Best Flooring Replacement in Phoenix AZ

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

We highly recommend Homework Remodels! Steve and Sheila spent time providing us with quality blueprints and excellent home décor/interior design selections for our new 400 square foot casita. We live in a historic neighborhood and they have proven experience obtaining the required city permits and approval from the Phoenix Historical Preservation Society. They removed our dilapidated garage and replaced it with an amazingly beautiful and quality-built casita! We would like Ross, our Homework Remodels’ project manager, to oversee all of our projects! He kept the project moving smoothly and made sure the work was completed to high, quality standards. After examining the completed casita, contractors we know gave the work their high praise!

Updated my master batheioms. They look amazing. High quality workmanship.

North Phoenix Kitchen & Bathroom Remodeling Team was beyond amazing, they helped us install some pretty tricky pieces successfully, they also painted and smoothed a wall. Great services.

Great service! On time and technician explained everything and was affordable.

Juan is amazing at what he does! We loved the work he did on our waterfall countertop!!! Do not hesitate to call him, we appreciated every detail he took care of and straight forward. Would not think twice on calling him again for future business, thank you Juan for everything and your crew.

After Ben did a fantastic job remodeling our daughter's kitchen, we hired him to remodel our kitchen and great room. This project involved removing a fireplace as well as some walls, and replacing floor tile throughout. Ben was easy to work with and highly dependable. He coordinated with our kitchen designer and communicated with us every step of the way. We were very pleased with Ben and hope to hire him again in the future.

Experienced workers begin and finish on time as well. Looks splendid, and I will suggest them to others. The small bathroom was updated, with installed new vanity and a new floor.

Luxury Remodels has very skilled designers, who can work with you to create a kitchen design that meets your needs and reflects your style. We are pleased with the work.

Wonderful company to work with. Let the site clean Very professional.

Great service, super price, and fantastic workmanship. They were neat and clean and took their time to show us how to use everything. I could not be more satisfied and would tell everyone.

Adam and his team were fantastic. Highly recommend.

The professional installers had my job done in very good time. The skilled craftsmen who did the installation were prompt, clean, courteous, and professional.

Our new walk-in shower is amazing! Steven and his crew of installers (Alex B. and Martel H.) were great! They took their time, they were friendly, on-time and professional. I would recommend Jacuzzi Bath Remodel of Arizona to anyone who is looking for no tile and no grout! We love it!

I work with Hunter as his bookkeeper and I can tell you that he is very thorough and responsive to his requests from me. I believe that carries over into his work as well. I've seen pictures of his work and it is impressive. If I lived in Arizona, I would want him to remodel my bathrooms.

My wife and I hired Ross to remodel our bathrooms and add a pantry to our kitchen and are very happy with the results. The bathrooms feel fresh and modern and the pantry integrates into the kitchen flawlessly as if that were the original design. Throughout the process, Ross juggled the balance of style, practicality, and affordability. He was professional in communicating, working with our schedule, respectful of our space (he kept everything VERY clean), reliable, and punctual. Overall, Ross is a pleasure to work with; he clearly takes pride in his work and delivers as if he were working with his own money on his house. We have ideas for future remodeling projects and he will be our first choice!

We had our shower and tub removed and AZ bath masters remodeled the area into a beautiful walk in shower. It turned out awesome, Noah and Justin were the installers and they were wonderful, very respectful and courteous. Jim and Scotti were both very nice, our only complaint was that we had to keep calling to ask for dates or times of arrival instead of them communicating frequently with us, but when they said the workers would be there at a certain time they always were. I would recommend them for sure, the final product is awesome, absolutely love the tyvarian!!!!

Getting my drywall repaired in my bathroom and garage was easy once I called this company. I first had an appointment for one of their team members who came over and took some pictures. Later the same day I received an estimate that was reasonable considering the amount of work that needed to be done. My project was finished and it looks so good my neighbors can't even tell the previous damage happened. Thank you.

Ok

I would definitely recommend White Building inc . Her team was on time and polite when coming to my home .They did such a wonderful job with my kitchen remodel. I m in love with my kitchen now. Ellen was patient , understanding and always on time . Thank you so much for giving me a dream kitchen ❤️. Job well done .