Best Showers And Bathtubs in Austin TX

Collin showed up on time
He found and fixed hole in pipe in under an hour
Let us borrow a fan to help dry things out
I'm a satisfied customer.

I have enjoyed their silly commercials and they made me feel like I could call them on a Sunday and they would help me. My repair technician was kind informants and fast. I will call them anytime I have a problem. Thank you to the whole team.

Roto-RooterAWESOME!This is my first review for Roto-Rooter, but second experience with the Root-Rooter team.Both circumstances were emergencies.#1 -Thanksgiving Holiday (2018) : Sewage back up in downstairs shower. Main sewage line snapped at city junction. Roto-Rooter team diagnosed the problem, showed me the picture with the scope, and had a crew out here with excavating equipment asap. Had an interim solution immediately to safely restore service, back in regular service after 2 days, and Roto-Rooter performed a follow-up diagnostic to ensure that everything was working properly.#2 - 10/22/19: Had an upstairs toilet leak with water running through my downstairs utility room. Called Roto-Rooter emergency line in the evening. Damage Assessor arrived that night, walked me through the process, and then called the remediation team. Muhammad (Remediation team) came in at 11pm, cut out the sheet rock, removed the wet insulation, and placed plastic over the impacted area with a plastic zipper doorway for in/out convenience. Dryers were placed to dry out the subfloor. Everything was extremely neat, safe, and sanitary.10/25/19: Chris (Plumber) arrived with his team and this is were the experience went from professional to exceptional. Chris was able to quickly determine the cause of the leak which was due to poor original craftsmanship by the builder. Chris (#667) and his team were able to create a safe and up to code solution to prevent future issues since the original placement of the toilet by the builder was sub par. Chris also educated me on the issues that caused the leak so I could articulately communicate them to the builder warranty department. The work Chris did was professional, neat, and I am extremely satisfied with the result. Chris rebuilt my plumbing set up within the toilet, sealed the toilet base, and even went to Home Depot to secure a special flange that I needed due to the offset position of the drain pipe. Chris also returned the next day to complete the work (on a Saturday I might add) and gave me his personal cell phone in case there were any issues before my drywall contractor arrived. I really appreciated his work, candor, knowledge, and skill.Root-Rooter - if you want it done fast and right, no-hassle pricing (standard, transparent, up-front), individuals who take pride in their work, a team that goes above the call of duty; you need not look any further.I am a customer for Life!!!Thanks Roto-Rooter

Professional and explained in detail what was needed to be done. On time.

Mr.Anorga was very courteous, professional and knowledgeable. He showed me other matters that I needed to be aware of to protect my AC unit and prevent breakdowns. He welcomed my questions and very patiently answered all of them ; (he is a good teacher / counselor). I would certainly ask for him again. He is certainly a good asset to Abacus. I would give him more than 5 stars if it was possible. Totally awesome experience!!!

Dave did a great job fixing our gas line problem that had caused tx gas service to red flag our connection.

This was the annual check up on all my plumbing and draining the hot water heater. Jared was wonderful. He’s a very polite young man. Willing and completely answered every question and performed my service in a very timely manner. I have used this company for years and have always been impressed with their employees and service. If you need a reliable company for your plumbing needs I personally recommend Ben Franklin plumbing. Blessings to all.

Mac did a great job. Gave us options necessary for current and future water heater repairs.

Beware. I would give a zero star negative if there is one. This guy is not showing up for scheduled. Response text after 9pm saying he was busy and will come do it tomorrow after 4pm. He called at 4:56 and I picked up but he already hang up. Called him right back about 30 times from 4:57pm-5:30pm and no response.