Best Sewage Backup in Indianapolis IN

Hard to find a good plumber these days. This company will have all my moving plumbing business forward.

Service was prompt and service technician, Phil, was friendly, knowledgeable and efficient. He talked me through available options and communicated throughout every step of the repair.

Roto-Rooter had a technician to our home within the provided time frame and he was very helpful with solving our problem underneath our kitchen sink!. Our technician was very responsive and very helpful throughout the entire process! Thank you Roto-Rooter!

My water heater broke last night. Water flooded everywhere. I called Bob around 9pm. I texted him photos and he walked me through shutting everything off so it would be safe for the night. He arrived on time this morning and installed a new water heater. In the process, he reminded me that I needed more water softener salt. I ordered 7 bags online which arrived while he was still here. As he was leaving, he saw the bags and offered to carry them all downstairs for me. He also noticed my broken foot and brought my recycling bin up the driveway for me. Bob went above and beyond- I’m very appreciative!

Called this company on the recommendation of another company for service because I had a clogged main line. I made my first call at 10:30am and they told me someone would be out. It took 12 hours and 4 phone calls before a tech actually arrived. The tech was able to clear the clog but less then three weeks later I started hearing the same issues with the plumbing. They sent the tech back out and again he ran the line and didn't find anything that would be causing issues. I was charged another service fee and nothing was resolved. I've paid almost $400 in less than three weeks and still don't feel comfortable that it's not going to have issues.

I had a clog in the main sewer line right outside the house. I called another company first and after waiting 3 1/2 hours with no call from the tech, I cancelled and called Roto-Rooter. They sent the technician, Phillip, out. He was really very friendly and knowledgeable. He explained what he thought was wrong and what he would do to fix it. The price was not bad. He used the machine to clean out the drain and made sure the drain was clear before leaving. He tested all the different faucets and toilets in the house to make sure there were no other clogs inside and that the running water was leaving the house. I had a great experience with them and would recommend them to my family and friends.

Techs were outstanding! They went over what was needed to be done and explained any problems that they uncovered.

Prime was wonderful. They knew right away what the problem was and gave us a date to fix it. They did a thorough job. We’re very happy with our new plumbing company.

David came today to empty our septic. It had been years since it had been emptied. It was completely full and he had to really work hard at getting it done. He actually went above and beyond the norm. A huge thank you to David.