Best Businesses in Durham, NC

Jones Plumbing Services was very responsive... Not an emergency situation, but they were able to come out to replace a shut off valve within 48 hours. Josh also looked at a water pressure issue, gave me all the information about both issues, and followed up afterwards. Very professional and easy to work with, will use them again!

My house temperature had not been getting below 82 degrees for a few days. I called Piedmont Metro last night and they were at my house after lunch today. They made no disparaging comments about my 1970’s unit (as many other companies have) and did not try to sell me a new unit (as other companies have). They quickly diagnosed the problem, got the part, and fixed it. Two hours later, my family is enjoying a cool house.

The service was professional, fast, clean, and kind. They are even dog-friendly! I will continue to use Piedmont Metro for all of my heating and air conditioning needs and I recommend that you do, too.

I recently had the pleasure of working with Dr. Drain Plumbing, and the exceptional service they provided when I needed help diagnosing a leaking shower. I originally found them through a referral from Angie’s list and after reading through the large numbers of highly praising online reviews on Angie’s list, BBB, google, and yelp. I can attest that the high praise of all their online 5-star reviews is very well earned. From start to finish, my experience with Dr. Drain Plumbing was nothing short of phenomenal, and I would highly recommend this company to anyone in need of plumbing services.

First and foremost, Dr. Drain’s turnaround time was remarkable. After contacting them, they were able to get a service technician out to my house within just one day. This quick response time was incredibly impressive especially considering this was not an immediate emergency and many other service businesses in the triangle are often booked a minimum of a week or more out.

What I appreciated most about Dr. Drain Plumbing, however, was their honest and patient approach to their business. Initially, I was prepared to have them cut open drywall to inspect pipes as a precaution, but the technician, Ryan, talked me out of it because he believed it wasn't necessary. This level of honesty and integrity was refreshing and ultimately saved me a lot of money. What's more, the service call ended up being free of charge, which was an unexpected bonus. A lot of businesses won’t hesitate at the chance for an easy upsell or to charge for unnecessary work, Dr. Drain is definitely not one of those businesses.

Speaking of Ryan, he was a pleasure to work with. He, along with everyone else I spoke to at Dr. Drain, were extremely friendly, helpful, and patient. Ryan answered all my questions and took the time to explain what he believed was the underlying cause of the leak (an issue with the drain pan) and what my next steps should be in terms of getting the contractor who originally installed it back out to my house to fix it. While he was here, I also got into an extended conversation with him about the costs, work involved, and pros and cons of replacing our gas tank water heater with a gas tankless heater (and the pros/cons of gas vs electric tankless heaters). Since we first moved in, switching to a tankless heater has been on our list of changes we’d like done, and after talking with Ryan about it, I’m now strongly considering having them come back and do that for us sometime very soon.

Overall, I cannot recommend Dr. Drain enough. Their short turnaround time, honest approach to their business, and friendly, helpful team made what could have been a stressful situation into a smooth and positive experience. If you're in need of plumbing services, do yourself a favor and give Dr. Drain Plumbing a call. They truly deserve all five stars!

They did an excellent job quickly and at a reasonable price.

Had a leak under one of my rental properties in Roxboro on Friday morning. James and his crew was working in Greensboro, but he said he would try to have a tech come by late evening. He sent me a text letting me know when the tech was an hour away. The tech arrived as promised and found the leak and had it repaired in less than an hour. Charles was very professional and did a great job. I will be using this company again for my plumbing needs.

Needed some plumbing done on our rental (leaking shower into dining room). Chris was there in almost no time and fixed the problem immediately. Job well done.
Had another drain issue and shot him a text, was here in about an hour. Immediately diagnosed and fixed the problem.
Nice dude and a family man. Definitely recommend his services.
Fast and responsive.

Great service!!!!!!!!!!!

Prompt service same evening we discovered the leak in the not water heater. Joe came and assessed the situation, determined that we needed a new heater and it was done and installed the next day by 6pm. Great work. Thank you.

My well pump went out and needed a new one. Within 2 hours of calling and setting up the appointment he was knocking on the door. They finished installing the well pump in almost no time and I had water again. Will highly recommend to any and everyone.

The handyman came up with solution for a sagging trellis that will stay upright for years!

Have used A and A Plumbing on several occasions and have always been very pleased with his work. I highly recommend him whether installing new work or repairing old plumbing.

After buying our house, we quickly had a few things go wrong, and Dylan showed up to save the day. He is easy to communicate with, highly responsive and flexible in scheduling, and great at what he does. His pricing is fair, and he goes the extra mile to lay out your options for a given repair. Grateful to have this professional in our community.

Replaced my hot water heater (and all the other things needed when the old one wanted to develop a rust hole and become a fountain). Did it efficiently and quickly, very professional. Used them again to change out bathroom faucets and will be using them when I get ready to do the other bathrooms.

Didn't have the courtesy to give me a estimate on the job, after wasting my time to look at it.

Great Service , Professional ,

After unreliable service from others, I have always gone to Progressive Services for my plumbing needs. In the last few years, they have 1) cleared a toilet backup that was caused by a tree root in the underground pipe and installed a new cleanout; 2) installed a water heater; 3) fixed a leak in a different toilet. Earlier, they fixed a garbage disposal and taught me how to clear the pipe under the sink myself! They are not the cheapest service, but they show up on time and do quality work. Justin C. seems to be my regular plumber from them and he is excellent. It's good to know that there is reliable plumbing service when I need it -- often the same day!

Our initial problem was fixed which required a replacement part to our faucet however the faucet wasn’t fully put back in place which created a different problem. I didn’t feel that it was fair to me as a customer to have to do additional maintenance once the associate left. I also didn’t appreciate paying $500 for an incomplete job.