Cathy Von Gemmingen

4 months ago

The service tech came within the time that was scheduled. Tech starts off that he’s unhappy that he’s been assigned a sink as he likes inspecting heating systems. Right away I could tell that I got the greenest service person on their line. While I fully explained what I needed done to the dispatcher when I made the call all that seems to be reported was sink leaks. Tech was more concerned on how to charge me and how much to charge. Yes everything under sink was tightened and documented. Would I use them again? They won’t be a company I’d recommend

Virg Lang

9 months ago

Professional

Gabriela Kutzner

3 months ago

Aaron S

a year ago

Glen Gionson

a year ago

Kirk P., was the service tech did a good job, and is very informative of the company he represented

James Buckingham

9 months ago

Brian did a great job!

Tini Thao

9 months ago

Worst service ever. Wasted $89 and didn’t even do anything. Came to tell us our heater isn’t working by saying there’s too much snow on our mobile and then saying the heater is too old without even touching it or turning it on to see how I operate. All happen in like 5 min and left Biggest scam ever and didn’t even email our details of the heating furnace. SMH never again will I use their service

Joseph Longo

a year ago

Kirk was extremely helpful, knowledgeable and friendly. He repaired our boiler and took the time to explain how everything worked. I would definitely recommend Kirk and Discount Mechanical!

Lillian Young

a year ago

Jackie Swan

a year ago

Karen Pine

a year ago

They did a fantastic job. Very fast.

Kevin Bartley

a year ago

T Baber

2 years ago

Efficient, effective, professional, affordable, reliable for ALL your HVAC needs!

Carlene Liskey

11 months ago

Albert Hale

a year ago

Gary Bellomy (mrshaggs)

9 months ago

I called on a Saturday when my furnace stopped heating, and they were there within hours. Kirk looked over the problem and showed me exactly what was wrong and gave me an estimate for the repair. He also outlined preventative maintenance to prevent the problem from arising in the future. I am signing up for their maintenance plan and would recommend Discount Mechanical for anyone who needs HVAC service. Kirk was great; I really appreciated his honesty when he was giving me the repair quote.
Kirk came back out for the repair, and even after running across a few snags with the new parts, got our furnace running that day. Thanks, Kirk!

akdonman907

10 months ago

Lorna Roberts

11 months ago

Bleu Moon Roesbery

a week ago

Highly recommend Discount Mechanical for all your heating and plumbing needs. Service scheduler was friendly and helpful. Appointment notification system was a great reminder. The technician Brian was prompt, knowledgeable, friendly and professional. Have used them in the past and will definitely be using them again.

Michelle Crew

a week ago

Excellent experience all around. Professionalism from everyone I spoke with. Excellent pricing.

Rodrigo Tumbaga

a year ago

Service was to repair my heating system for no heat in my home upstairs and downstairs. Service did service technician Kirk panzer arrived at my house on time and performed quality work. At. At this time I have heat upstairs and downstairs and in satisfied with their service service.

Sally Hokanson

9 months ago

jeff burgos

a month ago

Jonah Kasarjian

a year ago

Edra Lewis Morledge

a week ago

He was great and really helped diagnose the issue and resolved it very quickly!

Lisa Hatton

8 months ago

When we refer this company to one of our jobs, they are always ready and available. Very professional, good customer service and great at communicating. We highly recommend Discount Mechanical.

Elaine Parry

7 months ago

I hired the company to run a gas line from my meter to a generator outside.

Kevin Schomer

5 months ago

Brian came to fix my forced air heating system. Figured out the issue fast and repaired it fast. The system needed a new circuit board, he went back to get one and later on installed it. No issues at all with the service!

Signe Stanton

a month ago

Christopher Seetomona

11 months ago

Technician Peter N. Was very professional and prompt with scheduling. Highly recommend this company!

Willie Davis

10 months ago

Very knowledgeable and professional. Quickly diagnosed a garage heater problem a previous contractor had missed.

Eric Esplin

6 months ago

Definitesky Parker

a month ago

Christopher Myers

11 months ago

Absolutely fantastic company to work with.

Spellman Warner

10 months ago

Andrew Fisher

a year ago

Kirk was fantastic at helping drain a water tank with a collapsed baffle that wouldn't drain otherwise.

Robert Werner

3 months ago

Kirk was right on time! Was in a good mood( rare in this field ) and was a wonder at solving a heating failure. My dealings with this company were totally professional and I enjoyed the whole episode. Thanks so much! Kirk was definitely a really great technician and we appreciated his work.

Ben Schultz

a year ago

Natural gas work to upgrade from electric dryer. Excellent service and prompt work performed.

Jamie Losty

a year ago

Alexia M Sepe-Gomez

5 months ago

Peter Nabers, Service Tech, was friendly, professional & knowledgeable. He was quick to see what the issue was and fix it. He serviced the kitchen sink and our bathroom tub. THANKS FOR YOUR HARD WORK PETER! We will contact you when we are ready for installing new parts or if we have any other plumbing issues.

Jay House

2 months ago

Randall Danes

3 months ago

The young man showed up, did his job quite professionally, through and carefully, good friendly guy. Thumbs up.

Sugey Repasky

7 months ago

Friendly service. Easy to set up an appointment. Important information shared with me about other components.

Beryl Dell

2 months ago

Great service and technician. Diagnosed and fixed the problem same day. Peter was great.

Parental Choice

6 years ago

Mike Murphy and his folks did an outstanding job removing and replacing my hot water boiler. On time, and below budget. They also replaced my Amtrol water heater. Great work.

Sarah Terranova

a year ago

The team they sent to remove our old system and install our new one were both professional and efficient. I didn’t get all their names, but I mostly interacted with Ramon and Nate, who were patient and knowledgeable when answering my questions, and professional and prompt while in my home. I would recommend them for any heating or plumbing needs.

julianna falke

9 months ago

Brian not only arrived earlier than expected he was able to fix our furnace in a timely manner. I will definitely use them again and recommend them highly! Thanks Brian!

alex nolan

a year ago

Maria Sagun

2 years ago

Youssef Barbour

a year ago

Happy with the quick professional service

Traci Elison

a year ago

I don’t typically write reviews. But Discount Mechanical has been so fabulous to work with, I would feel guilty if I didn’t give a much deserved applause! I have an older home that has had 3 separate plumbing or heating issues recently. Each service man that came has been professional and helpful! They went above and beyond to explain the needed service/repair and were able to complete the work same day. AND the schedulers/staff on the phone lines have been responsive and courteous.

Thanks Jim!
Thanks Peter!
Thanks Kirk!

Definitely ⭐️⭐️⭐️⭐️⭐️!

Dashmoo

9 months ago

CSRay 153

3 years ago

I'm am so glad I called. They got me in the same day and handled every thing in a professional manner and a smile! I won't be calling anyone else for plumbing or heating. TOP NOTCH service is hard to come by now a days!

Additional Review Sitesclick to collapse contents

Chris Layton

a year ago

I've had discount mechanical come out more than once for HVAC repairs and plumbing work. They're always professional and honest. Kirk has been out a few times and does high quality work. I would recommend them to anyone.

Ben Crocker

9 months ago

Stephen was super helpful, walked me through what was up with my furnace. Would definitely use his services again.

Kailee Van Zile

a year ago

kris lira

a month ago

Gloria Carreon

3 years ago

Very unprofessional and inefficient! Took about 3 hrs to diagnose and promised to send someone else to fix my furnace the following day. But when I called to follow up, the office said their guy is fully booked!The guy didn't even bother to clean up, left my furnace door open, with screws and panel doors on the floor. Never again!

Minor Perforation

a year ago

Kirk was awesome! He was very kind and professional and got the heater going perfectly so us and our tenants can stay nice and warm this winter.

Laura Booth

a year ago

Beth Norris

a year ago

Clan of Leviege

a year ago

gillian billaro

11 months ago

Frederick Burgess

a year ago

Professional evaluation of needed repair to instant hot. Awaiting response from home warranty to effect repairs.

Latrice

3 weeks ago

Carol Lambert

2 weeks ago

Price is very reasonable, service was prompt and friendly.

Robert Clark

2 months ago

Inspector was thurough was able to answer questions on parts cost and if warranty covers, very efficient and done in a timely manner

maria gonzalez

2 months ago

I have an emergency, so easy to set same day appointment it was so easy have a technician in less of two hrs., the technician showered fast friendly and professional. So happy excellent customer service. Great team

Randall Dahn

a month ago

Speedy, professional and caring

Nou Lee

a year ago

Great services. They got here and found the problem right away.

John Clark

9 months ago

Always professional. Have come to rely on them for my plumbing needs.

Heather MacAlpine

a year ago

So pleasant and professional, they arrive when they say they will and work quickly and efficiently. I love that they take time to talk to you and explain everything that you want to know about your equipment and the issues. I’ve used this service several times and every technician has been extra pleasant and helpful. Definitely my go to place!

Kumii0

a year ago

The service tech Brian was polite and professional came on time swift checked our heater then promptly repaired the issue. Definitely would recommend to friends in need of such services.

Sam Dunham

8 months ago

Kirk was great. He came out the day after Christmas and found all three burst pipes. Thank you Discount!

Cheryl & Mark Lovegreen

a year ago

Kirk is friendly and knowledgeable

Jonathon Swan

11 months ago

Laura Weatherby

2 months ago

Had a broken garbage disposal and running toilet that needed service. I called and a technician was out within 24 hours. They supplied the parts we needed and everything was fixed up fast. Great service! Thank you!

JL EDITION

6 years ago

Needed a new water heater and repair work for furnace. This company has great people working for them. Always comfortable around the workers in my house. James' work looks like gold. *Edit. Reggie was the first to see all and let me know what needed to get done for inspection. Thank you guys

Christine Krejca

a year ago

Kathy Davis

a year ago

Kirk did a good job and got the water working again while having a good attitude and helping as much at he can.

Roger Wood

a year ago

K

10 months ago

I didn't know the dial turn left or right to turn up/down heat used a battery for thermostat sensing to give off proper heat if needed. The Repair Worker told us our thermostat dial requires a battery. If battery goes out our thermostat wouldn't work. So he inserted a new thermostat that didn't require a battery to sense heat activity if heat needed. He was very nice & well educated in his area of work. I would definitely recommend his services.

Malissa Puzon

a week ago

We had a very old mercury dial thermostat that needed to be replaced in our small condo. Kirk was able to replace our old thermostat and installed a digital he brought in less than 30 mins! Thank you for replacing our thermostat! We really appreciate it!

Becky Leighton

4 months ago

I received a quote for the replacement of a wax ring below an old toilet in less than 10 minutes. Nice to find out what the problem was in such a timely manner. Thank you!

Diane Lawrence

5 months ago

Technician was professional, pleasant and courteous.

Joseph Zimmermann

a year ago

Patricia Anderson

a year ago

The technician who came to do preventative inspection and cleaning ($129.95) of a furnace at my rental said draft induction motor noise and fan motor vibration was “normal” which it was not. Renter and I both heard him say it. The furnace failed three days later on a weekend, at night in the cold on 11/20/21. I spent from 8:00pm until 4:00am calling the answering service who was supposed to get emergency technician out. After several tries (them saying they had sent my info to tech and to call back in an hour if I hadn’t heard from him) through the night, they quit answering my calls. I never heard from the technician. I got another company to do a Sunday morning call out ($350) diagnose the problem. My renters were able to keep the temperature up with electric heaters until problem was resolved. Discount Mechanical has not contacted me after telling me they were looking into the problem. The technician was either totally unqualified to be there doing any inspection or he flat out lied when he said the noise/vibration was normal. The $129.95 should have diagnosed what needed to be done so that my rental could have heat right away, not put my tenants in the cold unnecessarily.

Andy Phillips

a month ago

Glenn Ratcliff Sr

5 months ago

They did a great job installing new pipes around the MobileHome and finished the job to get gas for the tenants once we discovered gas leaking under mobile home.

RICK HORTON

a year ago

Puchis Family’s

2 years ago

Mark Mayo

2 months ago

Spellman Warner

2 years ago

Thank you for taking care of my clients plumbing needs

tbear44

a month ago

Fast service 👍👍

Bill Smith

7 months ago

Kirk Panzer showed up an hour and 15 minutes early before his allotted time. Kirk called 30 minutes before his early arrival time to make sure it was ok to arrive early. He was courteous, professional, very clean and cleaned up after himself, did a superb job and didn’t waste any time. I would definitely use discount mechanical again and highly recommend Kirk.

Nani MA

a year ago

Ramon and James helped out our grandmother's mobile home furnace. Great service!! Job well done guys. Thank you so much.

Sedjro Tovihouande

a month ago

Sarge Man

5 months ago

Erinn Stranko

6 years ago

I gotta say, when my HSA home warranty sent me a discount provider, I wasn't exactly enthralled. The initial tech who came out on a Sunday for my boiler was younger and a bit inexperienced, but he was very nice and seemed to know what the problem was. Part would be available next day. The next day, their highly experienced tech came out and replaced the first part, but discovered another issue that the 1st tech did not. I was without heat and hot water so I was getting a bit impatient. He said they would likely have to order the part, but he was going to check around. I was pretty steamed because I needed a shower and I was flying out of state that night. I didn't want my house sitter to be without heat and hot water, but it looked pretty grim. 2nd tech left and said he would probably have to come back the following day if they were even able to find the part. Their office manager, Latoya, phoned me and let me know they were working on getting an entirely new mother board for my system, but it wasn't guaranteed to be a part stocked in town. It could be up to another 3 days before the part could be shipped in. I was seriously ticked at this point. She was so sympathetic and understanding. She never escalated my frustration or anger. Within an hour or so, they surprisingly located the part, sent the tech back out and after a couple more hours I was up and running. I went 3 days without heat or hot water, mainly because my home warranty didn't deem it an emergency and didn't send someone immediately, but also because the initial diagnosis was incorrect (part of my frustration with Discount). I understand that less experienced techs cover the weekend shifts, but it just added to the wait. They made it right and Latoya was SO PROFESSIONAL. THANK YOU FOR KEEPING YOUR COOL!

Andra Holmstrom

a year ago

On 9/17/21 I set up an appointment with this new-to-me company through my HSA home warranty. I was told they were the preferred company to use among their contacts. They contacted me and told me I could have someone help us at our home with two semi-functioning toilets in 11 days. We have two toddlers and I need our toilets to work, so I reluctantly accepted the appointments. My husband and I made several arrangements to be available from 12-5 for this appt. Discount Mechanical called me the day before the appt (9/26) to tell me they needed to reschedule me to October 28th! That’s more than a month away. I asked them if they could move some things around for us since we had already waited 11 days. They were unyielding and couldn’t care less. HSA reported to me that the dispatcher was rude to her when they called them to ask about this situation too.
This is terrible business and really disappointing. I asked HSA to consider using someone else for their business and they said they would be looking into it. I do not recommend you use this business bc they are very unreliable and do not care about taking care of people who need help.

Dustin Slinker

a year ago

From the ladies who greeting me at the front door around closing time to the techs working in the back, they were all super helpful, professional and provided an outstanding customer experience.

I will be giving them a call for any mechanical system work I need done in the future. They truly have a passion for their work helping others.

5 Stars!!

Rich Lloyd

2 months ago

Technician came in and determined my problem quickly. In this case it was a quick repair. Give them high marks for being on time ( even a bit early). Thank you for getting my heater working again.

Sarah Robinson

2 years ago

Colby Richards

a year ago

Brian was fast and efficient. He gave his opinion on some piping that was near by and had great customer service.

Heather Alley

6 months ago

Peter was very knowledgeable, personable, and professional. Thank you for sending him!

Darance CARTER

7 months ago

Kirk P. was very helpful and professional. cost
was excellent. !!!

Josh Kerstetter

a year ago

Jeff was absolutely professional and friendly. He was able to figure out the issue with the thermostat and the furnace quickly. He also gave great recommendations on what needs to be serviced and how to get it done. Thank you for everything! Great work Jeff

Tim Cerruti

a year ago

Peter was awesome and I really appreciated the help getting my heat working again.

bryan bolo

7 months ago

James Depew

a year ago

Lala Malala

a year ago

KIRK THE SERVICE TECH , DID AN EXCELLENT JOB CLEANING OUT THE PIPES FROM THE HEATER. WE LOVE THAT HE TAKE THE TIME TO EXPLAIN WHAT THE ISSUE WAS. THANKS 😊 KIRK.

Charles Orr

3 months ago

Peter came on time and helped me get my water heater fixed! He was very friendly and got it fixed in no time!

iAMDerek Williamz

2 months ago

Pipe burst and they had a technician on site within less than an hour after hours

Courtney Brannon

2 months ago

I called Discount Mechanical and Plumbing due to my crawl space having water and the sump pumps not working properly. They sent Abu out that day. He was extremely professional, friendly, and didn’t try to oversell me on items that needed to be fixed. He was able to come out the next day and fix the issue. Highly recommend Abu and Discount Mechanical and Plumbing.

Joe L.

5 months ago

Fast and courteous service

Mithrandrill Tharkûn

11 months ago

Not perfect but the best I've found so far. Ask for Kirk Panzer for great and fast service

Deborah Duricka

11 months ago

Our furnace stopped working on a cold Sunday morning, and Discount Mechanical Heating and Plumbing was able to send a technician within a few hours. Brian quickly diagnosed and fixed the problem. We are toasty warm and grateful for the availability and expertise. Highly recommended.

Don Burand

10 months ago

Peter was very personable and professional.

Karl Schultz

a month ago

Raven showed up at the front end of the time window and took care of everything for us! Super professional and did great work.

Isaac Young

a year ago

Andrew Krosbakken

3 years ago

Please find another option for your plumbing and heating needs. I would not recommend this company to anyone that needs things done correctly and quickly.

As I am preparing to sell a property, and I have already moved out of state. The buyers inspection found an issue with the dryer vent and a leaky bath faucet. I contacted discount mechanical because they had done some previous work on my furnace, and had an OK experience but I was there in person to make sure things were done properly and in a timely manner.

This time, being out of state I couldn't be there to make sure things were done the way the home inspector needed things to be completed. I asked them to fix the faucet and hook up the dryer to muni code (no vinyl or aluminum corrugated tubing, must be rigid metal).

No problem they said, and I asked them keep me in the loop as primary contact but I gave them my realtors contact info for the key to the property. I receive an invoice on 12/30/2019 that had the work performed and no where on it did it say that there was any work left to be completed. I paid the bill and let my realtor know that a follow up inspection can be scheduled. A week later before the next inspection, my realtor calls and tells me that the dryer is pulled away from the wall, the work is incomplete.

I contacted DM, and they told me that they have been working on finding a way to fix the dryer vent flapper. But I called them and it was a week later.

They didn't keep me in the loop, the invoice didn't say that it was incomplete, so here I am having to extend the closing date which costs me more money. After speaking to a manager about this issue, they said they would call me back but never did. Every time they said they'd get back to me, I have had to call them back. They came up with excuses of why I wasn't notified.

Then they said they were working on it and could get a Tech over that day... and maybe could get it done but said that they were pretty busy. What they didn't say was that they messed up and would make it right. There were no apologies, and I even heard another manager or possibly the boss in the background commenting towards this call in a very unprofessional manner. Their customer service needs to be overhauled.

After several phone calls and discussions, they told me that I should find a handy man to fix this problem. That was the only thing helpful that DM did for me. I had a handy man over there 2 hours after that and fixed 2 hours later, including fixing the exterior vent and everything was to code. Why couldn't DM do that back in December on the initial visit? Good question.

The initial invoice has labor that is far more than what is acceptable for fixing a faucet and they will not refund any portion of that labor. Initially when I paid it, the labor amount made sense for the two jobs that needed to be performed. But since nothing was done about the dryer vent, the labor amount is too much.

I am waiting to hear back from the boss about this issue but I suspect that I won't get a call.

The photos below are of what my realtor found a week later after the invoice was sent out. Not exactly done to code.

Autumn Cantor

2 years ago

Reggie is always great! I’ve worked with him a couple times now and each time he is willing to share as much as he can to help me understand the issue and how to resolve it. He’s operated on multi family boilers and combi unit water heater/boilers with me. I appreciate his expertise every time. AND his patience for questions.

Krys Roets

10 months ago

Kirk was awesome.

James Saephanh

a year ago

EzyBrrzy

11 months ago

Tony Williams

a year ago

I've read the recent bad reviews. With any larger company there are bound to be some bad experiences. I had an issue with a shower valve in my 4plex. Nonetheless I had 9pm after hours visit to diagnose the problem and at least stop the leak providing all tenant access to water. Issue was fixed the next day. So for an emergency fix that was completed within 48hours, the job was superlative. Nate was also great to chat with and kept me up to speed while I continued about my day. Job well done. 👏

Eric Estrada

a year ago

I called Discount Mechanical and they had a technician dispatched immediately! Kirk Panzer, the technician, was there in 30 minutes! He educated me on how my furnace operates. He diagnosed the problem, and resolved the issue! Thank you Discount Mechanical and Kirk!

ReThink Home LLC

8 months ago

Abe Frohammer

3 years ago

I was forced to use Discount because of HSAhome warranty. The initial visit went fine and Scott accurately diagnosed a broken heater. He told me a number of ways my new heater could be installed and wasn't decided on which way they'd do it.
After the estimate was submitted I was notified I would have a large out of pocket cost. This was not all Discounts fault as HSA has ways of making sure they cover as little as possible due to verbiage. What made me ultimately decide on getting another contractor was the lack of answers for some of the costs in the estimate. They quoted me 2-3x what venting costs, as well as attempting to gouge me on a scissor lift rental and complications charge. The technician explained to me that the complications cost was an undetermined amount that was necessary for the technician to work from and orient themselves to the equipment. Apparently Discount technicians do not know how to work from or operate scissor lifts and the charge is something that is unquantifiable. After pressing him on what the charge was for the technician said its just what it costs and he didn't have the exact costs of what equipment or supplies would be, even though those should be transparent.
He then proceeded to try and convince me that they don't make money on these jobs because of HSA flat rates and that I was holding him hostage by asking him what costs were that I would have to pay for out of pocket. The lack of candor and caginess on costs is the main reason I would never recommend anyone use this company if they have a choice. They didn't seem to mind that half the cost would be out of my pocket and weren't remotely interested in helping me find ways to mitigate that. Their costs are what they are and you should just accept that at face value.

Jimmy Zhou

10 months ago

Jarah Steele

9 months ago

Parab Olic

a year ago

Kirk was extremely professional and got my system up and running by.

Lisha Paulino

a year ago

TDAK907

8 months ago

Brian came out was very kind and explained what preventive maintenance I can do on my furnace to make it last longer.

Jacob Evans

5 months ago

Today the technician was thorough and explained potential hazards. Last year I had a thermostat installed and it wasn't installed correctly, and the technician from last year turned up my boiler as I asked him, but didn't mention that the aquastat could build up sediment. If I would've known that I wouldn't have turned asked him to turn it up.

Jon Mueller

2 months ago

Kirk was awesome and very informative as well as thorough and a good educator. That said I do not like that discount mechanical insists on a deposit before scheduling a visit even when you are a long time customer who has used them for major jobs over the years always pay on time and subscribe to there annual program. I find it a bit insulting.

Jason Somers

9 months ago

Kirk did a great job installing a gas valve on my furnace. He took the time to trouble shoot and diagnose the issue even though he was there to just install the part. In the process, Kirk was able to discover that I needed a new thermostat because it was faulty. He was even able to work out a solution to give us heat for the night until I could buy the new thermostat I wanted the next day. Kirk was very professional and he did an excellent job of answering all of my questions! Very pleased with the service.

Dion Humphrey

2 years ago

Shirley Weston

5 months ago

Nathan Henry

a year ago

Kirk was our service Tech, he quickly diagnosed our issue and was very friendly.

Jessica Feenstra

10 months ago

Woke up on a 10° Sunday morning to a cold house and a broken boiler! Kirk showed up within an hour and quickly solved my issue AND had the right parts to fix my old boiler. Kirk is incredibly competent and friendly. He showed us how the system works, walked through the repair with us, and now my house is warm and I am much more informed on the workings of my boiler. I am a huge fan of Kirk and Discount Mechanical and look forward to my new membership with them to keep my boiler clean and inspected annually. Thank you so much Kirk and Discount Mechanical!

Thranduil Greenwood

a year ago

Discount Mechanical has consistently performed well on every call for heating or plumping for our 30 year old quality home over the last six years. The price is always reasonable and they get here fast when you need them the most. Highly recommended.

Jacob Long

10 months ago

called because my furnace stopped working while I was out of town and needed it turned back on. they told me it was going to be $89 to get somebody out there to diagnose it. I was charged $330 by them and was given a false diagnoses. after i got there diagnoses they sent me an estimate saying i needed to have my furnace replaced and that they would do it for $4000. I called my buddy and when he got off work he went to my place and plugged in everything that the tech from here unplugged and relit the pilot light turning my heat back on. when I called to see about why i got overcharged the office manager got snippy with me and continued to try to sell me on something I don't need. I told her to stop trying to sell me and to issue the refund back to my account and she hung up on me.

aidan wilgus

7 months ago

Called first thing in the morning after my heat had gone out the previous day, they got to my house within a few hours and got my heat back on. Everyone I worked with was so helpful and professional.

William Toimoana

a year ago

Kirk was very professional and answered all my questions.

Lisa Melvin

5 months ago

Very professional and answered all my questions.

Latoya Brown

a year ago

Amazing work! Peter was Very informative and performed quality work!

David Netishen

11 months ago

Kirk & Reggie did a great job locating the noisy pipe in the walls. Fast response and terrific job in the end. Great team effort all around. 100 percent satisfied. Thank Oh and I signed up for their annual membership. A must have. Thank you guys!!

Pierre Clark

8 months ago

Fast and very professional!! Couldn’t ask for a better representation of the company!

Doctor X

5 months ago

Peter solved everything right away.

Nolan Heath

10 months ago

Adam Lees

a year ago

Absolutely fantastic. Took an unusable bathroom and made it fully functional. Peter was very approachable and hard working, frequently doing extra repairs and buying supplies to make sure it was done right.

Elwood S

2 months ago

Peter, Jayden and Raven did a good job and took care of the three jobs I had them come out for, and while here I had another issue that had recently happened and they took care of that also staying within the estimate.

Nicholas Lehman

6 years ago

Have had some ok service with these guys when a home warranty company called them out. One thing I was not impressed with was this company did the inspections and servicing of the heating systems when i purchased my fourplex in April. They put stickers on three of the four furnaces with dates saying they had been furnaced. In October the one unity they did not sticker a tenant had her carbon monoxide alarm go off and she called the fire department. They identified the old furnace as a probable cause and asked when i had it serviced last. I told them 6 months ago in April when i bought the place. I called another more reputable company to come look at the unit. The technician was over there for two hours cleaning the burners and the furnace. He said it had obviously not been cleaned in years. When i called discount Mechanical they told me the unit had been cleaned in April because they have the serial number written down by thier tech from that date. The secretary claimed it was human error that he did not sticker the unit but insisted it was cleaned and that i should have it serviced every six months. I asked her why and how it would get that dirty between April and October when no one runs thier heat that much. Anyways these guys are obviously around because they are cheap and like i said they have done some ok work over here but this experience rubbed me the wrong way. I wouldn't recommend them there are better contractors in town and what money you save with them you will probably end up spending down the road fixing thier work.

Megan Weaver

6 years ago

Had a bad gas leak on my boiler. They came out the same day and was able to repair it the same day. The tech was very friendly and informative. Very happy customer!

Jon Mick

9 months ago

Arrived quickly and diagnosed the issue with the furnace, friendly, professional service.

Matthieu Ostrander

a month ago

Called to get scheduled for a estimate. Unfortunately they will not conduct an estimate without an $89 dispatch fee that is nonrefundable.

John Morales

a month ago

Just had some work done on my water heater & the technician Raven was a rockstar!! Good communication & great work .. really appreciate it & will be using them in future work … would recommend

David Rush Jr

2 years ago

Getting same-day service from a heating contractor on a cold winter day in Anchorage, Alaska is easier said than done. But Brian from Discount Mechanical arrived at our house within a few hours of our call — and two hours earlier than promised! The problem turned out to be a bad igniter in our 18-year-old boiler. Brian checked all over town, and no one had the part. To say he went above and beyond the call of duty to locate the part would be a vast understatement. It appeared it could be a week or longer before one could be located and shipped from the Lower 48, but Brian persevered. He managed to find the part and had it overnighted, so we were without heat and hot water for only three days. Once the part arrived, he wasted no time in getting to our house and installing it. In addition to doing a great job, Brian was courteous, accommodating and professional in every way throughout the process. This was our first experience with this contractor, but it certainly will not be our last. My wife and I strongly recommend this business.

Cheryl Charles-Smith

4 years ago

Furnace started going out in fall time, installed and got us running in no time.

Dorothy Ahlalook

a year ago

Peter deserves 5 stars. he was very polite knowledgeable and efficient.I will gladly use your service again due to his performance. Thank you

Dave Fredericks

8 months ago

Being a weekend it was a quick response & diagnoses Brian did a great job I will recommend and use again if necessary… thanks guys at Discount Mechanical

G

a year ago

I have been using Discount Mechanical for many years. And they consistently provide good service. My Service tech Brian was friendly and knowledgeable I highly reccomend Discount Mechanical for heating and plumbing services.

Anita Spernak

9 months ago

I was pleased with my service technician.

Casey Anderson

10 months ago

Kirk stopped by my home to do an initial inspection and give me a rundown of how my my heating system worked. He was professional and explained things simply and clearly. I am glad to become a member of their service subscription.

Ok-Kyu Lee (발치왕)

11 months ago

Kirk fixed our heater great!

Getter Dun

a year ago

Shana Hamilton

a year ago

Peter was friendly and professional! He made sure everything was to my satisfaction before he left! 5 stars ⭐️⭐️⭐️⭐️⭐️

Lindsey Mumme

a year ago

Bill Peterson

9 months ago

Kirk the technician very personable. Full of knowledge. Great person working for discount mech.

Jay Van Alstine

4 months ago

Abby McCormick

9 months ago

Kirk Panzer is the best

Be deserves 100 stars

Mackenzie Moen

a year ago

Kirk was thorough and descriptive of the issues and how to fix.

Hernan Valdes

11 months ago

Thank you Peter Nabers for your assistance! The air gap leak is no more.

Angel Miller

7 months ago

Today I called for fast service. I needed my heating system and water heater tested, cleaned, and noted of any issues.
Within one hour I had a Tech polite young man at my house with great knowledge, great customer service, He walked me through my systems and spent time in discussion with me.
Once again, great service by Discount Mechanical.
Thank you

Wendy Robbins

a year ago

Kirk replaced the float assembly for our humidifier. I appreciated his professionalism, efficiency, and friendliness! I also liked the text prior to his arrival, so I knew to expect him. Discount Mechanical always sends capable techs to fix my problem!

Mike B.

a year ago

Harlyn A

8 months ago

We were out of town and when we came back our heat to the upstairs was not working. We thankfully missed the insane snow storm so when I called Discount Mechanical Heating and Plumbing they suggested we clear the vents on our roof. Sadly that didn't help. We called again and they were very quick to come out. Our heating system needed a new pipe and Kirk was very open with us about the issues and talked us through them. It made understanding the issue better. We highly recommend this business. Everyone was very sweet considering it was Christmas Eve.
Thank you! 5 stars all the way.

Kathy Black

a year ago

The job was eventually done but he took longer to get the job done due to a smoke break he took while in the middle of the job

Anne Bacinski

3 months ago

Peter Andersen

5 months ago

Bob Smith

a year ago

Our tech Peter did an outstanding job! He was very experienced and polite. During these times of Covid, he showed up following recommended best practices. This visit was mostly informative as a new home owner and he answered all of our questions. A minor, and only concern, was an additional fee to fix our garbage disposal. With that being said, $250.00 is a fair price in my opinion for an hours woth of information and minor repairs! We will definitely use Discount Mechanical in the future and from this experience I would recommend them to others. Thank you!

Ronell R

4 weeks ago

Jim was very professional and knowledgeable. I've been using Disount since 2016 for maintaining my HVAC and tankless water heating system and highly recommend them for quality service.

John Buck

5 months ago

Peter was very professional, experienced, and personable. 10/10 would recommend.

Nathan Heathers

a year ago

Ramon came and fixed what needed to be fixed. Greatly appreciated.

Marvin Tavarez

a year ago

Maddmaxx 91

a year ago

The installer by the name of ramon was great on the repair job he did.

karolyn brown

a year ago

Discount Mechanical was prompt to come repair my heating system when I reported that it had gone out. They were also able to diagnose and address another problem about which I was unsure who to call. They did all of this within the same day that I reached out to them. I am very pleased.

BRIAN JONES

a year ago

Caitlin Nelson

a year ago

Daniel Salazar

2 years ago

I called because I had a clogged drain. The plumber came over told me we had a clogged drain than told me that their company doesn’t unclog drains. We listened to my recorded conversation and I asked for service of a clogged drain. I asked how come no one told me they do not unclog drains. I was then charged 145.00. I spoke with the office manager and she acknowledged the schedulers error of not informing me that they do not unclog drains. Office manager said she would try to refund me half of the money but she needed to talk to owner first. Office manager calls me back and says that they would not refund me anything. I told her to have the owner call me back but the owner has been too much of a coward to call me back. Do not use this company!

joan alcodia

9 months ago

awesome, im happy for service kirk provided..

Cathy Hodge

10 months ago

Monica H

a year ago

Kirk Panzer was wonderful. He diagnosed the problem quickly then fixed it quickly and advised me of another issue that I will need to take care of to prevent further problems down the line. I will definitely use them for this subsequent repair. All around great experience.

Meg Opfer

7 months ago

Dwight was our techinician and was super amazing!

ike James

2 years ago

Willard Sonday

a year ago

Daniel Brownley

a year ago

Frances Siple

3 years ago

Giving 5 stars for professionalism, integrity, and expertise in our convoluted boiler system (Triangle Tube). Since 2019 we have called them out three times and each visit was completely satisfactory. Quick response and first call resolution is so much appreciated.

Sandra Golley

a year ago

Matt Rafferty

9 months ago

Kirk was fantastic - knowledgeable, practical, thorough, and cost conscious. I’d recommend him.

a nonymous

2 months ago

Polite, professional workers - always do a great job.

Sonya Thomas

10 months ago

I would happily recommend this company to anyone looking for a plumbing company.

latasha evans

a year ago

Ramon did an awesome job installing a vent in my bathroom. The result is clean, presentable and it functions! I was connected to Discount Mechanical by way of a local program. They have analyzed my heating system made recommendations and completed the fan install. During the months of visits everyone from the team manning the phones, to the pros that visited my home, I had a respectful experience. This team cares about completing the job and delivering a good work product. Give ‘em a try!

Jamie Weston

9 months ago

Very friendly knowledgeable staff. Peter was very professional, friendly and on point with everything. Even made us laugh! Will definitely use their service again if needed. Thank you!

Ana Dominguez

11 months ago

I was happy with the service provided and the cost was fair. Peter was professional through out the process. He cleaned up the job site after he was done. So, I feel good about recommending this company.

I scheduled a follow-up service to check the garage heater, boiler and water heater which was more than fair cost wise. Kirk and his apprentice were polite and very professional while conducting their job. They also keep their job site tidy and cleaned up upon completion of the job. I would definitely continue to recommend Discount Mechanical.

Christopher Lee

a year ago

I appreciate Kirk Panzer service tech for coming out and fix my thermostat. He’s good and professional at what he do. Thanks truly.

Brittany Watkins

2 years ago

We have used Discount Mechanical in the past without issue and they are who our HSA dispatch’s out for plumbing and heating services and it seems the office is very disorganized, they came out to repair our heat system and then charged us double what we were told was the price. After calling and questioning them on what was done because we still had no heat and a 600+ bill then we finally get a call back from someone saying our HSA approved half the bill (after being told they denied the bill) so we owed the original quoted price. Then I was scheduled to have them come back out and they didn’t come on the original scheduled date so I called to see what happened and they got me rescheduled only to cancel that appointment 2 days before because of a recommended service that they say now is a requirement before they will come out. The lady I spoke with who is the scheduling lead was extremely RUDE and was talking over me as I was trying to explain to her that the service was recommended and was not mandatory for the scheduled appointment I had that they never showed up for.
DO NOT USE DISCOUNT MECHANICAL!! Listen to the rest of the 1 star rating on here and stay FAR AWAY!!

Carol Smith

a week ago

Abu the technician rocks!
Needed to move the all of the plumbing for my kitchen from one side of the room to the other. I had used them before and had good experiences. This experience was a great one! Their technician Abu was professional, friendly, and a real pleasure to have working in my home for the day. He consulted with me on the work and got clarification before completing a task. The result was exactly what I had envisioned.
He was quick and efficient I would use these folks again anytime!

Glenn Hudson

a year ago

Katy Lovegreen

2 years ago

Kevin Brownsberger

a year ago

Kirk was helpful, informative, skilled, and personable as he repaired the base board pipes that burst due to freezing, and made sure the boiler was working right.

Tia Mikes

2 years ago

We are returning clients and have used Discount Mechanical several times for different services. They are and have always been professional. Every time they have come during the scheduled hours, their technicians are knowledgeable and friendly. Their prices are great for the services and quality of work they provide. The office has provided great customer service every time we have called to be scheduled, pay or had a question. We highly recommend Discount Mechanical.

Marcello Ramos

a week ago

Jason Murray

10 months ago

There was a cancellation, so we were seen quicker than expected.

Kirk came along, diagnosed and called around town for parts, but the furnace was built in 1982! No luck.

Kirk turned around and did a estimate. I was only charged for the call no further charges until we install a new furnace soon. The original did it's job for 40 years. I'm sure the estimate and replacement will be reasonable compared to my first estimate from another company in town. Thank you!

Julian Walker

11 months ago

Pilot light went out called Discount mechanical. They sent out Brian he was quick professional had parts …. Highly recommend all this on a Sunday and done by noon!

bryan fannon

2 years ago

Michael R

10 months ago

my main water valve was seized a bit and they came by to take a look at it same day. Took just a bit more force to get it free/loose. Kirk also took a look a quick look at my shower for me.
‐---------
Update. I also apparently had a leaking tub too, as I noticed my 2nd floor ceiling dripping water. I called discount and got kirk again :D. He was able to come same day, cut the drywall, quickly caught the issue and fixed it within minutes for me.

Kevin McElhaney

3 months ago

Michael Frost

2 years ago

Casey Bieber

11 months ago

Peter is a great guy

Joe Seale

7 months ago

Discount Mechanical technician Dwight Seale is professional and efficient. Thanks DM!

Mary Nickarz

2 years ago

Heater,hot water hearer,gas fire place cleaned.

Josh Turn

5 months ago

Pre sale cleaning inspection. Good service with good notes

Branndon Thomas

3 years ago

Lora Jorgensen

a year ago

MICHAEL TART

2 years ago

This place is about the business, they are on time and knowledgeable and if they can't help you I believe you might need to get a total replacement of a system because hey they can fix just about anything.

Benjamin Stevens

3 months ago

Christian Stewart

a year ago

Sequoia Peterson

a year ago

Kirk was awesome help, appreciate the quality care and advice for heating systems!

Esau Fualema

7 months ago

Responsive and fast service, came through, diagnose the problem and fix the problem within 15 minutes. I am definitely recommending you guys to my other properties. Thank you so much.

Shannon Storrs

a month ago

Katherine Osegueda

11 months ago

KEG

11 months ago

Kirk was very professional, helpful and punctual!

Kim Armstrong

4 years ago

OMG, I only went to them because my home warranty company made me use them. My heater/gas boiler went out in October. It is 2 months later and they still haven’t fixed it. They keep saying they will come and they don’t. They keep saying they will call and they don’t. Also cannot get ahold of my HSA home warranty company to report them .
HOW do companies like these stay in business. Unbelievably unreliable and now even if they do show up I don’t trust that they know what they are doing.
If it weren’t for my handy man friend who kept jeririging my boiler, I would have had no heat, no hot water, frozen pipes and no house to live in. Essentially I have no home warranty even though it’s been paid for and I paid my deductible to Discount Mechanical. All for nothing. Please do not hire these people or get a home warranty from HSA.

Alyse Staley

a year ago

Peter was informative, friendly, and professional. Kept me informed of each step of the replacement process and the possibility of various outcomes depending on the shape of my sump pump. He did a wonderful job

Xochitl Rodriguez

a year ago

Kirk did a great job! He was polite and has great customer service.

Kayla Rose

6 months ago

We had some contractors out that didn’t properly replace an air pipe they moved causing the pilot light to go out on our boiler, but Dwight came and saved the day! He was professional & quickly diagnosed/took care of the problem and provided me with a report. Very happy with my experience with Discount Mechanical Heating & Plumbing & you can’t beat the price! 10/10 recommendation.

Stella Beaver Tom

a year ago

Rick Sandhoefner

a month ago

Raven was kind, professional, and did an excellent job explaining everything.

Stephenie Wolf

2 days ago

They were on time, knowledgeable and professional.

Jerry Sumabat

6 months ago

casey schanz

5 years ago

I don’t not recommend these clowns! I had them recommended to me by our realtor for cleaning and inspection of our heating system. They came and did the inspection, never sent me the report and they called me a day later wanting me to pay them. I told them I was not going to pay them until I at least get a report. After constant calling for days the inspector finally submitted the paperwork so I could have access to it. The inspector said we needed to have a specific clearance from the ceiling to the water heater which our water heater did not have. We had the water heater professsionally installed less than a year ago and the contractor said it meet the specifications for Eagle River. The clowns at Discount Mechanical said it didn’t so we couldn’t sell our house until it was done. Our contractor went back to our house and took the sheetrock down in the garage and showed them the floor joists do not allow for the specific specifications that discount mechanical are demanding and there is literally no possible way for it to meet this specification. Finally Discount Mechanical decided to call the city and the city person in charge of things like this said, in Eagle River almost all houses are that way and our water heater was fine. So after weeks of screwing around and hundreds of more dollars spent we actually had to do nothing to our water heater. Shouldn’t the inspector that is licensed to come and inspect your house know that?

Next they said our furnace was bad and we needed a new one. They quoted me $3600. I thought that was expensive so I called 4 other companies and they were from $2700-2800. So I told this to Discount mechanical and they said oh sure no problem we can match that. Wow! Just like that you can go down almost $1000. They apparantly are screwing people by charging way more for the work than other companies.
Then they said I needed an 80k btu furnace when all 4 other companies said I could easily use a 60k btu and really only needed a 50k btu furnace. Finally I agreed to a specific 80k btu furnace with them and they were to install it the next day. Turns out they couldn’t do it for a week but since I called them they bumped it up to 5 days out which was a day before I was suppose to close on the house. Then they came and installed it and I got the charge for the furnace. The receipt they gave me said they installed a 100k btu furnace so I called them up. After much confusion on their part they finally got back with me and said they did install the wrong furnace. On all the paperwork it said to install an 80k btu furnace but for some reason their tech installed a 100k btu furnace. By the time this confusion was resolved the house was sold and their manager called me back and wanted to go back into my house to take out the 100k btu and change it for the 80k btu furnace. I told him it isn’t no longer my house so sorry.

So from the front desk, to the techs, to the inspectors, to their parts department, and to the management I would not recommend these clowns!! Terrible job and business!!!

Robert Hughes

a year ago

Good job and knowledgeable

Sarah D

8 months ago

Kirk Panzer came out to my home twice on Christmas to fix my furnace issue. He had no problem getting it back up and running when I thought I’d have to go without heat. Thanks Kirk! And thanks for working holidays!

Daniel Whitfield

3 months ago

Kirk was Great!!!

Jessica Goldberger

10 months ago

I had initially used this company because the previous homeowners had. A tech did come out and fix a leak on my on demand water heater and as part of the repair the tech had recommended two other maintenance items totaling over $900. I agreed to those service items and less than a month later my whole system shut down. They sent another tech out who assured me that the repair would be covered under the warranty from the previous maintenance. The service manager Reggie just said they had to order a part and would fix as soon as possible. So I waited two weeks without any hot water or heat (in 20 degree weather) for this flow sensor part to be ordered. The only updates I got were from the front staff who told me they wouldn’t be able to get to my job for at least another two weeks. The front staff was not only unresponsive but also unhelpful. I finally called other plumbers in town who both had the sensor, that was apparently on back order for discount mechanical, in stock because the on demand water heater I have is the most common ones in anchorage. (I also verified the part was in stock at a local heating in plumbing store after it was replaced.) So I had Moore Heating and Plumbing come spend all of 20 minutes to fix this sensor and it was cheaper than any bill I had from discount mechanical. I would under no circumstances use their service again. They left me without heat for two weeks waiting for a part that is in stock at multiple locations in town. Plus they are way more expensive than every where else I called.

Discount Mechanical had sent me a quite to quote to replace the flow sensor initially for $900 and Moore Heating and Plumbing charged me $300. So they would have overcharged me $600!

Donna Riordan

7 months ago

The gentleman was on time. He knew his business. I really liked that he explained to me what was going on, in terms I could understand!😊

Rosa Urbina

8 months ago

Peter was very professional and genuine. Exceptional customer service. Thank you!

Nicole Kung

a year ago

B Daven

a year ago

Kirk was friendly, professional and communicated well. He gave me all the information that I needed to figure out how to proceed. Recommend!

Donna Fleury

a year ago

Dylan Hannah

3 weeks ago

Peter ellert

6 months ago

Kirk was very professional and was able to solve the issue very quickly and was also extremely knowledgeable on the equipment.
Highly recommend Kirk for anyone looking for a good plumber.

Marissa Brunson

7 months ago

Stay Gold Inspections

a year ago

We are very fortunate that Kirk was assigned as our technician. He was friendly, knowledgeable, and took the time to make sure we knew exactly what was going on with our water heater. I highly recommend Kirk with discount mechanical. A++ service!

June Gustafson

9 months ago

Very personable, professional and thorough. Thank you for your speedy response.

David Arthur

10 months ago

Was installed with professionalism and on a timely manner.
Thank you very much!

Lynn Miller

2 years ago

Chris Snovelle

a month ago

Got our furnaces up to snuff quick and only had a couple days from first call to completion. Will definitely use them in the future.

Laurie Savitt

10 months ago

Service Tech Kirk Panzer was prompt, polite, and thorough. I was very pleased with his service

Camden Reddish

3 years ago

Did an inspection for us but took 3 days of calling and emailing to get a receipt and estimate for repairs. Then all their paperwork had discrepancies between each sheet. Called back to have it corrected, its bee 3 more days and i still don't have the paperwork. Trying to get my house sold. I called Muotka mechanical and they took care of everything and their price ended up being 700 less than discounts repair price.

Warren Schaefer

10 months ago

Kirk did a great job, doing an annual inspection and cleaning of my water heater and forced air furnace filling me in along the way with the components he was evaluating, adjusting and cleaning. Friendly, efficient and great on phone and in person. Thanks Kirk!

Ivette carter

a year ago

Very professional. Done in a timely manner very polite

Aaron Magwire

9 months ago

Had heating problems during the coldest weeks of the winter so far and they were able to squeeze me in today...on regular time!! Everyone else I called were going to be a 6 day wait AND it would be after hours.

They were punctual and gave a courtesy call before arrival. The service tech, Kirk P., was very professional and extremely knowledgeable. He knew what was wrong instantly by my description. He was very quick and we had good conversation while he worked. I will definitely be using Discount Mechanical for all my future service needs.

T

a year ago

Bad customer service especially driving in our neighborhood almost hitting cars and not looking for kids.

Debraa Marquardt

a year ago

Marjorie Waggoner

a year ago

Kirk was very thorough and helpful.

Carolyn Stone

7 months ago

Joanie Hope

9 months ago

Fantastic!!

Phil Cannon II

a year ago

Great service. Immediately diagnosed the problem and was able to fix the furnace right away. Our service man (Kirk) was extremely nice, friendly, knowledgeable and capable. Would recommend.

Stephen G Walker

a year ago

Kirk was fantastic! On time, friendly, communicated well and was receptive to my giving him a vision of what I thought was wrong, he double check , confirmed then communicated a battle plan. Execution was flawless and we had fun!

Kyle Hoffer

a month ago

Kirk came and inspected my furnace and boiler, found the issue and got our rooms heating back on like piece of cake 🍰

Highly recommend ⭐️

Edward Wesley

3 months ago

Their price is reasonable! Social interaction is professional! Performed job on time!

Amber Mitterling

11 months ago

This company was chosen for me by my home warranty company. Communication was prompt, the technician was friendly and on time and quickly got the issues sorted.

David Edwards

a day ago

Peter Keel

a year ago

Kirk was very prompt, professional, and courteous from the phone call to let me know he was on the way out, all the way through the job being completed. Very knowledgeable and thorough during the inspection to find the source of the leak. Once the issue was identified he had it fixed within minutes. Kirk was very friendly, it was nice getting to meet and talk with him throughout. Outstanding workmanship.

carol prevost

a month ago

Awsome company ! Fast, professional and got the job done quickly . Came same day as called which was a plus!

LYNN Ragle

5 months ago

Great service overall from Peter Nabors.

Lizaldy Pino

a year ago

Emilio Gonzalez

9 months ago

Lois Lizuck

a month ago

Raven did a great job! I needed a check up for the water heater, furnace, and garage heater related to the sale of my house. Service was fast and efficient, would use them again!

Jose Vaques.!

8 months ago

Ryan Walters

a year ago

Kirk was our Service Tech and was so efficient and kind! He referred a cleaning service and educated us on maintenance for our furnace as we aren’t experts. We appreciated his kindness and expertise.

Alex Farrell

2 years ago

ryan hook

4 months ago

Very good, would use again.

paul school

a year ago

I had discount mechanical come out to fix a pipe that was leaking. I had the job prepped with the drywall removed. They charged me $317 to do a quick job- $89 to show up, which was not credited towards the bill. I had Circle Plumbing come in after hours, and I was charged $215 for the same work. Circle gives a one-year work guarantee while discount gives 30 days. Not to mention, the plumber for discount didn't have the correct part, and I had to wait an hour before work could start. Bottom line, there are much better local businesses. They are a rip off.

Zan and Todd Plumhoff

a year ago

Kirk communicated professionally, was right on time and helpful.

David Lucks

3 years ago

I had a leaking pipe under my sink, Discount Mechanical was sent out through my home warranty company. They replaced my faucet without telling me with very cheap type of faucet, I had a nice two handle faucet with a long neck as I have a shallow sink, the one that was installed was a cheap Delta type you see in old rental apartments. Had I been notified that I needed a new faucet I would have bought one and had them install. Now after they have installed a cheap one they won't come back to fix it unless I pay for the labor. I am very disappointed with the service that I have received.

R & R Lesslie

a year ago

Kirk found the problem quickly, they had the part so it was fixed in about an hour! And a fair price, not like other quotes I got! I’ll use Discount Mechanical only, from now on.

Miled Erickson

a year ago

nateragis

a year ago

Excellent in every avenue. Will recommend to anyone.

Dwane Anderson

a year ago

Lou Fontenot

a month ago

Peter was professional and nice. He answered my questions and fixed my toilet with no problem.

Rena Anderson

8 months ago

They were very good from my office visit to the Installers, Great Team work,very efficient and knowledgeable, If you live in a mobile home,I Highly recommend Discont Mechanical and Heating!!!

Static Tantrum

10 months ago

Sherri Carlson

9 months ago

Update 2: We have heat!! Thank you so very much, Kirk, for coming to our rescue!!

Update: We were just informed that they do not in fact have the part that we have already paid 50% of and now it will take even longer, they have to order the part. This just gets worse by the day.

If you don't need parts they have to order, I'm sure they are great. If you do need need parts they have to order - thank them and call anyone else. We had to call for service when our furnace went down. This was 11 days ago. Their stickers are all over our heating system. (We are new owners) 11/25/22 placed call, paid the callout fees in advance - the tech called us and came when stated. We needed a part. WE called them on 11/28/22 to find out eta of said part. They needed our authorization to order part because they didn't have it. Paid for 50% of part up front. WE called again on 11/30/22 they have the part but can't get a tech to us until 12/05/22. SERIOUSLY? It is now 12/06/22 and we are still without heat. WE called them again this morning only to be told after we talked to them previously that they didn't call us because they had our number wrong. Note: the tech called us on 11/25/22. NEVER ONCE did they check to make sure they had our contact information correctly. This is disrespectful and horrendous customer service!! Do NOT respond to this stating you are going to talk to your people. I've read the responses from you to the reviews like mine - it's a waste of your words.

Angelica Vang

a year ago

Ramon and Robert were awesome and got the job done

C Walker

6 years ago

Hands down the
best service in town.

Bambi Lush

6 years ago

IF YOU ARE USING HSA HOME WARRANTY, REQUEST TO BE SCHEDULED WITH LITERALLY ANY OTHER COMPANY BESIDES DISCOUNT MECHANICAL. Besides being two and a half hours late, (I had requested a half day of work, two weeks in advanced, because the receptionist insisted that the plumber wound need 2 hours at least to fix my problem) the guy takes one look at my toilet and says yeah it's clogged, we don't do clogs (you would think the receptionist would have mentioned that when I scheduled the repair). Besides missing out on half a days pay, the man still demanded I pay him for the $100. I complained and said he did nothing besides get my floors dirty, and was 2.5 hours late on top of that. They would send me to collections if I didn't pay. They said I have to pay it because my HSA requires it. THIS IS A LIE. I called HSA and filed a formal complaint about this company and they told me that under no circumstances would they expect me to pay my deductible if no services were performed. IF YOU'VE HAVE A BAD EXPERIENCE WITH THIS COMPANY REPORT IT TO BBB, I did.

Anne Reynolds

a year ago

He installed an American with disabilities act certified hand shower. Thanks

Lance Cole

11 months ago

Kirk Panzer was a phenomenal tech. Great company and business. Will work with in the future

Bjon Pickett

2 years ago

Sondra Turner

7 months ago

Dwight was amazing!! His repair took less time and much less money than we expected. He’s also a really nice guy and was good at explaining everything. Very much recommend!

Kristine Stout

2 months ago

J

6 years ago

Worst customer service ever , managers and owners don't care about customers . I will never call them back to my house or for any reason ever .

Wanda Felt

4 years ago

This company takes care of our rentals in the area. Great customer service and quick response time when I have an issue.

Kari Kristiansen

a year ago

Corbin Tilson

5 years ago

Terrible company. Unprofessional, incompetent service providers. I had to use them through my home warranty, which I have now cancelled due to the awful service. Discount Mechanical lied to the home warranty company, saying they went to my house for a service appointment and I missed it. Absolutely untrue-they never called to make an appointment. Was charged $75 for this. I also had this company come several other times and they were unable to diagnose the problems, finish the work on time, or use professional language. STAY AWAY from this company.

Manasses Kuria Thairu

a year ago

Dominique Woodard

8 years ago

Katie Stachow

6 years ago

After 3 visits for one issue, the technition did not arrive in the time frame window and also didn't call. Upon speaking with the office relating to our dissatisfaction, not much accommodation was made for us. As a landlord of multiple properties, I would not recommend them to anyone.

Chrysti Leigh

3 months ago

Peter was fantastic. Friendly, timely, and professional. He explained all of my options and made sure that I fully understood my toilet issue. I enjoyed conversation with him while we worked on the issue, and look forward to booking service with Discount Mechanichal for maintenance or service again.

Tammy Rhein

a year ago

Louie Raynor

2 months ago

I called Discount Mechanical due to a water heater failure for same day install. Unfortunately they had no techs available at the time, however, they called back a couple of hours later to said a tech had finished early and would be able to do the work. I received an estimate quickly and was able to review it with their estimator. The workers work friendly, professional, and came in almost 2000 dollars under the estimated price. I’m extremely happy with the service provided.

Troy Evarts

10 months ago

Setting up the appointment for troubleshooting my furnace was easy. Text message updates were a nice bonus for status updates. Technician arrived in a timely manor and went straight to work. Turned out that the furnace was not safe to be in service, but the tech related the bad news professionally and let me know what steps to take until an estimate for repairs and/or replacement could be performed. Will call Discount Mechanical upon future needs.

Hannah Frost

a year ago

We called for an issue related to our shower valve and Kirk came out and helped us diagnose and fix the problem. They were able to fit us in, solved the problem and helped educate us for future issues.

Axel Leonard

a year ago

They were very quick to respond and did everything quickly and professionally to replace my water heater.

Jeremy M

a year ago

89 dollars to hold a slot and it’s not taken off your total bill…. Still charged over 300 dollars for a 20min job I was robbed of my 89 dollars!!

Gregory Carter

8 years ago

Brandon Leal

11 months ago

Kirk was very helpful he is professional and knows his stuff thank you

ricky sly

2 months ago

Came after hours, and did an excellent job!

Todd Hanley

a year ago

Peter was very knowledgeable and friendly.

Mohamed Elaasar

5 months ago

Simple quick fix

Mark Shulman

7 months ago

Kirk was outstanding in fixing a challenging wiring issue

Kari McKitrick

a year ago

Stephen Price

a year ago

Brian Sperry was super informative and helpful! Because of him I'd recommend Discount Mechanical to anyone who needs heating service. Thanks Brian!

Kari Mason

2 months ago

James N

6 months ago

Positive experience! The technician Brian was very helpful in explaining and showing what the problem was. Very helpful 👌

Casey Kee

2 years ago

Brian did a great job! Very professional and good information.

david thorne

10 months ago

Grace H

9 months ago

Brian was very helpful, he took the time to explain everything and helped us get running again!

Qiana Coleman

2 years ago

Brian Sperry was very prompt and professional.

Samurai Swan

2 years ago

Cody Lynch

a year ago

Dusan Kovac

10 months ago

I appreciate your service. Your servicemen Levy was a nice young man and knowledgeable. He will return to replace the water pressure valve, the back flow preventer and the gauge.

Thank you. Dusan Kovac

Jodi Oakes

2 years ago

After an inspection of our heating system (for the sale of our house, our heating system worked fine) we were unknowingly left without heat during below zero temperatures, when we called for help in the middle of the night, we were given none. My husband found a wire had been accidently disconnected and we were able to get heat again without any help from discount mechanical. A week later they came to replace fittings and install earthquake straps and the worker forgot the tools they needed for the strap/blocking install. Which required yet another appointment, that they wanted to schedule the following week. Ultimately extremely displeased with this company.

Warren Peele

9 months ago

Kirk Panzer service tech was very professional and prompt. Ran into some problems but he’s very knowledgeable, got them figured out right away and my apartment has heat again! Thank you Kirk

Joette Shaw

a year ago

Michael Mercer

a year ago

Ashley nichole Alvarado (Nonyobizz Nonyobizz)

a year ago

Omar Nieves

9 months ago

Excelente servicio y muy profesionales los recomiendo.

Shane Engel

10 months ago

Jim was out technician and did an excellent job diagnosing the issue and fixing it quickly! Very impressive and thank you!

Veronica Guzman

9 months ago

Kirk was very professional and explained all issues thoroughly. I will continue to recommend Discount Mechanical to all my friends!

June Kwon

a year ago

Julianna Maria

6 months ago

They were supposed to show between 11-2 I called them at 9am. They didn’t show up till 4pm with no one calling to let me know the tech was running behind. I waited all day at the house with 2 kids and we were freezing. Would’ve been nice to get a heads up. Also they made me pay the $89 dispatch fee just to book when in the paperwork it says that you pay half before the work is complete and the rest when it is done. It sucks to agree to a time and then they just don’t uphold that. Tried to message their Facebook before posting but no response. I found the company very unprofessional. Will not be using again.

Tou Yang

2 years ago

JD Sims

2 years ago

Monette Tyree

9 months ago

We have used this business year after year and they always do a great job. Levi is polite and cleaned out our furnace in a timely way. We will use them again.

Josette Paulino

11 months ago

Kurt was very polite and efficient..

Kevin Boone

a year ago

Anna Wedemeier

7 months ago

Best service I've received in years!! Kirk is very knowledgeable and easy going. He was a pleasure to work with. I will definitely recommend him and Discount Mechanical above all others.

Gina Co

2 weeks ago

The Technician is very professional !
The Quality of work is Awesome

laura sampson

7 months ago

Ran into your plumber, Dwight, in the parking lot, asked him a few questions about my plumbing and he was so knowledgeable! Friendly and helpful and I wasn't even a customer. YET!
Just had to let someone know what a great guy he is.

Will Lucero

3 months ago

Technicians were professional and did great work replacing my water boiler. The job was well done and everything cleaned up.

Ernest Muller

10 months ago

Josh and his crew did a great job installing a new furnace. Great people to chat with as well.

Guy Todd

a year ago

Tanya Wellington

a week ago

Technician was nice, professional & fast. But all could have been avoided if Enstar Technician did there job by letting the air out of the line where the gas goes where the pilot is supposed to be lit.

Lena Wilson

10 months ago

They had to come back 2 times first time they said the back house had no electric had to tell them to push the button on the socket in the room. Then they stated they don't do drywall repair I said OK I can find someone to do it and they don't do electric but they have someone they work with. The electrician never called or showed for the job. I called a separate electrician to do job. That electrician stated there is a significant whole that needs repair and the closing flap for exhaust is missing for outside exhaust from a fan out of the box?? The poor tenant did not know any better thought it was just going to be repaired so she never sent me pictures (now I know better thought she would have said something). I called DM all they had to say was it is on our invoice we don't do drywall and your on recording that the tech told you it was a square fan that I provided going into round whole. Maybe that would be the time to say it's just not a little repair maybe you should get a different fan. Not try to be mean but driving cross country talking to this guy who had such a thick accent I could barely understand him. My experience with contractors they are suppose to suggest. I will never use them again for them and electrician over $800 and now I have to pay someone $650 to fix it properly.

Cozy Squad

11 months ago

I called they never called back

B O

a year ago

Thankful DM was able to get the job done.

Chess Ward

6 years ago

Reggie came out yesterday to change out my faucet in my kitchen sink. He was on time, very personable, professional, and got the job done in a timely manner. Greatly appreciated. Thank you, Discount Mechanical!

AJPS12

a year ago

Discount Mechanical was very professional and came through for me when I needed them to fix my furnace at short notice. Kirk was the technician the came over and was very knowledgeable with the problem with my Furnace..Thanks Kirk! And Thanks Discount Mechanical! 👍🏼😊

M.B.

11 months ago

Thank you “Pater” :) you exceeded my expectations!!

Kristin Rehmann

10 months ago

Hung Vo

3 weeks ago

My technician, Raven, did an excellent job. She was very knowledgeable and professional!

Jebaris Crumety

2 months ago

Very helpful, knowledgeable and customer service excellent

Cauyaq Qaillukaiak

a year ago

Kimberly Oliveri

a year ago

Todd Lushin

a year ago

Kirk was great. Super professional, very friendly. He took the time to walk me through the heating system in my new home. I’ll be getting the annual membership from this team - seems like a good investment.

Allen Bowler

2 months ago

Craig the tech was very friendly and efficient
He did a great job repairing my guest room bathroom!

Lonni clayton

10 months ago

Joseph Zimmerman

a year ago

Everyone at Discount Mechanical are courteous, professional, on time, and knowledgeable from every experience I’ve had with them. I’ve used Discount Mechanical for repair, installation of new, and maintenance of existing heating systems since becoming aware of their business about 10 years ago.

John Giglio

a month ago

Charged $89 for a service fee to get on the schedule showed up an hour and a half late then wanted to charge me $400 for a small repair that I can do myself

Robert Dennihan

6 months ago

Had a part go out on our heater and googled heating repairs in Alaska, and Discount Mechanical was on of the highest rated on google. Gave them a call and with in mins I had a appointment for the next day to diagnose what was going on. First Tech that came out was Jim, professional and informative person told me that it was a part that might need to get ordered and gave me an estimate to look at. I told him I would need a bit to think about it. Called the next day and talked to Reggie (Manager) and broke down what was found and talked about different options since I had an old heater. He not only gave me options but took the time to explain, in detail, that he could have someone come out and take heater apart and search for a universal part that could fix the issue. Had another appointment schedule for that next day. Brian the next tech that came out was friendly and re-evaluated the problem and found out that it was even a cheaper priced part that was causing the whole issue. Went to the grab the part and installed it with in minutes. Explained to me what happened and what he recommends happen. I gotta say, its not everyday that google review line up with businesses but this one did. I highly recommend them to anyone in the Anchorage area. Professional, reliable, and honest with what they need to do, along with recommendations. Thank you to everyone over at Discount Mechanical!

Mychal Moore

a year ago

My family and I would like to thank Rural Cap and Discounted Mechanical for replacing our water heater when they did. To find out that our water heater was cracking and bubbling on the back side and could have blown any day, saved us a lot of unknown heartache. We thank you so much and may God allow you all to continue the great work you are doing for families in State of Alaska.

Sims Duggins

a month ago

Peter did a great job of outlining potential options for the repairs that I needed, then completed the work in a timely manner and it works great!

Justin Moore

a year ago

Kirk came out the same day I was having issues with my water heater. He found what was going on, fixed it, and was out within the hour. Highly recommend and will continue using these guy’s service.

Samantha Vue

a year ago

We've been having issues with our water heater. Haven't had hot water in over a week. Peter the technician that came out was amazing! He was very thorough and explained the whole process. He made sure to properly replace everything that was wrong. We need more technicians like him to help out the community! Now our hot water is up and running! Thank you Peter and Discount Mechanical Heating and Plumbing!

James Butler

a year ago

Carol Beecher

a year ago

Ashley Shaw

a year ago

Peter Nabers was an excellent technician. He was extremely professional, polite, and knowledgeable about his craft. He completely explained to me everything that was involved in the repair. Great service!

aurora B. M

5 years ago

Amazing friendly people. Fast . Great service

FrozenAlaska

2 years ago

Zach Gallant

5 years ago

Great company! Prompt and very professional. The only company I trust with my heating and plumbing needs

Johnny Vivic

a year ago

These guys are the BEST! Saved me from destroying my own house! Without them, all the pipes in my house would have froze. Thanks B!

Kendra Bowman

3 years ago

Tucker w/ Discount Mechanical did a great job! He came out to repair our hot/cold water lines. We had two other unsuccessful repair attempts, and he had it fixed in less than a minute. Additionally, after mentioning my dishwasher’s draining problem, he looked at it and was able to quickly fix it- even though it wasn’t part of the work order. Very appreciative!

Gaston

9 months ago

Kirk made it out for an inspection after our heater had shut off during a huge snow storm , he diagnosed all aspects and made the proper repair for a good value, professional and amazing, thanks Kirk

SJ K

a year ago

Chas Eberle

2 weeks ago

Raven was profession and on-time. Gave helpful tips for future maintenance of our heating unit.

Alaina Burton

a year ago

Cassie Marlovits

5 months ago

Was very friendly and honest, just wish I didn't have to wait for the repair.

TE Alaska

5 months ago

Quote and repair within a day of each other! Professional installation.

Jairo Taveras

a year ago

David Temple

a year ago

As always Discount Mechanical was responsive and helping in getting my heating/hot water repaired.

Will keep on calling them for service with a great attitude.

Faauuga TOLMAN-VIAL

7 months ago

Very satisfied customer. Kirk Panzer knows his stuff..

Eric James

3 months ago

Abu the tech was personable and did the job right .

James Amos

a year ago

made an appointment 11 days out took time off of work they cancelled the day before and tried to reschedule almost a month out

Shannan Jones

5 months ago

Called Discount Mechanical they were able to come out within the next two hours. And didn’t take that long. Friendly phone dispatch person. Low initial response cost. Peter was the responding technician. He was respectful, knowledgeable and got the job done. I was satisfied with the service I received from Discount Mechanical. I will definitely call and recommend them for any other plumbing issues. Thanks Peter and Discount Mechanical!!

A H

10 months ago

Kirk was GREAT! Professional, on time, extremely knowledgeable and efficient. He took the time to explain the problems as well as the options for repairs that were available. I definitely recommend Discount Mechanical, I have used them several times and always had a great experience even in emergency situations.

Dr. Amy Conklin

11 months ago

Peter fixed our ceiling water leak. He was helpful, experienced and lasered into our problem right away! Thank you 🙏🏼

Joseph Roche

10 months ago

Tassani Ramirez Turnbull

2 months ago

Jacob Bartlow

3 years ago

Al C

a year ago

They replaced the boiler in my house and was happy with the service. Was on time, very professional, and they got the job done in a good time. Also the price was reasonable too. Would recommend.

Jorge R. Gonzalez

6 days ago

Peter was very profesional and he found the leak in my house, take care of it, clean the mess and did a great job

John Thompson

a year ago

Shelley Custer

3 weeks ago

Every aspect of our interaction with Discount Mechanical and Plumbing was excellent and above expectations. The scheduler was professional and friendly and we were able to get a same day appt, which is amazing. Our technician was absolutely wonderful. He was knowledgeable, professional, and communicated very well. He was a pleasure to have working in our home. He went above and beyond to solve our problem and took the time to explain the issue and how he fixed it. I highly recommend this company. We will use them as our first choice for heating and plumbing! Thank you!

D J

a year ago

Jake Keith

6 months ago

Had some pressure issues in our bathroom and our technician Dwight was great in diagnosing and resolving our issue. Super informative and friendly throughout the entire process.

Douglass Leaf

a year ago

Angie Ferry

7 months ago

Stephen is amazing. Always on time and professional. One of the few people in town who knows my specific, discontinued heating system he works hard to find the appropriate fix.

Jeff Schultz Alaska Photography

10 months ago

Kirk did a very outstanding job. Great service wonderful guy. Discount Mechanical is all around very good at what they do and easy to work with.

Julie Baylor

a year ago

atisa logo

9 months ago

1. Recent tech cleaned n checked my heating system, advised on needs, was professional n courteous (; Thank You (;
2. This is an annual service done yearly for my system by Discount Mechanical, since 2018, 5 years now, 2022 included. With our Heavenly Father z blessings, my heating system has n continues to function well (; Thank You (;

Jennifer Huseman

a year ago

Toby Bird

2 years ago

On time, efficient courteous and informative.

Jack Jacobs

3 weeks ago

christopher myal

a year ago

Shaunna Winchester

2 months ago

mike r

a year ago

Allison Burand

10 months ago

Peter was able to come over the same day and fixed our leaking pipe quickly. He was friendly and professional. He was great to work with.

Winde Godin

6 months ago

Peter came on time as stated in his phone message to quickly resolve our heating system issue that occurred early this Saturday morning.

Amanda Mumford

a year ago

Pete was great. He worked quickly and made sure that we were kept in the loop as to what his progress was on the job. Thanks Pete!

Hammy Technoid

4 years ago

There were some initial bumps, but the ultimate end deserves 5 stars. I called Discount Mechanical to come check on my hot water, as it had been waning since the Nov. 30th earthquake. I didn't want to pay the emergency charge, so the soonest they could send someone out was the day after Christmas. Sean arrived and did the inspection of the situation. What he found was not good. The earthquake had caused my tank to rupture and rip the exhaust vent so the heat was venting into the tank's own space, and the water was spilling out of the bottom. Sean turned my water off and left to send me a quote for repairs. I received the quote and agreed to the charges for the work and new tank. I called and told the office I wanted the work done, so they would schedule a time for someone to come and do the install/ repair. They called back and said the soonest they could show up would be Jan. 9th. This would mean I'd be without any water, cold or otherwise, for 16 days. I plead for a sooner time and the lady said she'd see what they could do, she'd call me back. When I did get the call back, it was good news. They could send a crew out on the 4th. This still 10 days, but way better than 16. On the 4th, the crew arrived at around 12-ish and began the job of removing and replacing the tank. They finished around 4-ish. I noticed that the water was very low pressure and the hot water wasn't hot. The technician told me the pressure would increase over time. It didn't. I waited until 8pm that night and called back explaining the situation. I was told to wait for a call back from a technician. The tech that called me told me that I must have another problem. I said I need it fixed please. He told me someone would get back to me about that. It was the next day, the 5th when I called around 10am. I told the answering service person I had just had my water tank installed and needed it to be operational. She said she'd get someone to call me. I waited, but had to call back. By this time I was willing to pay the overtime charge just to have someone come over and resolve the issue. I eventually got a call from a tech and said he was on his way after he finished his current job. I'm a praying man, and I prayed that I would be sent a technician that knows what he is doing, so the problem would be fixed. I believe in prayer! When the crew arrived, they went to the back where the tank is and did their evaluation of the situation. Short story.... I was up and running in 10 minutes. Hot water YES!!! Strong water pressure YES!!! When I said what do I owe, the tech said the boss said nothing for now.... so... it took a little while, but ultimately I was fixed, and everything is working fine. Thank You Discount Mechanical.

Denise Christian

a year ago

Tyler Swain

2 years ago

Gotta show some love every time my phone prompts me to give a review for discount mechanical. The office staff is always helpful. Still this contractors/property managers preferred company

Scott Wyatt

a year ago

The heat is working in my master bedroom thanks to the guys at Discount mechanical- thanks

Brad Arts

5 years ago

Woke up to a boiler not working, Discount was not able to diagnose properly and ended up costing me more money in parts and time than it is worth to get the discount on their service. Very dissatisfied with this company. Best to avoid if you want the job done right the first time.

Tracy Blythe

a year ago

I've had discount mechanical install an on demand hot water heater... Kelly & Jeff were awesome 😎... Tucker did some repairs as well on water pipes & he was just the most professional but friendly person.... Then today on 6/7 Kirk Panzer came out to flush the on demand hot water heater & he did maintenance on furnace....Kirk was just the best...he treated me respectfully & he talked to me not at me...he explained things he was doing AND he showed me so I understood exactly what he was doing... Kirk is more than welcome to do the maintenance etc just like Kelly, Jeff, & Tucker...you have some very great techs...thank you for the work... Tracy Blythe

Nicholas Mascagno

2 years ago

If is was possible to give zero stars, I would.
they were dispatched through my home warranty to fix leaking faucets. 3 months later they were finally supposed to fix them, got a call the night before because they were looking for payment information, then when I explained for the umteenth time that this was warranty, they said they couldn’t do it without us paying out of pocket, even though they had already billed the warranty company for repairs that they haven’t done. They are a scam, and I couldn’t recommend them any less. I wouldn’t recommend them to my worst enemy

mcfly130

a month ago

Kirk is the best Plumber/HVAC TECH I have had in nearly four decades of home ownership. Discount Mechanical comes with my highest recommendation! Thumbs up 👍

Cynthia Franco

a year ago

Ben Stacy

3 weeks ago

Discount Mechanical's sticker was on the heating system in my new house. I was new to town and didn't know who to call for annual service. Obviously,I call Discount Mechanical. They were friendly in the phone and their technician was on time. Once he started, things went fast but thorough. He didn't miss anything from my perspective. He also didn't mind me asking questions and chatting while he worked. He was eager to share his knowledge with me, which tells me he takes pride I'm his work and enjoys teaching other about his craft. I highly recommend Discount Mechanical for all your heating system needs.

Virginia Falagai

a year ago

Jose Sanchez

a year ago

Mike and his team are by far one of the best HVAC companies I have worked with. These guys went above and beyond, they came out to my house because my furnace went out and they had me back up and running within 30 minutes. Thanks guys for your help!

Linda L

4 months ago

Kirk replaced the water shut off valve in my foxridge condo. Top notch. This is my second time using this company.

monte buxton

3 months ago

Peter! Excellent service and very knowledgeable!
I would recommend to any home owner!

Teresa Tix

11 months ago

These guys are AMAZING, have always received quality service.
Highly recommended

Mike Murphy

2 years ago

Walter Porterfield

a year ago

Paola Mateo

a year ago

Wonderful service and very responsive. This company was recommended to me by my sister (has used them multiple times) and now I will as well.

Tom Boyd

a year ago

Technician was thorough and professional. He took the time to go over his inspection of my boiler system point by point, showing me where things were working well and where problems existed. I thoroughly understood everything before he left. I feel secure in knowing that my system will get us through the winter.

Shawnece Stovall

a year ago

Christopher Rigel

a month ago

Extremely professional and very nice customer service will definitely use lots in the future

Randall Sartain

a year ago

Kirk was very personable he explained problem well with water tank and made sure I understood to keep an eye on the psi gauge He cleaned up after his work He cleaned the overhead space heater; which really need it

Dustin AK

2 months ago

Sherry Johnson

a year ago

Quick emergent weekend response and repair!

Corrupted JM

a year ago

Peter was very professional, knowledgeable and completed the job in quick order. I would recommend him and Discount Mechanical above anyone else.

Stephanie Ozenna

2 years ago

Very good workers. Answered all my questions when asked. Easy going and professional. Thank you.

Erin Zackery

a year ago

Bekah Opie

3 years ago

Scott was absolutely incredible. He went so above and beyond helping us get our heat and hot water back up running! I don’t think I’ve ever received such exemptional service from anyone as I we did with Scott. He definitely deserves to be recognized. As far as the company itself goes, we had to push pretty hard to get things moving for them to help us, but the rest was a breeze once Scott showed up. I do recognize that we were working through home warranty and that is difficult, so I will give the company a break on that.

DAVID ULROAN

10 months ago

Kirk was very knowledgeable and professional even gave me advice on how to clean the furnace filter. Great service!

Jeff Krimmel

a month ago

On time and great value!

Brian Cannon

a year ago

TragicHero907

a month ago

He was great! Knowledgeable, fun to be around, great with pets, quick worker.

Paula Pimental

a year ago

Belisha Smith

3 years ago

These Shout Out's are for Ms. Karen and Reggie 👏. Ms. Karen, you listened 😤, researched and corrected an error with professionalism, value and humor. Reggie, when an mistake was made on a recent completed job, you too listened 😤. You came out to my home and researched all steps of the job and found the problem and fixed it. You show pride in your work, professionalism and understand excellent job values. I Thank You both.

Testy

Teryn Nelson

11 months ago

Michael Fenster

3 months ago

Replaced our old water heater. Brought all required materials and were accurate in detail with the estimate. Checked applicable codes. Set up Muni inspection for the work. We will choose them again.

Sean Dastas

a year ago

Only got through the diagnosis/estimate thus far. However, Peter was incredibly professional, polite, and knowledgeable. We will be scheduling the actual repairs with this company based on our interaction with Peter.

Killian McClure

10 months ago

Not only on time but gave me an earlier appointment when they had availability. Highly recommend

Matthew polisky

11 months ago

Kirk was great!

Henri Amaya

a year ago

Kelly Hill

5 years ago

Amazing company

Brad Sigg

10 months ago

Prompt service, friendly and professional.

snowracer99504

4 weeks ago

The work was done fine, plumber that came over was polite. I disagree with the way they charge for services.
Each foot of pipe and fitting has a labor attached to it.
Regardless if they install one 8’ of pipe, or 1’ of pipe. They charge by the foot. They don’t bill hours they worked, so if they get done in less time than billed for it’s in benefit of company.

Amy B

a year ago

Peter is awesome! Explained the issue thoroughly and made recommendations for further improvement.

M Wilson

a year ago

Kirk was amazing and extremely professional. He wasn’t in a hurry and took the time to explain things as I asked questions. I would 100% recommend his service. Great guy

Jay Gilling

a year ago

Natasha Price

6 months ago

Our boiler broke on a Sunday night and 18F outside. Discount Mechanical sent someone over by 10 a.m. Monday and our heat was up and running by 11:15. Brian the repairman was professional, efficient and clearly explained what the problems were so I could understand him easily. I highly recommend Discount Mechanical, especially if you have an old-fashioned '80s boiler. Great work and great service!

Marc Connelly

4 months ago

Great and timely repair of my boiler/water heater system when it failed and started pouring out water.
All taken care of and I didn’t have to miss work.
Thank you

Sky

11 months ago

deepgreenwaves

a year ago

Very satisfied with their service. Scott was a huge help in explaining what needed to be done to upgrade the unit. He even took time to FaceTime me to guide me through the internals of the unit and to look at the furnace and better explain what would be performed. Installation was very timely and with a good quality end result. Will use them again in the future and highly recommend.

Laura Tillman

a year ago

Technician (Brian) was nice enough at the start, but quickly started giving me instructions about what would have to be done in order to sell my house (or else it wouldn’t sell). WHAT?!?! Listen, bro bro, I didn’t realize that you were also a mortgage Lendor and realtor. First of all, I bought this house like this and it was fine. Second of all, who said anything about selling the house?

After he cleaned the boiler/hot water heater, I asked about payment. He said I would be invoiced and the office would call me later today. Okay, cool. Well, what he meant to say is, stand by your phone for the next 15 minutes and you better answer or we’re going to robo call and come beating on your door. And when you tell them you had to take another call and you will call them back, the technician gets all huffy and puffy in the driveway about his inability to leave until payment is taken and payment being due at the time service are rendered. (WHY DID YOU JUST TELL ME MINUTES AGO THAT THEY WOULD INVOICE ME?!)

I’ve been invoiced many times by repair professionals and never once has it been this aggressive and over the top. Perhaps equip your drivers to take payment at the time services are rendered, prior to the job being started or just wait until the homeowner is able to call you back.

Also called asking for a tune up, they said they could do a cleaning/inspection. I asked if that was the same thing, they said yes. Apparently it was not.

I guess you get what you pay for. 0/10, would not recommend.

Isaac Zorea

2 years ago

Thomas Gregory

a year ago

Awesome technician. Very thorough and precise. Would recommend to anyone.

Barbara B

4 years ago

Awesome experience...
I’m so grateful for Discount Mechanical!
I was fortunate to have new high efficiency furnace and hot water heater installed by this great company in February 2018. Not knowing exactly how “high efficiency” works I made a 1 year appointment to have both serviced and expected.
Shawn, (⭐️⭐️⭐️⭐️⭐️) the service repair technician took the time to help me understand the basics of operation and what service work needs to be completed to maintain my heater and furnace in a user friendly way (I had no clue!)
Everything about my experience was top notch, from making the appointment , to being contacted by Shawn when he was on his way to my house, to his expertise and patience helping me understand the basics, and to the price! Which gratefully I was given a 10% discount by mentioning their website. Thank you Discount Mechanical. As long as I own my home - you’re company will always be the one I call!!
Thank you!

Crystal Garnett

a year ago

We smelled natural gas in our mechanical room, hurried to turn off the gas, and called right away. They sent out a repair man two days later. He was super curious, prompt, and knowledgeable. Not to mention very friendly. He found the issue quickly and fixed it on the spot. So thankful for the great service and prompt attention!

AMF62AK

a year ago

The technician was prompt and professional. He fixed a faulty relief valve on our hot water heater in a very timely manner.

David Coker

a year ago

Peggy Brockman

a year ago

Jeff Manook, the Service technician, was very professional, offered good advice and suggestions for the best value. He was efficient and cleaned up the area when the job was finished. I’ve used Discount Mechanical previously and they have always come through when I need them. I would highly recommend and use them again.

John Tuazon

a year ago

Brother Jason Chaplain

a month ago

Same day estimate and installment of my broken water heater.

Tamala Lindsley

8 months ago

Called made an appointment a hour later got the furnace running called and canceled and still got charged $89.00 .

Ann Quapaw

10 months ago

Modinat Alimi

11 months ago

Esther L. Hooper

9 months ago

The prices were high but the work was great and on time. Great job done thank you so much.

Cailin Denton

a year ago

Service was great, able to get an appointment quickly and Peter was professional and answered all my questions. I've used this company several times with all positive experiences.

Michael Hayes

11 months ago

Easily made appointment and paid in advance the $89 dispatch fee, they showed when they said they would and I was given a 30 minute out call. Repairman said the water pump was out and recommended a new auto fill valve. Estimate was:
$425 for part and to replace pump
$175 fee for drain and fill of the system
$123 for auto fill and new isolation valve
Totaling $723. I thought this seemed like a lot but I did not know how much parts were.

The next day I sourced the parts locally and they were $172. Called Reggie at Discount to talk about the charge. Said he would call back when he figured something out. No call so far. I have talked to two other local businesses who both state this was about $200 over what it should have been.

I did not mention to the other two companies who did the work but they both asked if Discount Mechanical H&P had done the work.

Quality of work done was good but just way over-priced in my view.

Ian Choi

2 years ago

I made an appointment a week ago. First of all, I didn't like the appointment time they set up. It was between 12 and 5pm (5 hour term?). I couldn't make any other schedule today because I had to wait for them for 5 hours. I detached my vanity and got ready for them and at 2:30pm, I was told they won't be here today because they have another no heat job. Yes, it should be more profitable for you but why do you think people make an appointment?. And they said they will be able to come NEXT WEDNESDAY FOR ONLY ESTIMATE, NOT FOR WORK (8 days from today). And I've not heard they said SORRY. My goodness, it was totally wasting my time.

Jerrod Dunbar

3 months ago

I was out of town and needed to someone to check on our rental unit that was not getting any heat. After calling a few places, I finally got a hold of Discount Mechanical. They were able to make it out the same day (within 3 hours of our call) and solve the problem. Great service and greatly appreciated!

Walter T Toorak Sr

a year ago

Brian

a year ago

Excellent service Brian did a wonderful job fix my leak in no time very impressed

Robert Grier

a month ago

I recently had my downstairs flood. I was turned away by multiple companies but these guys were more than willing to help me out. Technician was extremely knowledgeable and friendly. Communication was great and they fit me into their schedule quickly. I hope I never need them again but will not hesitate to call if I do. Great service!

Tim Hufford

2 years ago

roland rea

7 months ago

Fast service, friendly, professional.
Great job

Marie Anderson

a year ago

Thank you for doing such a good job
Repairing out baseboard heating unit on
Friday. We really appreciate your hard work
and getting the job done efficiently and
Professionally.
Happy Holidays to you and your Family!
Marie & John

Ethan Sundquist

a year ago

Chuck Sanders

a year ago

Candy McKee

a year ago

Danny Withers

2 months ago

Peter was very professional and did an excellent job while here. was well satisfied.

Erskine Frank

5 years ago

Really helpful guys. Very good prices and prompt service.

Yolo Kills

a year ago

Julia Alvarez

3 months ago

Very professional and very knowledgeable

Matthew Rojeski**

5 years ago

I have to use them because of my HSA home warranty. Their after hours service is a complete joke. Their service in general is very sub par and the contractors I’ve had sent by them are very incompetent. I’ve had them come by and make 3 repairs on the same item. Would not use if I wasn’t forced to.

Kenyatta Singleton

a year ago

Jeremy Strohmayer

2 years ago

I had a leaking pipe in my house and called my home warranty company and they sent the claim to Discount Mechanical. Discount Mechanical sent out a representative to take a look at a leaking pipe. They discovered that the bib was leaking, which I had suspected. The worker went to the car to get a quote. He returned and informed me that he spoke with the home warranty company and the pipe was not covered by the plan. I asked him about the quote to fix the issues and he told me he would get back to me with the numbers. This never happened, which in and of itself it not very professional.

Then I received voicemails from Discount Mechanical. When I returned the calls, the staff continually transferred me to a line that connected me to no one, even though I informed them that 3 times I had been transferred and the calls never went through. I was then told that the staff would call me right back. I am still waiting for this call. I view this as unprofessional as well.

I then got an email invoice from the company saying that I had a bill that was already post due. I view this as unprofessional as well due to the fact that I attempted to contact them and due to their inability to operate the phones I never was able to talk to the correct person.

Lastly, on the invoice was a summary of the visit. It had information about the pipe leak that was never shared with my by the representative on site. Apparently there were simple actions that I could have taken to prevent this leak. If I don't take those actions next winter, the same issue will happen again. In my opinion, a true professional would have taken the brief time to inform me of something like this.

In summary, I would find another company if you are looking for a professional job for the following reasons:
1) Lack of follow though with quotes
2) Poor communication from front desk staff
3) Workers withhold pertinent information from clients

...After looking over a couple other reviews, I see that my concerns are echoed by others. I suggest steering clear of this company if at all possible

Donna Johnston

2 years ago

Good experience

Edgar Cruise

a month ago

Good help working on our boiler. The guys were very helpful.

Mandy Bacus

7 months ago

Dwight was very knowledgeable and did amazing work and in within record time!

Deborah Mcclain

2 years ago

They repair all of my plumbing and heating issues and are very concerned, and courteous as well as thorough. And economical.

Boomer Ross

a year ago

Jani Dang

a year ago

Michelle Brunelle

a year ago

This company, and in particular Kirk the Service Tech, was wonderful during a time of need. Unfortunately my furnace failed during one of the state’s frigid stretches. Kirk came after hours, having already worked a 14 hour shift. Professional, courteous and knowledgeable, I was grateful for his expertise and work.I already scheduled my next service. I would wholeheartedly recommend this business and will be using them in the future. Thank you very much!

M. Fenster

a year ago

Technician was kind and on time. Looked at the furnace and T’stat. Found the most likely problem and took care of it.

Mary Sorensen

2 months ago

Kirk called to let me know he was en-route to my home. He was professional and explained what he was doing and how the process worked. Will recommend them to others.

Nicole Sharpe

4 weeks ago

Great technician with superb customer service!

John Palmer

a year ago

I called Discount Mechanical for help when my Furnace wouldn't stay on and they came out the same day and was able to fix my issue in under an hour for less than $200 bucks. Super happy with their work and responsiveness. Would definitely recommend and plan to use again in the future. If you're looking for furnace help in Anchorage, look no further.

Dalya sala

a year ago

Kristel Clark

4 months ago

Brian was professional and knowledgeable and he did a great job diagnosing our problems & I’ll update this review when the work is finished!

Bill Schneider

a year ago

Gerritt Waterlander

5 years ago

On time, friendly, knowledgeable Technician. Very pleased!!

Ryan Stuart

10 months ago

Jambers McPhail

a year ago

Great service at a very affordable price! We will use them in the future if need be! Thank you for the hot water. 😊

Ann Stantus

a year ago

Also completed a water heater inspection. No need for any repairs, which is rare! Thank you Kirk.

Kevin or Gracie Hodgkins

a year ago

Kenneth De Gracia

a year ago

Betty Vickers

9 months ago

I had an anchorage plumbing and heating company that I have been using for 20 years due my yearly maintenance said he found nothing wrong with the furnace was here 1-1/2 hrs and I was cooking Thanksgiving dinner so my oven had been on for hours so I did not feel the chill in other parts of the house til around 7:00pm checked the heaters they were cold checked the furnace it was not on so I panicked tried the company that was here and they had no after hours service my son called Discount Mechanical they could have someone out in 1/2 hour; Kirk Panzer rescued me he identified the problem right away also my hot water tank was out he got both of them going very quickly he was very knowledgeable of the system he was honest and very kind he saved me from frozen pipes and able to finish preparing Thanksgiving dinner for my family. I am changing my business to Discount Mechanical and if I could give Kirk 10 stars I would do so. I highly recommend Kirk and Discount Mechanical

Rosa H

9 months ago

Levi was quick & thourogh

Amanda “Sarriena” Ivins

a year ago

Kirk was the gentleman they sent out to assist, very polite and professional and got the igniter switched out quickly. My only issue really wasn’t a true issue but a heads up if you are strapped for cash, they do charge $89 at scheduling for their call out/diagnostic fee during normal hours just for them to come take a look. Then give you a full estimate afterwards.

Francis-Michel Silva

a month ago

We’ve experienced a true months-long “saga” with a plumbing company who installed our new furnace and air/exhaust stack in August 2022 which failed to heat our home all throughout the months of December 2022 through April 2023.

Several onsite service calls, costing me a fortune, to this installer/plumber – who first acted as though they didn’t believe the problem was happening, until finally witnessing the issue that we’d been experiencing, with their own eyes. (I won't even go into details the game they've tried to play with regards to the furnace and stack that they installed, still being under warranty.)

Of course, they promised to communicate with us to expedite further trouble-shooting and repair efforts, which never happened, even though I've attempted to contact them. I've concluded by now that, they simply don’t care about the quality of their work, or their customers, at all.

Frustrated with this experience and completely and totally DONE with this notable Anchorage installer/plumbing company who advertises 30+ years of experience, I called Discount Mechanical Plumbing and Heating instead.

Discount Mechanical Plumbing and Heating arranged for a Service Technician to come out, the next day, to trouble-shoot and hopefully repair our heating issue.

Discount Mechanical Plumbing and Heating’s Service Technician Jim was on site at the appointed time. He provided extensive diagnostic and testing of the furnace, and experienced the issue we were having first-hand, exactly as we had described. He has since repaired the issue and is confident that the problem won’t happen again!

I am so very, very pleased to report that from the moment my call was answered, I felt a tremendous sense of relief in just speaking with the dispatch staff! After speaking with the Office Manager Latoya to tell her about having had such a fantastic and positive experience with her staff, I would like to offer my profound thanks, and respect to Latoya and each of her employees, especially Aaliyah (Dispatch) - and forgive me, I sense that there may have been one other dispatcher I spoke with on Monday and I simply am unable to remember her name, I feel terrible and I apologize if that's the case- and Jim (Service Tech!) who helped us, with a sense of urgency and commitment! Latoya has assured me that if we continue to experience problems with our heating system, they will stick with us until resolved! As for my wife, who suffers from a serious chronic medical condition and I, having steady, reliable heating in our home, without question, is paramount to us.

The staff at Discount Mechanical Plumbing and Heating, are absolutely the best of the best, and they will be the company that we will rely on for any plumbing and heating needs we may have! We are so happy to be your customers!!!
Thank you,
-Mic and Janice Silva

**UPDATED** - 08/14/2023
I have since requested additional service from Discount Mechanical Heating and Plumbing regarding an exterior water spigot and an interior water spout in one of our bathrooms. Once again, we had a great experience! Dispatcher was completely knowledgeable about the type of request presented, had a complete handle on the scheduling portion, the Service Technician (Abu) was on time and so very respectful of our property! He gave us a game plan, then executed it perfectly! Once complete with the repair, he took the time to explain what service he performed and showed us the parts that needed to be replaced! I could not be happier with the service we've received from Discount Mechanical Heating and Plumbing! You are all appreciated so much! Thank you once again! -Mic and Janice Silva

Victoria Stewart

a year ago

After another company couldn’t be bothered with us, they jumped at the opportunity to service our house same day. Friendly service and incredibly effective. Recommend them 100%. Especially Jim! Miracle worker.

Rob McKinney

2 months ago

Meagan Johnston

a year ago

Kirk was punctual and professional. He provided great service and fixed our issue.

April Johnson

9 months ago

Robert Bailie

2 days ago

Johnny B

6 months ago

Gave me a heads up text, then the tech gave me a heads up call. He was courteous, and polite, and was fast and efficent!

Evan Mulcahy

a year ago

Rebekah Simko

5 months ago

very prompt and professional

Mayo Jack, III

2 months ago

Peter was exceptional! Very knowledgeable, informative, and personable! He completed the job in one day. He took the time to explain the problem we were incurring, and advised of the solution to resolve the problem. Peter even took the time and was more than willing to assist with another job we wanted to have done, but ended up having to schedule the repair for another day. We’re MORE than pleased with the entire service from Peter and the staff at Discount Mechanical Heating & Plumbing Services.

Jane Marcum

3 months ago

Emely Vlogs

7 months ago

Mary E

2 years ago

Easy to get in contact and schedule

Nick Kuentzel

a year ago

Michele Vrahimis

a year ago

Marietta Hall

2 years ago

I had discount come out for a system inspection. First a human answered the phone and I really appreciated that. It took 3 weeks to get the appointment but Lonnie came and he was great. I needed some other work and he gave me a quote right them and told me how to schedule it and what the timeline would be. He finished the inspection and I had reports in hand the next morning. Charge was exactly as quoted and customer service was scheduling the next thing, a washer box replacement, the next morning. They did their job on time and exactly as quoted. They explained everything , communicated in a timely manner. I will absolutely call them first for anything I need.

Jewel Mcclain

4 months ago

I've used discount mechanical for many years and have never been disappointed with their work.

liv

8 months ago

Peter and Levi came in and diagnosed my moms heater for an affordable price; after finding the problem, they got to work and helped us get our heating back on, within the same day! They were very friendly, as well as professional. Easy to communicate with. Levi was great & quick with fixing the issue, Peter was informative and both were very helpful. We couldn’t have asked for a better crew! 5 stars is the highest rating but our personal is 10/10. Thank you Discount Mechanical Heating and Plumbing! And thank you personally to Peter and Levi ! You two are now our go-to’s. (-:

Austin Nelson

10 months ago

Great service. Our heater is difficult to access and they made it work and solved the problem quickly and efficiently. Even spotted a water leak and alerted us to it. Kirk is great. Very professional and explained everything. Thank you!

John Wachtel

2 years ago

clint palmer

6 months ago

Outstanding customer service from the front office ladies to Dwight. He came out and fixed my furnace he was on time, professional, friendly and did a great job. I will be using him again thank you for the great job.

Lukas Haas

a year ago

Kirk is prompt, professional, and thorough ensuring the repair is done properly the first time.

Jordan Proctor

4 years ago

Great prices for their services. On time & efficient. Hopefully I won’t have any future problems but if I do they are who I’d go to. Recommend 10 outta 10 times.

Anna Stankiewicz

a year ago

A technician was quick to come within an hour. Very knowledgeable about the heating system. Thank you.

Bryan Kirkpatrick

a week ago

Peter was fantastic, on time, got the leak fixed and didn’t leave a mess!

Medfra Rentals

7 years ago

Came out twice to fix a leak, did not fix it, charged us twice and lied on their records saying they did a follow up inspection and the problem was fixed, when they didn't and it was not. The owner refused to speak to us about the problem and instead had his employee threaten us with collections if we dont pay for....im not even sure what we are paying for as they didn't touch anything and the problem isn't fixed....when we have yet to receive an actual invoice at all and its been just about a month.

Discount Mechanical was recommended to us by our HSA home warranty provider for a leak we have in our bathroom plumbing. We first contacted Discount Mechanical in January 2016 for this leak and they came out, told us the problem was the overflow valve, tightened it, left and we paid for the repair. The house was vacant the next couple months as its a rental property and when we had tenants check in in June they reported the same leak again. Discount Mechanical came out and assessed the leak, determined they could not recreate it, did not fix anything, and then began calling us for pay for the service. I have asked repetitively why I am being billed for the same problem they did not fix the first time or the second time the only answer I am given is because its been over 6 months since we were there last. The reason for my complaint today is when called about this issue again today I asked to speak to the manger or owner and he refused to speak to me and instead had his employee tell me if I did not pay today they were going to send it to collections - the problem here being, i have yet to receive an invoice for this service at all, they have false information in my file saying they came out and did a follow up after the January service and the problem was fixed, when they did not and it was not, and they are now changing me twice for a problem they have never fixed...and sending to collections apparently when I didn't receive an actual invoice until today and I had to demand one, a full month later.

Yesmid Rodriguez Forero

10 months ago

Thank you Kirk!!! You were FANTASTIC!!!

Kyle Murphy

3 years ago

This is a great company, they were able to get to my house in a timely manner and get my heat and hot water back up in running again. Super respectful technician, who was very knowledgeable and able to explain things to an every day homeowner.

Marc William Stover

2 years ago

Rachel Felomino

a year ago

Suzanne

2 months ago

This is a good company to work with from their text communications that give you a heads up of their arrivals and completions to the service techs being friendly and knowledgeable. Peter did an amazing job.

NORMA JULIAN

a year ago

Arturo Irizarry

a year ago

Kirk Panzer

9 months ago

Excellent service and Kirk did an awesome job and very professional.

Andrew Cornelius

a year ago

G D (TimelierCoot)

a year ago

Kirk was very helpful. Work was done very quickly. He even help us get into contact with someone about the mold problem we have because of the leak. Will call again when we need help.

Chef Leon

a year ago

Mario Haywood

a year ago

Alissa

a year ago

Silvia Brugger

4 years ago

Lousy customer service. Will never hire then again

Dreana Taylor

2 years ago

Paul was amazing and honest! He was efficient and repaired our hot water heater quickly!

Patrick Chandler

9 months ago

Arrived promptly and finished quickly.

Christopher McNeil

9 months ago

Chris Lehew

9 months ago

Outside faucet was leaking and iced up. Peter did a great job to fix the situation before it could turn into a worse situation.

Cristy Smestad

4 years ago

Excellent service. Amazing prices. Very helpful at explaining everything too and checking everything. Really glad I chose the.

YAPAH ISRAEL

a year ago

This company technician KIRK does AWESOME OUTSTANDING work.. very FRIENDLY and KNOWLEDGEABLE. If you want fast, friendly, efficient quality work call DISCOUNT MECHANICAL HEATING & PLUMBING. If there were more stars i would give 1,000 stars.

Gene Dale

a year ago

I would highly recommend this company

Kara McMahon

a year ago

Christopher Guzman

a year ago

Roni Lanier

a year ago

Daniel Roth

2 months ago

On time, very thorough, great attitude.

Tucker Bannon

3 years ago

michael perez

6 months ago

Stephen was the most profesional plumber/installer I’ve had work on my place. For sure will request him on my future calls. Thank you.

Pam Bly

a year ago

Jeffrey Wieber

a year ago

Great business plan. Take an $89 non refundable deposit and then don't show up. I paid for an appointment and when it was cancelled with no warning I had to pay an after hours plumber to come from x the problem.
When I requested a call from a manager they never followed through.
This shouldn't be legal!

Sean McQuillan

2 years ago

Discount Mechanical was the vendor of choice from our home warranty company. I could not have been more satisfied with the service! The technician was professional and explained everything in way I could understand. 10/10 will use again.

Eric John Recustodio

5 months ago

Alot of the reviews are either paid or fake… This should be called Scammer Mechanical because they overcharge and don't know what they're doing! I got charge up front for their first mechanic to waste 2hrs and buy a part that is not even broken. Then the part came and it didn't fixed the issue! We wasted 2 weeks for these AH! Parts are 2x or 3x expensive and lie about shipping speed. I cancelled my service and called Alkota, the mechanic came and knew what was wrong in less than 15mins and they didn't charge me for the visit! Alkota fixed my boiler and the parts was half the price these Discount scammer Mechanics quoted me! F them.

Kenneth Mackay

5 months ago

Preventive maintenance services

Tiffany Karling-Hunt (12 Gauge Page)

a week ago

Great customer service!! Quick, professional, and great attention to detail!

Amanda Laden

5 years ago

I had a water leak in my master bathroom. Kelly and Tucker came out explained what they needed to do and ensured everything was fixed correctly before leaving my home. These two men were knowledgeable, professional, and pleasant to work with. They listened to my concerns and offered suggestions to prevent further damage. I would highly recommend them for any repair work that needs to be done. Thank you again to Kelly and Tucker for making it so my girls and I have a safe home to be in.

harvey ancheta

3 years ago

When our alarm for carbon monoxide made us evacuate our house waited for the fire department to tell us if its safe to get in the house again. We called the home warranty and sent us a person from this company. The first person told us that he just did something and its all good. Then that night the alarm turned on again and we evacuated again. And then again the home warranty sent another person from thia company ended up saying that there is nothing wrong with the boiler. And told us that it might be the appliances. On the 4th night of this alarm turning off someone from the gas company actually figured out whats wrong and its the boiler. This company couldn't even figure it out. How can they fix things they don't know. And thank god our alarms work. What if it malfunction on those days that they said its ok. We could have died. I'm really disappointed.

Mackenzie Fox

3 years ago

We had a schedule appointment for well over a week, and when our heat went out the night before our scheduled appointment, we called them as soon as they opened, since we live in Alaska and it’s the middle of winter, they said they would move us up on the appointment time. Told us 3 times that they would get here in 45 minute es to an hour and finally canceled our appointment and then had their on call technician come out at 10pm at night who refused to step onto our property for personal issues and left.

SUPER UNPROFESSIONAL AND UNRELIABLE COMPANY. We only used them because of our HSA and now we’re going on no heat or hot water and so are our tenants.

Jose Feagins

a year ago

Haite Plays

11 months ago

ADRIAN GUERRERO

5 months ago

Arrived within the allotted window and quickly installed the heating part. Great job

Richard Predmore

a year ago

Had an phenomenal experience with Kirk! He was honest, quick, and personable. I will be requesting him specifically every time!

Andrea

2 months ago

I called Discount Mechanical recently to fix a leak under my kitchen sink and to possibly replace my garbage disposal. I was not expecting a same day response and was pleasantly surprised. From start to finish, Discount Mechanical was professional. From the time that I called to book the appointment to the time that the work was complete, it was an awesome experience. Abu was the technician that was dispatched to do the work and he was knowledgeable, professional and easy to talk to. It has been a long time that I have come across a technician like that. He cleaned up after himself and was very respectful. He explained things thoroughly and gave me time to think about my decision to replace my garbage disposal or not replace it. He didn’t rush me and I appreciate that. The price of all the work that was done was very reasonable and the work itself was done very well and clean. I would highly recommend this company and the technician.

Jim Baruela

a year ago

April Chapman

a year ago

Rory B

4 weeks ago

They are amazing!! Our water heater went out over the weekend. By Monday they evaluated it, and before the week was up I was getting a new water heater installed to replace my 20+ year old system. The install was as smooth as possible, even though my elderly plumbing was a pain. They made everything happen, left no mess, were kind and courteous, and I highly recommend them!!! I will be using them from now on!!

Bikky Shrestha

4 months ago

Chris Poe

11 months ago

Heater went out over the weekend, their on call staff let us know they would call back on Monday to book an appointment, called back as promised made an appointment for Wednesday. Jim (did a fantastic job) came out to our house promptly diagnosed the problem heat is working flawlessly again. If you have ever tried to get anyone to quickly come out to your home and make repairs in Anchorage? You know how hard it can be to get anyone to do anything. These guys will be our go to for any and all HVAC needs in the future, thank you Discount Mechanical and thank you Jim 👍

Judy Williams

23 hours ago

Kirk was the tech who did our yearly heater inspection. He told was delayed with a previous customer, but once he arrived, he was very knowledgeable and very generous when sharing that information with my husband. We’ll definitely be using Discount Mechanical in the future.

Dirk

10 months ago

Kirk was great as usual. Didn’t just fix my hot water heater. He helped me diagnose the problem with my heating system and how to make sure it doesn’t happen again. Discount Plumbing continues to be the trusted go-to for both me and my extended family.

Radost Yaneva

3 years ago

I have an issue with my gas furnace and the first time they came to the home, the fix lasted only for couple hours. Two hours after the technician left, it stopped working again. They scheduled a recall work order for me but kept moving me on their schedule. They were supposed to come in yesterday but didn’t hear from them until late afternoon, and told me technician will call me between 5-8pm. I explained it was too late for me and wanted to request the next morning. I told them I needed to get it done it the morning. When I called in the morning to confirm, they said I am on the schedule between 10-12. Didn’t hear from them so I decided to call, it was already 1:30pm. They told me I was next on the schedule. Since I didn’t here from them for another hour, I called them back, they said there were two people in front of me. And it will be probably again between 5-8. So they kept moving me although I requested the day before to be scheduled in the morning and kept lying to me throughout the day. Very disappointed and would not recommend using them especially if your time is valuable!

joses box

7 months ago

Dwight found the problem!

Loretta Roth

a year ago

Kirk is an outstanding technician. I appreciated his knowledge, courtesy and explanation. Will request him again when needed.

Joseph Cosgriff

2 years ago

Brad Miller

3 years ago

After my trusted plumber at Denali HVAC retired, I hired Discount to install a simple gas line to my dryer. The installation was so laughably sloppy, dangerous, and of such poor quality, I thought it was a joke and looked for the hidden camera.

I came home to 10 feet of gas line dangling out of the the wrong wall, with no support and terminating 2 feet past the dryer it was supposed to service. A supervisor will be redoing the entire line, after yet another weekend of no operating dryer. Results are yet to be seen. Steer clear of this company!

C Hu

a year ago

Terrible company!!! They supposedly inspected and signed off on our house prior to our purchase. A couple of weeks afterwards the heater has problems and home warranty company sends same company to inspect. The inspector finds burnt gaskets, wires, and flame marks on the heater. He states, don't know how anyy one can miss all this problem with the inspection,, the person who inspected it did not even open the heater to check but sign off on it. When I told them it was them, he said they would make it right, but send me an estimate for $10,000 plus dollars even with home warranty! Dishonest! Run away!

James Moore

2 months ago

Explain things in detail and they will work with you.

Donald Crombie

a month ago

On time, polite personnel

Taneisha McComb

3 years ago

After calling another company to come out and do an annual service call on my furnace I got the hard sell to buy a new unit. Some unseeable problem was going to deadline my furnace. Quickly I called discount mechanical same day they snuck me into their schedule and did a double check, their manager set me at ease and confirmed what I suspect, my furnace was fine. Thank you for being the honest ones.

Y A

a year ago

Totally great service. Really above and beyond. Got everything squared away quickly and at a reasonable price. What needed to be fixed/upgraded was explained and I feel confident in the repairs and experience. Thanks!

larry wood

a year ago

Annual service call. Kirk was very courteous and skilled. Kindly and expertly answered our many questions. Carefully checked out, cleaned and adjusted our furnace,

A “Ange” Moore

2 months ago

Great service, works with you and explanes everything going on with your boiler. I requmend useing Discount Mechanical Heating and Plumbing.

Sergio Castano

a year ago

Kirk was very professional and efficient, extremely knowledgeable and he made sure to answer all of our questions. he also explained the repairs he performed and gave us excellent tips to keep our units running top notch in the future. thank you very much Kirk and Discount Mechanical for the great service.

S Jones

a year ago

Elena Bolender

a year ago

We can always count on Discount Mecanical! They fixed and serviced heating systems at our home and our rentals. Especially when we had an emergency, they were able to send specialist very quickly!

Vanessa Sheaffer

2 years ago

Go elsewhere, terrible customer service! If you have HSA home warranty they treat you like trash. My warranty is expiring soon and I still won’t call this place to fix my heating needs. They’ve been out to my house multiple time and still haven’t fixed the problem!

Peyton Downing

a year ago

Peter was in my house to install a faucet in the bathroom. He took the time to explain everything he would be doing. He does excellent work and is courteous.

Sierra Floyd

6 months ago

Dwight really saved the day! He was friendly professional and really knows how to get the job done in a quick matter. Highly recommend.

salvadoreños en Alaska

3 years ago

My co and fire ALARM when off, and I call them and they did a fast services, they took my worries away.

Mark Robokoff

9 months ago

luke welles

a year ago

Excellent service!! I will definitely use them again!

Justin Hatton

9 months ago

Great customer service and professional quality of work

Sonny Fabiano

a year ago

Excellent. Five stars. Peter is amazing!

Ball Dusuntia

11 months ago

Kirk is a skilled and friendly technician

Marnie Castle

2 years ago

J.R. was professional and efficient. He tested all of the heating components and replaced a hose that was no longer to code. I couldn't be more impressed by J.R. and Discount Mechanical.

Kari Blackburn

a year ago

Kirk Panzer was our service tech. He was professional and friendly. He quickly serviced our hot water heater, garage space unit and furnace. I will 100% be utilizing this company again.

Susan Lukowski

5 months ago

Peter was our tech today and he did a great job! Our sink started leaking after trying to disconnect a valve that had not been touched in a looong time.
He also fixed another valve in our downstairs that caused another issue weeks ago.

Discount Mechanical is a little Spendy but they are fast and reliable!

robert clark

9 months ago

Peter was fast efficient and in and out, friendly and knowledgeable thank you for sending him

Elizabeth Fisher

a year ago

Joey Gladney

2 years ago

Shorty T

a year ago

I have no complaints about the service I received. Scheduling and communication were great. Although he was not able to find the problem, Kirk was very personable, knowledgeable and honest. He was able to help rule out severe water damage. He did as much as he could and explained everything in a way that I could understand. Thank you so much, Sir. If I have future issues, I feel comfortable calling Discount Mechanical again.

Ray Johnson

a year ago

Kirk Medders

4 months ago

The tech, Levi I think, was professional, helpful, and polite. It was quick and easy. I’ll defiantly use them again based on his quality of service and friendliness

Scott Sidell

2 years ago

Scott's work was outstanding. He quickly diagnosed and repaired the problem with my furnace. It's worked perfectly since.

Adama Konateh

a year ago

M Tauf

a year ago

Showed up on time given over the phone. Prompt service to install a drain spigot on the water heater. Explained process and steps they took for install. Friendly service.

Romina Gonzales

a year ago

Peter is great!

Del Horner

7 months ago

Not one for reviews usually but we were in quite a sticky spot until they sent out a plumber named Dwight honestly best worker I’ve ever had he got everything done so fast we were really amazed at the speed and quality all around. Amazing workers amazing company. Thanks so much.

NU XIONG

10 months ago

Email for estimate, never heard back. It’s okay. I fixed it myself

Lakisha Evans

2 years ago

Extremely expensive for having the name discount in their name. Got a quote from them for someone to look at my water heater during the weekend n the 1st hour is $375 for overtime plus anything else n then they quoted me over 3 thousand for a water heater replacement. Shopped around n found other maintenance companies that were more decently priced n went with them instead. Seems they take advantage of not a lot of places doing work on mobile homes n up their prices a lot. Glad I found someone else to do the job. Never calling them for service again.

Brian Blessington

4 years ago

Our heater died on Christmas weekend and we tried two of the other guys. They both blew us off. The dispatcher at Discount got us in touch with a tech who came first thing Dec 26 and fixed our boiler in 30 minutes. Outstanding service, quick and easy quotes, and friendly staff.

AK Booze Review

2 months ago

I'm very happy I called Discount Mechanical!

I called and they were able to get to me same day - thank goodness too, because my sewage pipe broke off and we had a lake of sewage under the house. Ew.

Peter was very professional and very nice, and, above all, extremely fast at getting our sewer pipe hooked back up! He referred me to call a clean up company and they're coming out tomorrow (next day)!

I'm very happy that this problem was taken care of quickly, since you don't really think about what a broken sewer pipe means.... you can't flush, you can't let water down the drain, anything! It was awful!

I'll definitely be calling them again for future plumbing needs and asking for Peter specifically!!

Robert Burdick

a year ago

Caleb Howarth

9 months ago

Kirk was very professional and took care of my service call very quickly. I highly recommend him and Discount Mechanical.

Shawna Calt

9 months ago

Damian Owens

3 days ago

Raven was professional and efficient. She explained in simple terms what was needed and got the work done.

Doug Lindstrand

7 months ago

Excellent service. Was kept current on the repair time from both the repairman and the company. Repair was done and I was given helpful information about how to best prevent future problems.

Christina Collins Brugliera

2 weeks ago

Give Kirk a raise! He’s the best. Seriously I couldn’t be more grateful he stopped and he was doing came to help us win another technician couldn’t make it on time and went way above and beyond. Thank you, Kirk.!!

Viola

7 months ago

Dwight was amazing, fast and reliable. Made sure my home stayed nice and warm

Nicole Hunter

a year ago

Pete was informative and thorough! Very professional and kind. 10/10

Jeff Hiltgen

a year ago

Great service! Help us out when we couldn't get anyone else to call back. Had the part in stock and got us back going. Thanks again!

Will Platzek

11 months ago

Looks like i need to replace my furnace vs keeping this one going.
I appreciated the explanation pictures and upfront process.
Kinda gut shot but they are helping me out and walking me thru all the options and possibilities.

Krystal Eastman

a year ago

Peter was very polite and answered all my questions. I may actually get some sleep tonight knowing that my furnace is working properly.