Christine Fleming
3 years ago
If you only have a minute to read this, the main message is that we are thrilled with our new kitchen and the service we received from everyone on the Premier team, from Bruce, our designer, and Kent, our construction manager, to every single worker who made a contribution. More detail, if you’re interested:
The kitchen in our new (to us) manufactured home was dated and not our style; in addition, there was a pointless desk in an area that clearly needed to be a walk-in pantry. We wanted to replace everything except the flooring. We went to the big-box store first – since we knew absolutely nothing about tackling this sort of project – and realized that would mean managing all the different aspects of this ourselves, which we were completely disinterested in doing. Then we went to another kitchen-design company that wanted badly to sell us cabinets but nothing else. Finally, we wandered into Premier and met Bruce.
The thing about Bruce was that he listened, gave advice, debated, and listened some more. We really appreciated his expertise and ideas, even when – a couple of times – we decided to go a different route. He guided us through appliance selection, which I thought was above and beyond the call of duty. Turned out, he was so, so, SO right about the paint color, the cabinets, the lighting, and the countertops. I was right about the sink and the backsplash. Oh, and we were both right about the pantry.
I won’t kid you – living through a major remodel was not a picnic. Or rather, it was a never-ending picnic for most of a month, complete with paper plates, plastic forks, and no place to do dishes. They warned us, and they were right. But Kent managed the project to a T, finishing on schedule to the day. Every single workman was polite, skilled, and professional. They solved the problem of what to do about no floor tile under the old base cabinets, invented a way to give the microwave a custom enclosure, and crafted crown molding to fit our sloped ceiling perfectly. Kent was in and out, checking regularly. The whole job actually included more than the kitchen, as we also had part of a wall removed and the living/dining room repainted.
Our job was completed just before the COVID-19 pandemic hit (thank heaven!), so we are still waiting for a few minor punch-items to be addressed. No one’s fault and I know Kent won’t forget about us. When the situation allows, they’ll get done.
In the meantime, even with those couple of items outstanding, we have a beautiful pale turquoise kitchen with beautiful quartz countertops and a killer backsplash. As Bruce promised, the stainless-steel appliances – French-door fridge with flex drawer, beverage fridge, top-of-the-line dishwasher, and a range with a double oven – bring the bling. My 6-shelf walk-in pantry is about 25 square feet and even with everything put away and too many cans of soup and boxes of pasta, I have unused shelf space. AND a couple shelves in my cabinets are still empty, too. Bruce told me I’d have a ton of storage!