Best Plumbing Snake in Minneapolis MN

Thanks to Brian and Matt, we were able to get our floor drain working again! They gave us great information on what caused the problem and great advise on how to prevent it from happening again. If I ever need a plumber again, I’ll be sure to call Roto Rooter.

Brad did an excellent job on an emergency drain backup on a Saturday night. Courteous, on time, clean job.
Great service.

I called early in the morning and I was happy he fit me in after 5 pm. (My main line wasn’t blocked, just a kitchen drain)
He called exactly at 5 and arrived right when he said he would. Polite and punctual, Pablo was a pleasure to work with and he seemed to get it done quick. 5/5 would call again! (Hope I don’t need to!)

Professional, fast and knowledgeable

Rob is FANTASTIC! I'd give 10 stars if I could. He has a problem solver mindset and clearly enjoys what he does and helping people. The clean out in my basement was covered by previous owners during a remodel. He inspected the plumbing and the stack, theorized where the clean out was and called the city of Mtka to get the floor plans and confirm! (He was right - it was where he thought it would be). Talk about going above and beyond! 1 in 100 plumbers would do that, in my experience. Then he and his crew got after it and did a quality job. I was in the other room while he was working and I could hear him talking to his crew mate, saying things like I want to be sure we do this right. So rare to find someone this good, thorough, and vested in his work. Thank you, Rob! You are a true gem!

We called at 8:30 am on a Sunday morning, after having a back-up at 1 am that morning. Roto-Rooter had a technician out to us within an hour. The technician (Andrew) was polite, knowledgable and helpful. He explained our sewer system to me in terms I quickly understood, and then explained the costs of cleaning out the lines with a sewer snake. We have approximately a 180 foot set back from the city sewer and they would have to run 200 feet of line to clean it.Our system was unclogged quickly and efficiently. He also gave us tips on clean up and preventing future problems. Andrew then called out another technician Luke, to show us our system with a camera- this was included without extra-charge. Both agents wanted to be sure we did not have any trouble again, and followed the sewer pipe to the street where they found that a possible cause of the backup was from the city sewer. They guided me in contacting the city and requesting maintenance which was prompt in part because of their explanation. After the city sewer department cleaned out our city sewer line at the access point I spoke with Frank at the downtown office because I was concerned that the problem might come back. He arranged for Andrew and Luke to return to make sure everything was free and clear in our sewer line without any extra charge. I can't tell you how happy I am with this service. Thank you all!Our total cost was $762, and I would definitely use this company and their agents again. They have set a standard for professionalism and customer service that I have not seen in years.

Technician was friendly and professional. He explained all the actions he would take before he started/

Mark and his team did a fantastic job. I have used them on several occasions and have been quick and prompt. They even help me maintain my tankless water heater. Highly recommend!!!

Service was fast. The cost was quoted up front and did not Change! Aleister was fantastic, he explained everything thoroughly.