Best Wood Window in Phoenix AZ

Tony Chayrez was the foreman on our project. He was awesome to deal with. Always returned messages in a timely manor and always was pleasant to talk to. Also, a shout out to Dmitriy Agarkov. He was our design man and made many suggestions that we followed and turned our project into a beautiful masterpiece. We couldn't be more leased with our home remodel.

Lou

We were introduced to this company (Tabitha) from a contractor we were going to hire to do a renovation on a home we just bought. He sent us to Renovation Inc to look at various materials for cabinets, shower, floors & countertops. From the start Tabitha was very unfriendly and acted like we were taking up her precious time. The store hours on the door say they are open on Saturday, but in a conversation with Tabitha, who came off as very snotty, told us that they are wrong and they just started to close on Saturday. Luckily, we had an appointmen but we arrived early thinking we could look around the showroom until our appointment time. Once they arrived, we were introduced to the couple. The husband was very nice and friendly. Tabitha was not. She never smiled, never tried to build a rapport with us - didn't seem to care about earning our business. She may be talented in decorating, but she is not talented when it comes to connecting with a customer, making the customer feel that they matter, and that she wanted our business. In today's market, there are a lot of design options. Tabitha really needs to learn the importance of customer interaction and the importance of it. Her interaction told us that she thought was too busy and good for us and didn't want to say or do anything to prove otherwise. In text messages she never said thank you or you're welcome. Honestly, she is the rudest person I've ever seen who owned a business and who supposedly wants to work with people and earn business.

We took samples with us, and she told us she was going to meet with the contractor at the house to do measurements. We sent photos of our choices and of course, promised to bring the samples back asap. There was a miscommunication, and she was unwilling to do get the measurements done, even though it was her and the contractor's miscommunication fault. I was having dental surgery trying to accommodate her busy schedule. With all of this we decided that it was obvious Tabitha did not want our business and the contractor also lost our business because of her lack of customer service and flexibility. Once we fired them she kept texting us asking for the samples even though we promised we would return them within 48 hours - which we did. WIth the exception of the husband, the other guy that was there when the samples were dropped off was as unfriendly as Tabitha. Hopefully this review will help her learn that the customer is the basis of a business - not her so-called talent. I would stay away!

After an initial miscommunication (on my part) the office responded professionally - very pleased so far.

I had the pleasure of using Rhino Construction to help repair a 600sqft section of roofing. Due to builder flaws, this section has always been a problem. Through years of wear and tear from the sun and the rain we did get, we had tried repairing it ourselves to save money. It failed numerous times and that led us to needing a professional who was licensed, bonded, and insured. I found Rhino Construction via Yelp and was in contact with them in less than 24hrs. Everando came to walk and provide an estimate within a few days and the job was scheduled within the following week. Everando and his team meticulously repaired the roof while keeping us informed of any hidden damages that may have come up in the process that should be addressed. The job was done in 3 days and contact with Everando was consistent, timely, and professional. When doing a final walk through for the underside of the roof where drywall and painting was required, some touch ups were needed. Everando was on the phone with his team and they responded to complete the work same day.

Overall, I am happy with the work completed, the time it took to completely , and the value that was delivered. Thank you Everando to both you and your team for a job well done. We will gladly be using you in future projects where possible.

From the moment we walked into Hunt's we knew these guys were for us. They took the time to listen to our ideas and budget, to come out to the construction site to get a better sense of the space, and to solve a challenging job with creative design. The design and cabinets look awesome and the cost was exactly what we were expecting. No hard sell or pressure for unnecessary upgrades. Everything was very clearly explained by Jeff and Josh and they are very responsive. We are 100% satisfied and will be back for the guest house design.

We are very happy with our bathroom remodel. We wanted more storage space so a pocket door replaced the regular door, and cabinets were extended to the wall. Our almost 30 year old bathroom got a much needed update to fit our needs. Premier Kitchen and Bath kept us apprised of everything that was happening with the remodel, and everyone who came to the house to work was very professional, polite, and nice. Bruce did a fabulous job of working on the design and colors for our bathroom. The project manager, Kent, always let us know who would be coming in to work on specific days. We are looking forward to having them remodel our kitchen in the near future.

Shannon and his company provided a build out of a 2400 square foot office condominium investment property I purchased. Having never done anything like this before, Shannon and his team were patient and helpful with every aspect of the design and buildout. we now have a tenant who loved the building and signed a 5 year lease.

Sage was knowledgeable, on time, professional and completed the work in a timely fashion. We will certainly use Ace Handyman for all other jobs needed in the future.

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.