Best Septic Tank Maintenance in Indianapolis IN

After spending over $1,000 with other companies Michael from Roto-Rooter came through and ensured that the job was done correctly. Not only did he do the job but he did it at a fair price and didn't make up bogus claims like other companies that have come by. I'm truly grateful for this experience and I know who to call from now on

Ron with Acme came out today and did a Teralift and replaced the line from the house to the tank. Felt he was honest and genuine with the work that needed to be done for optimal performance on our septic. Turn around for the work to be done was only a few days. Have used them in the past for inside plumbing as well. Will use them again in the future.

Want to simply talk to an actual plumber for 2 min before they come out? The answer is no, with a snippy attitude. So I hired one that let's you talk to them first. It worked out quite well.

I have used Gurney Bush services for years. They are prompt, reliable and good people to do business with.

My experience is that this company, Freddie in particular, tried through deceptive means to sell us a unit we do not need.

Armor Air was called for a second opinion about a warranty replacement of the TXV. I showed Freddie the meter readings from a very recent service inspection. We have since learned from two other contractors that those readings were perfectly normal for a system operating without a cooling load.

First, Freddie said, “You have a problem”. Then he used a megohm meter to “show” me that the compressor was bad. He didn’t even refer to the equipment characteristics to determine what the meter should be reading.

All other communications were about what I should buy. Once I learned that the meter readings indicated the unit was fine to operate “as is”, I let Freddie know our decision. I heard nothing back

It was a week or so before there was a need to run the air conditioning. When it did not cool, the outdoor unit was inspected and three problems were found. 1) The breaker was left in the off position. 2) The compressor was left unplugged. 3) The fan mounts were left loose. Freddie chose not to inform us of any of these items he left to prevent the operation of the system.

My advice is to find a reputable contractor, and I don’t think these are those people.

Bill the owner of the company promptly responded to my inquiry within 30 minutes. He asked the appropriate questions to determine my water heater needed to be replaced which I knew was the case. The next day he arrived at the scheduled time and quickly replaced our water heater. He is a true professional and saved us lots of money compared to the quotes we received from the large plumbing companies. We will call Bill for all of our future plumbing needs.

They came out to unclog a main drain. They were not successful because their cable wasn't long enough. They rescheduled to come out with a bigger machine. But they didn't show and didn't call. When I called, Denice said they were on another job but would come out after that. When they still hadn't come out I called in one more time. That's when Denice told me they wouldn't be able to come that day at all. But no one had bother to let me know until I called. She said they could schedule for the following week. Instead I went with another company that could come out on Saturday. But that company only had a 100 ft cable and that wasn't long enough. So I tried one more time with Curt and Jerry because they confirmed they had a longer cable. I scheduled it for today but told Denice several times that it couldn't be between 2:15 and 3:15 when I had another commitment. That's exactly when service person called to notify that he was on his way. When I told him I couldn't make it then, he asked if my tenant could. I told him I would check and call back. It took all of two minutes to learn that in fact my tenant was home and could meet them. But by the time I called back serviceman said he was already on his way to another job and couldn't do it, but said he'd come over afterwards which should be some time around 3 pm. I called at 3:30, Denice couldn't tell me when they would be over but assured me I was next and they would be over today. I asked if she could check with them to make sure they could make it. She said she couldn't bother them. They never came. When I tried calling around 4:30 - office was already closed. Denice never called to let me know they wouldn't be coming over. Pretty lousy customer service. I'm disappointed because I had used Curt and Jerry before and they did good work. But this was repeatedly poor customer service.

The tech that came was friendly, polite, and professional. He did a through job and I am completely satisfied with the service. My only suggestion would be if the customer had the option and purchasing the hardware needed for a job as a potential cost saving measure if possible.

Fast friendly service

Phil and Mike were great. Cleaned out roots to the septic quick efficient and friendly. Thanks guys!

Easy to get a hold of this place, every time if I need to a service With shorty notice they always try their best to work things out

This is a reputable, values-driven company. You’re not going to get taken for a ride with them. They are happy to help.