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I've relied on Roto-Rooter as a homeowner for years. Today Andrew fixed a water backup that was flooding my basement. He was thorough and explained everything in simple terms for me. Thank you!

Very fast and professional service. Jeffrey my plumber arrived before my scheduled time and took care of our sewer line very fast. Would highly recommend this company and their employee Jeffrey!

He really does offer service with a smile. Excellent, reliable service. John is someone you can trust to do a job well and for a fair price.

Brian was prompt, explained the problem and required work to solve our problem. He then went to work in a clean and orderly manner.
We are very satisfied with the outcome!

Issue with a clogged kitchen sink this morning. Called Roto-Rooter, was told they would be on-site to correct the issue within two hours. I received a call from Roto-Rooter that a tech was on his way and would be at my house within 30-40 minutes.Tech showed up, explained what he was going to do, what he felt the issue was and went to work and indicated if it wasn't anything more than he thought it was, he would be in / out of my home within 1 1/2 hours.He was spot on - corrected the issue, extremely pleasant & responsive and got the job done to my satisfaction. I would recommend this location of Roto-Rooter for the excellent service we received and the quick response to correct the issue we were experiencing. Great job!!!

Great job fixing a pipe in a very enclosed area.
Literally $1000 less than bringing in some of the larger guys in town.
Definitely will be reaching out on our next house flip.

We are very impressed with this company, we are waiting for another quote but believe we will be using Ben Franklin!

You get what toy pay for. Gabe, the service technician through his skill and expertise gave us some relief from the sewer line issue. There is some further evaluation as to the condition of the line, which Gabe recommended. Not real good news to my ears. So, the cost of the service and the possibility of further repairs, not good. However, the personable, knowledgeable, tech Gabe made the whole experience seem very right! You get what you pay for.

Irresponsible and unprofessional.