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Professional, knowledgeable, and on time! It’s nice to work with a company that values your time and adheres to their appointments. Would highly recommend their services.

Prompt response and excellent service. Will continue to use Plugged Pipes every time.

I called and spoke with their agent on Saturday morning. I was quoted a price of $225.00 and 125.00 every hour after that, but the weekend rate is $525.00. I decided to Wait until Monday, so I had them call on that day. I spoke with a different person he quoted me $295.00 for the first hour and 125.00 every hour afterwards. The Job was just over an hour I was charged $400.00! I couldn't believe it! The drain was unclothed but I felt like there was a bit of price gouging. We are still in a pandemic and times are tough for everyone. I expected better from this company. I take full responsibility for selecting this organization however, I extend a cautionary to anyone who would use this service in that you can get the same results for less money. Please shop around. 🙏🏾

Great company with great service. Very fast and courteous.

We have used ABC twice now and they have been so responsive and professional. And on time ! Can't recommend them enough.

Definitely not your knight in shining armor!
I told them up front when I called that I already bought a new sump pump and parts to replace it because I knew it was getting old, but then it just suddenly stopped working on that day when I wasn't home, but my husband was and there was a storm coming. I explained that I was prepared for this to happen and that we just needed the pump swapped. When I explained all of this, I was NOT told that they wouldn't use what I had already purchased. They only told me it was $99 just to have the plumber come out. I explained again that we just needed the pumps swapped out. They said their plumber would look at it and determine what was needed. After their plumber shows up, he goes to the basement, just looks in the hole and says that the entire thing would have to be replaced and they would send an estimate on Monday. My husband tried to explain that we had already purchased the pump and parts we just needed it swapped. The plumber THEN said they would only use their own brands, and he couldn't be bothered to even find out what I had already purchased. They charged us over $100 for this! Later, I get home to find that the power outlet just needed to be reset. It took a week to receive the estimate for over $1500, without any breakdown information such as material costs, labor, or if taxes are even included, which I will NOT be paying. I can't imagine the amount of damages there would have been should it actually have been an emergency and someone had to wait that long just for an estimate... especially since they also fix water damages at I'm sure would be a hefty cost as well. If you don't know much about plumbing be careful, because it seems like they're happy to take full advantage of you if you need help right away (like my husband). So, in conclusion, their plumber was either money hungry, or too dumb to do the job since I was able to fix what he couldn't with the push of a single outlet reset button. I ended up contacting a handyman who hasn't charged me a penny, but gave me a lot of great free advice. And he's given me the confidence that if I can replace my bathroom faucet myself, that I can replace this sump pump myself. From now on, I will only contact the handyman, because at least he's honest.