Best Home Drain in Kansas City MO

Gerry was professional, friendly, and so kind. He walked me through all the HVAC maintenance issues, explained everything before he did anything, and asked if I had any questions throughout the service. My air conditioner unit would not come on and he fixed this problem as well. He offered to help me with anything else around the house when he was done with the HVAC. I’ve requested for him to be my guy for regular maintenance.

KB Complete came to service two air conditioners after one of the A Coils froze over. The technician was professional and friendly. He added 4 pounds of R410A to one unit, and 2 to the other unit, at $70 per pound.The technician checked one system for leaks, he said he checks any time he adds more than 2 pounds of refrigerant. He removed the condensation drain line to hold the R410A Leak Detector up to the condensate discharge elbow. He did not reconnect the condensate drain line. The AC ran for 3 days without having the condensate drain line connected, which filled the catch pan under the furnace with ~8 gallons of water in the attic, above 2 floors of finished living space. I happened to see that the attic light was on and went up to turn it off and found the flooded catch pan before it leaked through to the living space. I reconnected the condensate drain line, set up a fan, and called KB that night. I did not get an answer. I called the next morning, which was a Saturday. They sent out a technician a few hours later to drain the catch pan. The second technician was also friendly and professional. He cleaned both of the AC coils at the compressors, something the first technician did not do as part of the servicing of the units. Everyone with KB was friendly and professional, and scheduling and payment was smooth. I spent a few hours of my Saturday at home because of the oversight. If I hadn't had this experience, I would probably use them again. Their services are not cheap. I paid $420 for 6 pounds of R410A. You can get 25 pounds of R410A from Grainger for $428, and much cheaper wholesale, although I have not shopped around to see if other HVAC companies charge significantly less than $70 per pound. I was charged $89 for the technician trip fee to show up, $151 for the 'government handling fee' for the refrigerant, and a $99 diagnostic charge 'for HVAC - had to get out the meter.' My total bill for servicing two air conditioners and adding 6 pounds of R410A came to $771. If I had only had one AC serviced and added 3 pounds, the bill would have been $404 before any 'government handling fee' had been added. Update: After posting this review, I was contacted by KB Complete. They apologized and seemed to be genuinely upset by my experience. They offered to come out a third time to check on why the high-water float-switch in my catch pan did not shut off the air conditioner. They sent a card with a partial refund. They do seem to care and want my business in the future.

Pot filler. Very nice job!

Found these guys after having razor rooter come out to look at my collapsed house trap. So glad I used them instead. Good price , good workers who know what they are doing. Highly recommend!!!!!!!

Wonderful experience. Plumber cleaned main line thoroughly and charged a fair price. Would certainly use again and recommend.

Thanks to Cameron of CPS for coming out on short notice to repair the shutoff valves for my washing machine. Arrived on time. Assessed the situation and provided a few options with different price points. Made the repairs quickly and got the main water back on. Also received a discount as a repeat customer.

Been doing business with them for over 5 years I'm very satisfied with a customer service

Won’t stop calling me after acknowledging that I have asked them to stop calling me. Half of their employees must be paid to sit on the phone all day harassing people into overpriced business.

Bill is FANTASTIC! He fixed our hot water heater when we were in a real pinch then circled back with some overdue maintenance. All was preceded by approved estimates and completed without an extras. HIGHLY RECOMMEND Bill!

I wish I could give them 10 stars, truly. I had another company look at my sewer line due to a back up in my basement drain, who ended up suggesting tearing up my floor to replace a section of my sewer line at a steep price. Thankfully Quick Relief was able to fit me into their schedule quickly for a second opinion, & Anthony brought so much relief while quickly building trust!

They were able to remove an old sewer cap that fell into the line WITHOUT tearing up my floor & at less than half the cost of the other company all in a matter of 2 days within me calling. I couldn't be more thankful for their creative problem solving. The entire time they were calm (despite my frazzled self), incredibly kind, patient, professional, and clear communicators. I truly felt they had my best interest at heart.

As long as I live in Kansas City, they will without a doubt have me as a customer. As a first time homeowner of an older home I've encountered many, many companies for estimates/repairs - these guys stood out among them all in the best way.

Thank you Keith for providing the best solution to our hot water heater problem. It is evident you know what you are talking about, and I'm so glad that the solution you provided was agreed upon! Call Keith- he's timely in his communications, knowledgeable and super-friendly. In fact, this is the second time he's rescued us from a plumbing nightmare and I have even recommended him to friends. Call Keith!

Used for home inspection and gave low estimate of repair/ replacement costs. Ended up paying double to have it fixed properly two other companies inspected sewer

These guys were great! I left a message for them to call back. They were in the middle of another call and apologetic that they missed my call. It was a quick response over after, found the leak behind my shower and got it fixed in a timely manner. The price was very fair and the customer service was exceptional! I'll be using them from now on!

Cory was great! He was courteous and professional. It was a bit pricey to get a drain cleared (kitchen drain).

I would like to start off by saying that I am not biased in any way. I have worked for Poelma plumbing and construction for 15 years.
I as a small business owner as well and enjoy doing the work for mark. He does high end Quality work on every job it doesn't matter if it's a $1000 job or a $50000 job he treats every one of them like it's the only job he has. We have been blessed to work for his company and I just wanted to let him know how much everyone here appreciates him. So thank you Mark for all the years of work that you've given all of us..

Amazing company to work with, have used them for numerous jobs and they always got the job done just as they said they would. Would recommend to anyone.