Best New Hvac in Memphis TN

Our family has used Service Experts, for servicing our heat and air, for years. Their company has always provided great service. David Hodge was the service tech who came out last week to check-out our air conditioning unit for summer use. He did an excellent job, and was very professional-thank-you David, thank-you Service Experts. Monica Liles

Michael S.
Was excellent, timely, through, and explained everything he did and why. I would highly recommend Michael S.

Neighborhood plumbing always gets recommended by me. I've used them on several occasions. They respond immediately and do the work very quickly. Price is always good. I would say always better than any place I've ever dealt with.
Highly recommend them.

So I originally found this company on Angie's list about 7 years ago. They have been my go to guys ever since. Super professional, reasonably priced. Very nice people to work with. Never felt uncomfortable when anyone was in my home.

I'd give them a try and see if my review holds up!

It was not a great experience. They got someone out eventually and suggested a temporary fix and set me up to quote a new system.
Overall, it was a lot of phone calls with very few friendly representatives but the technician was very kind and seemed to be competent and thorough.

This company initially installed the water heater in Sept/Oct of 2021. To start, it wasn’t the water heater I was interested in purchasing (only has a year to three year guarantee) but it was all they had available at the time and we had no hot water. Installation went fine, it worked well for a year. Fast forward to now. I started to notice that the water heater either wasn’t heating like it was as well as taking longer to heat or it would be scalding very suddenly. I started the process of the warranty with Home Depot (massive props to Peyton for helping!) and there was a work request put in the same day. Best Care called that same day and scheduled a professional to come by my home the following day (they were squeezing me in because the crew was already going to be in my location) and they would be charging $80 to just assess what the problem was, the time frame was 6 hours. The crew arrived on time considering they had a wide window, but they were polite and tried to be helpful. One of the gentlemen stated that he wasn’t a plumber (nor was his coworker) so he wasn’t able to trouble shoot or fix the water heater, that he would have to call the company and request that they actually send a plumber for additional charges. That being said, according to the crew, there was nothing wrong with the water heater but they took the liberty to raise the temperature setting without asking my permission and instructed me to caution everyone in my household that the water could scald them if they weren’t careful with the new setting. This was after they noted that there were, in fact, issues with the water heating in the main bathroom. I guess it didn’t warrant any further action because next thing I know, I get a text to leave a sparkling review and that they consider the matter closed. Hmmm. I called Home Depot to sort it a tad further and they can no longer leave messages on my account because the account is locked or closed. The water heater is still misbehaving and I’m stuck with a unit I never wanted to being with, to be honest. **To be clear: no one was rude or even unprofessional. The whole thing that is an issue is they blew me off and I’m still experiencing problems with the water heater. Nothing was solved. My problem wasn’t important enough to get a plumber out to my property. That’s disappointing. So here’s the review that Best Care requested.

I wanted to take the time to express my thanks to Billy and Justin who work at National Economy Plumbers for the work they did on finding out why I had no hot water. Billy and Justin were professional, kind, and patient and now I have hot water. I would call National Economy Plumbers again if I had plumbing problems (and in fact this is the second time I have used them). Thanks again and having hot water is wonderful!

----Eva Owens

Johnny, technician, was very personable and efficient in taking care of replacing my kitchen faucet. He made this a very seamless experience!