Best Grease Trap Services in Baltimore MD

Roto Rooter was very responsive to my situation where other plumbing companies just flat out said they couldn’t help me. My tech was Wayne #2409. He was very respectful, answered all my questions with patience, and new how to receive extra assistance in order to fix the problem in a same day session. He also followed all Covid-19 guidelines. I am very appreciative.

My heater went out during the night, so I called Fitz first thing the next morning. They were at my house within an hour, diagnosed the problem, then got the part we needed, and had it repaired just a few hours later. I was impressed by how responsive, knowledgeable, and kind they were! I will definitely call them again in the future.

Very very happy I finally found a reliable and honest plumber. I've had a few plumbing issues pop up and I have really appreciate responsiveness and being punctual. He's also been fair and consistent in educating me to prevent future mishaps. Thanks so much.

I thanks the guys very much they were helpful in every area of this work....thanks bread Garth blade an sterling .

Do not use Zoom Drain if you need major work. My main sewer line to my septic tank break underneath the foundation of my house. They came highly recommended by our normal plumber and were responsive however were not in any rush. They sold themselves as a one stop shop and stated the could get it all done in three days. The head plumber stated he would even speak to my insurance company himself if there were issues. It was a good feeling.

Now the problems. It took them a week to get started and only when they had a down payment. Early in the repair I asked for pictures, diagnostic and itemized bill for my insurance. They assured me they would do it as well assured me everything would be back to the way it was. All this time, since the break, we couldn't use any bathroom or sink in the house. The original timeline must have been talking full work days because they only showed up for a few hours a day and the timeline kept shifting further and further. They broke up the foundation, started digging, breaking up the old pipe. On the fourth day a new crew showed up and was gone in about 30 mins without even letting us know they left. After calling to complain they sent the original crew back out the next day. They had to take apart and fix what the other crew did. After two weeks they finally fixed the pipes however their concrete crew was horrible!

I HAD a partially finished basement. Now I have a line of F##KED up concrete complete with cracks and holes in my FOUNDATION! I have called repeatedly and the dispatch lady continues to say well see what we can do to fix it then never returns a phone call. My insurance continued to call for weeks requesting the information and we keep getting run around. The dispatch lady actually hung up on my insurance company when they asked to speak the the manager. I have tried to find their physical address to go in person and no luck. It been over a month since the work was complete and no one has yet to respond to any message. Don't waste your time with them. Now I'm going to have to hire another crew to come in and fix their work and put me out of even more money...

Service technician Sawng PI was on time polite and professional. There was no issues with service it was in fact great.

Great company, affordable pricing

The experience with Mr. Min and mr. Htin was very good and very professional.

I just had the service from Rotorooter to unclog the drain pipes from my downspouts. The technician was Chan and did a great job - came on time, got right to work after having listened to the issue and resolved the issue after 1h of work. He then attacked the second stoppage and was able to identify that the issue needed a different intervention and recommended Rotorooter to come a fix it in few days. The cost was reasonable and the service really good!Recommended.

Liam did a great job. He was quick and professional. Great communication from Alpha throughout the process. Highly recommend.

Personally had my plumbing worked on by the owner, haven't had a problem since. I feel that these guys don't get enough credit and they have always been on standby for me if I ever had a problem or question. Thank You for the dedication and hard work.

Excellent Service!
I had excellent service with “Empire Plumbing and Heater LLC ! Spiro was very polite,professional and answer my endless questions. I Definitely will use him again in the future