Best Grinder Pump Installation in Austin TX

We used Reliant Plumbing for the first time. The service provided to us was EXCELLENT and VERY PROFESSIONAL. Ray was the technician that came out to our home to assess the problem with our water heater tank. We had a water leak into one of bedroom coming from our water heater tank in the attic around midnight which made us extremely nervous. We called just every plumbing company we could find online to see if we could get emergency service. My wife and I did not get much rest because we were worried about having a major water leak in our attic. We were able to catch the problem early and I used our Wetvac to suck out all of the water at the base pan of the water heater until we can get a technician out. Let’s just say we were waiting for replies from other companies, but I am sure they were busy too. So my wife reached out to Reliant Plumbing which replied and sent Ray out to our home. We did not know much about a water heater tank other than what we researched online. When Ray arrived we asked him a hundred questions and what he recommended to resolve the water leak problem. Ray was extremely paitient and answered all of questions no matter how uninformed we were about water heater tank. Ray’s knowledge and professionalism put us very much at ease because he took his time educating us on the problem. We found out that our water pressure was to high and bounced around the idea with Ray about getting a tankless water heater. We decided to change out our old water heater tank and convert to a tankless water heater tank because made it sound like Best and efficient choice. I would say Ray did not try to sell us on anything, but gave us options and we decided that it was the best investment for our home. Reliant Plumbing is a great company that has great people like Ray goes above and beyond in customer service. We will be getting our tankless water heater installed on Monday if all goes well, so I expect to be sharing another review once the work is done. WE HIGHLY RECOMMEND RELIANT PLUMBING!! Thanks again Ray.

From the initial call to Travis’ diagnosis and service this was by far the easiest experience I’ve had dealing with any type of maintenance! Super quick (legit under one hour from call to completion), friendly, and cost effective. Great local company!

Fast service, good work.

Horrible experience with this company on a tankless water heater. Water heater stopped working correctly. We called Neighborhood Plumbing, they charged us over $200 to work on it, said the problem was air in the lines and it was fixed. That didn't make much sense, but if it was fixed then OK. Worth $200 to have hot water for the dishes. But it was not fixed. Called them back that evening. The guy came back the next day, but spent the whole time on the phone with the manufacturer. He clearly did not know what he was doing on a tankless hot water heater. He charged us another almost $400 for his time talking to the manufacturer and told us that we needed to spend another $750 (on top of the $600 he already charged) to fix it this time (after he said it was fixed the day before). So they wanted over $1350 to fix a unit (that they had said was fixed) that cost less than $1000 one year ago. No longer had any faith in them so called a reputable company recommended by Rinnai. Should have done that in the first place. They needed only 15 minutes to test the unit and recommend not wasting our money trying to fix it. They only charged me to replace it. No call to the manufacturer needed--it was clear he understood tankless hot water heaters, had the right equipment, etc. Neighborhood Plumbing may be OK for regular plumbing, but do not use for a tankless hot water heater.

Mack was awesome! Super helpful and kind! Explained the whole process and made everything very easy.

They got my drain all cleaned out, fast response and pretty good price.

This was my first time using this plumber and I was pleasantly pleased!! I was lucky enough to get a same day appointment, he was on time, knowledgeable, quickly fixed my issues and with excellent customer service! I’d highly recommend this company and will use them in the future, if needed!

Breanden knew what he was doing. !!

Called about a water leak on Thursday and explained that we were taking Friday off from work to fix the issue. We were told that they were definitely coming Friday. We specially asked them to call if that changed in any way. After we didn't hear from them by noontime on Friday, we called again. We were told that they were busy but would definitely come to fix the leak. They encouraged my 70-year-Old mother who was waiting for them to start digging for the water line to speed up the process. Long story short, they never came, never called, and will never be getting our business.