Description
Voted Best Plumber in Baltimore and with an A+ rating with the Better Business Bureau, Mike’s Plumbing and Heating Service is your best source for plumbing and gas heat repair. We serve Baltimore County, Harford County, Baltimore City, and Northern Anne Arundel Co, Maryland. Since 1984 we have provided impeccable customer service and workmanship. If you have a drain clog, leaking pipe or toilet, need a sump pump or water heater replaced or any other plumbing repair, call us now! Put your plumbing problems in the hands of a master plumber and gas fitter and call Mike Ciarapica and his team today, and relax, we’ll take care of it! Check out our online reviews, then give us a call today!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Air Ducts, Air Systems, Annual Preventive Maintenance, Any Plumbing And Heating, Back-Up Sump Pumps, Backflow Prevention, Baseboard Heaters, Basement Pipes, Bathroom Floor, Boiler Repair & Replacement, Boilers Work, Broken Pipes, Broken Tank, Circulator Pump, Common Toilet Issues, Comprehensive Services, Cooling Contractors, Cracked Pipes, Dependable Plumbing Services, Drain Cleaning Specialists, Drink Water Filtration, Exterior Drain, Fixing Leaks, Gas Connection, Gas Dryers, Gas Grill, Gas Supply, Heat Pump Systems, Heater Plumbing, Heating And Cooling, Heating Solutions, Heating Water Filtration, Heating Work, Home Boiler, Home Comfort Service, Home Heating, Home Plumbing, House Water Filtration System, Hydronic Heating Specialists, In-Floor Radiant Heating, Installation Sewers, Insulation Pipes, Kitchen Sink, Natural Gas Line, New Installations, New Outdoor Faucet, New Sink Faucets, New Toilets, Ongoing Plumbing Maintenance, Our Plumbing Service, Outdoor Gas, Plumbing Equipment, Plumbing Installation, Plumbing Needs, Plumbing Plumbing, Plumbing Problem, Plumbing System, Plumbing Work, Prevent Frozen Pipes, Pump Check, Radiant Heating Systems, Repair All Makes And Models, Repair Work, Repiping Services, Routine Maintenance, Same Day Service, Shuts Off, Specialists Plumbing, Sump Pump Installation, Sump Pump Issues, Sump Pump Replacement, Water Filtration And Softening, Water Heaters Tankless Systems, Water Plumbing, Water Pressure Adjustments, Water Removal, Whole-House Water Filtration, Heating equipment repair & installation, Boiler Systems, Radiant heating systems, Heating system installation, Heating system maintenance, Heating system repair, Boilers, Boiler installation, Boiler replacement, Whole-house water filtration,
Reviews
Mike's plumbing did a great job! We needed to replace out main drain line. The plumber was polite, explained everything and offered us several options. The work was done that day, cleaned up and done. They are now our new regular plumbing company!
Jeffrey Jackson
10 years ago
Prompt, Courteous, and Very Knowledgeable!
Its nice to call a Plumbing Comapany and be able to talk to a person IMMEDIATELY.
I simply described the problem I was having, and within two hours, Mike's plumbing arrived, diagnosed the problem, and corrected it.
I have an Electronic background, yet Will G was able to explain the plumbing problem I had in easily understood terms. In the end, he gave me three options to correct the problem and the price associated with each option. Mike's Plumbing and Heating will be handling any Plumbing and Heating problems, maintenance, and upgrades for me in the future.
Carol Connor
3 months ago
Job well done
Mike's plumbing staff was very courteous, friendly, funny and professional. Very willing to give detailed explanation of the process being performed. Will use them again and again. Had them come for one job and had them come back for a second job the next week. No question was too dumb. Mr. Michael M. was GREAT!
Brent Poulton
4 years ago
Great work, and fantastic customer service!!!
The expertise & professionalism of the service : Phenomenal !
Frank Beckman
2 years ago
I have used Mike's Plumbing on many occasions. Once again, the service for this visit was superb. I knew what was going on through the entire process. Also, the technicians are always courteous and friendly!
Christine Farrugia
9 years ago
Outstanding! We had a major emergency. I can't say enough about the kind, courteous and professional service provided by Chris W.
Sylvia Connolly
5 years ago
Mwende Muindi
7 years ago
My experience with Mike's Plumbing was amazing. The were able to come out immediately to repair pipe that burst and install a new gas water heater. Before completing the work our service specialist, Will, was great about explaining all of our options, the pros and cons of each option, as well as the pricing associated with each option.
The work was completed to our expectations and in an extremely timely fashion. Considering how stressful the situation was, working with Will and Mike's Plumbing eased a lot of our stress.
I cannot speak to their pricing compared with other companies considering that we went through our insurance. I do believe that the detail Will provided about the work that was required and completed helped expedite the claims process. Additionally, due to their professionalism and overall ease to work with, I would not hesitate to contact Mike's Plumbing for any future plumbing work we may require.
Emeli Marchione
4 years ago
Mike's Plumber Chris and his helper were very punctual and friendly. They were neat and worked in a professional manner. I would recommend
Mike's Plumbing to anyone that wants a good plumber
Vinnie M.
Fast and friendly service. Repeat customer. First place I call when I have a plumbing issue. Always very satisfied with the work they do.
Great company that's very reputable and treats their customers great. They aren't cheap but they have amazing plumbers. I have used Mike's now for over 5 years now and I have always been very satisfied. You could get the work done for cheaper but like they say you get what you pay for.
Michael Lockner
6 years ago
Very reasonable prices. Fast service and friendly staff! I will definitely use Mike's in the future and recommend to anyone with a plumbing problem or heating problem.
Katherine Klosek
6 months ago
Mike replaced our sewage ejector pump - he was timely, professional, and kind during the initial assessment, and when he came back to do the installation. We highly recommend Mike’s!
The technicians was really nice, explained all the available options. The problem was resolved in under three hours.
David Verrier
4 years ago
Chris did a great job with assessing the job, providing options and pricing, and thoroughly following through. Excellent customer service!!
As always we were very pleased with the service and attention we received from Matt today. He was able to come out within 24 hours of our call and was professional and courteous throughout his visit.
Guy Hartsough
10 months ago
I had an emergent need and was fortunate that they had a cancellation. They answered my call promptly, assessed and finished the work needed quickly and cleanly (as clean as a leaking ceiling can be). Servicing plumber was polite and knowledgable. I would call them again for this or any other plumbing work.
scott kupfer
9 months ago
Amy the dispatcher was polite & informative and she broke down the entire process of how the visit would go. Jarod the technician arrived on time took a look at the issue I was having gave me multiple options and we chose the best one for today's visit. Toilet repaired professional and courteous service. Will certainly use them again. I will also be recommending them To anyone that may have need of their services. Thank you
Sharon Winterling
6 years ago
I contacted Mike's from radio ad on 95.1 and the tech was great. Mike sent crew out next morning, He was Early for the appointment, not just on time, cleaned up, did work same day.
Had new kitchen faucet installed that took 45 minutes to do n the charge was $500.00. I strongly recommend not using this company for plumbing repairs.
Margie Carvella
5 years ago
The technician was extremely professional, explained my options thoroughly and was even able to replace my hot water heater the very same day. I couldn't be happier.
Everything was handled well, from the initial appointment setting to the completion of the work.
Andrew Kastner
8 years ago
I had Mike and Jason out to my house today to help with a leaky kitchen sink and several other issues. They were unbelievably professional, extremely helpful and knowledgable. Not only did they quickly fix the problems in my kitchen, they also advised me on several other plumbing issues I had throughout the house. All work was done quickly and with a high level of quality. I will be recommending them to my friends and anyone in need of help with their plumbing. Thank you to Mike and Jason for your outstanding work!
Lorraine McCullough
2 years ago
I had Mike replace the plastic valves on my home water system. They noticed my pressure was low and suggested a fix. There was an issue that caused a leak but they returned the day after my call and fixed it at no additional charge. Problems happen but Mike 's stands behind their work with honor and integrity. Nothing is more important. Thanks Mike!
My work was scheduled quickly and conveniently. The plumber showed up on time and gave me a price up front. The work appears to be good. There was an accident that did some damage but the plumber cheerfully went to great lengths to mitigate the damage and Mike's was fully insured so the repairs were covered. I am sure that all companies have accidents sometimes but they probably don't all make it right afterwards. Mike's did that and I am a satisfied customer even after a problem.
I got what I consider to be an excellent value using this company. I will use their services again when the need arises.
Kristan Humphreys
2 years ago
Mike’s Plumbing is an exceptional plumbing & heating service company!! Their customer service is second to no one..they first replaced my hot water heater approximately about a year ago & then just recently when I had an issue with my tub faucet & water softener. They have a service contract that is phenomenal! $89.00 annually & you receive a 10% discount on any services, they perform an annual checkup & give you priority in scheduling (meaning they put you at the top of the list)with any future service that you might need..hands down best plumbing company in Harford County in my humble opinion!!
Sarah Staines
5 years ago
We had a great experience with Mike’s Plumbing. I felt Our technician was honest and professional. They were able to get a technician to my house the same day and returned the next day to replace my hot water heater.
Very knowledgeable and courteous. Did a wonderful job cleaning up. Highly recommended.
George Morris
10 months ago
We were given detailed repair options with pricing for each. Everything was clearly explained and charged accordingly. All work was excellent. Clean up complete. I have decades of experience in the construction services business and can say Mike’s Plumbing & Heating is head and shoulders above the rest.
Excellent service, great quality and nice people!
I couldn’t ask for better responsiveness and service. Mike’s Plumbing is outstanding; I highly recommend them.
I talked with Mike directly. I found him to a very professional and straight up guy. He actually talked me out of having what he deemed aunnecessary plumbing job. I would recommend him and his team to anyone.
Happened upon a water leak in the middle of the night. I am indebted to Mike’s plumbing for fitting me in an already tight schedule on a recent Friday afternoon! Charlie- friendly and professional- thoroughly investigated the situation and isolated the problem- and was able to prevent further damage to the floors and walls. The service charge was fair and reasonable. I would definitely recommend Mike’s plumbing for all your future needs. Thank you Mike’s plumbing for coming to my rescue!
richard kearney
5 years ago
Excellent communication and customer service, David, the technician (plumber) was on time, polite and very knowledgeable. I will call Mike's Plumbing for any future plumbing needs and recommend them highly.
JANET CLINGAN
5 years ago
The plumber showed up at the designated time.He took time to assess the problem and presented me with several proposals.When job completed,I knew exactly what was done,and even gave me pointers for the future.
Christopher Waraksa
a year ago
Everything was perfect from beginning to finish. I even got same day, within an hour arrival. Can definitely recommend.
debora walters
2 years ago
I would highly recommend Mike's Plumbing & Heating Services.
They helped me out 14/15 years ago for my tub leaking on dryer in basement. That Leak has never reappeared.
I being in a rush recently backed into my sump pump pipe on outside of house and they came out 1 day early and had that issue straighten out.
Best company to deal with from !st phone call to having my issue resolved.
And the Tech (Mike) even put up with Striker (my out of control 15 month old Lab), Thanks so much Mike.... 🥰🤣😊
You have a FOREVER CUSTOMER !!!!!
Mike and Jake did a great job! They were on time, efficient, professional, knowledgeable, and friendly. Job was done right and at a fair price. I will definitely use them again!
anthony averella
4 years ago
We were extremely satisfied with the service provided by Mike's Plumbing and Heating Service. The service specialist, Will G., was very professional and answered any questions we had concerning the service. He even offered some very good advice that might come in handy later.
Richard Dillon
7 years ago
Had a clog in our shower on first floor. Worker came examined pipes and cleared clog. Mentioned the pipes in kitchen were slightly pitched and redoing is something we might want to consider. He didn't think that was the cause but said it's possible. Gave us quote and after speaking to him I felt confident it wasn't necessary and causing the issue. He was very knowledgable and patient explaining everything and gave some tips. Overall I was very impressed. He even cleaned the shower after!
About 3 months later, we had food coming up the shower. Found it odd since we decided to not use the disposable up until that point. We were cautious about putting food down that is only recommended, doing so very slowly, and ran water 2 minutes after to keep it flushing down. Figured it was a fluke incident. This kept happening here and there. We decided to stop using the disposal since it must be causing a problem. Now the shower is backed up again out of no where.
So I decided to give them a call and hope they stand behind their work. It seemed apparent the initially clog might have not been 100% cleared. It just seemed to back up so soon after. I talked to Mike and he informed me they only have a 30 day guarantee. He said they can't control what goes down there after that point which it understandable. I tried my best to explain the issue which is what you have read up to this point. He denied that the clog had not been properly cleared because they ran water. Yes, water will successfully go down a drain if partially cleared. If it was, there wouldn't be things coming up so soon. He said in his notes it was recommended to redo the pipes and we denied so it's not his problem. I told him what the tech said and if it was really the issue we would have had it done. The goal was to completely address the problem and fix it once and for all. I trust what the tech explained to me and I believe we made a well informed decision- to this day. He was excellent. I suppose Mike didn't want to be accountable for the possibility the snaking didn't completely get the clog. Mistakes happen. All he was willing to do was a snaking for $150, no warranty. We declined after I spoke to my husband and I told him how the conversation went. He was border line rude and condescending at times. Once I misspoke and said, It started clogging again 30 days after instead of 3 months later. He said, Ohhh!! So now it's 30 days huh? Make up your mind. First it's 3 months and now it's 30!!. I told him I misspoke and there was no need to be rude. It was very upsetting to be accused of being dishonest for misspeaking. I wrapped up the conversation since I was getting beyond frustrated and being rude back. We just wanted this issue properly addressed and fixed the first time around. So maybe there was a mistake made on their behalf. I don't understand why Mike couldn't own up to this possibility. So in the end, I wouldn't recommend. If the service works out, you'll be fine. If not, you might be in a similar situation. We had another company come out and the clog is cleared. He confirmed that the kitchen pipes were not causing the problem. He solved the cause immediately. The pricing was much better. If I went with this company the first time, I could have saved so much. He also figured out why the kitchen sink was leaking. All's well that end well. I at least owe a thanks for Mike for speaking quite a while to me. Hopefully this review will help potential clients receive better service in the future. Maybe this company can learn that mistakes can happen and give clients the benefit of the doubt. We unfortunately were not so lucky.
Patricia German
5 years ago
Our experience is that Mike' is expensive. However, the service is excellent and Mike stands behind his work. They are our plumber of choice.
mary mcdougall
2 years ago
I have been utilizing Mikes Plumbing and Heating since the fall of 2010. They made my transition into my new old home much smoother and livable. Mike and his employees are always professional, knowledgeable and dependable. I have also referred their services to friends. They are my Go To for plumbing and heating.
Mike was extremely pleasant and professional. He really helped us to find the correct solutions to the 3 problems I called about.
Laura Thacker
6 years ago
Michael was friendly & efficient. He brought resolution to a long-term, highly impacting plumbing problem, even going above the call of duty by fixing a small electrical issue we happened to mention. Clean-up afterwards was stellar. He's an asset to this company.
From the first phone call to completion of service, professionalism was exhibited. The owner was so caring and showed real concern with the problem I was having. This same concern and professionalism was displayed by the technicians that showed up to do the work. I highly recommend Mikes Plumbing and Heating.
John Monaghan
3 years ago
Please dont waste your time and money with this company as you will be severely disappointed.
Harry Poynter
3 months ago
Great work I think I did good clean up afterwards
Chris was very knowledgeable.
Service was professional.
Gregory Browning
3 years ago
Great Service
Friendly
Came back for follow call few days later & made adjustments for custom fit.
David Brenman
5 years ago
Great little company. I have a very old house, and they work around my needs. I have used them twice and will call again. Recommend
When I called Mike's Plumbing for a plumbing estimate, I wasn't sure if I was looking at simple repairs - or major replacement. The technician (Will) arrived promptly at the appointment time, and after we discussed our plumbing problems, he provided a variety of repair/replace options - at competitive prices - from which we could choose. He took time to explain exactly what would be involved with each choice, and did not pressure us to select any particular option. His knowledge and professionalism sold us immediately on Mike's Plumbing. We chose the repair option, and surprisingly, he began work immediately! Will discovered that he had to order some replacement parts to finish the job, and discussed those options with us before proceeding. Three days later, he was back with parts in hand - and within a hour, the job was finished! How refreshing to work with a company that is focused on quality workmanship and customer service, and not just there to sell its customers the most expensive replace options. What a great company!
They had a plumber out the same day who clearly explained the options for repair and did a great job without leaving a mess behind. Definitely recommend!
Had a terrific experience with Mike’s Pluming. Called on Monday, was serviced on Monday. Will, the technician, was friendly, informative, and went far beyond his job requirements to assist me with the problem of clogged kitchen sink. He was conscientious and organized. All items under the sink were replaced back, and he cleaned the sink.
Will answered all my questions with a sincere interest and undivided attention Definitely an A + job. I would recommend their services with no hesitation.
Christine Miller
3 months ago
After another company botched my new gas stove installation in my old house with dated pipe fittings (yes, there was a gas leak after they left, fortunately I knew where the cutoff valve was), I decided Mike's was the way to go. Even though they are a bit pricier, I knew from the last time I'd hired them to do a somewhat tricky plumbing job that they would do it right. And from the moment I had them on the phone, my anxiety began to melt away. The gas-fitter technician showed up on time, with enthusiasm and a can do attitude, and carefully explained why the gas leak occurred and what was necessary to get me back to cooking in my kitchen. When he finished in short order (the old connections had to be replaced, bringing the piping up to code), he confirmed there was no gas leak by carefully testing and my stove became a comfortable part of my kitchen once again. Many thanks Mike's!!!
Christina Hauer
6 years ago
Service within 1.5 hrs. Friendly, professional. Home emergencies are never enjoyable, but Will made the experience as easy as possible!
Danny Sullivan
8 months ago
Called Mike’s plumbing for a water heater repair. Very responsive and professional. Charlie was able to explain everything before he did any work and cleaned up the area.
Derrick Pendleton
7 years ago
Absolute stellar service from David M. and the company (the receptionist made the process so easy as well; she was exceptional). David was able to come in and within the first 20 minutes he was able to offer many options regarding my entire plumbing system from my kitchen sink, my toilet, shut off valves, testing and future efforts. Great attitude and professionalism which is something I rarely experience while requesting service. What more can I say- they will be our go-to plumbing company from now on.
Will was very helpful in sharing his expertise about draining and replenishing water in radiators.
Will explained that although draining the radiators is a fairly sraightforward procedure, replenishing the water is complex (especially for the older boiler system we have). It costs $446 to drain the radiators & convection units on 3 levels. Will provided 3 cost options (corresponding to the level of work required) to get water back in the radiators and have the heating system up and operational again.
Overall, my experience with Mike's Plumbing & Heating was favorable and Will was friendly and informative.
Anthony Hynes
3 years ago
Thank you for responding so promptly today to resolve my issue! The professionalism & knowledge of the situation was very comforting in the middle of what could have been a disaster!
Professional, personable, explained what they were doing. I feel confident in the work they did!
Excellent professional work.
All options were clearly explained to me beforehand.
Very polite, all dirt removed when job was done.
Very satisfied.
Strongly recommend.
Wendy Sennett
10 months ago
Service was excellent! Mike called me after he assessed the problem, and explained his plan for action and spoke with me to get a clearer picture of what was going on. After the service was completed he explained what he did to fix it and how to avoid any future problems. Yes, I would refer Mike's Plumbing.
Richard Smith
4 years ago
Bonita Rodriguez
4 years ago
The technician David was very knowledgeable
There were no surprises and I had plenty of options to choose from
Would definitely use them again
Thomas Dromgool
a year ago
We love Mike's Plumbing. We love Mike and Will. You should be so proud of them. Not only do they do excellent work but they explain everything they are doing in details understanding to us. We feel like they are like friends. Also from the first contact to the last everyone is professional, and friendly. I always know that I will get fast and excellent service when I have any plumbing problems.
This is the second time I've been fortunate enough to have their service. They are on time and very thorough in the work done. The person Mike who has been very helpful and also tKes the time to explain the problem and how he is going to fix it. I feel very blessed to be able to have such a loyal,honest representative come and do the job. Thank you for all you do well!!
Gloria Buckler
6 months ago
I would recommend Mike's Plumbing and Heating Services because they promptly responded to my backed up drain issue. The technician was very nice, he evaluated the problem I was having and gave me several repair options, explaining each option. They made the necessary repairs and within a couple hours my drains were opened and my problem was resolved. Their cleanup was excellent, you would never know I had any kind of problem. If you have any Plumbing issue I would definitely recommend Mike's Plumbing and Heating Services.
Tanner had done excellent job in fixing my kitchen blockage. The service was quick. I will recommend it to everyone.
Great work, fair prices and excellent customer service. Will definitely use Mikes if needed in the future. Thanks Will!!
Jane Silvestri
a week ago
We have been using Mike’s Plumbing for several years and have found them to perform quality work at reasonable prices. Yesterday’s service call was to resolve a backed up kitchen sink. The work was completed timely with thorough cleanup.
Mike’s Plumbing & Heating They do Great work ,fast and professional from start to finish and very polite. PROS at what they do !!! Worth every penny !!! Again Thank You for a job well done !!!
Annette Prince
a year ago
I had a water heater leak and I called Mike's Plumbing. The technician Jarod came within the time frame which was scheduled. He explained everything clearly before he got started and the clean up was to my satisfaction. I would recommend Mike’s Plumbing to friends and family.
Kathleen Snyder
5 years ago
Kathy Balchunas
4 years ago
Getting to know the plumbers by name/family/likes and dislikes. Not sure if this is good or bad. Will only call Mike's. Everyone is friendly, and helpful. Prices are compatible. Give them a try.
The technician, Mike, was very courteous, knowledgeable, timely, and helpful. He inspected the problem areas and provided his recommendations. He gave me a few different options and talked through the pros and cons of each choice. I felt like he’s honest and telling me what he would do if he were in my shoes. I really appreciated the quality of work and how he respected my home. If you have an opportunity to request him by name… please do so!
Bryan Gonzalez
2 years ago
Mike was excellent! Fair pricing, excellent work, friendly and easy to work with. I will be going back to Mike's anytime I need any future plumbing work done.
Mike’s Plumbing has been to our home a number of times and we have been very thankful for their professional, knowledgeable, and friendly service each time.
DONNIE Mitchell
2 years ago
Mike was our service repair man,he was very pleasant and did an excellent job replacing a leaky faucet and installing a new shower head .We would highly recommend this company based on this experience. This will be our go to Plummer if we need other repairs.
Lauren Donoghue
8 years ago
Overpriced, and they don't explain what the charges really are before they do the work. Also the work they did didn't even fix our problem at all. Now were stuck paying off a bill to them on work we didn't really need.
There was a serious leak in the cabinet under the sink in our master bathroom. Thankfully, Rich W from Mike's Plumbing & Heating was able to fix it without any trouble. Rich was very polite, and he worked quickly and effectively, leaving the cabinet and the rest of the bathroom just as clean as he found them. I wouldn't hesitate to recommend Rich to anyone who has a plumbing issue in the Baltimore City area.
Parrish Ralston
7 years ago
My entire experience with the company was great. Everyone was very friendly and polite. Chris W came to replace my laundry tray, showed me all my options and did a professional job. I plan on using this company for future needs.
Valina Dawson
4 years ago
The best Guide
4 years ago
Found these horrible people on line.wanted to charge me $2,800 to replace my hot water heater.home depot came out and fixed it the same day for $900.this is an experience i will never forget.all my friends family are completely shocked about this.i am writng the review because i am still in disbelief.i also called another company gave me an estimate of $1500 still way less.
Mike's Plumbing & Heating Services will take your money and rip you off. They're completely unprofessional. They came to my house and fixed one problem while causing another, charging me for both. Use them if you want to flush money down the toilet. Wes was rude and hung up on me instead of attempting to assist me. DO NOT APPLY THEM!
Kristine Helminiak
8 years ago
Chris W. was very professional and so pleasant...He explained what we needed to have done and gave us several options..He even came with a door mat so dirt was not dragged into the house and mat for the floor inside....He did an excellent job and we highly recommend him and the Company to anyone needing needing plumbing or heating done...VERY SATISFIED!!!
Lindsay Critcher
a year ago
Same day service - Jarod was extremely knowledgeable!
Replaced 3 valves and charged a whopping 650.00 . They knew I had to get it done, so they overcharged me. *Update*...the owner called me and offered me 50.00 and wanted me to change my review, so let me explain my review... 3 valves and one small piece of copper pipe cost 30 at most..if I paid 150.00 an hour for labor that would be 300.00..add another 30 to double the cost of supplies and you get 360.00 for a nice profit. Even run it to 450.00 for a really good profit. But 650.00 is pretty extreme. The only reason I had it done was because it was leaking in my basement and I just put 20grand into the basement redoing it. So no , I will not be using you're company in the future and you can keep your 50.00, apparently you need it more than me...the best part is if you charged me fairly I would have used your company more since I am looking for a plumber since mine moved away...so in the long run your losing out more than I am...
Chris arrived promptly. He was courteous throughout the visit. Everything was carefully explained and all of my questions answered. He did a nice, neat job. I was pleased with his service.
Freida Winfield
8 months ago
James Lockett
4 years ago
Great customer service. I appreciate the job performed and the professional providing the work.
Julius Goros
2 months ago
Mike was awesome came out same day and fixed our sump pump that was very old started to have issues. Replaced with new sump pump and did a excellent job, very clean work. I highly recommend him for any services you may need. 👍
Glenn Holzinger
10 months ago
The entire staff that I had contact with was personable, transparent and eager to help. The service was straight forward, the plumber explained details well, and was happy to answer questions. During the process, my house was well protected, and cleanup was impeccable. This a quality family business.
Adam Van Bavel
6 years ago
After seeing great reviews both online and off, I decided to call on Mike's for a plumbing emergency. I'm pleased to say I've used them 4 times since! Both Charlie and Will are professional, knowledgeable, and friendly. I live in an older house with a laundry list of needed updates. Finding a local company who lives up to their reputation puts me at ease for my plumbing needs. Thank you!
hmmmmmifyable
2 years ago
As usual, the service was clean and efficient. Mike is very knowledgeable and friendly. I would definitely recommend to a friend or family member.
Meghann Kennedy
5 years ago
I have been using Mike's plumbing for years and am always satisfied with their work. The plumbers that have come to my house are always very courteous, patient and knowledgeable. I would recommend them.
Leigh Weathers
a year ago
Called with a plumbing emergency and the woman who took my call was very helpful and friendly and gave me a rundown of what to expect. The tech Chris came within the time frame after a 30 mins heads up as promised. He listened to me and inspected and came back with the problem and was up front with pricing, all my options and the total cost. He was friendly, knowledgeable and respectful of my home. Chris left my bathroom cleaner than he found it. Definitely recommend and will call again next time we need a plumber!
Zachary Knight
2 months ago
Connie Butler
9 months ago
I called Mike’s Plumbing at 8:00am and was surprised by the quick response. Mike arrived by 10:30am. Mike was pleasant, professional and thorough. He provided pricing for several options and completed the work in the timeframe specified. I am very happy with the work provided and the cost of the repair. I will recommend Mike’s to my friends and neighbors.
Jordan Mullaney
5 days ago
I sent a request for an appointment on a Sunday. Monday, someone was out here and the problem was fixed that day. The work that was completed was done extremely well. I highly recommend this company for your plumbing needs.
Andy Livingston
6 years ago
Prompt, professional, priced perfectly - this is the team you want to call for steam radiator systems in Baltimore! David M. was on time, did a very thorough job explaining what was going on, what my options were, and what each would do. He also provided recommendations for future work that could/should be done, even explained how I could do some myself.
Dana Trageser
4 years ago
We had a very positive experience dealing with Mike's. Everyone we were in contact with was professional, honest and knowledgeable.
Gabrielle Miller
2 years ago
The service was impeccable. Will and his associate were wonderful. He was very informative, made sure we understood all the details of the work and why it needed to be done. He also was very professional and cleaned up afterwards. Everything looked very good! I would definitely recommend Mike’s Plumbing to anyone.
Taneisha Cunningham
7 years ago
Great customer service. Technician was professional, very patient and understanding with my concerns.
Jennifer Gill
8 years ago
Everyone I dealt with from Mike's was incredibly helpful, knowledgeable, and professional. They were able to take care of all the problems I had and after dealing with their group, I'll never use a different plumbing service.
I will be calling mikes plumbing anytime I need a plumber. They were professional, courteous with our house and right on time. We live in a very old house and our plumber, mike Murray spent all day at our house fixing leak after leak. He double checked everything he worked on to make sure it was in working order. I will be referring Mike to anyone who may need a plumber. Thankyou mike for all your help!
This place is spectacular and I would recommend them to anyone. This is the first time I have ever used a plumber and my expectations were exceeded. I called them because I purchased a gas stove and I needed a gas line ran upstairs. Mike came out and explained the work he was going to do and how much it would cost. After he was done he cleaned up and there wasn’t a trace that any work had been done. When the stove was delivered I had to coordinate with them and an electrician to have everything hooked up. They were very flexible, agreeable and courteous (I think I called 3-4 times that day) and they were able to send someone out that day and my stove is up and running. I would HIGHLY recommend.
UPDATE 2ND EXPERIENCE: I had a clog that would not drain and the backup smelled terrible. Will was awesome. He explained my options and when I asked his opinion I felt like he was honest and wasn't trying to upsell me. Everything was put back and was clean when they left. He even fixed a drain when he was putting in the new plumbing and he also moved my dishwasher hose so my garbage disposal didn't smell like a dead skunk every time I ran it, and he tightened the disposal because it was loose. This is the first time I have had to use them for a problem (last time was to have a gas line put in) and they are always fantastic. Whenever I have contact with any of the employees they are always happy, are always helpful and seem like they like their jobs (which I think is incredible) and that speaks to the company and its culture. I would recommend them to anyone, and if I ever need their services again (I hope not, at least not for a very long time) I would not hesitate to call.
Went above and beyond and ‘Mike’, the owner of the business, came out to solve the problem. Thank you and I’ll be referring friends and family.
Denise Miller
5 years ago
they came on time, they fixed the leaking pipe, and left the area clean. will use them again.
Patrick Campbell
6 months ago
They stated that they would repair the leak. They did unnecessary work that did not resolve the problem. They left and never returned my call as promised. I called but never received a call back. It cost me a few hundred dollars. I called another company, and they repaired it right away. This company should not be used. You have been forewarned....
Jennifer Trainor
5 years ago
No one wants to walk into their basement and find it underwater . I called Mike's plumbing and even though I knew they were busy they had someone out the same day and had the sump pump replaced in no time . David was very kind, efficient and did a fantastic job . We will be calling Mike's plumbing for all our plumbing needs
We had to have the water hookup behind our fridge replaced, and were unsure if we were allowed to per our condo agreement.
After sending the the plumbers, Charlie and Jake, away, we called our condo association and were told we could have the work done.
We called Mike's immediately to schedule a new appointment for later. The dispatcher turned Charlie right around, and he and Jake got right to work. Less than an hour later, our fridge had running water, and Charlie and Jake were on their way.
I whole-heartedly recommend Mike's Plumbing and Heating.
Joshua Barczak
a year ago
Tech was very professional and helpful. Replumbed a sediment filter, rebuilt a problematic shower, changed two shower heads, and tweaked pressure tank to improve upstairs water pressure. Everything was done in less than a day.
My plumber Mike was the best! He was very knowledgeable and provided excellent customer service.
Mike's Plumbing and Heating responded to my call on a Friday afternoon and had someone at my house within the hour. Charlie capped off a leaking valve. He was pleasant and professional. Great service.
Matt, Mike and the rest of the crew at Mike's Plumbing and Heating have been incredible to my wife and I. We're new home owners and shortly after moving in ran into a TON of issues. Water leaking into the basement from random sources, a sump pump filled with clay, and sinks and toilets that spit out gravel every time we'd take a shower. It was a mess. After talking to a handful of other Plumbers and Waterproofers who could not offer any real solutions to the bulk of our issues we lucked out and found Mike's. They were able to pinpoint the source of each problem and went right to work getting our house back together. I cannot speak highly enough about their professionalism, each and every person I encountered was extremely friendly, knowledgeable and most of all compassionate; they worked in awful heat, trudged through the rain, dealt with several additional issues that popped up along the way and always made us feel like no matter what happened, they were going to get the job done and as quickly as possible.
I will use Mike's Plumbing and Heating for as long as I live in an area they serve and will continue to recommend them to friends and family as much as I can.
We moved into our new house last week, and quickly discovered an issue with our showers and hot water tank. I called in and asked for some help, and had a great experience with Mike's Plumbing & Heating Services.
Cathy and Amy were both very responsive with my phone calls and were able to schedule a plumber based on my availability. They answered quickly and were able to get somebody out to me the next day.
The technician, Mike, was very courteous, knowledgeable, timely, and helpful. He carefully inspected the showers and hot water tank, and provided his recommendations. He gave me a few different options and talked through the pros and cons of each choice. I did not feel like it was a sales pitch. I felt like he was telling me what he would do if he were in my shoes.
The experience was great, and the repair was made in less than 48 hours from phone call to fix. Mike's Plumbing & Heating Services has earned all of my plumbing and heating work moving forward. Kudos to a job well done!
Beautiful job. Perfection!! Exceeded my expectations. Thank you very much.
Santiago Augeraud
4 years ago
very professional and knowledgeable
We've used Mike's Plumbing & Heating many times over the past fifteen years and have never been disappointed with the service we've received. This time was no exception. Our technician, Mike M., arrived on time and was courteous and professional throughout the service call. We had a list of issues that needed attention--he listened and examined each one before providing us with a price quote to either accept or reject. When all was said and done, Mike had worked over six hours and replaced corroded pipes, a cracked sink top, leaky faucet, in addition to resolving a few minor issues. Based on previous experience, we're confident that everything was done properly. We would definitely recommend this company and this technician in particular. Thanks again!
Suzanne LaMarche
2 years ago
Very pleased with Mike’s Plumbing and heating. They are extremely professional and do a great job! I recommend them for all your plumbing needs.
Charlie was friendly and professional with fixing our gas leak. He was able to fix the issue in a short amount of time while maintaining a clean work site. I would highly recommend Mike's Plumbing and Heating Service for services that are beyond your typical DIY skill set or for projects in which you want done the right way the first time.
Michelle Gaffney
9 years ago
Chris and Chris were both very professional and personable. They seemed to enjoy doing this very yucky, stinky work. The explained everything very clearly and the work they did was exactly as described. They even cleaned up when they were finished. Thanks, guys!
I had a very noisy sump pump that kept me up at night. I called Mike's at noon on a Saturday and was very surprised to have a man come to my home and gone before 4. I opted to purchase a new pump since mine was pretty old. Chris did a great job and explained all of my options, and the work needed to do the job. When he finished he left my basement cleaner than it was when he got there. I am glad I found Mike's Plumbing. I definitely recommend them.
philip occhiolini
6 years ago
this was a great help to our family!
Patrick Gauthier
2 years ago
Service: Water Pressure issue.
I called Mikes Plumbing & Heating and the same day, they had a technician come out same day. Charlie was responsive, and called me to update me on what was needed and broke down everything i needed to know regarding the service that needed to be done. They were quick, attentive, helpful, and their customer service was great. I would recommend them to anyone!
Amanda Spice (ManChan)
a year ago
Will was great he took the time to explain the problem in a lot of detail but not too much jargon so I could understand, his fix made sense and it has not only resolved the complaint but has helped out water pressure and heat everywhere in the home-- we are thrilled! Will and Jake were friendly, timely, knowledgeable, and accommodating. They were prompt and fixed the issue right away, it couldn't have gone better l would absolutely recommend! ☺️
Suzanne Kunhardt
a month ago
Very professional, on time and reasonable. Arrived immediately for a call for a leaking pipe, have used Mike’s for years, very satisfied with their work.
This was honestly the best service that anyone could ask for. David M. was extremely nice and very knowledgeable. We will definitely be using this service again.
Karen DiPasquale
2 years ago
Mike's Plumbing & Heating is a very reliable company. Chris was very informative, professional and thorough from the initial estimate to the last details of the installation of the water heater. All the service guys were friendly, professional and helpful. They were clean, organized and efficient. I absolutely recommend Mike's Plumbing to everyone I know who needs plumbing or heating work!
I visited Mike’s to buy some bins he was selling and was blown away by how organized and professional his operation is. Everyone was so kind and helpful.
Excellent, reliable service. We have used Mike Plumbing on several occasions over 10-15 years for repairs. You can always count on quick service, a knowledgeable staff that respects you and your home, and peace of mind that the repair finished right the first time. I highly recommend Mike's Plumbing!
Elizabeth Wilkins
4 years ago
Mike's plumbing has done work for us on several occaisions. We've had subperb results each time. The technicians are extremely knowledgeable and recommended serveral options for the work that needed to be done. We will definitely call on them again if the need arises.
Paul Weykamp
7 months ago
Had a very good experience with this outfit -had a leak behind a wall in the laundry room of a condo. The plumber came on a Saturday to repair a pipe and replace a valve in a very awkward space in the wall. The plumber (named Charlie) who came had an air of professionalism and dedication to the job that seemed like he came out of the 1950's. He was cheerfully respectful; very communicative on the nature of the work to be done; neatly dressed; efficient in his work, and professionally competent. Even before he started doing the work, I had the sense that I had stumbled on a really professional plumber and that the repair would be done right. And it was. He did a great job, cleaned up the work area and went off to his next job. Very positive experience across the board. The pricing was average but the service and competency were excellent. W
Althea Dietzel
5 years ago
Their service is always excellent.
I was provided with excellent service. I have used Mike’s plumbing in the past and have always been extremely satisfied. Chris has always done the work, And he has always done great work.
Susanne Grube
3 years ago
The work is done promptly and correctly. Mike (technician) was very thorough and identified and fixed some problems with pipes that he saw. Also replaced our sump pump due to age before it would have caused us problems. They cleaned up after doing the work. I would recommend Mike's Plumbing.
Dennis McCarthy
6 years ago
I'm normally a very handy guy, but sometimes even the handiest guy needs help from a specialist. Amy at scheduling was very friendly and made sure she called back when an earlier spot opened up.
Dave was amazing. He listened to my troubleshooting and repair efforts, then looked around the system, analyzed the issue, and provided several options. He explained why each option was worth trying and why it may not work. He didn't try to use FUD on me. He listened to me and then did good solid work. I wouldn't hesitate to call on him again.
The price was perfectly in line with the price averages I found online.
Charlie was fantastic - he outlined several scenarios and price options before performing the work, cleaned up after the work was complete, and was polite and friendly to chat with as well. I've used Mikes plumbing several times now and will continue to for my plumbing needs. I'd absolutely recommend to friends and family
David Caccavo
6 years ago
Mike from Mike's Plumbing is a true life saver. I was recently in a jam during the process of selling me home with a bathroom addition installed by a Maryland plumber not licensed in Baltimore County a few years back. Mike and his staff was fast and extremely friendly truly taking the stress out of my predicament helping me get the bathroom fixed up to code, and inspected by the county, so I can continue with the home selling process. Mike really gave me the sense that he has pride in helping you and makes the process a pleasure. If you need a plumber in Baltimore or Baltimore County there is no one else you need to call. It's a shame Mike's plumbing does not work in Georgia... I just might have to fly him down here if I need plumbing work done in the future!
Linda Kilduff
2 years ago
Diana Whitney
3 years ago
I have a very old house and old pipes. They replaced the shower, toilet, sink faucet, water heater etc. Will and Paul was here for 3 days. Their work was of the highest quality. I will recommend Mike's Plumbing everyday for anyone who has a plumbing problem
robert linsey
7 months ago
Miles Plumbing provides exceptional
Service! Charlie, whom we have had service our needs in the past, provides great detail and understanding of what is needed. We appreciate Plumbing Company such as Mike’s - having Pride and working to meet the needs of their Clients.
Great company guys did great work fast and cleaned up as they went would recommend
Professional, friendly, explained everything thoroughly and left both areas spotless. If needed will use again.
I had a serious problem with water backing up in a drain in my front yard. I called Mike's Plumbing and they sent Charlie and Jake out to my house within an hour. They were outstanding! Charlie made sure I understood everything they were doing in order to resolve the issue. They found the clog in the drain line, cleared it and made sure the drain was working properly. Charlie and Jake were very professional, cleaned everything up good as new and were finished promptly. Price for the job was reasonable. Whenever I have anymore plumbing issues, I'm calling Mike's Plumbing!
Rebecca Stafford
2 years ago
Gertrude Cannady
2 months ago
I have called on Mike's Plumbing throughout the years with various plumbing projects (i.e., sump pump repair, sump pump backup, new utility tube installation, replacing shower head.) Each time the technician was friendly, professional, and very knowledgeable. Will always call on Mike's Plumbing in the future for any needs.
Aaron Farley
7 months ago
During this recent power outage and cold snap we experienced a bursted pipe in our upstairs bathroom. The pipe was a heating pipe within our baseboard heating system. I called multiple HVAC and plumbing services. Some said they couldn’t repair it, another company came out and when they arrived said they couldn’t repair it and another stood me up two days straight. I finally called Mike’s Plumbing and Heating after a search on google. I explained the situation and was told the owner, Mike, would give me a call. Fifteen minutes later, to my surprise, Mike called. Mike was genuine and professional and showed a general concern for my house and my family. He said he was going to try to send a technician out same day if he could. He called back in about one hour, and said they could send a technician same day. Chris was absolutely amazing. From the moment he walked in the door he was respectful and kind. He treated my house like his own. He was knowledgeable and provided the highest level of quality and customer service. He took care of the issue and went above and beyond explaining the boiler unit and labeling multiple water lines in the basement to make things easy and clear in the future. It was apparent that it was important to him to do a good job and fix the issue for our family. The heat now works better than it ever has in our home. I highly recommend Mike's Plumbing and Heating to anyone. We will not be contacting any other plumbing/heating service in the future other than Mike's. Next time we have an issue, I can guarantee there will be a Mike’s Plumbing and Heating service truck in front of our house. Thank you, Mike and Chris.
Plumber came out and diagnosed issue. Turned out being a lot less expensive then originally thought. He was honest and fixed the problem saving me hundreds of dollars. Would definitely recommend their services.
Melissa Archie-Burton
5 years ago
Mike’s Plumbing technician was skilled and honest. Another plumbing service told us a job would cost $1,200 to complete. Mike’s Plumbing made the repair for 1/3 of the cost. The technician was friendly and his customer service was very good. I’ve used Mike’s in the past, and I wouldn’t hesitate to hire him again.
Ashley Dietrich
4 years ago
Petula Caesar
5 years ago
My experience was top-notch in every way. Would definitely recommend to others.
Gene Mcalicher
6 years ago
Mike was on time and ready to work. He was knowledgeable, courteous, and friendly. He took the time to go over all of the options for the work to be done. The work was done in a proper and timely manner.
In our case, we had a water pipe that was beginning to leak at a 30+ y/o joint. The technicians evaluated the problem and then explained a fix that would not only resolve the problem, but help prevent future issues. They then went over the cost of repairs. The price was reasonable and the repair was top notch. The techs were personable and experts at their trade. Yes, I would recommend them and if future repairs are needed, call Mike's first.
Joshua Reynolds
a year ago
Plumbers arrived when they said they would. They were very clear about the problem, what needed to be done, and what the cost of different options would be. Once I had decided on the course of action they did the word quickly and well. I'd recommend them for sure.
Kenya Trusty Johnson
4 years ago
I needed a new stove connected to my gas line. Mikes came wirhin a couple days. Was more costly than expected but Will did a nice job and explained why things were necessary I didn't think were important. Would use again!
Elizabeth Sherman
7 years ago
My experience with Mike's Plumbing and Heating Service was top notch. I originally saw an ad on TV and called to make the appointment. The person on the phone was very courteous and took all of my information including a list of what I wanted to have done. On the day of thea appointment, approximately 2 weeks later, Will called a 1/2 hour before arriving as promised and once he arrived asked me to confirm what I wanted done. He then offered some options, wrote up an estimate and went over each estimate. Once I decided, he began the work. He was personable, kept his work area clean and finished earlier than anticipated. I have some work that will need to be done early next year and am already planning to call Mike's again.
Dave was great - showed up on time, presented me with multiple options, I was able to complete the job for the least expensive option. Even came in below the budget that I had set for the repair. I now have on Mike's magnet on my fridge and would gladly recommend them to any friends and family
Dorothy Ashton
5 years ago
great job, thorough
Scheduling was easy and very flexible. Mike M came up with a sensible solution to a nagging problem (freezing outdoor pipe). Very professional and personable. Left work area clean. No high pressure sale of annual service agreement, which I did end up purchasing. Will call them for my next plumbing project.
I had an AMAZING experience.. I missed the guys name sadly but he had truck 15. They showed up on time with notification beforehand. They were so precise with their gas line btu calculations and sharing with me their thoughts along the way so I was in the loop as to why they were leaning toward certain options over others. They said to do it properly they should install new and have a inspector go over it to insure it’s safe. Not only did they say my line was too small but they used a simple chart to show the BTU limitations of my current gas line that was DIYd from the last home owner.
Most people who use plumbing services probably aren’t in the best mood because of the financial expense. Here’s my bottom line.. I will spend more money every time without blinking an eye for people who are customer oriented and get the job done. I keep coming back and spreading the word of company’s that make it hard for others to compete because there THAT AMAZING. MIKES IS THAT COMPANY!!
PS the front door mat that protected my new one and the super clean professional uniforms were great touches.
Nicholas Gaiano
5 years ago
I have had nothing but positive experiences with Mike's over many years, and would recommend them to anyone. Most recently, we needed a major job done in our rental property in Baltimore, and they handled it quickly and effectively, and without any complications. In this instance, we worked with Charlie, and he's great.
Isabelle Biondo
9 years ago
Chris W. was very professional and knowledgeable. He was very friendly and answered all my questions. He sat with me and went over all the options to help me make a good decision as well as writing up the estimate. After my final decision, he began the work. He kept me abreast of the work in progress and when finished he cleaned up the area. I am so thankful I choice Mike's Plumbing.
Finally - a company that doesn't just talk the talk of customer service, they walk the walk. Human beings from beginning to end. I called with a non-emergency issue and was given an appointment window between 9 and 12 the following morning. At 11:30 I was about to check on things when I received a call from Mike's explaining that the first job ran into extra time, the paperwork was being done and the tech would arrive within the hour. Twenty minutes later the owner called to let me know Will was on his way. When he arrived I explained the situation and he gave me 4 options - the last was to do nothing that day but to think about the other 3 options. Will explained what caused my problem and how the toilets differed. I made my choice and both toilets were installed the same afternoon. AND he cleaned up after himself. I am recommending this company, and Will, to friends whether they currently need a plumbing service or not. And in the fall, Will is coming back to replace my water heater. I cannot say enough good things about this company, the young lady (Amy, I believe) who handles the phones and Will who explained, answered questions and did the work so very well. CALL THEM!
David Shpritz
6 months ago
Called Mike's in a bit of a panic, as the big box store installers had created a link in our kitchen sink when installing a new dishwasher. They were very nice on the phone, and were able to get a plumber to the house in about an hour. The plumber, Charlie, was friendly, diagnosed the problem quickly, and gave me options for repairs. He performed all of the repairs quickly, made sure he cleaned up after himself, and walked me through everything that he did. Really pleased, would certainly use them again.
Lynda Juchniewicz
10 months ago
Charlie did all he said he would got here at 8am and completely done the job in 2.5 hours very neet and cleaned up after everything he did we are so pleased with MIKE'S that if we ever need another plumbing job done they are who we are going to call.
Thanks Charlie great job. Best part no hidden charges WE LOVE IT
Mike's Plumbing is fantastic. They came out promptly just a couple of hours after we called them. We had a blockage in our sewage line that had flooded our basement bathroom. They unclogged the drainage line. We also had a toilet in another bathroom that was leaking and they replaced that the next day. They were professional, neat, and organized. I give them 10/10.
george george
4 years ago
Michael was the plumber who was assigned to my work. Right from the door, he was very professional and methodical. He respected my property. Inspected all the plumbing and connection. discussed the pros and cons of all the option that I have. we needed a new sump pump and he calculated a way for us to pay less than the quoted price, even before I asked him. Overall experience was excellent and I will request for him, if I need any further work in my house
We had a maintenance inspection which we highly recommend. They come out to the house and look over drainage, flow, general health and age of pipes and make their recommendations not just for safety but also improvement. Since it's not an emergency call, you can focus on whether or not it makes sense to apply their advice. When it comes to water and possible disasters, it's nice to take care of things proactively.
Their service guys are also some of the nicest in the field. Mike was no exception. Courteous, low-key, he went out of his way to make sure he wasn't inconveniencing us. Mike was actually super-kind, something my one-year old appreciated very much. All my years as a customer, Mike rates up in the top three for regard, thoroughness and communication.
All in all, it goes beyond competence. Somehow they make this aspect of house maintenance worthwhile AND enjoyable. We continue to use Mike's plumbing for this reason.
Employees Chris Winiarski and Jake were very professional and tidy with the service requested. They arrived within the timeframe, inspected the service requested, and found that no service was needed after reviewing the manual for an electric tankless water heater. After explaining the no need for any service they left with no payment required for visit.
We have the opportunity to get help from Mike Plumbing they technicians have been very professional they took the time to explain the problems and after they fixed once explain what they done and they leave the area clean removing all the things that were replaced
Jough Loosmore
a month ago
I had two previous plumbing companies come out to look at an issue with my plumbing and neither could find the issue and both charged me fees for coming out. The plumber from Mike’s quickly found the issue and fixed it same day!! Great service!
They were very quick, very efficient, and instructed us on using the water treatment system they installed
The technician was great! Very helpful, knowledgeable and informative. Everything was in tact when the job was finished. Yes, I would definitely recommend your services to family and friends. We appreciate the willingness to squeeze us in on such a short notice.
just had Chris replace two toilets in house plus new faucet in bathroom. Very please with all the work. Could not have asked for more professional person. Price was very good. Well have them back whenever needed
David Rhinehart
7 years ago
My in-law's had Mike's Plumbing and Heating out to fix their hot water boiler heater at the end of January while they were out of town. Mike's team replaced a part and the heat was on. A couple weeks later I checked in on the house and the boiler had failed again. Mike's team came out and restarted the boiler. I then waited until the beginning of March to check on the heat and found it had failed and a pipe had started leaking in the kitchen. The house is over a 100 years old and had old iron pipes that led to the upstairs bathroom that had sprung a leak. Dave made recommendations to my in-laws over the phone with me on site and work began to cut into the kitchen ceiling to remove and replace the failing pipes. He also replaced the hot water heater and the remaining iron pipes in the basement and put new pipes to run directly to the boiler and to allow the rest of the house water to be shut off for extended periods of time. While costly the work was very meticulous, Dave and his apprentice worked hard, neatly and did a great job on the repair work installing the new plumbing logically so that it's easy to turn off various water lines.
The DOWN SIDE of Mike's is they are VERY EXPENSIVE and charge a $19 fee for estimates.
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Update on June 7th. I called Mike's out to replace a wax seal under my toilet. I paid the $19 fee and said no thanks to their $440 quote for a task that takes under an hour.
I am flipping a house so I have hired a lot of plumbers over the past year. Mike's plumbing is the best. Other plumbers come in with slightly better pricing but when they leave the job is not done or is done very sloppy. I've had to call Mike's on several occasions to fix mistakes other plumbers have made. I finally learned my lesson and will call Mike's the first time every time. When you call, ask for Will. He enjoys his work and really knows his stuff.
Antwan Hughes
5 years ago
My experience was good it was nice quick and reasonable price I would recommend them to anybody
Success Idenu
8 months ago
Mike came out and fixed our plumbing problem, great service. Thank you.
matthew troyer
a year ago
I spent over 2 hours of my time looking for parts to repair a shower faucet. I took it apart, the valve stems were worn and I thought it would be an easy fix. I would simply replace the valve stems or the washers (like in the old days) I'd made this sort of repair a good number of times before. -- Easy peasy!
BUT NO. I went to Home Depot, Ace Hardware, even a local plumbing supply house looking for the parts. No one could find anything, no suggestions, no help. Like they'd never seen anything like these parts before. The size is very unusual; we can't match that. We'd need the original part number. etc., etc.,
Well~
I needed the shower repaired ASAP so I called Mike's. The technician (Dave) arrived on time, assessed the situation and fixed it in about 25 minutes.
I thought it was pretty expensive at $350, -- but lets face it, I was getting nowhere, and wasting time. Mike's technician comes out, and 20 minutes later the shower works great. The job was guaranteed and my wife is HAPPY !!! Worth the price !
Brian Forester
3 years ago
Property Manager here, DO NOT use this company. This company lied to me and took advantage of a resident within the community where they did the repair.
Do not under any circumstance call this company for your plumbing needs. They will charge $230+ just to walk through your door and DIAGNOSE the problem, most companies charge near $160 to walk through your door, diagnose the problem, and can fix within the first hour + part prices depending on the severity of your plumbing issue.
This company will not fix your issue until you agree to the $300+ fee ON TOP of the diagnosis charge, which you will end up paying close to $600 for a simple fix for less than 2 hours of work. This specific fix required minimal parts and man hours.
I represent community organizations and a resident called this company to solve a plumbing issue, which ultimately was the community's responsibility after the diagnosis, and not the resident. I reached out to the company for specifics on the fees, and the receptionist told me that another call-out would not require an additional walk in fee, only the repair fee that was about $90 on top of the diagnosis (since they already made $230+ for doing virtually nothing, such as cutting 2-3 sqft of drywall, and not fixing anything). I agreed to this price. Instead, this company charged an additional $300+ charge ON TOP of the diagnosis to the homeowner/resident, unbeknownst to me that they paid, resulting in a $600 charge for a simple drainage fix with minimal man hours and parts. When I called about the charge, the receptionist and owner denied price specifications that I discussed hours prior. It was a classic bait and switch by a plumbing company that refuses to deal with property management companies, and it's obvious why. They will take advantage of a homeowner who doesn't know any better.
They will not work with property management companies and require on-site payments, reputable plumbing companies normally bill property management companies instead of the property owner, even after I told them to bill the company during the phone call on price specifics, this was verified by the receptionist, I agreed to the deal believing this fix would cost less than $340.
There are plenty other plumbing companies that will charge significantly less to walk through the door and repair your issue for less than $200 (with respect to severity and parts required). Avoid this company at all costs.
To all potential customers, make sure you ask about walk in/first hour fees, and subsequent man hour fees before you send them to your unit, as soon as they walk through your door you'll get hit with a $200+ fee without them even fixing your problem. Call around to other companies for pricing, and ask about their warranties as well, depending on type of work/piping that is being done.
EDIT RESPONSE TO OWNER:
The property manager knew of the repair cost and chose to have Mike's Plbg. do the repair with full knowledge that a return trip would be the separate quoted repair cost.
This is false. As I stated previously, the receptionist quoted the total charge to be under $350. You charged $240 to do virtually nothing. Had I known the total cost would be around $600 I would have laughed in her face and found someone else to come, I could have found another plumber to come out and repair for less than $200. The fact of the matter is is that your receptionist lied to me, and then denied we had that conversation about the price. We will not recommend using your company to any residents in the multiple properties we manage.
Christy Moore
6 years ago
As far as plumbing repairs go, this experience was very good. I called for an diagnosis & estimate of my situation. This was not an emergency, but I was still able to get an appointment scheduled quite quickly. Chris W came to my home assessed the situation and gave me an estimate. He didn't pressure me to get the work done, but rather advised me of what needed to be done, options and cost. I called back later that week and the following week Chris came back to remove the sewer pipe from my basement. It was a dirty job, but Chis did it quickly and cleaned everything up (and then some) before he left. I found the price to be quite reasonable and was very satisfied with the service. I would definitely call Mike's plumbing again and highly recommend them too.
Laura Massaro
6 years ago
Great experience with Mike's Plumbing & Heating. Will was a great technician who was knowledgeable on so many levels. We had a plumbing issue just days after moving into our new home. Will put us at ease with his help and made sure to fit us into the schedule before we went on vacation. The financing option is also a great option for a big job! I would recommend to anyone!
Excellent tech. Excellent company. First used them 24 years ago. Never any complaints.
The best plumbers in Baltimore County, period. I have used Mike’s for multiple renovations and they go above and beyond to make sure every part of the project is perfect.
Janet Sanford
7 years ago
Chris W. was knowledgeable, efficient, personable, and professional. He installed a hot water heater in the basement, but not before protecting everything first. He also cleaned up thoroughly, and treated the space as if it was his own. He explained everything to me clearly, and anticipated my questions before I asked them! I have always been satisfied by all the plumbing work Chris has done for me. I highly recommend him.
Chris showed up to access the problem I was having with my plumbing. He was very polite and professional at all times. He spotted the problem and formulated several options to correct the issue. After I selected my plan of action Chris arrived the very next day and completed the work in a timely manner. I would recommend and personally use this company again.
Dawie Vermaak
5 years ago
Courteous, respectful and professional.
This guy is awesome, goes above what he needs to do without charging you anything extra. Not only was he nice enough to go around the house and label all of the valves and what they were but months after his visit to the house, we got a new fridge and were having issues with the water going to the fridge. He called us back after an initial call to the office and looked at pictures from his original visit to our house and told us what to look for and which valve supplied water to the unit. Would absolutely recommend his services and if ever need plumbing work done again he will be the go to.
Appreciate all the help!
Catherine Burke
4 years ago
Mike's plumbing is honest, reliable and up front on pricing. I had an extensive two day job replacing old piping in my house. They did a fabulous job and I now have amazing water pressure to my second floor bathroom. It was a messy job and they also were great about cleaning up after themselves. I am very happy with the work and will definitely call for him again when I need a plumber!
Annie Ramnauth
a year ago
We highly recommend Mike’s Plumbing. They were very efficient with same day turn around. Their technicians were knowledgeable and explained everything that was being done. We were very impressed that their trucks were equipped with most if not all that was needed. The technicians were very professional and was able to complete the job in a few hours. We couldn’t be more happier with the service we received.
Calvin Stancill
5 years ago
RICHARD ARCZYNSKI
4 years ago
Fast and efficient, Mike, who came out to my home was great, very personable, knowledgeable, and will teach you things along the way. My only complaint or more so thing that threw me off about the company was the price. I didn’t expect to spend that much to install a faucet and reconnect a sink, but it is what it is. Mike was great!!! Would recommend him!!
Kenneth Turner
2 years ago
We have had Mike's Plumbing out to our house several times to take care of minor plumbing issues. Each time, they have completed the work meticulously and as promised. They are hands down the most professional residential plumbing company I've used. I would strongly recommend Mike's Plumbing for all your plumbing needs in and around the Baltimore, MD area.
Jesse Sorrells
5 years ago
Our hot water heater stopped working, we called Mike's, and two professional and knowledgeable guys came out within 2 hours. They gave us several options so we could choose what worked best for us now, fixed the problem at a low cost, and were extremely pleasant and professional. Charming guys, excellent work, highly recommended, will definitely use them again next time something goes wrong.
When I called the call center she was very helpful and scheduled me right away.
Chris came to my home to repair leak in bathroom drain. He explained everything that needed to be done and completed job that day within an hour. Very reasonable price for the repair.
I will definitely use Mike's again and recommend to my family and friends.
Thanks again Chris and Mike's Plumbing.
Mike was fantastic! He was thorough and explained everything to me. He was respectful and cleaned up after he finished. I would definitely refer Mike's plumbing to family and friends.
Karen Hitchcock
7 months ago
The day before guest from out of town were to arrive for the holidays, my toilet started leaking. Mike’s was able to come within a few hours. I was extremely satisfied with Jarod’s work and courtesy. I'd recommend Mike's Plumbing to anyone. I'm very grateful for the quick response and the work done. There was no evidence of any mess at all. Thank you!
Totally impressed with everything. Chris and Parker were very professional. Very thorough diagnosis of the problem, gave options on how they could remedy it, and did an awesome job fixing the problem. I will definitely recommend Mike's Plumbing and Heating Services to family and friends. And they clean up after themselves, too 😊😊😊
Elizabeth Katz
4 years ago
They are fantastic. I've an old home which has needed a lot of work. They've been fair and honest always giving m several choices. They even helped me find another company when my basement flooded and immediately fixed my issue after.
You can trust them. Not the cheapest, but the best.
Marlyn Robinson
5 years ago
Good efficient service and on time, as usual.
Frank Gargiulo
a year ago
On time and fair price and good people
Chuck Rosenberg
5 years ago
Mike did a great job of reinstalling my toilet that was leaking. He explained in detail what he was doing and I appreciated the fact that he did it all in 1 day. Did not have to have a salesman call on me and then set up a date for the work to be done. The project was done quickly and the area looked better than it did when Mike arrived.
Stephen Cunningham
3 years ago
Polite, knowledgable, professional and friendly. I wouldn't use anyone else. This company is all about caring about the customer. They look for problems you may encounter and gives you an estimate about any issues you may encounter. I have an old house and they already know what to look for when it comes to plumbing.
My experience was very, very pleasant. Chris was very professional and explained everything very well. He went above and beyond my expectations and did an excellent job. I will highly recommend Mike's Plumbing & Heating service!!
Replaced 30 feet of cast iron drain pipe. Excellent work by Charlie, Jared, and Jake. Very happy with the quality of work and how they it up plastic to mitagated any mess. They did it for a great price as well. I had another estimate that was thousands more.
Mike Marsiglia
5 years ago
Wanted to charge $565.00 to clear a clogged kitchen sink line. Charged $39.00 to come out and give me this ridiculous price because they had to re pipe the drain before they could clean it. I asked why they couldn't just run their snake through and they stated it would not work. This sink has not clogged for 29 years and now it has to be re piped??? Called Mr Rooter who came out for free, ran their snake through, left Bio chemicals worth $50.00 and gave me a 90 day warranty. Sinks drains just fine. What a rip off! Call Mr Rooter
george washington
4 years ago
maurice shelton
4 years ago
Professional and courteous service! They got a quote to me for replacing some radiators before the plumber who came out left. Excellent service, 10/10 would recommend
Sammy N. Hammons
6 months ago
One appointment was ineffective. They promised to return the next day with a camera to flush down the toilet. They never arrived. My husband called, and they said they'd be there today. No appeared once more. I would have preferred to give zero stars, but that was not an option.
Brian Mueller
8 years ago
Chris looked sharp and was professional on our initial visit! He explained the service requested in a professional yet friendly manner. The day of install went smoothly and the final product had a clean, no cut corners appearance. I'd highly recommend Chris to friends, family and will call back for future needs!
Thanks Chris and Team!
Dennis Matteo
4 years ago
Vincent Marchione
4 years ago
I'm very satisfied. Chris did a great job.
Vincent Marchione
Carlos Salazar
8 years ago
Service was very professional and well done. Tech was very knowledgeable and professional. Great job!
Integrity is everything.
They replaced a kitchen faucet and they replaced a flush valve in a toilet. Everything was fine with the kitchen faucet, but a couple of months later the toilet started a very slow leak. They came and checked it out and said it was from the bolt attaching the tank to the base. They could’ve tried to say this is a separate part and it is on you, but instead they said our man was the last person to touch it so we are going to replace it for no charge.
Sometimes things just go wrong. They took the responsibility. That is integrity. I will always use Mike’s Plumbing in the future knowing they stand behind their work.
Genevieve Thomas
5 years ago
Linda Evanswood
2 years ago
Last year, Mike's installed a garbage disposal. The installation wasn't right. They came back and only partly fixed it. The sink really doesn't drain and was draining just fine before they put in the new disposal. Now, the disposal is starting to fail with hardly any use. I have owned houses with garbage disposals for over 30 years and have never had an issue before with installation. I'm not inclined to use them again. I see that there are rave reviews. Maybe the plumber was having an off day. I was going to give a four, but then also remembered experiences with a water heater install and the temperature gauge. I am used to not having to call plumbers back after an install to correct the work. So, I will stay with the three. I do think they are friendly and clean, though which is a big plus.
technician was efficient and informative.
Mike McKinney
5 years ago
I have been using Mike's since buying my home in 2009. Mike's has always shown expertise and knowledge when coming to work on my steam boiler system or other plumbing needs.
Great company... Used them for years. Always professional, wonderful knowledgeable people.
They survey the situation and give you 3-4 options... Do great work at a reasonable price.
I've found all their employees very well informed with an attention to detail. They also work very clean.
Having an older home there are always plumbing & heating issues arising... whether emergencies or improvements. Mike's is one of the few companies I trust to do the job right....like Holmes..lol.
Donna Metzger
2 months ago
I called on a Fri to get the tub unclogged. Within 2 hrs they were here, done two hours later👍👍 Very knowledgeable, professional, nice guy. The office staff very friendly and helpful too. Definitely recommend them.
Adam Penland
3 months ago
My experience with Mike's Plumbing & Heating was wonderful. The person Charles showed up at a good time, very nice, and fixed the problem we had. I would use them again. Please try them out and you will see for yourself.
Leonard C. Brady III
3 years ago
Can't say enough about how professional Mike's Plumbing is. They came out a few months ago to fix a drain in my bathroom so of course I called them when my kitchen sink was clogged. The service tech was extremely knowledgable and explained the issue in a way that I could understand. The plumbers aren't pushy nor do they use scare tactics to try and milk you for every dime. Most of all, they call a few days after the service has been provided to check in on you. Highly recommended.
Nanci Barker
11 months ago
The plumber Mike cleaned the drain and fixed the leak in one bathroom, replaced the very old faucet in the kitchen sink, and tested there was not a drainage problem with toilet in the powder room. Replacing the faucet in the kitchen also included installing appropriate valves to bring the plumbing up to code. Mike explained his process well. I highly recommend Mike's Plumbing and Heating.
Stanford Mumford
6 months ago
Betty Ferguson
2 years ago
Mike and Nick exceeded my expectations. Mike was very thorough explaining the details of the job. All service performed by Mike and Nick was with care, excellent customer service and work ethic.
The ladies in the office were very professional and pleasant as well.
I would recommend Mike's Plumbing to anyone searching for plumbing service.
Kimberly Graybill
9 years ago
I had a wonderful experience today with Mikes Plumbing and Heating. I called this morning with a septic leak inside my home and they were out within hours. They thoroughly explained what they had to do and fixed the problem immediately. They walked me through what they had done to make sure I was satisfied and I have to say the price was great!
Andrew Anderson
4 years ago
Top notch - great team of seasoned pro with a ramping apprentice. They did such good work that I show it off, and wouldn’t know they were here otherwise. Replaced a hot water heater and I’m terrified at was there before now..and for so long! Complete satisfaction and trust in the work.
From the time i made the phone call to the office to the time the job was finished it was the best contractor interaction i ever had. The tech was polite, professional, and honest. I would recommend them to anyone.
I have used the services of Mike's Plumbing several times. They have always been reliable to be on time, priced fairly, get the needed work done properly. They provide estimates which they hold to. My two most recent experiences were with Mike and Will. Both were personable and explained what they were doing. The plumbing issues were corrected and I have been very pleased.
David Withrow
5 years ago
Clogged drain was repaired better than new same day! Personable, knowledgable and quick.
EllaJay Parfitt
5 years ago
The guys were on time and explained every step they took. They finished job and I was happy with the results.
Patty Mason - Fital
2 years ago
Mike and his team came over within the hour of my calling - Mike was prompt, professional, very patient with us, kind, and very knowledgeable. They finished the work in a day and a half - and provided a few different options to choose from as far as cost goes. I would highly recommend this company for any plumbing need.
They are not cheap, but they are fast, friendly and I have not had any problems with their work.
Wendy Greenwald
6 years ago
We've used Mike's Plumbing and Heating Service twice and were extremely pleased with the work they did. Mike Murray, the service provider was thorough, honest and professional about the work that needed to be done--which included replacement of our hot water heater. He carefully explained everything and was very easy to work with. We would highly recommend this company and would definitely use them again in the future.
Scheduling was easy and pleasant. Dave came to the house and did fantastic work. He hooked up my ice make, fixed my ruptured outside spigot pipe and put a high volume valve in the main water feed line that improved the water pressure in the whole house. Plus he did a nice clean up and was very polite and professional. I can’t recommend them enough!
I discovered a very plugged clothes dryer vent that was beyond my physical ability to repair. Mike’s responded on the first work day following my call. The plumber and his assistant arrived at my house on time and ready to solve my problem. They were very knowledgeable and went right to work solving the problems with my 1971 era vent, mostly rebuilding it. Cost was high but a professional plumber expects a well-paying salary. I needed a professional and I have a new vent that I can count on.
The technician was honest, capable and very considerate of our time and our home. He left our home as clean as he found it and I felt like he really listened to what we needed but gave us his expert opinion on the right ways to get things done (no more Mr. Fix It jobs in this house!). He even mentioned a few things that we didnt need and it made me feel great that he wasn't doing extra projects just to charge us! We will be using them again!
Martha Patrick
2 years ago
Will was wonderful!!! He explained all the options, the pros and cons of each option, left the decision totally up to me. Very professional, started work right away, and got done very quickly. Totally a satisfied customer and would use the services in the future. Would also recommend company to friends and family.
William Wheeler
a year ago
Very helpful replace 2 toilets and put new pipes in the whole house could have not been a nicer plumber
Would highly recommend
This company is top notch. They are the model of professionalism from the time you call until completion of the job. They treat your home like it is their own, making sure to keep their work area tidy, protect your floors, and clean up afterwards. They even show up in uniform. Not many companies do that anymore and it is small things like that that set them apart. Everything was well explained and quotes given for all the options before moving forward. I would highly recommend them. I hope I don’t have any plumbing woes in the future, but if I do, I will be using them again. Thank you Amy, Mike, and Chris!
Phillip Arvanitis
4 years ago
Theresa Stritehoff
5 years ago
Mike made it as simple as possible for me. Needed to replace something in an house being prepped for resale, already had the part. Just needed him to come onsite and install it for me using the lockbox code to enter and take care of everything. I didn't have to do anything except call and pay. Work done next day, perfectly, and clean.
Jennifer Maxfield
4 years ago
They did very good work but they overcharge by about $250 I don't know how they can sleep at night do a honest job. I looked at home advisors and saw the average price was about $250 I should have looked at them first like I said how can they sleep at night
Chris was thorough, friendly, and totally professional.
James B. Childs
9 months ago
They have done all the plumbing in my old house and it's always quality work. You also know upfront what you're going to pay.
Mike was responsive and the installation of toilets was timely. Overall service was professional and a high degree of competency was demonstrated.
Ramsey Alizadeh
5 years ago
Solid people in terms of what they do, but too expensive!
I have had Mike's Plumbing deal with several issues in my home. I have loved every serviceman who has ever worked at my home, but especially like Mike (not the owner). They are prompt, clear in options, efficient in doing the job and keeping things neat. I won't call anyone else.
My repair person, Chris gave me options and clearly explained the cost of each. My hot water heater was not working. He relit the pilot and waiting awhile to make certain that is was working properly. I have used Mike’s Plumbing several times and would call again. His employees speak very highly of him and enjoy working for him. They arrive on time and are very professional.
Sharon Chizmadia
3 years ago
We have had Mike's Plumbing out for several jobs in the past few years and have been very pleased with the entire process every single time. The servicemen that have come have been honest, professional, open to questions, and not irritated by the stupid ones! They offered many options to meet our needs and budget. The work has been completed in a timely manner and always top-notch. We will definitely call on Mike's Plumbing again and again for any of our future needs. Thanks for being such a phenomenal company!!
Joshua Hoffman
6 months ago
This company is giving false answers to cover up the fault. And he cheated all the customers by buying all his reviews.
Jennifer Gabella
6 months ago
My husband's exact words He (Charlie) was excellent superb and fantastic. We both were impressed with his knowledge, friendliness, professionalism and care with our home. We loved how he was patient and explained everything to us. I definitely liked how they used the drop cloth runner too, much appreciated!
I had a wonderful experience with Mike's plumbing. I called with what could've been a disaster and within an hour Chris was fixing the problem!! Great Service!!!!
Excellent service. Great job. Friendly.
Their Rob you blind. Wanted 526 dollars just to replace toilet insides. A hour job and about 20 dollars in parts. Not worth the call
I found Mike's Plumbing on Angie's List for a friend who had another plumber come two times, charged her and never solved the problem. Will discovered and solved the problem within minutes. He even stayed awhile to make sure everything was working properly. I was very impressed and used for a project I needed done. Wish I could give more than 5 stars. Since I can't, I am just passing out the name and phone number to family and friends.
Steve Marciszewski
3 years ago
I called Mike's Plumbing to get a second opinion after receiving an inflated quote for sewer repairs that were not needed. They came out, performed a video inspection, and recommended a proper repair that was much smaller in scope and well priced. They did not try and scare me into paying for something I didn't need. Very professional! The technician Mike did a great job and explained everything thoroughly. I would not hesitate to contact them again.
Peggy Weinbeck
6 years ago
The technician was prompt and very professional. He explained the options. The work was done in the specified time and cleaned up quickly. Thank you for the good service.
Very professional, response time excellent tech. Mike very knowledgeable. Price fair for work needed/completed. Have used company in the past and always been satisfied. Gladly recommend them for anyone needing plumbing work.
I was able to get an appointment within 24 hours. They were polite, professional, and finished the job quickly!
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