Best Water Control in Lubbock TX

We had plubmer Isaiah Mitchell come in as soon as we told him about us having trouble with our plumbing. He did an amazing job, and even on the circumstances of being outside in very hot weather. Isaiah fixed our problem really quick, I would recommend him!

Great guys, very honest

Best A,/C repair!!!

The technician was thorough and very knowledgeable. He went the extra mile and explained everything to me. Can’t say enough good things about him! He was great.

Dominic L was quick and efficient. Very knowledgeable and was able to explain the problem was and solutions as well as future options for my old unit. I highly appreciated his ability to answer all my questions. I will recommend this company everytime someone asks for HVAC pros!

Terrible customer service! We were forced to deal with this plumber because of our warranty company. They received the authorization for service from our warranty company the same day we called in the service and told us they would try to squeeze us in before the end of the day so we could have hot water for my 70-year-old mother to take a shower at night if they received the authorization before 5 pm. Their office received the authorization at 4:50 pm that same day. This was confirmed by Emily the following day. But they did not pass it along to their tech, Josh, and he did not call them back to check. When I confronted them about this the next day, their response was to demand full payment of $545 before they would complete the work installing the new water heater. This was for Code Modifications and Suggested Upgrades that were not covered by the warranty. When I questioned Josh about this practice he said it was because I had called the office to complain and that I had reported the techs for leaving my home with parts of my existing water heater. I offered to pay them half upfront and the remainder after the job was completed satisfactorily. Josh refused to accept and stated his office demanded full payment even though they left my current system disconnected, see attached photos, and did not return the missing parts until confronted. Josh threatened to leave if the amount was not paid in full before they completed the work. I upped my offer to $345 upfront with the remaining $200 paid when the work was completed. They refused and drove off with the new water heater in the back of their truck. I highly recommend you avoid this company and any others that demand a full payment upfront. I will not be using A1 Plumber of Lubbock or American Home Shield for any of my home or business services.

Brandon serviced my AC/Heating unit for its 6 month service check. He was efficient, polite, and friendly and did a great job. Appointment was easy to book. Lowrey’s is always reliable and comes in clutch when you need them.

Showed up fast, found the leak, and got me a great price on the repair. The repair was perfect like it never happened. Best guy to call in a plumbing emergency thanks Brian Y.