Best Toilet Repair in Minneapolis MN

Jeff was amazing. I had called another plumbing service to come out and fix the blockage in my main sewer line, but they said the pipe was broken and I would need it completely redone. I wanted a second opinion, and Jeff came out and cleared the blockage in under an hour by the time he arrived and left! I highly recommend Jeff and this company!!

I had an amazing experience with Gopher sewer and drain. I had the main drain line clogged in our grocery store, i called gopher sewer and they stopped by within 30min. Jeff & Eduardo were very knowledgeable , professional , and equipped with everything for the Job. Very reasonable prices and great customer service.
Good job and keep it up

Knowledgeable and professional service. They clearly explained all the options for home water purification and what would work best for me. I am very happy with my point of entry carbon filter!

Rod was wonderful! Efficient, friendly and fixed our clogged line. Would definitely recommend him and use again.

Knowledgeable, friendly, and prompt, the plumber came, assessed our issue and provided a few different options with different price points before starting the job. Very satisfied.

Excellent, quick, and efficient service. Able to replace faulty hot water heater in just a few hours on the same day I reported the issue. Prompt, friendly, and professional. I would recommend.

Tom was fantastic! They’re going in my speed dial!

Brian was efficient and thorough. He explained everything every step of the way. Excellent job!!

I had a sewer backup emergency on labor day weekend. I contacted this company after being convinced, by not only one but multiple plumbing companies, Roto Rooter among them, that the main sewer pipe in my house had to be digged and repaired due to root intrusion. i was quoted $6000 by another company for the repair, not including fixing landscape afterwards which I would have had to contract separately. Kevin (the owner) promptly called me back and after a brief phone conversation agreed to review a sewer camera video I had obtained from one of the many plumbers that had come to my house. He called me back a day later and not only had he assessed my options from the video but had also called the city to find out when the PVC liner had been installed and by who since I didn’t know. To my surprise, he was very confident that clearing the roots with 6 blade was an option and no digging was necessary if I was willing to regularly clearing the roots (every other year or so). He recommended I give a call to Ron the Sewer Rat to do that work and sure enough that worked beautifully. Kevin saved me from having to spend thousands of dollars and was honest and explained every option to me even though he didn't end up getting any business in the process. If and when I need to repair the sewer line in the future I will definitely go with Minneapolis & Suburban Sewer & Water. Thank you so much Kevin!!!

Quality.

UNPROFESSIONAL - GO ELSEWHERE.
Called to make an appointmen but never got a call back and no appointment was set up. Reached out to again - gave them another chance. He seemed annoyed I was messageing him. He spat out a random time and then never showed up. I got no call or message letting us know he wasn't coming. It was clear he never wanted to.

I have used McLain before and they have done good work. Their plumbers are competent. However, I had an appointment for someone to come out to my house between 2:30 and 3pm. At 3:15 I called and asked if they were still coming. A plumber showed up to my house at 4pm and was there for 5 minutes. He used a snake to go through my bathtub and get hair deep from my drain.

A few days later, I received an invoice for $145. $50 for using the snake (understandable) and $95 for an hour of labor (yikes). I felt the labor rate was extremely steep given that the plumber was a full hour late and only on my property for five minutes, so I called to ask them about it and share my thoughts. The person in the office I spoke to was very firm that that is their pricing and when I informed them that I would likely use another company next time the response I got was, As long as you pay your bill, I couldn't care less if you use us again.

I understand that they have to make money and that they have policies, but to get that response was incredibly unprofessional and that alone warranted this review.

Agreed with the first review. Very poor company. They came out to unclog a drain. The technician stated it wouldn't pay to unclog because the pipe needed repair. He went out to his truck and came back and said his boss said we should unclog anyway. Not knowing plumbing I'm like ok I guess. They charged me a ton and then left. I had to call a good and reputable company and then they came out and said they had to unclog drain again. Do NOT use this company.