Best Faucets And Fixtures in Indianapolis IN

When I called in for service at Benjamin Franklin Plumbing, the young lady who answered was very polite and friendly and gave me an appointment for the following day. Juan, who was the one who was assigned to me was very professional, polite and knowledgable. He looked at the toilet and then told me in detail what he would have to do. He then gave me the cost of the service. He performed the service very quickly and afterwards explained what had caused the clog. He also noticed that I had a blue liquid in the tank and he explained how that could damage the workings in the tank and should be removed. He gave me other alternatives to use instead. Before he left, he told me about a program that would eliminate service call fees and 15% off of any service and provide a water heater flushing once a year. I signed up for the program. I was extremely pleased with his service.

Very knowledgeable, professional and good pricing for what was done. Would definitely use and recommend to others. Thank you for quality work!

Had a guy come out to look at our water heater. Hot water was running out really fast and the breaker kept tripping. From the very beginning I got the vibe the guy wasn’t interested in finding out what was wrong. Just stood there looking at the tank and asked me how old the water heater was. Told him 4 years old. Asked me 2 more times the same question. He opened up where the elements are and said they were reading fine. Then proceeds to tell me the easiest thing to do is contact the water heaters warranty and have them ship out a new one just to tell them it was leaking (which it wasn’t) and he would install it for 750.Decided to get a second opinion and thank god I did. Other company came out told us one of the elements was done for and it would cost 275 to replace the one or 330 to replace both. Figured replacing both was the better choice. Very professional and knew what they were doing compared to the guy that came out from Rooter.

Use for both home and rental. Very professional and friendly. They always explain options and costs upfront. Quality work and trusted work

Joel is family now. He was patient, professional, and swift.

Thanks Joel for putting on your cape and saving us!

AVOID! HORROR AWAITS! Charged 6 hrs./$688 labor to install a simple 50-gallon gas water heater! How it went? “G” appeared with wrong type heater (electric), charged to go back and get a gas water heater; installed lower grade gas model than requested; new unit has horrible noise when faucet was turned off (video); twisted off inlet to water heater…did not replace…did makeshift repair and charged me; ripped entire water circulation unit & home phone lines of the wall & and simply left them dangling (photo); unbraced circulation unit sags and sways which stresses inlet (video – I think it would have fractured in week!); heavy metallic waste discarded in damp laundry pile (ended up in our washer and dryer); each stair step (light color carpet) stained with rusty sediment; warranty and manual left drenched in water; rusty metal screw dropped on carpet - family member stepped on it; reinstalled urethane insulation on cold water inlet; “G” said I required a thermal expansion tank installation (false: we have an open system – no backflow valve); hot water circulation pump valve left in off position (two bathrooms did not have hot water); did not wear Covid mask during entire installation. And there were issues from McNeely’s office: nothing in writing; no written estimates; no diagnosis of leak/problem; errors in transcribing almost all details of request (example: lost our address after request was placed); appointment cancelled/scheduled for Christmas eve; promised but failed to help process valid Rheem warranty (McNeely is a Rheem ProPartner); not truthful in BBB affidavits concerning this affair. I could add much more! But, be warned, this is what you will get if you hire McNeely!

Petree came out when they said they would and fixed the problem. They are reasonable and courteous.

We had a small gas leak and a bad water heater and after callping P & K they came out very quickly. They were very professional. The prices were very reasonable. From now on we will be calling P&K for our plumbing needs!

Mike with Service 1 Plumbing is the most honest non-salesy plumber I have met in a long time. I was having an issue with water in my basement. I had self diagnosed the problem as an issue with my sump pump. When I called and explained I had water in my basement the office fit me into the schedule that day (I was shocked!) When Mike arrived he was not only punctual he was professional in the way that he spoke with me, appeared and the cared enough to cover his boots (shocked again!) As he began to look into the problem he noticed that water in my basement wasn't coming from an issue with my sump pump but a busted outside spigot. I was shocked but thankful. I have had many plumbers out to my house over the years that would have just come in sold me a sump pump and never looked far enough to find the true cause. Although I know the pump replacement would have been a better sale for Mike that day, he took pride in his work and reputation and did the right thing for me, the customer. I appreciate that honesty and will continue to use Mike for anything in the future.

Excellent work by Jeff J. He came in and solved our problem within 20 minutes. Would recommend.

An ancient, leaking garbage disposal now replaced with lovely new one!

Kima arrived on time, explained what service was needed, unfortunately the best solution was for us to contact the city for drain cleanout.
This service was not billed to me because of Kima not being able to clean the drain.
I would recommend this service.

Easy to do business with. Polite as well .

Very professional, on time, knowledgeable and candid.