Best Preventative Maintenance in Austin TX

Curtis was very polite and professional. Great work at a fair price!

Wanted to share my experience with Mr. Rooter plumbing service and how they tried to rip me off.Few weeks ago the sewage pump in my back yard failed and the float alarm went off. Basically this meant our sewage tank is full and the pump is not pumping the waste to the main city sewage line.I called Mr. Rooter and they sent Alvin Santoy for the Job. He came and gave me an estimate of $635.04 to drain the tank, pull out the pump, see if its good or not and if its good fix it.He drained the sewage on my lawn (which he should have drained in the city line), which first bad thing he did. I asked him if the motor is good, he said no its dead and I need to place it. he provided me 2 quotes. One for the same size motor (1/2 HP) for $2241.76 and second for 2HP grinder pump for $4220.50.I asked him that if i get my own pump will he install it for me. He said yes, so I bought the pump and asked him for a quote to install it. He left the premise for another job and asked me to call him when I have the pump. The new qoute just to install the pump was $2245.74, which is $4 more than the original quote.Alvin was extremely rude during his visit and would not give me straight answers so I had enough, I called the owner (Brent) and ask him not to do the job, I will figure it out myself. BTW during this time we have limit our bathroom usage since the pump it not working, very difficult with 2 kids.I decided to roll up my sleeves and do it my self. I checked the old pump and there was a tampon was wrapped on the wire and was sucked it into the pump rotors. I pulled it out it was working fine. Hence Alvin never bothered to check if the pump had any issues. I cleaned it up, secured the wire, reinstalled the pump in the tank and it was up and running. It took me 3 hours to do everything and get it up and running.BTW this happened last year, we just moved in this house and the pump got clogged. I called home warranty folks, the sent someone, he cleaned up the pump and charged me $450 for the job. Home warranty didnt cover the service.My point in sharing my experience is these companies prey on consumers and based on their situation, they jack up the price.Last but not least Brent (the owner) did refund 50% of the charges, but did defend that the qoutes were accurate and was fair price.I would not recommend Mr. Rooters for any plumbing job and specially beware for Alvin Santoy if he is the technician assigned to the job.

I am done with Goettl, except for warranty work on my new furnace, air conditioner and water heater. I asked the technician specifically not to reduce my water pressure; I already had a reduction in water pressure with the recent installation of my water softener by another company. The technician reduced it anyway, and it's so disappointing. I will never recommend Goettl to anyone. On the contrary, after this and the present problems with a new a/c, I will strongly discourage everyone who will listen to stay away from Goettl.

Mr.Joe was awesome. Was at our house within 45 mins of call. Very nice and he explained the reason behind the issue and how he planned to correct it, to us. He did great work was very professional. We will be using Biggs again and requesting him if any other issues arise.... THANKS BIGGS PLUMBING CO and Joe :) you guys saved the day...

Excellent company, left the work impeccable and everything very well done, now I can enjoy my air conditioner in good condition.

We are always super happy with the work that is done from Reliant Plumbing. Jason, our technician, came out in a timely fashion and quickly helped guide us through our plumbing issues.

Daniel Mays (owner) is a stand-up guy and genuinely cares about doing right by his customers.

Our drain line and sewer line were made of a failing cast iron system. We were tired of regular sewer line cleaning. Seeking a solution, a neighbor recommended Starr Sewer and Drain. Starr came out and gave the system a sewer line cleaning followed by a hydrostatic test and sewer camera inspection. Watching the sewer camera inspection roll through 100+ feet of cast iron drain line and sewer line delivered the clarity we needed to take the big leap and perform a full sewer line replacement. The project started 2 days late due to rain but was somehow completed on time. I want to express my gratitude, the Starr Crew worked overtime to stay on schedule to get the sewer line replacement completed. If you have cast iron sewer and drain lines, I would strongly recommend starting with a simple sewer camera inspection and hydrostatic test. I give a big “Thumbs-Up” to this crew.

Needed work done quickly and Lakeway Plumbing to the rescue! Hector and Antonio were fantastic- did a great job! Would definitely use them again. On time, explained what work was needed and completed job in a timely manner

Got my appointment quickly; they showed up on time & were prompt in installing faucet.
When I had a problem with it, they immediately came back out & fixed the problem with no charge. It works perfectly.