Best Design/Build in Phoenix AZ

I am an engineer, and I know good craftsmanship. Fence Builders is THE place to go! Armando showed up right on time, did what he said he would do and the bill was exactly what was quoted over the phone. This was a big project for me; this fence really changed the look of my yard. It's perfect. We don't need to take down that old fence any more; this one looks better than the wood we had before.

Used DCS to install a new double wooden gate and to replace several rusted metal fence posts on our wrought iron fence facing the golf course. Excellent workmanship and quality. Office communicated well throughout the entire process and field crews were all professional. Would highly recommend them for your fencing or gate needs.

Amazing customer service and we are so happy with the gate fence. The installers were very professional. A+

Impressed with the efficient vinyl fence installation offered by the Scottsdale Fence Company, we highly recommend them. Their team charged us reasonable prices and completed the project on time.

I am very happy! Alex re-anchored my RV gate with 3 inch screws instead of the 1 inch screw that was there! He soldered my loose gate pin and welded the end frame of the RV Gate where it had become detached!! Then, he painted over the new welds and screws! The RV Gates and the single gate look great and are strong! I’m also happy that they guarantee the work for a year!!

We recently hired a fence contractor to install a new fence around our property. The work was done quickly and expertly, and the finished product looks fantastic. We highly recommend this contractor!

John and the fellas built an awesome custom fence for us. We needed locks and push bar openers and they did everything perfectly! Would highly recommend Pinnacle Fencing Solutions to anyone needing a new fence or repairs. Will definitely use them again.

Incredible pool fence service. They did an amazing job installing without breaking our pavers. Scott was very flexible in layout options. We worth paying these professionals with installing a quality mesh pool fence.

This company is a pleasure to work. We have worked with them on several jobs and they have always proved to be professional and help us deliver an excellent experience to our customer.

Product

These is by far the worst company I have ever hired. The workmanship is great. the Scheduling sucks. They never show up on time and never do what they say the are going to. If you can handle the mismanagement the work I would hope will get done sooner or later. It has now been 3 weeks for a job that should have taken 3 days. My advice, Find another company.

Initially I was told that there would be a technician that would meet me on Monday morning. After taking the day off of work no one came.Then, I was promised someone would come on Wednesday and that they knew how to service the gate. They clearly didn’t.After two phone calls no one ever said explained that their was a trip charge or diagnostic fee. After arriving and looking at the unit we were told there was a $500 diagnostic fee but they the technician had already fixed the unit (within 30 mins of arrival).Unfortunately the unit was not working after the technician left. We had a second technician that works on Viking Access Systems come out today and they repaired the unit. They tested the batteries and immediately found out that the batteries were at less than 20% capacity and needed to be replaced. This should have been done by Elite's technician but it’s clear that they work primarily on Lift Masters not Viking Access Systems.

Terrible customer service. Ironman was supposed to install two freestanding gates and they did not make them correctly to install. They came near an hour outside of the arrival window they originally said and while I was not home. I thought they were coming during the window they gave me. They dug in the ground near my electrical box and cut the electrical line to my sprinkler system. The worker crew put cement on my electrical line, sprinkler head and sprinkler plumbing. They absolutely refused to replace the electrical line they damaged and wanted to rig it with a bunch of electrical tape and a small segment piece of electrical line. The supervisor put me as a last priority and kept putting me off. The scheduler did not get back to me when she said she would. It was difficult to reach the scheduler when I called because they often said she was in the shop. They rescheduled and cancelled because their oven broke down. They came out with the wrong shade of colored posts that did not match the gates. Therefore, they had to reschedule again. They had me wait another week before rescheduling and they did not call when they said they would. I had to become the coordinator and call to chase them down for near 2 months. Also, they were supposed to reschedule again. I had to call and chase them down. They didn't want to answer my call and excused themselves that they had phone system trouble all day. I found out the oven broke down again too. Another day, (Rick) the owner was rude to me when he intercepted my phone call while I was calling for the scheduler. During another call, the Office Manager (Sheila) was rude to me and hung the phone up on me while I was trying to get a resolution. Iron man Pool Fence caused this installation to last an extra month in a half from the time the gates were to be ready. I was wondering how many times were they going to have to come out. This is a total of 2.5 months from the original order date. They did not arrive during their scheduled arrival window. It was over an hour late from the tail end of the 2 hour window. I thought I was the customer. The customer service was horrible. I would have thought the owner would have been more considerate of everything they made me go thru. This gate ordering process needs improvement as well as the customer service. It is hard to recommend a company when one has a bad experience and the owner doesn't even want to make things right. To sum this experience up... Disappointing and a big let down. Save yourself a hassle and see if you can find a different company to use.

We were referred by another business that had Fence Builders of Arizona do their wrought iron security fencing for their dog facility and were very happy. We contacted several fence companies and these guys were the best! Best ideas, best service and communication and the price was very fair. We love our fence and would recommend Fence builders to anyone.

Called twice to get a price, left messages, no call back. Great service...lol