Best Water Heater Repair in Minneapolis MN

Our water heater went bad and flooded our utility room on a Sunday when my wife was home with the kids. Josh helped her through it and scheduled to fix it the following day. He was punctual, polite, extremely knowledgeable, and fast. He even walked me through how to maintain it. Such a great guy, I can't recommend Josh enough.

Alex is fantastic at his job. His prices are exceedingly competitive and, more importantly, he brought a wealth of knowledge to our basement remodel project. He redid the plumbing throughout the basement, moved a water main, moved a water heater, and fixed some of the plumbing upstairs. Thorough and communicative. Cannot recommend him enough!

Ok, I'll break this review in three parts. Service description, Service Quality, and Pricing.

Description:
Technician replaced pvc pipes under the kitchen sink.

Service Quality:
The Technician (Josh) arrived on time, we went through the issue description and he described very clearly what needed to be done. Long story short, he said I needed to install new pvc pipes. He completed his work in a very fast manner, and everything worked as expected.

Pricing:
Here's where I think Minnesota Plumbing and Heating has a LOT TO IMPROVE! Josh showed me a first quote of 800 dlls for replacing the pvc pipes (I have pictures, so you can see that I'm not crazy and that this is way overpriced). I said Wow, 800 dlls, I can't afford that. He suggested that I talk to his supervisor (Andy), which I did. Andy used the typical World class service blah blah blah speech and said that the best he could do was to charge me 650 instead of 800 dlls (as if he was doing me a favor). I said ok (I'm new to the area and I don't know anything about service prices). It wasn't until Josh had left when I checked with friends, family and other sources - they all agreed that their service was way overpriced.

It took Josh exactly 1 hour to complete the work (I documented everything). 1 hour to replace 20 dll pipes and they charged 650 dlls. I don't know where they get their prices, or how they do their market research but that's insanely above market price.

Recommendation: simple, if you are looking for a plumbing service with honest fair prices and don't want to feel abused, please keep looking. I bet there are way more affordable and more customer oriented companies out here in MN.

*Attached are pictures from my actual invoice that includes Josh's description of his work and a picture of the finished overpriced 650 dollar pvc pipe work.

I had some major issues with the floor drain in my basement and mechanical room sink.
Rotoworks showed up quickly and got both problem areas fixed ASAP! They were a pleasure to work with and they take electronic payment, I find paying bills via the mail to be cumbersome and time consuming.

I’ve also used them for other less intensive issues and they were also awesome to work with.

I’d hire them again in the future, without question, in fact I trust them to be in my residence without supervision!

A+++ ratings

I called early in the week to schedule a plumber to come to my house and fix a leak. The window was 12pm-1pm Friday the 22nd. They sent me an email the day of the appointment to confirm and I did so. I get to my house shortly before noon on the day of the appointment and wait for the plumber to show up. At 1 pm no one has shown up nor has anyone contacted me to tell me they would be late. I called and text shortly after 1 pm to find out if anyone is coming. No one answered the phone and about 20 minutes later I did get a text stating the plumber was running late and would not be there till after 2:30 pm. I am rather disappointed that I wasn't notified earlier that they would be late and could not make the scheduled time.
I realize that things happen and the appointments are made ahead of time based upon scheduled finishes and not everything goes as planned. What bothers me is that no one reached out to me before 1 P. M. to tell me that they would be late. You know at 12:30 that you will not make your 1P.M. appointment, you should have called or reached out to me before hand.

Edit: They followed up with me and took full responsibility for the lack of communication. I was impressed with their professionalism and wanting to fix the issue.

Friendly serviceman, good work, timely responsiveness, competitive prices.

Very responsive, professional, worked efficiently, explained things well, re-installed a mis-installed (by someone else) toilet with skill and quality materials. Did a great job. Will call them for plumbing needs in the future.

Scheduling was a breeze. Technical was on time. Very knowledgeable. The whole process was done in an hour! Would absolutely hire again.

Great customer service! On time polite professional and knowledgeable! The repair that was done was done efficiently and there were no unexpected charges. I would recommend this company to family or friends. Thank you Weld & Sons plumbing.

Andrew on Sunday. Good job!

Quick, personable, and knowledgable! I needed a vintage sink installed in my bathroom and Jim walked me through the process and answered all of my questions and provided complete transparency before even booking to ensure this was a good fit for both parties. Andrew arrived early and completed the job quickly and seamlessly! I wouldn't trust anyone else with my plumbing needs.

Tom installed a new water softener at our house. So professional and timely with his work and communication. Also, he loved our dog, Scout, which made the whole experience even better. Thank you, I will be happy to recommend your team any time.

Contacted Erickson and they were able to get an electrician out to me the same day and installed a new outlet in about an hour. Their dispatcher worked with me over email which is always a plus in my book and the electrician, Nick, was great and got the job done quick and clean.

Charged us $100.00 for a service call to attend to a leaky refrigerator. Did not have the needed parts and said they would order and return. 10 weeks and many unreturned phone calls later we gave up and called Thomas Service Company. Thomas Service Company had parts available and fixed frig in under 15 minutes.
Plus Maintenance is unreliable and unprofessional and we would never use them again nor recommend.

My plumber was awesome! He was on time to replace my bathroom fixtures. He had the items shipped from Pipeline Supply directly to the house the prior day so he started work and was done in no time flat. They have been in the business for years with a solid customer satisfaction rating outside of this Google rating service. They were recommended to me by another happy customer.