Best Installation in Phoenix AZ

VERY KNOWLEDGEABLE & HIGH QUALITY WORKMANSHIP. We have a new build home and wanted to add end panels to our new kitchen cabinets. Chris kept in constant communication with me throughout the process. He even answered our many questions regarding a couple other projects we are considering. Vincent came to our home to complete the work. The quality of the work was excellent and Vincent even added some restrictors to my cupboard doors that were missed by our home builder's cabinet installer.

Cabinets by Design was exactly who they said they were, a full service design and installation custom company. When we first met Chris, we knew that we were in the right place. He met all our expectations from layout to completion. He was hands on with the installers and even made his own punch list before I had a chance. He coordinated all the trades. His installers were polite and professional. Real craftsmen. The same crew started and completed the install. I would highly recommend Cabinets by Design.

Encore cabinets is the best!

Charles took great care in walking me through the whole process of purchasing beautiful granite countertops for our ranchhouse. The price was amazing, the stone was gorgeous, and Charles even helped me a great deal in securing the slabs in the bed of my truck. From now on, we won’t go anywhere else for our stone.

Craig and his crew are fantastic. Worked with me every step of the way on my project. Made sure the materials were what we wanted and went way above and beyond for us and got the project done ahead of schedule. 100% would recommend. High quality in a done of many contractors not doing detailed work.

My in-laws needed to remodel their kitchen, we came here, and the staff were so helpful, and we were able to choose the right cabinets.

Review

I do NOT recommend using this company for your cabinet design/installation. It was hands down the worst experience of our entire house remodel.
- The cabinets that arrived did not look like our original renderings that we spent weeks on designing with the sales person
- The cabinet designer did not use any of the measurements taken by shop foreman.
- They started to install the wrong molding
- The corner cabinets were the absolute WORST! This company is completely incompetent when it comes to corner cabinets. The corners never lined up with the molding. We have two corner cabinets that we can’t let our kids use because event with limiters... they will hit the corners of the hood and cause major damage.
- The gaps between the cabinets and the drawers were all asymmetrical.
- Needless to say our cabinets and faces had to be remade SEVERAL times.
- We signed contracts on April 29th. It took them until September 10th to complete the job.
- At one point they said everything was perfectly aligned and good to go. The cabinets were so bad that we couldn’t even open four of the cabinets.
- On all of the top drawers... they made the trim so wide that you couldn’t even fit a handle on them.
- The installer ended up putting a large hole in our wall
- Three different employees said the phrase “this was a learning experience for us”
- The medicine cabinets were all the wrong size
- The touchup person took a package off of my porch and used it as a table to paint the cabinets.
- They added a set of drawers to the master bathroom which would have been fine if they worked. That drawer set literally went over our sink plumbing.
- The lower kitchen cabinets were off by an entire 1/2”. Our counter installers had a heck of a time laying counters because of how unleveled the cabinets were.
- Emailed the main person we worked with, Leonard on several occasions about the issues happening at our house and never once directly addressed our problems.
- After everything was a complete mess we insisted for our project manager to actually come look at our home. At that time we told her that this job had taken way too long and had a hard deadline of 9-11. We were hosting a huge party for our daughter. After that meeting I got an email from her stating that they will begin working on the issues on 9/14!!! Two days AFTER the deadline for my daughter’s party.
- Traci assured us that there would be a discount on cost for all of our troubles. That did not happen. I received a bill for the full amount due. When I asked about the discount for all of the issues... they knocked off $500. That is $500 off of a $30k project.
- The cabinet that was made for the subzero fridge was the wrong size.
- We spent the last year removing every trace of brown from our home. The cabinets are not finished on the bottoms so now there is just a whole lot of brown showing in our grey home.
- The cabinet installers scratched the heck out of our brand new front door.
- Bar glass cabinet was built with two doors instead of one. It sags so bad and caused damage. They didn’t put the large hinge support like the renderings originally showed.
- The refrigerator panels were made incorrectly multiple times
- Upper corner cabinets were originally made 4 inches too short. And they were made the wrong shape/style.
- Display cabinet was made unfinished and too shallow.
- Installed a tiny spice rack drawer instead of a large corner cabinet.
- The cabinet from the sink to the ice maker is off by nearly an inch.
- The banding on the cabinets is inconsistent. It’s literally two different colors and sheens.
- I’ve mentioned to them on several occasions that some of the cabinets they remade have a different color than the original ones.
- There is still a bow in one of the kitchen cabinets.
- After these issues and MANY more... they have the audacity to ask me if they can have someone out to photograph our cabinets.

I cannot say enough about Palo Verde. From the design stage, where they used their expertise to design my kitchen better than I could ever have imagined, to the installation which was beyond perfection. This is by far the best cabinet company you can ever use. I built my house and the absolute best part of it is the cabinets. I have recommended them to everyone I know!

I hired Sanels Wholesale Cabinets for my kitchen cabinets project. Although there was hesitation at first, I met with Kelli and she was so professional i went forward and I’m glad I did. If I could give more than 5 stars I would because I am very satisfied with their work. They are able to work very fast and perfectly and they delivered the products very quick. Thank you so much Sanels Wholesale Cabinets!

I truly wish I had never used this company. It all started with the employee they sent to give me a bid. He turned out to be a crook and ended with poor craftsmanship on the final product. They may state that 100% satisfaction is guaranteed but that's not what they deliver. They seemed far more worried about getting the final payment then my satisfaction with the job. I even told Chris when I made the final payment that I wasnt the least bit satisfied with the job but just wanted to be done with the whole ordeal. Chris didnt seem the least bit phased by my dissatisfaction. The job ended up costing me 37% more then was in the contract. There are far better cabinet builders out there. You have been warned.

AMAZING work! Beautiful cabinets! Gary is very nice. There is nothing they couldn't make.

The bath conversion that was meant to be! Reborn Cabinets did a beautiful job on our kitchen cabinet make over last year. We were going to wait awhile before taking on another project but a t.v.commercial by Jacuzzi with great promotions prompted us to make an inquiry. When the phone rang the representative for Jacuzzi in Las Vegas was...REBORN. We took it as a sign!
There are 2 stories I want to share about the integrity of this company and the wonderful people who work for them. Particularly Danny, the gentleman who completed our project. Ultimately we the consumer are responsible for the choices we make upon signing a contract for a project. But misinterpretation can happen. We had ordered up a bench as part of our bath to shower conversion with the understanding that the bench would be wrapped in the same pattern as the rest of the shower. It was. But not the top of the seat. It was stark white. I came to understand that the seat was made to match the shower floor which was, of course, white. I was disappointed. But not for long. Danny went way above and beyond. He made a few phone calls, took his own initiative and came back a couple of days later with the shower bench using the same material used to match the rest of the project! I was floored! As you can see by the photo our bench is PERFECT! It was labor intensive but so greatly appreciated by us. Reborn truly has one goal in mind...your complete and total satisfaction.
Another story I'd like to share about how Reborn cares about you, their valued customer. As I've stated previously, Reborn did our kitchen makeover over a year ago. The quality of their work, the attention to detail and design suggestions that made our cabinets pop gave us the kitchen makeover we've been dreaming about. But life happens. 6 months ago we had a water pipe failure in a wall behind our beautiful new kitchen cabinets. Our homeowners insurance came through for us and our cabinets and countertops were not damaged but had to be pulled away from the wall as repairs to the broken pipe was made. The company that did the repair work put our kitchen back together but there were some flaws that we were told could not be fixed. There was a noticeable space upon closing the door under the sink. When I mentioned this to the crew working on our bath remodel they called Caesar, the project manager for our kitchen makeover and within a day Reborn had a professional over to the house who replaced a damaged plastic storage tray AND repaired the gap in the door under the sink!!!
I know these 2 stories are lengthy. But in these times when we're left disappointed with quality of work and customer satisfaction there aren't enough words to express a heartfelt thank you to a company that values their customers not in words but in deeds. Reborn has shown us that they truly do want you to be satisfied and will go to great lengths to make sure that your experience with them goes beyond the project and even after your project is completed. They've demonstrated to us that they really do care. Thanks, Reborn. We appreciate you!

Victor and his whole crew were on point and very professional and I would and have already recommended to friend and family.

The ladies at the front desk were very helpful on guiding me around the showrooms. Overall great cabinets! I went with the express I color & my kitchen turned out amazing. Will be back for my master bath!

I love my kitchen thanks for everything guys

(Translated by Google) It is a great place very good service and furniture to your liking ? ? ? ?

(Original)
Es un lugar estupendo muy buen servicio y muebles a tu gusto ? ? ? ?

We recently got our kitchen, bathrooms, and laundry room cabinets and countertops done. And we are beyond pleased!

Everyone is professional and nice from the first call to the in home measure to the finished project.

Mario's design beyond exceeded our expectations. I truly have my dream kitchen now! And stayed within the budget!

It's so beautiful, now my neighbor and sister in law want theirs done! This is the only place I'd refer them

I had a great experience with this company. I was concerned the cabinets wouldn’t be the highest quality, but I was wrong! They are perfect. Eric was great to work with, very accommodating and responsive. Thanks again!

Great experience overall, worked with Ryan, who was a great help, wonderful at follow up and getting back to us in the time frame he said that he would. In this day and age that is not something we often see, and it was quite refreshing! Highly recommend them for all your cabinet needs, wonderful selection and design.