Best Damage Clean in Phoenix AZ

Fast,professional,& competent

& Reconstruction
The service provided by Tony and crew for water mediation was excellent response and services provided were excellent as well. The reconstruction crew lead by Matt & Lydia provided all services for the reconstruction in a timely and professional manner. Serafin Antonio & Horacio performed outstanding service and professionalism.

Great attitude and detail oriented, Olesia did an amazing cleaning job and she spent the time needed,
She cleaned my home as hers and I loved that

Our carpets were quite dirty and Dan recommended the perfect combination of treatments to make them beautiful again! Thank you Dan!! I would definitely use Dr. Chem-Dry again!

Joel came by & was a very great help he has marvelous people skills & I will be calling him again when needed.

My experience with this company was not so pleasant, and I wish I could give 0 stars. We had to have them come out when a sprinkler outside the townhouse we rent busted and flooded a downstairs bedroom. Our duplex management hired this company to come out. We had a man named Rich come to our home and pull up the carpet. He did vacuum up all of the water and left 3 large fans for us to leave plugged in, for what turned out to be 48 hours, in order to get all of the moisture dried up. Afterwards he did put the carpet back and cleaned the carpet. That sounds like it should have more than 1 star, but my issue is the customer service or lack there of.
1) The man, and the female partner he came with, don't know how to knock on a door but just tap. I live in a two story townhouse. No one can hear TAPS on a door. He would then call or text my sister, the woman he originally met, asking why no one is answering the door. Maybe because no one can hear you tapping.
2) Rich used a tool to pull up the carpeting in my home, but when all was said and done he just laid the carpet out without tacking it back down.
3) Because he felt there was water behind an area of the baseboard, he cracked the baseboard to let it dry, didn't let me know he was going to do so by the way, and then told me I needed to tell my management to fix that once dry because that's not what he does.
4) He cleaned the carpets in under 6 minutes. That's a short amount of time for an area that had been sitting in a decent amount of water for a few days and smelled like it was already molding.
5) When leaving my home, instead of telling me he was done so I could close and lock my door behind him, he just left and left my damn door open. I guess maybe he could have whispered he was done so I didn't hear him.
Needless to say I am happy that I am not the one who hired this company, because I would take you to court for your shoddy service.

Make sure your construction manager doesn’t tell his tile subcontractors they’re going to get paid asap then ignore them for days once the job is done. After not hearing back from him I ended up going into their office, he was up in a meeting, he told them to cut me a check.
You have no problem getting back to me while the job is in progress but can’t send a simple text back or a call back to discuss payment once the job is done ?

Great review from our client Mario Male R from Logistics.

User Review
By Mario Male R.
Phoenix, AZ
October 7, 2022
Amazing Company! Great work, Great communication, and the service is outstanding.

Best guys in Phx