Best Residential / Commercial in Minneapolis MN

I used Jake the Plumber to install a new toilet and they did a tremendous job. I worked with Steve, who was very easy to work with and very knowledgeable. I really liked that he worked hard to make sure the job was done right and wasn't all about the money. I felt like he really cared about how well the job was completed, which was awesome. I highly recommend Jake the Plumber and in particular, Steve!

Our worst nightmare occurred Sunday night when we found that our toilet was flushing into our laundry room instead of down the sewer pipes. A horrible, embarrassing situation was made so much better by Jeff and his team at First Response. They arrived quickly after my husband called and worked to help clean up the mess and remove all damaged drywall and flooring.

We have unfortunately previously been in a similar situation with water damage and I can say that First Response is head and shoulders above the other company we used in the past. Jeff truly, truly cares about doing what is the absolute best for your situation. I cannot recommend highly enough, you won’t regret using them!

I had Norblom out to replace an old water heater that had started leaking the day before. They were on time, professional, and charged exactly what had been quoted over email. The quote itself was significantly higher than I have seen from other companies ($1958.99 for an incredibly basic water heater), but I went with it because it’s December and not the time for me or tenants to be without hot water.

The only complaint I had with the service itself is a painted door that was scratched in the process of moving the old water heater up the stairs. They had to work a miracle to fit the 75 gallon water heater up the stairs, so a scratch is understandable, but for the price of service I would have expected an acknowledgement and apology. All in all, though, they did their job and I’m grateful to have hot water again.

We had our air conditioning unit quit on a Friday before a very hot weekend. I called 2 other well known local service dealers who were booking 2 weeks out. It cost a little more but Erickson made it happen and fixed the problem before sunset. Extremely prompt, professional, communicative and knew what they were doing.

Prompt, Professional and honesty! 42 years of experience is invaluable!

John is the absolute best. He helped us with a leak in our well water system on a Saturday after we had multiple people unsure if they could fix it. He went above and beyond at another job getting on the roof to repair pipe venting that was causing a different leak in our basement. He is kind, experienced and unbelievably knowledgeable. We feel so fortunate to have found this Master plumber. He will be my first call from now on. Thank you John!!😊

They did a good job in finding the problem with the sewage and with a reasonable charge. They gave me a solution on how to fix the hole in the pipes. Would highly recommend them for anyone who needs help with the any problem right away.

Chris and JD were extremely helpful and did a great job on our basement bath rough in and tub install. Will use again for future plumbing needs!

Great place to do business

Always a great spot to visit.

Called requesting consultation for my mothers home after seeing so many positive reviews. The woman on the phone was very nice - I explained to her it was not urgent and she was kind and set us up for Mon/Tues. My mother called on Monday to ask for a time to ensure she would be there and the gentleman she spoke to said i am too busy to do this today... then proceeded to tell us there was a fee for his time.
Called today to let them know that we would no longer be needed their services due to the rude behavior of this man (we do not need to give our limited resources to people like that) and he initially hung up on me because he thought I took to long to talk, then I called back and he pick up the phone frustrated IS ANYONE THERE?
Get a grip dude...you are way to rude to be picking up the phone.
I'd pass on this place, there are plenty of options in the Twin Cities.

Service Star Plumbing (Ben) was able to send a technician out within a couple hours of initially calling them, which I appreciated. He assessed the problem & even had the materials to replace the laundry tub trap, which he did within an hour - & confirmed that he did NOT have to replace the whole laundry tub - YEA! (Other company was going to replace the tub without even looking at it.) The cost was reasonable & even got a senior discount! So grateful & happy that this job was completed so quickly & efficiently! And Ben was so very polite & courteous - thank you, Ben! You made my day!

Nice

Excellent service.

This place has been around a long time. Incredible people and great selection. Stop by!

My main drain pipe was clogged. My warranty company had hired these guys to come out.

Two stars for the effort of the guys that came out. They put in quite some time, a full day of work(8 hours) and yet, the job was incomplete. One star for the communication. I was told they were going to come back out the next day to use a different method. 10:00AM, I called them and they said they aren’t coming back out because they did all they could.

I had to call my warranty company again and got it resolved through a different company.

Definitely would not use these guys again.