Best Plumbers in Alaska

Best Plumber in the State.

A+ gets an F in customer service and scheduling appointments due to the owner (Becky)...not friendly. Even after you expressed the intent to educate us on a septic system that you installed we were unable to gain that knowledge. Thank you to the technician that came out and did a great job, sorry you were micromanaged during the process.
#crappyservicebypoopgurus

Ramon came and fixed what needed to be fixed. Greatly appreciated.

Quick, professional service and reasonable rates. Much better dealing with a craftsman than an office.

The owner/operator presented himself professionally and the work was done quickly and efficiently. Receiving last minute scheduling and a text reminder prior to arrival was very helpful.

No unnecessary work was recommended or performed. Service provided was better, faster, more professional, and much more affordable than Alkota or alternatives, and he was able to discuss the problem over the phone and give an approximate estimate that he then far undercut while working. He also gave us maintenance pointers while working, to inform us of important work that had been neglected and how to perform it ourselves if necessary.

We recommend him very highly and will be relying on him exclusively in the future.

The best in town! Very knowledgeable and dependable service.

Buyer beware: if anything goes wrong it will be blamed on you.

Sound Mechanical has absolutely MISERABLE customer service. It is apparently not within the realm of possibility that this company can make a mistake. When we mentioned to the owner that his workers left a beer bottle behind he told us we were lying and cussed at us. We could care less that there was a beer bottle left behind, just wanted him to know as a business owner. We also let him know that the dryer vent was now disconnected (they had to move the washer and dryer to get to the water heater). He informed me that someone must have moved the washer and dryer after they left. The washer and dryer are a million pounds and neither me nor my tenants touched it after they left. We also didn't care that they made mistakes, just wanted it fixed. The owner was irate that we pointed these things out and used foul language when speaking to us. Last noteworthy items, they did not replace the bathroom door, they left it in my tenants bedroom. They left crud all over the floor in their work area. They also damaged the railing outside my house when they launched the old water heater over the railing instead of walking it down. You'd never believe it, but he didn't apologize for that either.

Jeff showed up and did the job for the stated price, even though it took him longer than expected.

Have used them for over 20 years. I have rarely been disappointed with the work.
I have had property managers use other plumbers with unsatisfactory results. I end up returning to R & S for quality work. As a customer you should always explain your expectations before engaging any contractor.

I contacted this company to help install a very important and timely plumbing equipment. They came to my house, did the inspection, and now 9 weeks later I am still waiting to hear back from them. I have called 6 times and was told I’d hear back tomorrow to even get an estimate with a promise of “tomorrow”. I will be using another company after being let down for so long and with such poor follow through. Use someone else if you want to get the job done and want to be respected!

Had no running water due to downed pump, they squeezed us in to ensure we had running water as soon as possible. Staff was professional and kind. They answered our questions and gave great advice. Would’ve definitely Use them again.

He was fast, knowledgeable and fixed my clogged kitchen sink so fast!

On time and great job

Great service.

Mike's team was late every step of the way through our tub and Surround installation project. The plumbing under the tub leaked causing the ceiling in the bathroom below to need replacing. His team fixed the leak and repaired the drywall in a timely fashion. However, a few months later and we have another wet spot on the ceiling so apparently the leak was not fixed. I contacted Mike he set a time for the next day to take care of the problem and was a no call no show. I have since left several messages and he is ghosting me. Very unprofessional and unresolved issue.

There are companies that do a good job and then there are those that exceed a customers expectations; setting themselves apart from their competition. Precision Mechanical and Plumbing has done just that. They definitely raise the bar in this industry. Thank you Precision Mechanical and Plumbing for your professional and outstanding customer service!