Best Water Heater Repair in Baltimore MD

Easy to book appointment. Good communication. Showed up. Did the job quickly and neatly for a fair price.

We have called TLBack several times for various reasons. He has always been prompt and thorough; sometimes coming the very same day that we called. The owner, Ty, is very knowledgeable, courteous and personable and his prices are reasonable. I would highly recommend him.

I have used Ace Plumbing many times over the years. They are always prompt and reasonable with costs. Just in the past month, I had a water heater break and they were able to fit me in immediately, did a replacement and left my place looking like nothing had ever happened. Good plumbers are hard to come by and I'd highly recommend them.

I called the owner about our water heater leaking after hours. He came over within 15-20 min of the phone call. He came out to access the situation and put in an order for a new appliance first thing the next morning. The following day we were having a hot water heater installed! His prices were siginificalty better compared to the corporate company that we have a policy with for hvac maintenance ( even with the policy discount).

We had our air conditioner replaced today. Chris and Rhaja were great! They were very polite and professional. I felt very comfortable having them in my home and they replaced our AC unit in under 4 hours! The company sent out a technician same day when we noticed our air not working. His name was Ryan and he was super polite and knowledgeable. John, who we met with to figure out what new air conditioner system to purchase, was also super kind and seemed to have our best interest at heart. All of these guys were wonderful to work with and I cannot recommend Len the Plumber Heating and Air enough. Thank you so much!!

Bob & Sam helped work an unknown leak in our house. I was beyond thrilled with them both! They were communicative, fair and professional! They also make a fantastic duo and did a good job at answering any questions. You have a repeat customer!

The tech Bruce Jordon was prompt,professional and very friendly.He explained everything in detail,reviewed options and asked if there were any other issues that I would like to have assessed.He completed the job in a timely manner and much to my surprise,cleaned up better than it was before he started.The cost was a little high but the quality is indisputable.You get what you pay for.I will always use Catons and request Bruce,when I do.

I am more than just impressed, I am grateful for Baltimore Water Heater guys! I live in Fed Hill, had an emergency, and called two big companies. Both times I got a secretary with no knowledge of plumbing or costs. One company even charged to just look at it (and not until the next day). Then I called BWHGs. Rob gave me a flat fee on the phone, without seeing it. He asked me to take some pictures, then came right over. It was a bigger job than he had anticipated due to the previous plumber's shoddy job, but Rob still stuck to his initial flat fee. Folks, Use BWHGs. You will talk to a real guy who knows his stuff; he will take all guesswork out by giving you a flat fee; and to top it off he's a nice guy who wants to help and is truly grateful for the work. I would recommend BWHGs to anyone who needs a water heater replaced; they are so good at it because it's all they do!

Always a great experience!

The whole crew is responsive, professional, knowledgeable, courteous, tidy...all the things

Vince answered every time I called. He maintaned great communication with me at all times. Sonny & Mark came in the door , dignoed the problem, remoeved the old toilet with little mess, installed the new toilet, tested it out, and cleaned up their mess. They were able to come with little notice, and they gave a price on the spot or before hand. No henning and hawing. Their prices won't give you a heart attack.

James was right on it when I need a deep clog cleared outs He put in a new pipe for better access if there were to be another clog. He explained things clearly and took care of it in a timely manner. I used him a second time to fix a simple sink leak he was in and out same day.

Khuma Very good and consideration of our concerns

We had a clogged outside, tile drain pipe about sixty feet long that carries runoff from the downspouts of several townhouses. Our maintenance company wasn't able to clear it. Lal, the technician with Roto Rooter, cleared them in less than two hours. He was knowledgeable, very hardworking and persistent, and pleasant to work with. We knew this was a tough job. That's why we called Roto Rooter. Even our maintenance company said Roto Rooter is the one to call for serious problems.

Russell was quick to respond/accessible, did high quality work & explained the nature of my plumbing problem. He also demonstrated how other companies attempted to over-charge/deceive me & offered a fair/competitive price. Highly recommended!

We love this company! Rich is very knowledgeable of all our house needs as far as Plumbing and Heating concerns. We trust his suggestions, and we will continue to work with him. Thank you Rich!

Told there was no fee to come and do an assessment. Showed up and did the assessment and made up an excuse for why they wanted to charge me $150. Said the part needed had to be ordered and they would get back to me. Told me the part was not available and a full replacement was the only option (3K dollars worth of replacement). I called the company who makes the toilet and they said it was in stock and shipped it to me with 1 day delivery. Called them to ask more questions and set up install. Never returned my calls, never returned my money. Had to contest the charge. BEWARE THEY LIE!!!!