Best Residential Plumbing in Baltimore MD

Thanks for nothing. I had a pipe break forcing me to turn the water off in the house. I called Ty in the morning, he seemed knowledgeable and agreed to come over to fix everything between 2 and 3pm. By 4 pm Ty was still not here and had not called. I called and left him a message. By 4:50 I still had not heard from Ty. I began to worry as it was getting late in the day so I called and left another message. By 5:30 I still had not heard from Ty so I called and left my third and final message. By 6pm my phone rang. It was Ty! He hung up as soon as I answered my phone. I called him back to only get the ignore button. It is now 11am the next day. I still have not heard from Ty. I have had to contact a different plumbing company , and take an additional day off work to deal with a problem that should have been taken care of yesterday. If you could not take the job Ty you should have the professional courtesy to tell people. You have cost me time, money, and an additional 24 hours without running water. Extremely unprofessional. I wish I could give you less than 1 star. Thanks for nothing.

I had a wonderful experience using Ace Plumbing. Joe arrived within an hour of my call for help. He quickly diagnosed the problem and had my drain issue fixed in no time. Great people, great service, what more could you want!

Quick and neat.

We had another company we chose only because when googled they were closer to our address, well they rescheduled on us THREE times. Called caton and they came out same day and before their estimated time to provide quality service to solve our problem. 10/10 recommend!

I have used them a few times and have always been happy with them. All of the guys who have been out to my house have been nice and professional and able to fix my problem/compete the work. Most recently I had a leak in my hot water tank and within like 3 hours of calling them they had the new one installed. And that was on a Saturday. They also do HVAC work.

I had lost my paper that contained what I had paid to get my sewer repaired and Mr. plumber was very helpful in getting it back to me. Every time I called , they were respectful and cordial. The repairs was done in a timely and excellent manner. I highly recommend them for all plumbing issues

On this frigid day he went out of his way to come by our house and inspect the leaking faucet at the front of our home. He was working on a friend's home and fit us into his schedule without a single complaint. After his inspection he was able to find a simple solution to the issue that saved us a significant amount of money.

Called at 430 pm on a Friday evening and was able come out within a hour. I had a back up that was an ugly situation. Fast response and completed the job so that we were able to use the toliet.
He was honest and being that to me...it was an emergency the fee was fair.
I would recommend this company. I would definitely use them again.

Excellent job thank you

Justin installed a tankless water heater when I was getting the run around from several other people. He was responsive and communicative. Highly recommend!!!

Arrived quickly after my call. David was great and gave me an honest assessment and went over my options. He found the leak and repaired it and was very knowledgeable. I will definitely use Ben Franklin Plumbing again!

Reviews can be subjective, but I took a chance on this company after reading the reviews because they were so positive. The reviews were accurate. This company is worth it in my opinion. They did quality work. They were responsive and easy to deal with. They took extra time to answer all my questions. Based on my experience, I would recommend this company.

I was referred to Russell by my co-worker and I must say I was very pleased with his professionalism and his work ethic. He was able stop my leaks and repaired it within minutes. Highly recommend!

Told there was no fee to come and do an assessment. Showed up and did the assessment and made up an excuse for why they wanted to charge me $150. Said the part needed had to be ordered and they would get back to me. Told me the part was not available and a full replacement was the only option (3K dollars worth of replacement). I called the company who makes the toilet and they said it was in stock and shipped it to me with 1 day delivery. Called them to ask more questions and set up install. Never returned my calls, never returned my money. Had to contest the charge. BEWARE THEY LIE!!!!

I was charged 175.00 for, changing out two washers on two faucets and pulling out a plug in the disposal. This took maybe 20 minutes. All the reviews I read they were reasonable! How is this reasonable? Jason the owner didn’t even do the work. Mike, was super nice and showed me how to change the washers the next time I need to change it myself. Mike deserve 5 stars for teaching me. I will not refer this company, because if you are a female, Jason will rip you off. I will make sure this will be on all my social media.

Just like Michael Raynor, I used them through American Home Shield. They came out and said they needed standard toilet tank parts and would be back in a week. Two weeks later, I had to call and they gave me an 8 -12 window. When no one arrived by noon, they told me that 8-12 was the window that the technician would be leaving his last location. WHAT?? That is not what they told me and that is not how it works. A technician will be at your home between 8 and noon, means just that. Find someone else.