Best Commercial And Residential Service in Minneapolis MN

Best experience I’ve had with a plumber. Professional, thoughtful, courteous. Stew (Stu?) went out of his way to make sure I understood what was happening and when, and took care to ensure that our cats didn’t sneak out and that our home stayed clean.

The price was also excellent. $1500 for a new water heater, installation, and removal of the old water heater. I feel that this is as cheap as this could possibly be (especially considering a local plumbing chain wanted to charge us $4500 for the same job), and to also have the experience be fast and professional makes this a 5-star business.

They did the job right, on time, and right on budget without any upsells or BS. These are real Plumbers. I’ll recommend them to everyone.

Called them and they were able to come out the very next day. Jeff was easy to talk to and responded every time I had a question.
The problem I had was when I asked if he can give me an estimate before performing the work he didn’t want to give me an estimate first even though my insurance recommended me to get one. So then I asked him what a average cost usually is with his experience in water damage restoration as he said he has been doing this for 30 some years, after I gave him a run down on how my lower level is set up as he wanted to know how many rooms and square footage it might be, then he proceed to give me a quick little quote over the phone which I know not every situation is the same but when he arrived at my property he then said it was more then what I have told him which it wasn’t true. I told him everything on what had in my lower level living space. Like how do I not know how many rooms and what items I have in my own home. Then Jeff proceed to say that he would have to rent a large dumpster to throw all the stuff away which I then told him that I it wasn’t necessary for a dumpster that large. He then said that I had so much stuff that he will fill it up which at the end it didn’t even fill a quarter of the dumpster. He then also brought trash from other property he had just cleaned to throw in the dumpster as well. He then said he will charge that dumpster to me to pay for as well which I complained to him about as not all the things in that dumpster was mine. I felt like he just wanted to take advantage of the situation. So at the end he charged me more then what he said it would cost me as supposedly there are to many walls and trash that required that dumpster. I would not recommend this business to anyone.

Norblom was very prompt and cordial when I called, same-day service, kudos there. They couldn't fix my plumbing problem, but they refunded the fee for the visit so that was nice.

Excellent across the board. Jeremiah was knowledgeable and personable; he took the time to walk us through everything to make sure we were informed and comfortable. Highly recommended.

John's the best!

My wife and I just moved into our first home. I went to replace the shower head in the master bathroom and the whole arm came off. I tried calling three other plumbers only to get voicemails and haven't yet heard back from two. John answered right away and was at our house within 30 minutes of answering and had us back up and running one hour after I called him. Will absolutely keep using John's services!

We were super impressed with how efficiently they handled all of our numerous requests. They answer in person when you call and show up at the time they say! They are very pleasant as well.

JD did an excellent job. I guess I'm not 100% sure if JD or Chris was my plumber but whoever he was was professional fast and friendly. You can tell these guys are straightforward and fair with pricing. I will be using JD plumbing for all future needs.

Very intent to details, family oriented integrity driven company

This place also goes by the name Ken's Sewer Services.
Right off the bat when talking to the scheduler/operator I had a feeling this place was not at all professional. When the tech arrived with tools in a bucket I didn't feel any better.

And then the time came for the fix...
The tech didn't have a handle puller to pull my shower faucet handle off. I stupidly agreed to pay a visit fee of $80 on the weekend. I regretted it right away because the tech had no shot to fix the problem, not having the tool to get past step one.

Don't go with this place. Absolutely no reason to pick them over an Eric Nelson Plumbing or Athena or Burnomatic or Uptown Plumbing.

Didn't get the refund I was after either,
A week later (Saturday) I called them to ask for some sort of refund. The person on the other end said it was busy that Easter weekend and told me they'd look into it and call me back on Tuesday. It's now the following Monday and I never got a call. Called them and ranted as politely as I could. He offered me 10% off my next plumbing job with them. Ha.

We had a drain clog backup that caused water to cover our entire basement. I called Ken’s around 6pm and they were over in about 30 minutes. The completed the job in a short time and the price was fair. I would recommend to anyone looking for a reliable plumber in the metro area!

Great company . Great job. This is our third job by them.

HORRIBLE CUSTOMER SERVICE!!!!!! AVOID.

Always very helpful. In and out. Top notch service.

Steve is great to work with. He is very professional, friendly and helped us at a late hour when most plumbers were all booked for the night. His prices are reasonable and he will teach you how to prevent things and improve them. I highly recommend his services!

Was assigned to this contractor by a home warranty company. Was told to call if I didn’t hear from them in one business day. I gave them 2. Called 2 times, texted, had my landlord call with zero response. After a week I found someone else to fix it on my own. That is horrible customer service, to not even be acknowledged. Choose another company.