Best Installation in Baltimore MD

Ron has worked on many issues on our old home and new home. We were very impressed by his skills with our shower and faucets. Ron is a great communicator and has reasonable prices. We trust Ron to do all of our plumbing. Highly recommend!

I got in touch with Ty from TL Back through Yelp. I was looking to have a couple of faucets (one indoor, one outdoor hose spigot) replaced. Using Yelp, I sent requests for quotes to about 10 plumbers. Ty was one of 3 that not only responded, but responded promptly. After some back and forth questions about the job, the estimate, and expectations, I chose to go with Ty, and I'm glad I did.

First, he was able to come on the day I chose (which was 2 days after contacting him), and his communication was excellent. He was polite, but also friendly, and when there were options for handling a scenario (such as re-piping a bit under the sink to add an extra cutoff valve for the hose spigot), he spoke to me first about what I wanted, instead of making the decision based on what would put the most money in his pocket.

I found Ty to be honest, and he also did quality work. His total came in just below the low end of the original estimate he provided. I would certainly trust him to go more work, and he'll be my first contact next time I have a plumbing issue.

Needed water heater replaced. Called and they picked up right away. Scheduled appointment and Jeff showed up right on time and promptly got to work. Power outages made things difficult but Jeff was very flexible and easy going. Very fair price.

Saadya is really honest and reliable!

Professional, and reasonably priced.

Len The Plumber's tech stopped by to do work on my water heater today. His name is Mason. He was very professional, courteous, and very knowledgeable. I was convinced that he knew what he was doing from the onset and that was very important to me. He asked me the relevant questions about my unit and proceeded immediately to work. He responded to my many questions patiently and intelligently. He figured out what my problems were sooner than I had expected and made other recommendations. Finally, he informed me of some of the cost saving packages available with Lens The Plumber and I am giving that a serious consideration. Thanks Mason.

Fast, efficient and knowledgeable technician. Explained well and was thoughtful and likeable.

We recently received our newest water bill which was a little higher than usual. I decided I wanted to compare it to the meter to make sure it was right and see if there was a discrepancy. I called (Baltimore City) and after they gave me a hard time about trying to understand my meter I decided to call Caton’s. They came out and confirmed that there is indeed a meter in my house (the city told me there wasn’t a meter IN my home as I was standing there staring at it) , but confirmed it’s not in commission and that’s why the numbers/reading don’t match what is on my bill. Frank, the technician who was sent to our home, then proceeded through the motions of figuring out if we had an underground leak, etc. He was extremely kind and very helpful, gave great advice but ensured that we didn’t have a larger issue at hand. I’ll definitely be keeping Caton’s # on hand as our go to for future issues (although I hope we have none). Also shout out to Maddy(sp?) for keeping me updated on the arrival, she was very kind and easy to communicate with. The original woman who answered my first call (I forget her name) was also extremely knowledge and knew exactly what I was asking and needed.

Very professional. Great job installing my new water heater!

Stephen has helped me several times with issues at my house ranging from small to very large projects. He and his crew are always very responsive, timely, professional, and honest with their recommendations. I would definitely recommend!

They were great. Didnt take more than 10 minutes for them to figure out what was going on with my water line. They explained everything in detail to me, as well. Would highly recommend using these guys.

James just finished replacing our main water line and snaking some of our drains. We had major concerns about the pre-existing plumbing in the house we just bought as first-time homeowners, due to very poor work by the previous owner. James inspected everything thoroughly, answered our endless questions, and helped put our minds at ease. He let us know what we needed to get repaired right away, and what we could wait to do a little later on. His work is super clean and efficient and the work areas were left in great condition. He also communicates every step of the way. I can’t say enough great things about his work - we immediately referred him to our friends down the street for some work they need done! We’ve found our go-to plumber and we’re so happy we did!

Khuma was very professional, solved the problem and on time.

Rohming, the plumber did an excellent job for us on a very short notice. We needed our kitchen sink garbage disposal unit replaced and a new water filter faucet installed. He explained how he will approach the job as we had a very small under sink area opening. He ensured that the new plumbing work allowed a good access to the area and opened up new area for storage. He cleaned up the area after he was done and tested the whole installation to our satisfaction. He did tell me that he has been with the company for over 10 years and took pride in his work and the company. When we asked about the warranty about the work, he explained the warranty period and assured that his install will not require any post install call or would not have any problem. I also thank Roto Rooter to quickly find Rohming for the same day service. I would definitely recommend Rohming and Roto Rooter for any plumbing job.

Russell was quick to respond/accessible, did high quality work & explained the nature of my plumbing problem. He also demonstrated how other companies attempted to over-charge/deceive me & offered a fair/competitive price. Highly recommended!

Did a great job