Best Residential Work in Milwaukee WI

Bryan Faust took my call, gave me guidance on getting my own disposal vs. using one of his, had someone out the next day to install it, replace a P-Trap, and snake my drain. All is in fine working order now! Plus they gave us some guidance on a future bathroom remodel. Bill was emailed, fair, and easy to pay quickly online. Now our plumber for life!

We had Diamond Plumbing Heating and Cooling assess our pipes for a water filtration system. Mr. Coleman gave us a very reasonable assessment and proposed several possibilities to help us save money on the project. He also took all reasonable health precautions, which we greatly appreciated. We look forward to using Diamond Plumbing again soon.

Although we thought the price was high, turned out to be worth it for the service we received. Water heater needed replacing less than a week before Thanksgiving. Hartlaub was able to come out on Monday. Our plumber, Andy G. discovered a dent in the new heater from Ace Hardware that we had supplied. I was able to get another delivered free from Ace within 1/2 hour (thanks Ace Hardware West Allis!) and Andy was nice enough to wait. Installation went smoothly after that.

My bathtub faucet and shower were backed up. They repaired both efficiently and professionally. The communication skills throughout the job were excellent and left me clear on what the problem was and how they would solve it. Now my problem is solved.

The came change my old pipes. The only reason I give them 4 stars cause they put all the old pipes in my trash can. My city don’t except this kind of trash. I don’t know where to throw the old pipes now cause I took them out of the trash so I don’t get a big fine from the city. Professional and on time. Prices are fare.

I originally tried working with separate contractors, but I had a hard time over the years finding reputable contractors with whom I could develop trust, get an honest quote from, that also provided personal service and wanted to do a small job. I decided to go with Borth-Wilson where everything was done at once. I would pay for the service again to not have to deal with seperate contractors and receive the professional relationship I did with them. Borth-Wilson kept me informed right from the start of what to expect and stayed with the quote. All of the workers were personable and nice from the beginning to the end. The result was a beautiful bathroom and exactly what they said they would do. Expect a little dust, expect them to take their time to do the job done right the first time, expect if there is a concern they get back to you ASAP and that they will work with you as best as they can. Pay a little more for the quality you want, spend time picking out what you want, and you will be satisfied with what they do as whole. I will work with them again.

UNETHICAL, OVERCHARGE: I asked for an estimate for unplugging my garbage disposal, and was told by answerer she couldn't do it because she had no idea what was wrong. When plumber arrived it took him about 2 minutes to unplug & then told me they had a standard cost of repairing any disposal of $140, the trip charge was $59, so I paid $200 for 2 minutes. Had the person answering the phone (who acted like she was the owner) told me of their standard charge I wouldn't have engaged them.

Tess was super helpful and the plumber Scott was great. Best plumbing experience I have had in my twenty years of owning a home. I won't call another plumber going forward!

Came quickly after hours when needed. Honest and professional.

Rick is methodical, professional, explains what he's doing and why. Definitely a Five Star Plumber

My Wife and I recently bought our first home and immediately had some issues with the first floor bathroom. I called Chris with Axis on Friday afternoon and told him about the problem. Not only did he come and check it out a couple hours later, when we realized our work schedules wouldnt match up he offered to come on Saturday (the next day) and do the repair. He was beyond professional and was actually able to complete the repair for less than he quoted the day before. I will be calling him with any other issues we have in the future as well as recommending him to everyone I know.

Tim's installed a toilet for my mother. The install was done poorly. Plumbers putty was used in place of the required wax ring. The toilet leaked making a mess of the basement and the bathroom floor. When she called Tim's they said they would get to it when they could. My 89 year old mother was going downstairs to the basement bathroom for days. When I found out about this I picked up the proper materials and installed the toilet properly. Tim's never did show up.

Very professional, timely and does quality work. Issues with hot water heater fixed promptly.

Great service department. Handled everything with incredible professionalism.