Description
Gopher Sewer & Drain is a local, family owned and operated drain cleaning company that services Minneapolis and surrounding Metro. Our business is dedicated to providing high quality service at an affordable price. The foundation of our company is honesty, hard work, and superior customer service.
We recognize that clogged drains and sewer back-ups are inconvenient and stressful for homeowners and businesses alike. We want to help relieve that stress by resolving your problems quickly, effectively, and at a price you can afford. As a family and a company, we understand the frustration of feeling ripped off and/or under-served. We really do have your best interest in mind. Give us a call today.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower repair, Toilet installation, Toilet repair, Water heater installation, Area Drains, Auger Toilet, Basement Drains, Bathroom Sinks, Bathtubs & Showers, Cable Cleaning, Clogged Drains, Clogged Pipes, Clogged Sink, Clogged Toilets, Commercial And Residential, Commercial Drain Cleaning, Dependable Service, Downspout Drains, Drain & Main Line, Drain Cameras, Drain Cleaning Solutions, Drain Snaking Services, Drains And Pipes, Drains Drain, Drains Video Inspection, Emergency Service Call, Emergency Services, Floor Drain Backing Up, Floor Drain Cleaning, Frozen Pipes, Hydro Jet Drain Cleaning, Hydro Jetting Services, Kitchen Sink Clog, Kitchen Sinks, Kitchen Sinks & Drains, Main Line Cleaning, Main Sewer Line, Maintenance Contracts, Outdoor Drains, Perimeter Drains, Plumbing Issues, Plumbing Repairs, Preventative Maintenance, Property Management, Residential And Commercial, Roof Drains, Root Removal, Routine Maintenance, Same Day Service, Scheduled Maintenance, Sewer And Drain Cleaning, Sewer Camera Inspection, Sewer Line Backup, Sewer Line Cleaning Services, Sewer Line Clog, Sewer Line Maintenance, Sewer Line Root Removal, Shower Systems, Sinks & Drains, Sinks And Bathroom, Storm Drains, Toilets & Urinals, Tub & Shower Drains, Video Inspection, Water Jetting, Yearly Maintenance,
Reviews
Burks Properties
a year ago
I requested a quote on a Sunday afternoon for 2 tenants that had tub drain issues. Followed up with a call Monday morning. Drains were cleared by Gopher Sewer and Drain by noon Monday. Thanks a lot. Great service. Great price. I will use Gopher Sewer and Drain for all my properties.
Kristan McGraw
3 months ago
Jeff was fantastic!! He was super knowledgeable. Prices were very reasonable and Jeff did such great work. I’m super impressed and will be calling Gopher again if I need work done.
Nicole Nikolai
2 years ago
These guys are wonderful and absolutely trustworthy! I called Gopher Sewer and Drain to come out and clear our main line after a backup. They came out the same day and on time. Pedro and team were friendly, professional and so informative! They came out with the camera and sent me before and after videos from the clean out. There was an unbelievable amount of roots and they worked so hard to get them cleared out and helped to explain what we need to do for main line maintenance. They have fair pricing as well. We have found our new plumbers! I can’t recommend them enough! Thank you Gopher Sewer and Drain!
Jonathan Manning
2 years ago
We called with a sewer emergency ona saturday and they responded immediately and were on-site within the hour fixing it. Drain is back running and so glad we called gopher. Thanks Pedro and Oscar!!
Needed help with a toilet installation. Called Pedro at 10am and he was able to get me in that day and had it completed by 6pm. I would recommend them to anyone. Very good work.
leechmaster22
6 years ago
I'm sure they do wonderful work, but they'd have to actually show up in order for me to know if it's true. Called in Tuesday for a main drain cleaning, they gave me a quote, and I set up for them to come out the following day between 3 - 4 pm... No call, no show. I normally wouldn't care so much, but like an idiot I left work early for this. Lesson learned.
Super fast service - my drain was unclogged within hours of calling, and the rates are extremely reasonable. Highly recommended - I will definitely be using this company again in the future!
Trevor Cespedes
2 years ago
I had called at 3pm on a Friday fully expecting to have to make an appointment for sometime the following week to get the sewage back up unclogged. They not only came that Friday within a few hours of contacting them, but had stayed after hours to help out. Very friendly, efficient, and gave sound advice for if something wrong happens in the future. Highly recommend!
Kaitlin Wells
6 years ago
Had an issue with a leaky pipe and we weren't able to use the shower without all of the water dripping through to our downstairs neighbor's ceiling. They came out right away and fixed the issue very quickly. They were friendly and professional, and my dog liked them so much he tried leaving with them. I would definitely recommend them to anyone.
Jodi Lebewitz Davis
4 months ago
As always the best service and Service staff out there! Thanks a million!
David Kennedy-Logan
3 years ago
I called Gopher at 9:00pm on Monday about a kitchen sink clog and by 9:00am Tuesday it was fixed. Miguel and Pedro were fast and professional and affordable. Highly recommended
Missy Pederson
4 years ago
Not only do they offer excellent service , their prices are phenomenal. They’ve been out to my house twice the past year. Recently they came out and cleared my main line of tree roots. The price compared to others is unbeatable. They didn’t try to up sell us on anything and were very straight forward. I will recommend those company to everyone I know!
They were so professional and came out on a Saturday within 1 1/2 hours. Took the toilet off and unclogged the line and left the bathroom spotless. Thank you!!!
I had a pipe burst on the Friday before the 4th of July weekend. I couldn't find anyone that had availability and gave Gopher Sewer a try. Great decision. Pedro came out in just a couple hours and got everything fixed, walked me through the process I would need to file with my insurance, and pointed out some other issues from previous plumbing work that would need to be fixed in order to avoid similar issues down the road.
While he was here I mentioned another issue I was having and he was able to take a quick look despite it being a holiday weekend, and identify the issue and set up a time to come back and get it fixed.
All around great experience.
Abysmal service. Showed up over two hours outside the scheduled time, spent two seconds looking at my pipes, then said everything was broken and needed to be replaced. Did no diagnostics, didn’t try to see the cause of the problem, and had terrible customer service the entire time. Wasted an entire afternoon waiting for their tech. Would not recommend at all.
Great job fixing a pipe in a very enclosed area.
Literally $1000 less than bringing in some of the larger guys in town.
Definitely will be reaching out on our next house flip.
Felipa Cespedes
3 years ago
Amazing service! I called and they came out the very next day; at a time that was convenient for me! Cleaned up afterwards and talked me through what needed to be done and completed the task! Reasonably priced!
The staff at Gopher were friendly, dependable, easy to communicate with and so quick to get the job done! We needed our main line cleaned out after a basement flood nightmare due to roots overgrowing and they came out earlier than expected and were here for the exact time quoted. Definitely going to be our go-to for plumbing issues & maintenance. Very reasonably priced after doing tons of shopping around. Highly recommend overall!
Building Manager
a year ago
First off, I don't write reviews. I am making an exception in this case. Everyone needs to know these people are THE BEST. Super reliable, super knowledgeable, and super friendly. I've been using them for about 5 years (probably more) and they have never let me down - not once. Pedro and his team are top notch. Stop searching and just call Gopher. You won't be disappointed.
Kristina Werden
7 years ago
We were having a problem with the water backing up in the basement bathroom. We called Gopher for help and Pedro came out the same day. Him and his co-worker came out got right to work and did a great job. I know nothing about plumbing and hiring a contractor is scary, but he was honest his recommendations fixed the problem and saved me 1000s. Thank you so much Perdo. We will be calling you next time. :)
Katie Heinemann
6 years ago
Pedro is extremely nice and knowledgable! I had a mystery leak in my house for a few weeks and he came out for free, diagnosed the issue, and repaired it right there on the spot! Definitely give Gopher Sewer and Drain your business!
Pedro and the rest of the crew were extremely professional, affordable and trustworthy. As a newly weds and new home owners we immediately felt comfortable leaving Pedro and the rest of the staff at Gopher Sewer and Drain to fix the plumbing in our bathroom. They were always available to answer questions and were very flexible with our schedules. They were also very transparent and more than fair. We will never look for another plumber and will definitely recommend them to all of our friends and family. I only wish we could have given them more stars!! Thank you, Pedro.
These guys are the best! Their Boss (and I'm terrible with names) even called just to let us know the deal of what our landlord said despite our landlord never contacting us to let us know what's going on. Great vibe and superb job done. Would call back just to have a decent conversation with some decent human beings. Thanks guys and I hope this review helps!
I’ve had this company out 3 times since I’ve lived in my house. Regular pipe cleaning, cleaning tree roots out of sewer line and recently repair of our water heater. They are always on time, affordable and have great customer service all around. If you on the fence of who to call or trust I would choose these guys.
Brandon Morris
5 years ago
Fast, friendly, knowledgeable, and very professional. Would recommend gopher sewer and drain to anyone with plumbing issues. Wonderful service! Thank you so much!
Had water backup through a floor drain. Called and had a service person in about an hour and finished just as quick. Cheaper than expected. Would use again if needed
Appreciate the replies to all the 1 star reviews btw. Gives context
New Hope Place Apartments
a year ago
On January 16th this company carried out a hydro jetting service at our property and in less than 1 week it was already backing up. We're very disappointed by the service especially since it was nearly $1,800. We had to have another team come out and carry out a hydro-jetting and they did a much better job (we haven't had a backup since they did the work). We reached out to the company on their website and we got a response that someone would reach out to us. No one ever reached out to us.
Fredy H. Coronel
4 years ago
Pamela Henderson
2 years ago
I contacted this company due to a clogged drain. I was quoted an estimate, which included the after-hours price. After the service call, the technician called me to inform me that the drain was clear, but that he could not find the source of the clog and would need an additional $200 to locate the source. Given that the drain was supposedly cleared, I declined this. The next time the toilet was used, it was discovered that the clog was not clear, resulting in additional flooding. I contacted another company and they informed me that the techician from Gopher had worked on a local, rather than the main drain. They were able to repair the clog for less money and stated that it was very clear that tree roots caused the problem. When I called Gopher to complain, stating that the techncian did not perform the basic service of unclogging the drain, I was met by defensiveness and unprofessionalism. I will never use this company again, not use because of the poor service, but also the poor attititude of the owner.
Our sewer line backed up into our basement. I called and they were able to send Miguel out within about 15 min. He quickly found our main sewer line tap and got it snaked out. Miguel was truly awesome and a great guy to talk to, letting me really know where the problem was and showing me what he was doing and an answered all my questions. Without a doubt I'll be using them for my future needs. Thanks again!
Andrew Richardson-Winters
2 years ago
Super fast and friendly service! We will definitely call again if we need our drains done again!
On time, polite and very professional
I've called Gopher now three times for different issues and each time they were friendly, professional and great at what they do. I know when I call them that I will be getting good service, good value and a quick response. Could not recommend them more.
Ak Islamic waz media
2 years ago
Bhjj
A man named Pedro that works for this company came to fix my stove. he was very professional and got everything fixed on time. i would recommend this company to others.
Sobhi Youssef
4 years ago
Very professional and stand by their work
I would give more than 5 stars if possible. Gopher Sewer and Drain were honest, fast, courteous and did a great job replacing an old leaking pipe same day. In addition, Pedro and crew were very knowledgeable, friendly and saved me several hundred dollars!
I recommend them to anyone that needs a good, honest plumber.
I called Gopher to come out and fix a clogged kitchen sink. We thought we had it solved - and suggested we do a main clean out to be safe in the near future - but a few days later it started backing up again. The same technician was back within a few hours and we decided to start with the main drain clean out. Things got a little complicated when the snake got stuck on a nasty ball of roots, and we ended up with 6 guys out to my house to fix the issue to completion. These guys could not be any nicer or more professional. I was truly sad to see them go! They made sure I understood what the options were and what was happening each step of the way. They pulled out what can only be described as an entire shrub out of the main - to the point I am surprised my pipes were even working at all. The basement was a total disaster but they cleaned up after themselves so well, I was so impressed. I felt like I was in such good hands and I trusted they were doing absolutely everything they could to ensure the best possible outcome. I could not reccomend them enough.
Jonathan Chapman (JCP)
4 years ago
Pedro was very quick to respond yesterday evening as water came up through our basement drains. I made three calls and Pedro was first to respond and personally came out within 45 minutes. He walked me through each step of his service, was very thorough, and offered insight of insight to help ensure future issues wouldn't arise. Would highly recommend. Professional, courteous, timely, clean.
matthew sheldon
a year ago
They came on time and sent text when they were on their way. Very professional and thorough work. Removed roots from main line and scoped it. Layed out future plan and gave all options. Pricing is totally fair. This is the second time i have used their services and will continue to use them in the future.
Rebecca Herbert
a year ago
UPDATE: They came out in mid October to open our main sewer line and they did a good job, they used a camera, snake and hydro jet and was finally able to open it. Fast forward to January 3rd when our main drain clogged again. They came out again and was only supposed to pay the money for them to come out only, but instead they insisted it was clogged by wipes (which it wasn't), after about 7 hours of not getting anywhere, we ended up paying around $2300 only to be told we need our main sewer line replaced. Then $6000 later from ASAP underground our sewer line is clear because we had a tree root ball in the way. I called Gopher sewer and drain to ask for a refund of some kind because we shouldn't have to pay for 7 hours of getting no where. I've called multiple times and yet to get a actual answer or call back. They do a good job but are not honest with the price. I'm very frustrated.
UPDATE:
They have followed up with us and refunded a portion of the money back. They are a good company.
Five stars isn’t enough. Pedro and Nick killed it. I am selling a house and the inspection called for me to clean out my main line. This caused me so much stress, I called Gopher and they were incredibly helpful. They were fast, efficient and reliable. I know nothing about home repairs and Pedro walked me through the whole thing. They were honest and that’s hard to find. I’m weirdly excited to recommend them to my friends. Thank you Pedro and Nick!
Jason Lindgren
3 years ago
Extremely Professional, Great Value, Miqual was great to work with.
Austin Lindemann
6 years ago
Prompt timing and great explanation of the problem and the solution. Very fair pricing and very friendly. Would highly recommend!!
I requested a cleaning of my main sewer line. When he got there he said he couldn’t do it with the standard tools so we needed a camera inspection to see what was going on. Then he said I needed hydro jet cleaning, which he said would cost $1200. They did the hydro jet and it did do a good job of cleaning the roots out. But then they charged me $1638, saying I had to pay for the first attempted cleaning that didn’t work and the camera.
I would use their service again, if you are looking for honest, reasonably priced Service provider Gopher is the stop.
They do high-quality work, and they do it efficiently. Very highly recommended!
They explained everything really well and worked fast. Very professional!
Becki Lonnquist
a year ago
We have used Gopher Sewer and Drain for a few issues that we have had in our home now and they are simply the best. They are all very helpful, quick, nice, professional and knowledgeable. They also have given me and my husband helpful suggestions for future work we may want to pursue with our downstairs bathroom. I appreciate them and the 10/10 service! Thank you!
Had a main line backup which just happened to coincide with heavy storms and of course in the evening. Within 40 minutes of calling, Eduardo was working on clearing the drain. Very thorough and efficient and the price was unbeatable!
Hannah Halvorson
4 years ago
I had a lot of anxiety when my basement drain started to back up a couple days ago. I suspected the issue was tree roots, a problem that cost me a few hundred dollars from a different company a couple years ago. I called Gopher and they were able to get someone out immediately. Eduardo just left. He was friendly, worked hard, and the best part is the cost was significantly lower than I anticipated!
I also live next door to Miguel, and he’s a great neighbor. He spent an hours helping me in my driveway in the middle of a snowstorm last year. They are stand up guys and I am happy to support their business!
Jeremy Madison
2 years ago
We’ve had to use this company a couple times in the last month due to a clogged drain issue we were having. Pedro and Oscar are amazing and I am so happy to have used their services. They came out when they were scheduled, explained what they were doing allowed me to see what they were doing as they did it. Very professional, clean and informative. Their service and rates are more than reasonable. I will not be using any other service as long as this company exists. Highly recommend for anyone with main line clogs! Thanks again Gopher Sewer and Drain!
Alexandra Taylor
3 years ago
Gopher Sewer & Drain for the win! Pedro got someone over to my house after business hours in less than 30-minutes. Eduardo went above and beyond working on my drain - three tries plus an attempt to locate a different option. He finally got through and fixed the problem! Really appreciated all interactions with this company.
When the temperatures dropped 15 degrees below, these guys came out and fixed our frozen pipes for me on a Sunday afternoon when everyone else was closed. Top service and highly recommend!!!
Micah Johnson
3 years ago
David Brookins
4 years ago
Good, quick, friendly, and honest.
I highly recommend.
Called them up because my drain was plugged. They were here within an hour. Very professional and very Friendly. They were here and cleaned both lines. Definitely will tell Family and Friends.
Great service.
Thanks guys.
THE BEST service and price. Called on a Saturday right before a snowstorm, they were there almost instantly. Miguel brought the giant 100' machine (roto rooter brought a lightweight wimpy one), he identified a hidden clean-out under the carpet (roto rooter did not), and he managed to break through about 4 root blocks in the main line (roto rooter didn't even find them!). He even got the camera down there to see the before and after while the work was being done. All this for about what roto rooter charged for basically doing nothing. Roto rooter didnt even find the roots (?!). Gopher has my business for life. Most satisfied home service experience I have ever had.
Christopher Trom
a year ago
Late in the evening I realized that our main sewer line was clogged. After reaching out to Gopher, they dispatched Oscar to our home to fix the problem. He worked quickly, but was also very thorough. He answered all of my questions and was polite and professional throughout his entire time here. Highly recommend these guys.
Fredy Santiago
a year ago
Nice place
Kelin Jackman
2 years ago
Great service. Super nice and took the time to answer any questions I had. Will use again😊
B. S. Knutson
3 years ago
We've had Gopher come out to fix various issues with our very old plumbing 3 times in the last handful of years. Each time they have been on time, very friendly and resolved the issue quickly with little interruption. We had an issue that prevented us from running water anywhere in the house on a Saturday night. We called and they agreed to come out the next morning to fix the issue. The owner himself came and fixed our problem in about 20 minutes. Very happy with Gopher's service.
Our floor drain in our laundry room was backed up to the point where there was standing water. I called Gopher at 11:30am. They had the best quoted estimate of the 4 places that I called. I told them it wasn't an emergency, but they still said they could get me in at 1:30pm, which was also the soonest appointment of the 4 places I called. They actually showed up 30 minutes early and had our drain cleared within 40 minutes with an very reasonable price! Miguel was fast friendly and very helpful. Would recommend to anybody!
Had a drain backing up and was tempted to deal with the problem myself...glad I didn't! Gopher was able to quickly dispatch someone to come out and assess the issue and within an hour had everything back to normal! Pedro was extremely helpful and courteous throughout the whole process. Will use again and would recommend them to anyone. Thank you!
I don't normally write reviews for services rendered, but felt that in this case, it was required. If i could give more than 5 stars to Pedro and his team from Gopher Sewer and Drain, I most definitely would. We had a broken and clogged drain line under the concrete floor in the basement that was causing flooding every time we ran water down the drain. Pedro came almost immediately, assessed the situation, and began work within a couple of hours. within just a few hours, they broke up the concrete, cut out the bad pipe, jetted(cleaned) the line with high pressure water, put in a new pipe and floor drain, and poured new concrete to finish the job. I could not be happier with the results! while he couldn't quote me a definitive price up front, because he didn't know how severe the damage to the pipe was, he gave a ballpark estimate range based on other similar situations he's worked on. In the end, the total cost was very reasonable for the work done, and was significantly less expensive than the first estimate I was given by another plumber. Thanks Pedro and team! we'll definitely be calling you for all future sewer and drain issues that come up!
Angela Tillges
2 years ago
Great quick service. Professional and great to work with. I highly recommend them.
These guys are professional, honest and very easy to work with. I would highly recommend for any plumbing needs. I had them for a job at a condo I do not live in so I was unsure of the specific issues. They came in, assessed the concerns and were upfront about the issues. They didn't try to fix anything that was not a concern and instead gave options. The whole crew was personable, great sense of humor and enjoyable to work with. Pedro made scheduling and communicating no hassle. I would highly suggest using them. Very fair pricing as well. Thank you very much Gopher Sewer and Drain!
Jennifer Scammahorn
a year ago
Pedro and the whole team at Gopher are fantastic. Reliable, affordable, friendly and offering a lot of great advice and expertise. They will always be my go-to people for sewer/drain and any plumbing issue they can handle.
Michael Hunter
7 months ago
Very professional and prompt service. Caesar came out and unclogged my kitchen wall drain and he was very knowledgeable and professional. It only took him about 20 mins to perform the services. I would recommend them anytime. Very reasonable rates as well.
Amazing service! He was in and out in no time and left the bathroom spotless!
Rachel Mottet
7 years ago
Working with Pedro & Miguel has been a great experience! Both are profesional and straight shooters when it comes to fixing a plumbing issue. I managed to purchase a home with some plumbing issues and call Gopher before anyone else because of my great experiences with them. I highly recommend these guys.
Lori Rittmiller
a year ago
We were in a situation that needed to be fixed rt away and Joe did a great job but when we called ask price and availability the owner quoted a price but when Joe finished the job it wasn't the price the owner quoted it was almost twice that amount we were not told that that service charge price was just to walk thru my door the work that was done was on top of the service charge
Meaning after 6pm on a Sunday was 250 to walk in my door and another 219 on top of that to snake my floor drain. Wow what a shock that was
Just me a honest owner and explain better
!!
masonwanamaker
3 years ago
Had water come out of my main basement drain on a Sunday, Miguel was here the following Monday at 8 AM sharp and did a fantastic job. I know the previous owner highly recommended them and I won’t be going anywhere else for any of my sewer drain needs. These guys are the best!!! Family business vibe, fair pricing, and honest assessment of what work you really need to have done. Couldn’t be happier.
Zoe Kourajian
3 weeks ago
Pedro with Gopher Sewer and Drain was incredible. He was at my house within 2 hours of my call and suggested an effective and inexpensive solution while another company wanted to charge me $1,200. I’ll never use another plumber. Thanks Pedro!
christopher shaffner
3 years ago
Called on Saturday, had them out on Monday. Miguel did an excellent job, cleared main line all the way to the street- 78 feet. There were lots of roots and he used 3 different sizes of snake attachments to get the job done. Paid for video inspection and worth every penny. Very thorough and professional. A+!
As the owner of a 90+ year old home, I have typical root intrusion problems and have had to have the roots cut at least a dozen times over the years. Of all the outfits to come into my home, I've been the most pleased with Gopher S&D, specifically with Eduardo and Miguel. They don't waste any time getting to work and don't leave a mess behind.
Gopher Sewer and Drain has fair, transparent pricing and I've found their response time and communication to exceed my expectations as well.
Monica Richardson
4 years ago
We had a major drain backup and Miguel was able to come help us immediately. He listened to my problem and was very knowledgeable. He fixed the problem somewhat quickly and kept me informed throughout the process. While there he noticed a leaking pipe in our laundry room. Pedro came within a couple hours and fixed it quickly. The price was much less than I expected. We will definitely call them again!
Ethan Kleiner
3 months ago
Jeff is the man! I didn’t know how to tell if I had a clog at my basement floor drain or if my main line was backing up. Jeff was on time, professional and didn’t play any tricks. Informed me on what was going on, what my options were, and didn’t try to sell me on anything I didn’t need. Great experience!
Krunal Makwana
3 years ago
I had an appointment with this fool and guy called me and gave me high estimate. Didn’t even came to look at the issue. Dont waste your time with this company.
five plus golden stars!! lifesavers! woke on a monday morning to find basement bathroom flooded. everything fixed by that afternoon and at a very fair price. they will be our go to plumbers in the future!! very impressed and so thankful!
Miguel has been to our house multiple times over the years and each time is on time, helpful, and efficient. The first, in fact, was an emergency call on Thanksgiving. Prices are reasonable and you definitely get what you pay for. Strongly recommend for someone looking to avoid the big names and go with a local company.
Hanh Bergerson
7 years ago
Awesome job! Great company! We also be contacting Pedro for plumbing related issues.
Ethan Rueckheim
a day ago
Jeff was great! Walked me through the issue and fixed it quickly. We have used Gopher in the past and they are the only plumber we will call.
Rachel Personius
3 years ago
Pedro and Gopher Sewer and Drain came out twice in three days to fix to broken pieces of my shower. Pedro was very kind, professional, and took extra time explaining the plumbing issues so I understood them. I will definitely call Gopher Sewer and Drain next time I have any plumbing issues.
Russ “Manidoo” Wilkie
a year ago
Zac is King! I appreciate the level of professionalism and expertise both Zac and his work partner-I apologize, I didn't grab your name- provided. They were very courteous and thorough to assure we had our services needed.
I especially appreciate the in-depth information Zac provided on follow-up care for our plumbing, and offered to personally do any post-work inspection and maintenance if needed.
Basement drain was backing up a bit in our basement. Called Pedro at Gopher Sewer and Drain. He and his associate came out on a Sunday afternoon and pulled a bunch of roots from the sewer line. Gave me some times on how to keep the line clean into the future. I’ll be using Pedro and Gopher Sewer again! Thanks!
Amazing service and great experience
chin dahlquist
9 years ago
Absolutely the best! Too much reasons not to rate 5-stars. In my opinion, they deserve 5 more stars. 1. Pedro came all the way to Cottage Grove, out of their service area for superb service. 2. Saved me whole lot of cash and avoiding a big mistake and a hole in my front yard. 3. Extra effort to go beyond others so called sewer experts by using two equipment to solve the clog in the main line. (Might not sound big deal but it was a lot more compare to first guys I hired) 4. Very/completely honest and willing to listen to the customer is one of a kind. 5. Lets not forget their expert knowledge and willingness to go beyond others for customer satisfaction. 6. Coming out 2 hours after phone call as expected on a snowy day from other side of suburbs.
If your in need (sewer or drains), they are MUST! Avoid all others and seek Gopher Sewer and Drain. You will not be disappointed. I will recommend them outright. Next time I know who to call. Thank you for prompt response and outstanding service. Finally a night I don't have to stress over clogged main line.
Highly recommend! They were very helpful when I was selling my house to a very high maintenance buyer.
Nicholas Perez
3 years ago
Miguel came out to my house after hours. He was prompt, informative and effective. He was extremely professional, funny and committed. He did an amazing job assessing the situation, and finding a solution for the root problem. We had out another Drain Company come out prior to Gopher Drain and they did not fix the problem....they sucked....I thought I would have to replace the sewer line...Miguel Saved the day and me 10k!!!! I would reuse this company and Miguel for any Sewer and Drain issues if I ever have it again.....Hopefully not.... Thanks Miguel!!!!
Extremely impressed with Pedro and Gopher Sewer & Drain. He was very responsive even with it being an 11:00 pm Saturday evening call. Pedro showed up exactly when he said, diagnosed and fix our issue, and charged a great price for a weekend call. After working with Pedro and talking to him, I would highly recommend for service or a home sewer inspection.
First repairman took close to 2 hrs to let me know that the issue was not the main line backing up and actually just come to the conclusion that he didn’t feel comfortable snaking the bathtub because of the drain stopper. He then decided to call another one of their repairmen who then took almost the same amount of time to snake the tub and sink, and a small repair on the drain stopper. Bill was over $350. Four days later the bathtub was already backing up again. Had someone else come and do the repair in 1/4 of the time and repaired the drain stopper properly, cleaned up around the main drain and replaced the main drain cap, which they forgot to do also.
Artistic Adventurist
5 years ago
Pedro did an excellent job addressing our plumbing leak. He came prepared with a new shower fixture and replaced our old one. I am familiar with his work, as several of my housecleaning clients have utilized Gopher's services. Pedro is professional and to the point. I highly recommend Gopher Sewer and Drain for your plumbing needs! 👍👍
Erin Amundson
2 years ago
They were great! So helpful, friendly, and arrived even earlier than they thought! The value was exceptional and we would most definitely call on their expertise again! Love to support a local, family owned business!
Keith Kieffer
10 months ago
When my sewer backed up, they arrived shortly after and resolved the issue well enough until a larger team with much more equipment could properly go after the tree roots in the pipe. They communicated very well before, during, and emailed the receipt after a job well done. They gave tips and explained in detail what the situation was, showed me the camera in real time what the inside of the pipes looked like, explained what needed to happen, and demonstrated how their equipment is clearing out the problem rust and problem roots. I have zero concerns and would be happy to call them again should help be needed.
We had several blockages that I couldn’t break free. I looked for someone local and a small business and found Gopher Sewer and Drain. They were so great, talked me through cost conscience options with the pros and cons of each, and I didn’t have to say anything about wearing masks - they wore them by default . I did the hydro long term solution on one and the snake on the other two.
The kitchen blockage was really deep and three guys were moving! Great job by all and great communication on when they would be there. I don’t have much to compare it to, but I thought the price was great for the amount of work.
Kristin Tombers
4 years ago
Pedro and crew work magic...complete grasp of team effort to get a job done quickly and well. Highly recommend this group of skilled plumbers!
Pedro was awesome, and so was the lovely lady who scheduled my same day appointment!! He worked super fast, the work was quality, he explained things to me, and the fee was beyond reasonable. He also just seemed like a really nice guy you would want to give your business to. I was referred by a family member who had the same great experience.
Mahmoud Maragha
3 months ago
I had an amazing experience with Gopher sewer and drain. I had the main drain line clogged in our grocery store, i called gopher sewer and they stopped by within 30min. Jeff & Eduardo were very knowledgeable , professional , and equipped with everything for the Job. Very reasonable prices and great customer service.
Good job and keep it up
Brian Wachutka
a year ago
We had a plumbing issue late in the evening. Gopher was responsive and the problem solved quickly. We were thankful to have it solved that night! I'll be calling Gopher Sewer and Drain for any plumbing that comes up from now on.
Ricardo Peterson
a year ago
The faucet of my kitchen sink started leaking a TON Friday evening of Labor Day weekend. After waking up early Saturday morning desperate to find someone and mostly getting no answer (including from the plumbing service I've relied upon for 13+ years), I was told by one place whose web site lists the hours as 24/7 - call anytime!!! that it sounded like I needed a new faucet, but not only was he not working during that holiday weekend - it would be impossible for me to find anyone else that weekend... and even if I were to find someone, I would most likely pay at least double the usual fees. So, I called Gopher Sewer and Drain with little hope of success - imagine my surprise when the phone was picked up on the 2nd ring, and I was told that he'd be out between 11-1 pm that afternoon. Eduardo showed up when he said he would, replaced our faucet efficiently, cleaned up afterwards, and though I don't know much about standard plumbing fees, according to Angie's List estimates, he charged us either at or even *below* the standard rate for replacing a faucet - once again, on _Saturday Afternoon of Labor Day weekend_ (he told my husband he'd released his entire crew for the holiday, and was about to go on vacation himself when he got my call and realized he could help us out - but his vacation was starting after our stop! :) ). I'm switching plumbers and recommending Gopher's excellence in responsiveness, work ethic, and overall professionalism to everyone.
Pedro and crew were great to work with on our sewer backup this past Saturday a.m. He even tried to walk me through some troubleshooting to see if we could save the money we'd spend on the weekend rate and make it until Monday but our backup was too bad. He explained what he was doing and explained that tree roots are something we are going to have to continue to deal with and will need to do yearly maintenance on. We will have them out next year to have them Hydro Jet clean our lines to make sure all roots are completely gone.
Quick to respond to my online inquiry and quick to show up to my house to fix the problem. Excellent work and very nice worker! Will use again in the future! Highly recommend.
Exceptionally pleased with Gopher's service and pricing. We had a sewer backup and needed emergency service. The first place we contacted was going to charge $700 to clear the main line to the street (regular fee plus emergency call fee even through during regular hours) and service tech hadn't called back after nearly 2 hours to schedule a time to arrive. We called Gopher and they committed to having someone to our house in 45-60 minutes....and then showed up in 15 minutes! They cleared the mainline which was very root-clogged, ran the main line with a camera to check the condition of the main line (at our request) while we watched and sent us the video recording, cleaned up the mess that was left by the previous company around the clean-out access during our last main line cleaning, and cleaned out our two inside drain lines to the main - all for less than the first place was going to charge to JUST clear main line. Joe even cleaned up the area around the drain that had backed up in our laundry room! He explained everything he was doing and provided some very helpful information and advice. Super friendly! Very professional! Joe went above and beyond!!! They will definitely be getting our future business.
Eduardo was awesome. On time, explained everything, cleaned up when done. I would recommend this business to anyone who needs sewer and drain cleaning! Unbeatable price for the service.
Trevonte swopshire
6 years ago
Pedro from Gopher Sewer and Drain was great. I sent an email on a Sunday and he called the same day, was able to replace the pipe under our kitchen sink the next day. Great service, very reasonable pricing, quick work, he was done in only a couple of hours. I will definitely be calling them again if we have anymore plumbing issues.
Joseph Paul Biernat
4 years ago
Gopher is amazing. They responded immediately to my emergency, were friendly, and very honest. Their crew was super, efficient, real professional. I have already told my neighbors about the wonderful service I experienced. Jamie, Edwardo, and Pedro arrived promptly and explained everything thoroughly. We highly recommend Gopher. ---Joe and Sheila, Northeast Mpls.
EXCELLENT service and quality repair, he took the time to explain everything and showed up right when he said. couldn't expect anything more, if ever i need a service done again, i will call pedro A++
Dolly Phimmachack
4 years ago
Company is very professional. They were quickly responsive and helped with any questions I had. Amazing customer service!
Miguel got the job done and had plenty of helpful tips. I would highly recommend this company!
I was more than impressed with the service and professionalism this company had to offer. It was a Friday around 5pm and they arrived in a timely matter and ready to work. They assessed the problem and were getting busy right away, my issue was fixed and they cleaned up within 30 minutes, I will recommend them to anyone.
Carlee Franzen
3 months ago
Jeff was really helpful, very professional and did a great job!
Benjamin Christensen
3 years ago
After receiving a $15,000 sewer line repair quote from Bonfe, we called Gopher for a second opinion. They were responsive, professional, honest, and communicative. They showed us the video of the sewer line and pointed out potential issues. They worked hard to save us money and make sure that the line was working as needed. Thanks to them, we dodged a $15,000 bill! Highly recommended.
Juan Espinoza
3 years ago
Was supposed to meet up at 4:30pm. They never gave me notice when they'll be on their way so I gave them a call to check in and they said they'll be there by 4:30pm. 4:30pm comes and I'm sitting here waiting for them, so I call them again and they tell me they're going to be 40 minutes late. Come on!
Joe was the BEST - he spent a ton of time explaining everything to us and dealing with our home warranty company - above and beyond. Very knowledgeable, helpful, and responsive. I
I've lived in Arden Hills for 20 years...this is my second Google review. Pedro was prompt, informative, professional and thorough. I'd recommend Gopher S&D fully to fellow members of my community.
-David
Pedro was great. Very communicated and flexible. There was some miscommunication between me and my wife and he quickly rescheduled for us. We also had a minor problem and he came back the next day and got it perfect. I would highly recommend.
I called at 1:00 on a Saturday, they arrived a couple hours later and fixed the problem in minutes, for half of what the big company was going to charge. Very knowledgeable and friendly.
Called late Friday, got service on a Saturday. Took care of business respectfully. Clear communication.
Blerina Karemani
4 years ago
My experience with Gopher Sewer and Drain was excellent! Pedro, Edwardo and Miguel were very professional. Once they figured out where/what the problem was (walnuts in the pipe) they were able to fix it very quickly and they used their camera to check the pipes very thoroughly before closing. I will turn to them if any other problems arise and I will recommend them to anyone! Thank you guys for the great work you did!!
Bekki Ellwein
4 years ago
Absolutely incredible and affordable service. Three members of my family have used Gopher Sewer & Drain. I recommend 100%.
I had an issue with my kitchen faucet that was preventing from putting it back together after loosening and cleaning a clogged filter. I was prepared to pay for installation of a new faucet that I had bought since I couldn't find a replacement part. But when Pedro came, he figured out the issue within two minutes and refused to charge me. I ended up returning the new faucet since I no longer needed it. Totally wowed by his expertise and integrity, and saved me a few hundred dollars! I think I found my go-to plumber from now on.
Dave Ringaman
3 years ago
Jeff was incredibly kind, thorough, and fast. I have been using Gopher for years and have always been happy with my experience and the results.
Fast Sunday service. Reasonable price. Considerate.
Quick service and friendly techs. Love that they are local. Will be looking to them for help with any issues down the road.
Bennett Hartz
3 years ago
These guys did an awesome job helping me with a tough plumbing problem for a reasonable price. I very highly recommend them!
Shelley Gockowski
9 months ago
These guys are the best!
Teresa Ruohomaki
10 months ago
Had Pedro and the crew come out a while ago to do hydro jetting of our main line - they were very polite and knowledgeable and I would highly recommend them to any first time home owners like me looking to get your sewer cleaned!
We called Gopher Sewer to clean our main sewer line and decided to go with the Hydro Jet option. It was incredibly fast and amazingly clean! I'd definitely recommend these guys for their knowledge and prompt service.
Chris O'Connell
6 years ago
Pedro used his Hydro Blaster and saved me $13,000 after I was told I needed to dig up my sewer line. I highly recommend Gopher Sewer and Drain for any job, big or small!!
Really friendly, nice and helpful. Came on short notice within an hour of calling. Affordable service. Now we have a plumber to use in future.
We recently encountered a fairly challenging problem with our kitchen sink. The Gopher team quickly analyzed the problem, brought is state-of-the-art tools and equipment and completed the task. Perdo and his team were friendly, considerate and affordable. We were very pleased!
Returned on a Sunday after being out of town for several days only to have the sewer line into our utility room promptly back up while doing a few loads of post-trip laundry. Usually get the lateral snaked every 15-18 months due to roots and was definitely due to be done again. Called Gopher Sewer and Drain hoping they could come out same day, but being a Sunday, I honestly didn't expect to get an appointment until the next morning. Pedro and co. were able to fit me in same day between existing appointments and likely saved us from having to run back out and spend an unplanned night in a hotel. Prompt, professional, clean service and didn't price gouge me for weekend/emergency service like some of the larger companies tend to do. Great guy and I'd gladly to recommend to others.
Katie Rose Kammerude
3 years ago
Both Pedro and Miguel have come to our house! They are quick and explain what the problems are and solutions! When we have needed service they have come right away or scheduled a time that works for us. I would highly recommend them to anyone! I have found our plumber for life!
Martin Bezener
5 years ago
Had a badly backed up drain that a (very large & expensive) company wasn't able to fix after spending over an hour on it. After they suggested tearing out walls and replacing a bunch of drain pipes, I called Gopher Sewer and Drain for a second attempt and opinion, based on a friends recommendation. Came out the same day, fixed the problem in 10 minutes, for a very reasonable price. Great communication and very friendly service. Highly recommended!
Michael Brown
2 years ago
I've found the plumber for the rest of my life. Pedro is a great guy. He did a terrific job and had extremely fair pricing. I can't recommend Gopher highly enough to anyone in the area.
Jeanne Weitz Paradise
2 years ago
Hillary Askew
8 years ago
We called Pedro at Gopher Sewer and Drain to fix our toilet and increase the water pressure in our shower. He had the parts he needed for the toilet fix even though our toilet is very old. He replaced our shower head and faucet and the water pressure is SO much better. We love the shower head he chose - it is a great improvement to our shower. We definitely would recommend Pedro at Gopher Sewer and Drain to anyone needing an experienced plumber.
Katherine Toomajian
a year ago
Kevin was out within 30 minutes of me calling for main line service. He was polite, knowledgeable, and tidy. He got my line cleared quickly and efficiently. Will definitely use Gopher again!
Can't recommend Gopher enough. This weekend I had some water backing up into my kitchen sink. Initially, I called a different company to come out and take a look, who told me they were going to have to dig up my basement to fix a collapsed kitchen line. I called the guys at Gopher for a 2nd opinion, and they fixed my issue in an hour - no digging needed. They flushed the kitchen line with a hydro-jet (clearing tons of gunk), and then inspected the clean line with a camera while I watched. I will be using Gopher for all my plumbing needs moving forward.
Amber Bartell
4 years ago
Great service! I had an issue with my sewer line on a Sunday evening. I was able to get on their schedule within a reasonable timeframe. The problem was cleared and suggestions were made to maintain my homes older piping. Definitely recommend! Will be using them for any future problems/projects!
Carmen Halphen
5 years ago
Called Gopher and in 30 minutes i had solution to my problem. Excellent.
Rachel Davis Scherf
5 years ago
I HIGHLY recommend Gopher Sewer & Drain. My entire family relies on them any time any of us has a plumbing issue. Pedro recently helped me
with my frozen pipe issues. They're fast, professional, kind, and fair-priced. Great family-owned business.
We have used Gopher services now three times in rapid succession.
They are truly professional in their work and in their attitude toward their work. They are unusually attentive to cleanup efforts when they work and when they finish. Exceptional company!! Highly recommend! Pablo is a definite asset to the company--efficient, skilled and very courteous!
Pedro was absolutely amazing! My toilet was leaking and opted for a brand new toilet since it was original to the house. He came out on a Thursday to provide a quote and installed a new toilet Friday. He also sourced the toilet on my behalf and hauled out the old one. It was SO EASY. I will be using Gopher Sewer and Drain for all my plumping needs. THANK YOU!
Parker Gorecki
2 years ago
I tried to clear the drain myself, but that was ate of time.
It was a Sunday, so I knew there would be an extra fee. We needed it fixed THAT day, not Monday.
Called all the well-known names, but Monday morning was NOT what I was looking for. I did a few different methods of searching and finally found Gopher Sewer and Drain in NE Minneapolis.
YES, they could do it!
Highly recommend this business! AAA++
Awesome service! Pedro arrived in 30/mins, unclogged my toilet quickly. He was even funny, didn't make me feel embarrassed about the mess and made me feel comfortable. Thanks for coming to my rescue!
Robert Chapman
a year ago
Kevin showed up ahead of schedule and was very professional, thorough and informative about what was going on. All in all great experience and would use again.
We've tried a couple of the local plumbing companies and had mostly bad results, one company pulled onto our street but didn't stop because they said it was too snowy. Once we landed on Gopher, they've been consistent and great to work with. Jeff was very helpful, thorough and knocked a surprising amount of items off our to do list. We will definitely stick with Gopher going forward.
Ward “Wardo” Tongen
9 years ago
Pedro and Edwardo from Gopher Sewer and Drain were quick and clean to solve my bathtub drain problem. This is the second time I used them. They are my go to guys for drains. I recommend them.
Justin Jennrich
5 months ago
Eduardo did an amazing job. Straight price point for service. No upswell. There is a weekend charge but that’s understandable especially considering the fact he got here 15 minutes after I called. We initially called Hero and they are bait and switch up sell company. We will not be using Gopher for everything plumbing related in the future.
I've called these guys twice now, both time they have gotten out to the house FAST. They are super easy to work with and results are great. Definitely recommend!
Great service and friendly staff! A+ work as well
robert fillmore
6 years ago
These guys are fantastic! Showed up on time with top notch equipment. The people were very personable and knowledgeable. We had a really bad clog in our kitchen sink deep in the system. I spent four hours the previous day with my homeowner's snake and was defeated. An hour after arrival, the drain was clear. I was so pleased, I had the main line done too. All the details were perfect, from insisting they take off their shoes at the door, to leaving the site in spotless condition. I would highly recommend this owner run small business to anyone! You will be glad you found them. I sure am!!
Great service, very knowledgeable, work was completed in a quick timeframe. Will recommend and use in the future.
Kristin Atchison
7 years ago
I recommend Pedro to everyone who asks. 1st of all he's the nicest guy ever. Secondly you feel like you're getting a fair price when you use him for a job. He actually came to my house one time and as I had a problem he couldn't fix, he left without charging me a dime. I offered to pay him for his time and mileage but he refused to take my money. It's not often you find that integrity in today's world. It's not fun to have to call a plumber, but Pedro will make the process less painful.
Sheraton green
2 years ago
Our experience with Gopher today was excellent. I would certainly call them again and recommend them to friends. Came to our house on a Saturday when other places wouldn't even call me back. Reasonable rates and transparent pricing was appreciated.
Jeff was very professional and he did a good job at fixing my problem. He responded quick within an hour of when we called in and offered great service. Padro was just as amazing to deal with and he offered us a good price. I would definitely recommend them to my friends and request them for future problems.
CityVisionsMN LLC
5 years ago
We had a Sunday morning issue with our drain and received prompt and high quality service from Gopher. We recommend them highly to help you 24/7!
Laurie Taylor
4 years ago
Very professional and knowledgeable
I had an emergency and they showed up in 10 minutes! I have them on speed dial for my plumbing needs!!
These guys are fantastic. We needed an emergency snake mid day on a Sunday after one of my children flushed half a role of paper towels down the toilet. They were here in an hour and had our sewer line clear within 30 minutes. They were fast, courteous, and the price was very reasonable. I'd absolutely use them again.
Christine Evans
3 years ago
Amazing Service! Our main sewer line was plugged on a Sunday. They were able to come out quickly and repair the problem. Helpful, knowledgable, fast and friendly!
Buyers requested a professional clean our drain before the sale of our house and Gopher came out within 2 days to clean it and provided the documents we needed to satisfy our buyers. Thanks!!
We had Jeff come by and help us with a main line clog. My brother and I are in our early 20’s and are new home owner (so, clueless). Jeff did an amazing job describing what he was doing and why he was doing it. He gave his professional opinion on everything whether or not it had something to do with clearing out our pipes. Felt like he went above and beyond.
He even came early!
Wyatt Schuchman
a year ago
Jake was very friendly, knowledgeable, and a professional member. He did a quick, and efficient job. Thank you!
Amanda Studler
10 years ago
Absolute life savers!! I discovered that my basement was flooded with drainage back up late last night. Within an hour and a half of calling Gopher, Pablo had us all fixed up. He was professional, efficient, and Gopher's after hours pricing can't be beat. I've never heard of such reasonable on call rates.
*I guess you really don't know who you're dealing with until you have to call them back 2 days after they've been out.. I had a main drain back-up on Wednesday & Gopher charged me the same for an appointment during the day as they have for after hours emergency calls in the past. I am positive that I was quoted under $100 for a non-emergency issue and $189 for after-hours services. I had to barter to pay $150. Then my main drain backed up again on Friday morning. I was told that 'maybe' the technician could come back out sometime on Saturday.. 'Maybe'. I was also told that they'd have to run additional line, would have to charge me MORE money, and that they were worried about breaking their snake off in the line, and that there might be a break in the line. That scared me enough to call the city utility department. Two city employees were sent out, and a different local sewer company was called. 4 different sewer guys all agreed that there were roots in my line about 70' out, that my whole line from in my home to the main sewer is under 100', and that there appears to be no breaks/cracks in the line. Gopher was saying they'd have to charge me another $100 to run a 200' snake.. I don't know if this was shady business practice, ignorance, or a fluke, but I will be taking my business elsewhere.
Sherri Sandberg
2 months ago
Jeff was great at clearing our drain, giving us tips, and suggestions. The response time to our call was short and the repair was quick too. I can't say enough good things about our experience.
I called at 9pm for a clogged main drain and asked for service as soon as possible. Joe Stromberg and Caesar were at my door at 750am and ready to work. I have worked with at least 5 or more drain service companies in the past and Joe was by far the most professional, knowledgeable, hard working tech I have met. Gopher will be my call every time for all my plumbing needs. I recommend that everyone do the same.
Haydn Hamilton
2 years ago
I had a issue at 3:00pm on a Saturday and Pedro made it out to my house within 30 minutes. Very fair on the price and was super helpful in explaining stuff to me and educating me as I am a new homeowner. Really great service!
shelly carlson
3 years ago
Very quick response time
Came home to a leaking pipe in my basement the other day. When I called gopher sewer they didn't answer as gopher sewer and I felt like maybe I called the wrong number. When I asked the person on the other line he just answered yeah. Not how can I help you or anything like that. I inquired further and came to find that their customer service was horrible and didn't want to give them my business.
Pedro and his team did a great job! They are knowledgeable, friendly, and work hard to fix the problem. Upfront, honest, and fair prices.
Oscar did a great job! He was very professional and made sure the job was done to my satisfaction. Will use them again for routine drain cleaning.
Bennett Goiffon
5 years ago
I called later in the evening, they answered right away and we set up an appointment the next morning to unclog my basement drain. He showed up exactly when he said he would and did a great job at a fair price. I don't know what else one could ask for.
Pedro and his guys are awesome! The most reliable plumbing company we’ve ever worked with.
Gopher Sewer and Drain provided an upfront and timely quote. Nick completed the job professionally and was great to work with on-site. We will definitely be using them again.
Austin Hendrickson
a year ago
Awesome experience with Joe at Gopher Sewer and Drain. I had a free sewer line inspection with one of the bigger companies in the Twin Cities and they tried selling me a bill of goods and tried quoting me repairs in the range of $8 - $20k. I scheduled Gopher for a cleaning and a second opinion and they let me know that my line was still in good shape and did not need to be cleaned, let alone replaced. Would definitely recommend Gopher and will be using them for any drain repairs in the future!
Had a clog at a tenant's home this weekend, not a single place picked up or respond except for Gopher. Jake called ahead of time before he came explained every step of the way and let me know all cost upfront. Very professional and courteous. Price was reasonable. So I had the work done from Jake. Thank you for your service.
We just had Miguel come out from Gopher Sewer and Drain to take care of our main line being backed up. He was friendly, professional and very prompt! He did an excellent job even with our dog howling in the background the entire time. We appreciated that the price was very reasonable especially for a Saturday. We will definitely be keeping their number on hand! Thank you Gopher Sewer and Drain!
I called them at 10:13 this morning to fix a backed up main pipe in the basement. They arrived, identified the problem, fixed it, we paid and now they are gone. It is now 11:10 a.m. Completely received five stars from me. They were professional, kind, and even took off their shoes in the main part of the house. Thank you so much!! We should have called you sooner rather than spending extra money on liquid drain products and expensive snakes. (Our bad). Thank you! This was much appreciated.
I noticed a leak in my basement laundry room and called Gopher Sewer and Drain right away. Pedro was over quickly, was extremely helpful, and fixed the issue I was having. I would definitely recommend him, and will be using his services again!
Alec Kielblock
a year ago
Communicative & prompt. Showed up when they said they would and did the work I asked them to do. Very friendly and knowledgeable employees. I've hired them twice and will definitely hire them again.
Shawn Strathe
5 years ago
Over the years, I have used Gopher Sewer and Drain many times at my own home and at rentals I have as well as other clients of mine. They are professional, clean, courteous, diligent even if things don't go as expected, and fairly priced. They are my definite go-to when I need help with drains.
Pedro is EXCELLENT. Very professional and thorough. He'll do the job quickly, cleanly, and at a great price. We called Pedro at 7pm--he was here within a half hour. If you need a job done right away--and done well--CALL GOPHER.
Jacqueline DeFilippo Breitung
6 years ago
Highly recommend Gopher. They were so flexible and got me in the same day that I called! I really value good customer service and I feel like it's harder and harder to come by. This was such a good experience. I'll absolutely use this company in the future. Exceptional service!
Rachael Solomon
7 years ago
Pedro and his team are incredibly prompt and professional. They always ensure that everything is clean and working perfectly before they leave. I have used and trusted Gopher for years and highly recommend their services.
Great company that I have used twice now!!!
Avra Anagnostis
6 years ago
Thanks to Pedro from Gopher Plumbing I didn't go bankrupt after Roto-Rooter (BOO) told me I needed to replace part of my main line! He worked on it for 5 hours and snaked that bad boy until it worked again. Prompt, thorough and most importantly, HONEST work. Highly Recommended!
JoAnne Archer
8 years ago
Pedro and his crew are true professionals. They responded quickly and provided excellent service. I appreciated their up front evaluation and quote and I am confident their work resolved our plumbing issue. I would highly recommend Gopher Sewer and Drain Cleaning Service to anyone.
Aaron Newbloom
3 years ago
Saved the day when the other guy who we had the premium membership with left us hanging. Our plumber for life. Thanks Gopher Sewer & Drain!
Had 2 different clogs once on memorial day and then last Sunday. These guys came out both times within an hour and fixed the clog. The guys are very professional and did an excellent job. Reasonable prices. It's good knowing i won't have to find another drain cleaner anytime soo . Thanks guys
I've been using Gopher Sewer and Drain for a few years now. We have a few old growth trees that are always clogging our mainline. I have gopher come out yearly to clean the line. This year mother nature won and I had a backup. Not too big of a deal as my basement is in finished but not how I wanted to start the day. While I've always had a good experience with the service technician from gopher. The experience with Jeff today was absolutely top notch. He was quick, clean, professional, knowledgeable and provided outstanding customer service. While I plan to continue to use Gopher for my preventive maintenance in the future I'll be asking for Jeff by name If I can.
Very good service and very professional arrived between the time they said they will! I would highly recommend
Between my fiancé and I, we have used Pedro and Miguel three times. They have been so professional and helpful. Our most recent service call was during Super Bowl weekend. We cannot be anymore appreciative of their customer service and response time to visit our home. They are so helpful in making suggestions and recommendations with diagnosis of our plumbing issues. We only recommend using this company. Thank you! Keep up the good work!
Joseph Villalpando
a year ago
We have some type of clog issue with our sink drain that leads to our basement laundry room drain and they came right away and resolved the issue. Thanks again!
One of our shut off valves completely broke on Saturday morning, the weekend of Memorial Day. We had to shut off water to the entire house to keep our basement from flooding, and we were afraid we wouldn’t be able to get it fixed for days. We called at least half a dozen places before Gopher and no luck, but Gopher came out within an hour of us calling! Eduardo was professional and fast, and before we knew it our water was running again with no leaks. Absolutely would recommend this plumbing business, and would use again!
Zafar Khamdamov
6 months ago
Gophers are always responsive and provide friendly service
Karen Anahí López Sanmartin
3 years ago
Muy buenos !!!!!! Buen servicio llegaron enseguida y lo arreglaron perfecto ! 100% recomendable.
Erika Severin
2 years ago
I have called Pedro multiple times. He is very honest and straight forward. I've never paid more than $200 per visit. He is usually able to come out next day. He works on weekends which is very helpful for me. Gopher is my go to.
I had standing water in my basement while I was out on vacation, and on a Sunday no less. Pedro answered my call and got Jake out to my house within a couple hours. I had family there to let them in. Jake was quickly able to diagnose the issue down to a couple failure points. It ended up being an issue with my lift pump. I had lots of questions for Pedro and probably was a pain to deal with, but he is very patient and willing to work with the customer. I was very thankful to find him as he guided me through a very stressful issue.
Pedro and crew were great to work with! Friendly, considerate, efficient, priced right, and did great work! I am very pleased with the work they did on installing a 4clean out on the main line and camera inspection. I highly recommend them for any plumbing needs. A+
Matthew Chadwick
2 years ago
Gopher provided quick and professional service when we needed a main line cleaned out. We are fortunate to have a locally owned, small business that does such great work.
Marne Bachofer
3 years ago
Pedro is my hero! We had our septic backing up into our house. My husband and son's did as much as they could, however when we decided to call a professional on a Sunday afternoon he is the only one who would come out. He got it fixed to where the bathrooms were useable and said he would come back out to fix the rest. Well that was tonight and I am sooo happy. They guys were super helpful and friendly. I know we will be calling them again if anything comes up.
Robert Barnhart
7 months ago
Called a plumber we'd previously used on a Friday afternoon with blocked drain. We were told they'd be there Monday afternoon. Like that works when your laundry room has two inches of water on the floor. Called Gopher and they said 4 p.m. which was about three hours. Called me at 2:30 p.m. and said they were on their way. Very professional, respectful of my home, and courteous. Problem fixed in about half an hour. Double checked to make sure all was working. Gopher, you are now my go to plumber. UPDATE: After two years, drain is blocked again, on a Sunday of course. Called Gopher again and their response time was exceptional. As I expected it was tree roots. Tech had everything cleaned out and working in about half hour. Gopher is still my go to plumber.
Great work. They got my drain unclogged and gave me tips on how to prevent it from clogging again. They went above and beyond what I expected. I would highly recommend them to anyone
Pedro and his team were a great choice. They were hired to detach/attach two toilets and hook up two sinks after water damage we had. Gopher Sewer and Drain had very competitive rates, were prompt, and were very thorough. If you are in their area, I would highly recommend them!
stephanie gutiérrez
a year ago
I have worked with countless contractors over the years, and this is the worst experience I have ever had. My husband and I called and scheduled a specific service, was quoted an amount of $438 and gave my credit card to pay for: main line maintenance cleaning and a camera inspection following it. I was acting as a realtor to sell my clients home, and my husband as their general contractor. We needed to determine that the line to the street didnt have a major blockage, since a scope of the line had been done in the home inspection and showed something blocking it. I explained all this on the phone. When they arrived they started a camera inspection - the wrong service right off the bat. The homeowner was there and explained they had to clear the line before scoping it as scope had already been done. They told the homeowner they had to do a hydro jet cleaning and told him he had to sign for work to continue. He openly told him he didnt know what that meant but said ok if it was the cleaning I had scheduled (I had agreed to cover the cost to get the sale to go through.) They never explained to him this was a completely different and extremely expensive service that was not needed to ensure there wasn't a blockage. Gopher sewer added on and performed this additional service that cost over $900 on top of the $438. I was not contacted to authorize or discuss any additional charges, and then they billed me for more than 3 times the amount I agreed to- for a total of $1358. I attempted to resolve this in an amicable way via text, phone call (was yelled at and hung up on by owner Pedro) and email. The tech then called me and was very nice and calm on the phone and said he'd work on a deeper discount. I never heard back from them after that. I kept attempting to contact their office with no reply. They then contacted an attorney to try collect their debt and are threatening me with a defamation lawsuit for posting negative reviews. Both the homeowner and I are very bothered by this behavior, and they are still demanding payment. It sounds like the owner has a history of aggressive and volatile behavior. I would not work with them, or get your work scope agreement in writing so they can't attempt to charge you extra.
Mohammad Sattar
2 years ago
We hired Gopher to install faucets, toilets, a dishwasher and a new vanity unit. It took a little longer than anticipated to complete the work. They had to come back at a later date to finish what they didn’t initially. However, they were very communicative, and made sure they had all of the right tools for the job. Pedro, Eduardo, and Oscar are all careful with their work, and they made sure I was happy with the job. I’m pleased with their service and quality of work.
Overall, they did a nice job, and they stuck to their estimate which was very reasonable. Will definitely use them again for future plumbing work.
Raul Montero
11 years ago
Incredibly fast, reliable service. Came in to unclog a drain we had in our basement and took the time to educate us on what we need to avoid in the future. Hope I never have to use their services again, but if I do I know who to call.
Awesome job, friendly staff & good rates!!
sadiq punjani
2 years ago
Excellent service ..
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