Best Renovation Service in Phoenix AZ

As a commercial contractor my experience with residential contractors has been less than stellar so I am generally jaded towards them. These folks are not like residential contractors.

These guys have a good business model in my opinion and do excellent work!

On time, reasonably priced, and quality installation. Our first remodel and largest expense outside of the home or auto purchase and they made it as easy as possible for us. If you can wait for this team to do your remodel you will not be sorry.

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Buyer beware. I almost did a remodel through this company and I'm so glad I didn't. Steve came to our house for an estimate on a bathroom remodel. The estimate was for $20,000. He charged about 20% more than other quotes we received. But I liked Steve so we went with him. The company then goes through a design phase which no joke takes about 2.5 months. The entire design phase they give us no quote. At the end of the design phase they quoted us at $65,000 for a very simple bathroom upgrade. Small bathroom, nothing fancy. We weren't moving walls. We weren't moving the tub, shower or sinks. No way it could be more than $25,000. They could not break out the price for us one bit. No price for the tile, no price for the sinks, nothing. They got mad when we asked them to break out the price. Seemed very very very fishy to me. When I called them out for being fishy, they left and we never heard from them again. We still gave them $1,000 for the design. I feel like this company could be running some kind of construction scam. I just don't trust them. Go with someone that you can get a bunch of positive referrals from.

It was great working with PJH teams.

Outstanding service. Came to my home the same day. Courteous, did a great job, cleaned up and explained work completed. Could not be more satisfied. Thank you!

I hired Graco Home Remodeling to do repairs in the roof due to long-time water damage. After I contacted the company Ignacio showed up and performed a throughout inspection. He then proceeded to show me with pictures his findings and pricing.
His workers showed up on time, performed an excellent job and after the job was completed, cleaned up the whole area.
I was very impressed by Ignacio and his workers' professionalism. The job was finished with my complete satisfaction.
Next time, I know I can count on Ignacio to do repairs around the home. I fully recommend his services!

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

They had done kitchen remodeling, and I have already booked them for my bathroom service. Highly impressed with their timely service. Good work.

Bobby is absolutely fantastic to work with. From the second we met, you could see the level of passion and detail he had. He made remodeling painless and easy, wouldn't recommend using anyone else in Phoenix!

Dan was helpful and easy to work with. His guys all did a great job on our new garage. We highly recommend Superior Home Remodeling!

I have worked with several companies and have had my fair share of ups and downs. What I can say without a speck of doubt is that Luxury Remodels Company is the best home remodeling company I have ever worked with over the years. They always put their client first and will leave no stone unturned in delivering the best services. We are happy with their services.

Wasted over 6 months of time and money. Dion is a terrible communicator and doesn't follow though on anything he says he will do. Doesn't respond to any form of communication. (Even email which he claims is his preferred way and has an assistant. Paid almost $3k for plans and it took 4 months for them to do anything with them and get them approved. Two months later we are still trying to get him to commit to starting the project. Glad we aren't out $40k and have an unfinished project. Do not be tricked by this guy. Dion did not respond to each and every text and email I sent. I would be happy to provide screen shots of my text threads to prove it. You can lie all you want but we all know the truth. Check his other reviews, We are not the first customers that he has done this to.

We interviewed three different contractors when we decided to remodel our Scottsdale home, but Shannon Terembes and Five40 Remodeling stood out as the clear winner for a number of reasons. To start, we knew that his company had completed many remodels, and would therefore have the knowledge and experience to give remodeling advice. We also felt that they had probably already come across any problems that might arise with our project, and therefore, would know how to successfully deal with them. In addition, Shannon informed us that when they start a project, they work through to completion without jumping around to other projects. This was a huge selling point for us, as we had never experienced a contractor that had worked this way – with most juggling multiple projects at the same time and not showing up for days at a time due to being on another job site.

The entire project was well orchestrated from quote to completion and the work was of superior quality and craftsmanship. The crew did what they said they were going to do, including showing up at our house on time each day and focusing on what they had told us would be happening that day. Nearly a year and a half after the completion of our remodel, we came across a concern with one of our cabinets and notified Shannon, who responded that very day and had scheduled a repair within a week. We couldn’t be happier with our remodel and for selecting Five40 Remodeling.

Good

Friendly people excellent work quality

Clean fast and on time. They did such a good job. I would highly recommend Home Concepts Custom Remodeling.

We buit our house with David Mikes. We were worried we wouldn't know how to handle such a large project. Fortunately, we were lucky enough to have David as our contractor.

David would set up weekly meetings with his subcontractor or company contact. We would meet with David and the specialist in the area we were looking at that week. The meetings were always very productive because David was right there helping with decisions, dimensions, architectural plans and logistics to make the process smooth.

I have four other fiends who were building at the same time with other companies. They did not have the same easy experience we had. Most of them had to hire designers and work on their own schedules to make selections needed to move forward in a timely manor.

David was very good about reminding us about costs. He wanted to make sure there were no surprises when we decided to upgrade in many different areas.

We have never had trouble reaching David. He is very prompt in answering phone, texts and emails. He handles situations quickly without any complaint. He has handled the punch list very responsibly. We have no complaints.

Over the building process we also became very good friend's with David Mikes. Through all the many meetings over the build time, he was always very enjoyable to be around. We all have many good memories of building our dream home.

The materials showed up a day late, which put them a day behind. The work was done completely and satisfactorily. However, I had to call and have the dumpster removed after sitting in my drive for week. The dumpster place did not have an order to remove it. I needed it out because needed the drive free. Siding trim done.

Alex B and Harold W did our install. They were very polite and answered all our questions. They gave us very helpful suggestions on where to place shelves, bars and a seat. We were very happy with them.

Amazing! We had a very extensive and messy remodel after flood damage in our kitchen. Ron helped the process go smoothly. He helped me every step of the way from picking out granite to working with my insurance company. The final outcome is better than I could have imagined.