Best Plumbing And Heating in Lubbock TX

Tony was great, fast and very professional!

I have been a week without hot water. They work a little bit more and then leave. I still have a water leak. My water and electric bill will be as much as he's charging. I would not recommend them for anything. I refuse to pay what he's charging.

Anthony showed up to fix our leak the same day I called for repair. He was courteous and professional . He found the leak quickly and had it repaired in no time .

I DO NOT recommend this company and will NEVER use them again. We called with ac/heater issues. The first time, Jarin came out, stayed 15 minutes, stated we tripped our breaker and to call if problem persisted. Called back the following Monday. Jarin came back, and I tried again to explain what the system was doing. He didn’t really listen too much to what I had to say. He checked outside and inside. Said I think it’s your compressor, and will have to order part. Two days later he called to state the part was in. I tried to ask questions regarding what made him think the compressor was out because I had my doubts. He was short and clearly irritated that I dared to question him. Our system wasn’t really showing clear signs of the compressor going out except for a tripped breaker ONE time…which isn’t definitive. However, I decided to trust him. Two days later, a different gentlemen came to install the compressor. Total cost was $1500 (labor and freon). Part was still under warranty. Over the weekend same problem persisted. Newly installed compressor made zero difference. Called yet again and requested different technician who came to evaluate and within 2 minutes stated our coils were dirty and needed attention. Quoted us $1900 to deal with this issue. (Crazy thing is, my husband questioned/suggested this to Jarin as the possible culprit the first time Jarin came to the house! He wouldn’t listen.)
My husband called and spoke with J.D. about the additional quote and his frustration, as we had just spent $1500 on a compressor that didn’t fix the issue. J.D. refused to even consider the possibility that they could have been incorrect in the initial diagnosis about the compressor. Just argued with my husband instead. Had he just listened and attempted to make the situation right, offered an apology for the frustration or the fact they didn’t get it fixed the first time…really ANY type of customer service, the situation could have been much different. Could both of these very expensive repairs been needed at the exact same time? Possibly. But not likely. It comes down to money with this company. They do not care how they treat their customers. ZERO customer service or professionalism. They are right. Period.
Luckily, a friend found someone else to take care of the coil issue for us at a fraction of JD’s inflated quote. My piece of advice, stay far away from this company, or you will likely regret it!

Joe Rushing got to me quickly and their Technician was very polite and so professional, I would 100% recommend!

They have been over several times for several different services and not once have I had a negative experience. They are very professional, friendly, and seem very knowledgeable.

Great company. Fast and helped me with my problem. Cosidering I'm a first time home owner I was really worried about calling someone I didn't know but they were great.

Every technician has been great and I have used Sinclair for many years for heating,cooling, and plumbing And I will continue to do so

This is the best plumbing outfit in West Texas. Hands down they will work with you, responsive, nice, on time and totally honest. I would hire them again in a second. A++

Repaired A/C compressor

Good job

We had a blocked sewer line which Neal and Taylor Turner tried to clear but correctly identified the problem as in the city's portion of the line. Their charge was quite reasonable. The city workers came out quickly and unblocked their line. But two toilets developed leaks around the base. Taylor came back out to fix the repair that a friend had tried unsuccessfully to make. He efficiently fixed what could have been very costly repair. His charge was very fair again considering the time and work involved. Very satisfied!

Phil Kerr's Plumbing Heating & Air has an amazing team. They always do the job right the first time! Excellent Service!

Extremely professional and knowledgeable. I 100% recommend them for any home repairs or sewer/plumbing issues.

Great service .Don and his team have been punctual ,professional ,and knowledgeable in their work They have been my go to for plumbing ,heating and air conditioning problems for 25 to 30 years .Fairly priced and very attentive to their customers needs

Made us pay for work not fixed the first time