Best Bathroom Repairs in Phoenix AZ

I am writing this review to warn others about Holtzman Home Improvement.
Project scope: Remodel of master bathroom, replacement of toilet and medicine cabinet in guest bath, new flooring and baseboards with replacement of closet doors in two bedrooms, and removal of window in laundry room.
Start/Completion Date: The contract was signed in May 2020. They were not able to start the project until early August 2020. According to our contract, the completion date was scheduled for mid-September 2020. The final completion date was January 18, 2021.
Quality of work: The quality of work is excellent. All of the workers did a great job.
Selection of materials: Grace did a wonderful job helping us pick out the materials to complete our job. She was responsive to emails and calls.
Communication: Holtzman Home Improvement uses a customer portal to view your bill, look at and confirm your material selections, make payments, and view the calendar to see when work is supposed to take place at your home. There were numerous days when workers were scheduled to come to the house and no one showed up. There were no phone calls or texts to let me know they were not coming or when they might be rescheduled for.
Salesperson: Our salesperson, Lee, was great. He came to our home and put on a presentation of what our bathroom would look like after the remodel. He was very charismatic and definitely sold us on using this company.
Project manager: Our project manager was Daniel. He was here the very first day that work began for demolition. After that, he only came to the house after I requested that he make a visit. He never showed up to just check on the work and make sure it was coming along well. At the end of the project, there was no final walk-thru scheduled. I tried to call Daniel and several times his phone voicemail was full and couldn’t take anymore messages. There were a few small items that we were told would be taken care of and they were not.
The owner: The owner is difficult at best. There were numerous times that we wanted to fire this company and at one point almost did.
Overall: Holtzman Home Improvement is not a company I would recommend. I would have liked to have had more communication about what was going on and when workers would be coming to the house. The work that was completed was done well, but there were many problems with the cabinets, both with ordering and with production, which is why our job took so long to complete.

We recently completed a full tear-out kitchen and master bath replacement with Homework Remodels in our mid-century home (built 1957). It was the second major project on which we engaged Steve Shinn and company. The first was about ten years ago for an addition to our home that added an office/bedroom, laundry room, garage extension, new roof, painting and changes to front and rear patios.

Doing such an extensive project that involved all trades gave us the opportunity to really get to know Steve, the quality of work from his team, and the way he runs his business. Needless to say, we were very satisfied and had no hesitation calling Homework Remodels for this latest project.

We were very pleased to see that Steve was not only still in business following the recession that clobbered so many local companies, but actually had grown his business over that time. Knowing that Steve takes a long-term approach to managing his business, and having seen his dedication to customer satisfaction, we were not surprised to see that Homework Remodels flourished. We had uncertainties about other contracting firms, so we went with the one we knew and with whom we already had a good experience. We had confidence in Homework Remodels, so it was a pretty easy decision.

One of the changes we found, that was of great value to us, is that Steve now had an in-house designer, Sheila, whose experience and expertise was obvious from our first meeting. It made tackling such a large project a much more comfortable experience. Sheila provided a lot of information on materials, fixtures, and design, and told us where to find more on our own.

The Homework team provided guidance every step of the way and did a great job. I would recommend them for their quality of work and great customer service.

I would hire PJH Construction again. We did have some little issues, but with good communication we were able to happily continue.
The tile, plumbing and electrical work is exceptional. Overall, the best remodel experience to date.

Mark H and Blake K did an awesome job with our shower remodel! They were very professional and friendly, very skilled workers. Would highly recommend these 2!

Service was outstanding and the technicians were friendly and professional. Thank you.

Juan has worked for our family business as well as for my home and has come thru in every aspect. He shows such integrity and takes pride in his work. He is punctual and very dependable. I highly recommend him.

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

They had done kitchen remodeling, and I have already booked them for my bathroom service. Highly impressed with their timely service. Good work.

Thanks to the Luxury Remodels Company for their incredible interior designing services.

I hope their workmanship isn't as reckless as their driving - I note that I am the second person to complain about the driver in the silver truck. Guy just about clipped me and another car on the 101 access road and then took off at 70 mph - Literally because I had to follow to find the business name.

The crew did such a great job putting in a new vanity and vinyl flooring that we decided to replace all the flooring in our 30 year old mobile home and redo the second bathroom as well. Tim was so nice, very professional and such a pleasure to work with. The cost was very really reasonable and the job was completed on schedule. We will definitely be calling them again for all of our future home repairs.

Extremely professional, honest, high integrity, reliable and very good price. Would highly recommend to anyone looking for remodel, installation, repairs, etc.

Great company. We have used their services several times, and they always do great work.

Recommended 100 % good work ethic and service

I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.

We love our new LTV floor that Trevor installed for us. Our whole house feels updated after getting the worn out carpeting out of there. He did a wonderful job transitioning up to our existing tile and he completed the job exactly as promised. We would highly recommend him and will use him again.

If you are looking for someone who is organized, always on time and communicates effectively Home Nice Remodeling is the company you want to hire. I can't say enough about them how well they get the job. Im pleased with the results. Thanks for the fantastic job.

We sincerely recommend Project Construction LLC for any home project. We design and manufacture custom cabinetry for Robert Valenti and worked with him to design and make all the cabinetry for his project. The entire project was so clean and well managed. The level of professionalism and expertise was exactly what we enjoy working with. We hope to be working with him again soon.

Good

When Republic West remodeled my master bathroom, I was spoiled but did not fully appreciate it until I employed a landscape contractor to remodel my outside patios. The latter never gave a specific schedule or followed the original timeline, dragging a two-week job into five weeks. So, when I decided to remodel my kitchen, laundry and second bathroom all at once, I was eager to select Republic West again. I even requested the same team of designers, project manager and sub-contractors. Further, I trusted them so much that I was deliberately out of town for the first two weeks to avoid the demo process.

Steve’s attention to detail in project design meant that as the cabinets were put in place, they not only fit the space but my expectations and needs. One of the joys of renovation is including new, practical kitchen innovations. His recommendations are the highlights of my new workspace. Designer Kathy understood my overall goals and décor style, guiding my choices toward the desired aesthetic. Republic West gives full disclosure of job details and responsibilities so that clients understand the financial realities as well as the detailed specs. Those are onsite throughout the process, facilitating transparency throughout this dynamic process. Watching the project develop from concept on paper to reality was an instructive process.

Knowing that this project would disrupt my life more than a single bathroom, it was important to me to have assurance that the process would be as interactive as possible. RW gave that to me in spades. Remodeling the most essential hub of a home tests one’s ability to anticipate and problem-solve through the short term displacement of food preparation space and laundry. Before the project began, RW worked with me to set up an alternate food station to ease that challenge. They also reconnected the washer/dryer between the demo and laying of the tile. From design to the final walkthrough, Garth, the project manager, kept me informed, allowing me to anticipate decision points, and was proactive throughout the process.

All of the subcontractors were courteous and respectful of my privacy and property. Those who work for Republic West are efficient experts who are also artists. Slobo and his team laid the tile so I always had a path for entry to the house and rooms. Further, he was especially creative with the transition between the tile and wood floor, giving me the smooth, contemporary look that I wanted. When one cabinet did not meet my criteria, Steve adapted it until I got all the space and access I needed.

With any project, there are a few glitches, unforeseen delays and potential cost overruns. You have to go into renovation with specific goals in mind, and, more importantly, patience, flexibility and a generous spirit. Most of that is to help you understand the true complexity of this kind of work and to teach you to cope with your tolerance for dust, disruption of your space, and impatience to cross the finish line. Take pictures every week so you can evaluate just how much progress has been made. Enjoy the process. When you are done, have a big party to show off your new home that reflects your personality.