Best Commercial Plumbing in Memphis TN

I woke up Sunday morning to see the street flooded from my water main. I just had a plumber “repair” it 2 days ago and it burst again! I called Mr. Degan on Sunday to leave a VM. He called me back within 10 min and said that he was at church and would come to me in 1 hr. He did come and fixed the leak the same day. I had water again in 5 hrs! Mr. Degan was a God-sent to me! I called several other plumbers before I reached Mr. Degan and they all were either too busy or gave me a crazy estimate of $1,700 (from Conway Services)! Mr. Degan fixed my water main for $375! Mr. Degan is a deeply religious man and he treats his customers like God would want him to do so. Unfortunately, you will not be able to find such an honest plumber. Did I say that Mr. Degan was God-sent to me?!

Jeremy was excellent! Efficient and knowledgeable. Talked through options with me without pushing any services on me. I will definitely be calling Smith’s again!

VERY PLEASANT BUSINESS EXPERIENCE. WILL USE AGAIN.

I give them superior rating

Jacob did a great job replacing the circuit board on our upstairs HVAC unit!

UPDATE: Alan Rose also did a great job working on our outdoor unit on March 30th, 2019. 5 stars!

I have some ProPress fittings

Very nice guys and super responsive! They put in a hot water heater for us the same day we called and they were hundreds less than competitors.

Faith serves

I experienced a clogged sink issue after Thanksgiving. Four days later, after leaving messages for two plumbers I had previously hired, I had still not heard back from them. I called Anthony, the plumber, on a Sunday. They were available on Monday. The issue was resolved, the professional showed up on time, and there was constant, transparent communication throughout. After the problem was fixed, extra care was taken to keep the area neat and secure. Caleb performed admirably. strongly advise. Excellent support!

AFTER HOURS and WEEKENDS!

The Friday night before we were headed to the beach I was in the garage packing my truck and noticed an odd sound coming from my breaker panel that sounded like a 1930’s science fiction movie (or bacon cooking). NOT good! I noticed this around 10 PM. It was the breaker dedicated to my HVAC system. I called several places I found on google and had NO luck. Even the ones bragging they have after hour techs. I’d call them, be told a tech would call back in 30 minutes. Never got a single call. So…I finally found Tim Ferguson and made the call around 12:30 am. Had it not been for my iPhone going into Do Not Disturb mode I would have seen that Roger had called me back around 12:45 in the morning (and he would have come out then to fix the problem right then). Not hearing the phone ring and growing tired of looking for a contractor I fell asleep knowing we were not leaving for the beach at our scheduled 6 AM time on Saturday. I had planned on waking up and gong to a nearby electrician business and sitting on their porch in order to get help (rather than calling them).

When I woke, I saw that Roger Lemons (Memphis office) had called me twice during the wee hours of the morning (Kudo’s to him). I called him back before i could get the sleep out of my eyes due to the urgency of our situation. He immediately answered the phone, asked me to describe the problem, I told him of my vacation timeline and in less than 45 minutes he was knocking on my door. Roger quickly evaluated the problem, had the parts on his truck, fixed the arching breaker and was well on his way to the next call in less than one hour. ALL done before the local electrician shop would have opened! Roger was super friendly and extremely knowledgeable. I have now added Tim Ferguson’s contact information to my phone’s contact list. They will be the FIRST place I call from now on should I have any electrical needs!

After hours or on weekends, make Tim Ferguson the FIRST place you call! I could not be happier with the level of service and prompt attention to my problem.

Did a great job and very good customer service ! I'm pleased and will be a return customer.

Great plumbing company! Awesome customer service and excellent prices. Highly recommend.