Best Heating And Cooling in Baltimore MD

Must have had a bad run considering allOf the good reviews for the company. Waited over 4 hours outside of my time window for the service technician to arrive. Late due to another job. It happens and I understand that. What I don’t understand is that when I get the call that he’s 20 minutes away somehow it turns into my appointment being rescheduled for a completely different day! When I called the dispatcher to find out what is going on, she informed me after 10minutes on hold that she isn’t sure what happened and that the tech can still come out and add me to the end of his route which would be after 6 pm. 5 hours after the beginning of the original window. Absolutely not. Will be using another company that can better serve customers

Stokes Plumbing and Mechanical just assisted our family with installing a new water heater when the old one sprung a leak in the inner tank. The whole process was smooth and professional. Great communication, punctual, and knowledgeable in his craft... Steve was great to work with and even came back on a Saturday morning to help us avoid a weekend of cold showers. We'll definitely be using Stokes again when plumbing issues arise.

This has been the second time I used Horizon Services. Our technician, Shawn, arrived during the window, diagnosed our issues, and made the repairs all very quickly. As a novice engineer, Shawn continuously answered my badgering questions while performing diagnostics. I learned a lot about my system, and a lot about a wonderful veteran of the US Navy.

My experiences with the Lee Brothers Contracting team have been phenomenal. They responded day of to my issue and had folks in repairing by the next day. Matt, Joe, Derek, Tony, and Mr. Lee have all been very respectful and professional. They have quickly become my go to plumbers!

All good. Good price, great work, super-nice people to do business with.

Sam was simply OUTSTANDING!! Very professional and quick!! Thank you!!

Fast and efficient, Mike, who came out to my home was great, very personable, knowledgeable, and will teach you things along the way. My only complaint or more so thing that threw me off about the company was the price. I didn’t expect to spend that much to install a faucet and reconnect a sink, but it is what it is. Mike was great!!! Would recommend him!!

Very professional and knowledgeable. Repaired by fire place remote and check all the other parties. Highly recommended.

Darryl is very knowledgable, friendly and HONEST! I will definitely recommend him to friends!

Nice place , nice people - very seasoned ownership! Mature!

I couldn’t be happier with this company. Every person I interacted with from those answering the phone, to the sales person to the technicians were the most professional and pleasant people I have experienced in a very long time. The follow up was great and they did quality work. The technicians and crane operator were on time. The technicians were polite, knowledgeable, efficient and clean. They took time to answer all of my questions. I received several quotes on ac and heat replacement and they were all similar. I couldn’t be happier that I chose AJ Michaels. I have had all of my work done by BGE Home since I have owned my home and have a home warranty with them. They do good work but I was so impressed with AJ Michaels right from the very start that my instinct was to go with them. I’m glad I did! Even if you already have a company you use, at least call AJ Michaels for an estimate and see what real customer service is about. Thank You for a job well done!

Very good service

There are many reasons I have been a loyal customer for over four decades, professional, on time highest quality, responsive, and great value, just to name a few. Absolute top of the line business to have in your home to make the repairs you need done the right way the first time!