Best Tile Installation in Phoenix AZ

Hired Sledge to remove tile patio and install Cool Deck. The job was to take 3 days to complete, with a 7 day cure before returning patio furniture to the patio, but okay to lightly walk on.

Day 1: Tile demo. Workers showed up on time, but sat in their truck for approx. 45 minutes before coming to the door. They worked all day and left saying they'd be back in the morning.
Day 2: Underlayment. No show, so we called only to be told there was no scheduled time and the workers would be here sometime that day. WHAT? We schduled the job weeks in advance, but seems they only schedule the first day and subsequent days are as they can get there. Not pleased with that at all. Workers finally showed up, never knocked, just entered the back yard and when done for the day, left without saying a word.
Day 3: Cool deck paint. Workers again just appeared in the backyard, no knocking and did not advise when done, just left. Job supposedly complete.

The workers were sloppy and got cool deck paint and underlayment material all over our side walkway on the house walls and columns and our fence. There was a lot of broken tile pieces in our swimming pool and they left debris all over the yard, including rubber gloves, tile pieces, water bottles, etc. They used our neighbors water/hose which was not acceptable. They did not pay attention to details and left the edges around the house walls looking horrible. The area where the tile met our walkway was not cut properly and now has a visible huge difference in texure, where it should have been a straight line.

Rich came out and agreed the job was messy so sent the workers back to fix the work and still no attention to detail. By day 6 of cure time the cool deck was coming up in a lot of areas all over the patio. Rich came back to look and said he would send the guys out yet again. They showed up, did not advise when they arrived and said nothing before leaving, and buffed the patio and rolled a new coat of cool deck on.

We left for the weekend and upon returning Monday we looked at the work which again was sloppy. They again got cool deck paint on our patio columns, some on the house walls and broke our electrical outlet box. The actual patio cool deck appears to be okay this time, thicker coating, but time will tell. Meanwhile, we need to touch up our house paint where they messed it up and fix our electric box. Not all all thrilled with: 1. the workers not knocking or checking in prior to leaving, especially the last day; 2. the lack of scheduling the job for the full 3 days, disrespectful of clients time; 3. sloppy workmanship and lack of attention to detail/quality of workmanship.

The owner, guy who went out to measure and gave me a quote, was very responsive! Answered all my questions and informed me of the entire process! Great price and very clean crew! I would highly recommend if you have a stucco project to complete! I got a synthetic stucco finish on my home! Great customer service!

Tim Apple did an outstanding job with evaluating and diagnosing my construction issue. He was honest and appropriate regarding his work quality and ethics, would not hesitate to refer his company to anyone.

Alan and his team reflect what it means to be professional, ethical and integrity driven! Five stars is easy to extend when you have a team that goes the extra mile to do things then right way and follow through to ensure client satisfaction. We highly recommend AZ! Family owned and detail oriented, these guys are awesome!

The product speaks for itself! I was so impressed on how much they spent on the prep of my porch and the final product. The entire company was friendly, professional and they truly have a great product. Yes it was a little more than I wanted to spend, but it was well worth it to have quality workmanship with a 15 yr warranty. I'm very very happy :)

Quick response time! Becky was informative and realistic! I would refer them to a friend! ????

Awesome!!