Best Cleanup Services in Phoenix AZ

I cannot even list out all of the issues I've had with this company. My husband and I have used TCS off and on for several years, and it's always been using their promotion of buy 3 vouchers, get 1 free. Prior to the last year and 1/2, services were always okay. About what you would expect for discounted services, etc.

My list of concerns/grievances with this company are extensive in the last year, year and a half. I'll try to keep it brief and factual just in order to help you make a good decision when choosing.

1- while speaking with the receptionist to adjust our schedule in august, 2018 (needed to change an already scheduled cleaning and wanted to schedule out the future vouchers), the conversation devolved to the point where the receptionist used the phrase 'you people' when addressing me. I assume she was referring to 'us people' as folks who took advantage of the voucher as opposed to having signed a contract with them. If you are not willing to honor, in good faith, something you've sold (they called US about the promotion), why even offer it? Also, the judgement behind the whole conversation was just absurd in a industry where competition is high, and customer service should be priority. I tried to demand (which i hate doing) a refund of the unused portion of our vouchers just to be DONE with them, but obviously it was denied.

2 - scheduling is ABYSMAL, which you will see in other reviews. During the same phone call, i was told that voucher customers were given last priority and that she couldn't schedule out beyond 2 months because they were 'upgrading' their scheduling system. The end result is that in august i attempted to schedule november and december cleanings and was REFUSED services in November due to non availability. Maybe its just my opinion, but 3 months out i should have been able to get something considering we have 100% availability during the week most times.

3 - in March we attempted to schedule our final voucher and the first availability was 5/9/19. The icing on the cake was that the cleaners arrived at 12:48pm and left at 1:58pm (verified by my ring camera). The voucher was 2 cleaners for 2 hours. They came with 2 cleaners and a trainer, but we were never notified of this and that still isn't comparable in my estimation.

4 - only once in the last 2 years have i felt that the cleaning was competent. We had an experience with two women, one of whom seemed to be an in field manager/trainer, and they came out the cleaning after i had the altercation with the receptionist. (i'm very much just assuming the two things are related - they may not be). Every other time it's been mediocre at best. I've not filed formal complaints because i do recognize that i have signed up for discounted services, but given all the other issues, it's just the final straw, you know?

To sum it up? Just depressing, condescending, and unacceptable customer service, almost 1 year to schedule 4 cleanings because we're voucher customers, and mediocre cleaning at the end of the day. Additionally, they called us recently to try to resell us the voucher deal (you have GOT to be kidding me), and they told my husband that now they're requiring a membership fee to get the deal. It's almost laughable. Keep searching if you're looking for cleaners, its not worth the headache.

After having an insulation disaster when a gentleman stepped through the ceiling of our dining room while a new air conditioner was being installed, we needed to have a deep cleaning done of most of our home. Team 6 was absolutely amazing. They arrived on time and made our home sparkle like a new model home in 4.5 hours. They even made a bow out of toilet tissue in the bathrooms and a fan in an envelope fold on the paper towel roll in the kitchen. I highly recommend this cleaning company

We own an assisted living facility and wanted to sanitize and create a germ free environment to keep our residents safe from Covid. Health Point came in and did a great job at disinfecting and sanitizing our entire building. They showed up right when they said they would and were so efficient and professional. We will continue to use their services knowing what a good job they did and we feel good knowing what they’re doing is keeping our residents and caregivers safe and healthy.

We have been using Stratus for our clinic cleaning for about 6 months now and have been very happy with their service. They are reliable and thorough. They do a much better job of cleaning than the companies we have used previously.

Health Point Cleaning Solutions is a great company. I’m super satisfied with their work. They are very professional and have good pricing. Amazing customer service! I recommend.

Owen is the best home cleaner ever! He is so thorough, thoughtful and reliable. He’s got such a good energy about him, it’s a pleasure to have him come over on cleaning days. He always goes above and beyond with his work, we’ve always been so happy with our house after he leaves.

Patrick was very professional and knowledgeable. I really enjoyed working with him.

Let me tell you about Richard……

If you’re having a bad day with a water emergency this is the guy to know. No fine print he’s the guy to know.

I’m in the process of selling my home and my realtor let me know that the recent rains got under the French doors in the master bedroom and caused extensive damage to carpeting.

I was calling around from Dallas Texas on a Saturday afternoon, while I was stationed at the time to try to find somebody in Scottsdale that would respond.

Richard was the only person who answered his phone and he was there within 45 minutes.

He gave me a fixed price for all the services I knew I would need and even threw in some extra carpet cleaning to make the place look better as we’re selling it

He’s a hard-working driven business owner who is capable of and willing to please his customers.

As I stated, if you’re in dire straits? This is the guy to get to know

I recommend Servpro completely! When the tub upstairs flooded down into my downstairs, well it was a disaster. They were very fast and worked with my insurance company. One happy customer here!

Great attitude and detail oriented, Olesia did an amazing cleaning job and she spent the time needed,
She cleaned my home as hers and I loved that

My employer and Jobie is an awesome owner

I have worked with Bright Spot for over a year now at my gym and they have been vital to our operations. I meet with the team leader every week and we get a to do list together that always is executed to my expectations within a timely fashion. Their management has been great to work with as well. I communicate with Andy every couple months to check in on how things are going and if he can help out in any way. I'd definitely recommend Bright Spot to anyone who is looking for a thorough and reliable solution to their custodial needs. Thanks Bright Spot!!

Matt has stuck with our problem child pool through thick and thin to get it straightened out. He's very dedicated and has gone to great lenghts to take care of us. He's knowledgeable reliable and most important to me HONEST. Highly and enthusiastically recommended!

I used house cleaning and more to clean our home and they left my place spotless, It smelled and looked very clean, easy to maintain for us. Thank you for your help. I look forward to seeing the ladies again weekly!.

Amazing people

Dawn's cleaning service does a professional job of cleaning my house and the thing I like most is the communication of when they are coming and going.

Best carpet cleaning guy in the Valley. He's always on time, is capable of handling a wide variety of carpet cleaning issues, tile cleaning, grout cleaning, and more. He's very reasonable and just a great guy. Highly recommended.

Bird Control was a great experience. The price is very reasonable, and the service was excellent. I highly recommend them!

Working in the suns stadium and I see the there hoods are dirty in a couple kitchen's Shouldn't be that way. Especially at the suns stadium