Best Solutions Design in Phoenix AZ

Buyer beware. I almost did a remodel through this company and I'm so glad I didn't. Steve came to our house for an estimate on a bathroom remodel. The estimate was for $20,000. He charged about 20% more than other quotes we received. But I liked Steve so we went with him. The company then goes through a design phase which no joke takes about 2.5 months. The entire design phase they give us no quote. At the end of the design phase they quoted us at $65,000 for a very simple bathroom upgrade. Small bathroom, nothing fancy. We weren't moving walls. We weren't moving the tub, shower or sinks. No way it could be more than $25,000. They could not break out the price for us one bit. No price for the tile, no price for the sinks, nothing. They got mad when we asked them to break out the price. Seemed very very very fishy to me. When I called them out for being fishy, they left and we never heard from them again. We still gave them $1,000 for the design. I feel like this company could be running some kind of construction scam. I just don't trust them. Go with someone that you can get a bunch of positive referrals from.

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

David and his team did a great job with our quartz counter tops. He was very detail with the installation. We will recommend his company to all our friends.

Tried three weeks ago to get a quote on remdeling my Master Bathroom, walked in to showroom and the two women in front were rude and of no help at all. When I asked to speak to someone about a bathroom remodel, I was told that person was away at lunch.n Because I was very happy with the work they have done remodeling my kitchen 10 years ago, I went to the web site yesterday. Got a call from some representative (unknown nbr) and she was rude and seemed uninterested. Sorry it didnt work out because I think you have done great work in the past. Now a person cant even get an estimate

We knew of Affinity from a friend who had an excellent experience, and from their beautiful kitchen. Also, another friend recommended a specific designer . . . who happened to work at Affinity. So, from the beginning when we decided to redo our kitchen, Affinity, was the first stop. My wife worked as an interior designer, and we redid another kitchen in our MI home, so we had an idea of what it would cost. From the moment we met with Deborah at Affinity, we knew we were in good hands, and, ultimately, the price was in line with what we expected.
Deborah was simply FABULOUS. She is pleasant, patient, professional, and unbelievably talented. She quickly understood what we were attempting to do, and she worked with us on every detail, measuring more than once, and making sure that everything fit perfectly. Affinity even offered us a couple of suggestions for general contractor for part of the kitchen construction, and the other work we were doing in the house; we picked one of the two, and we were also delighted with them. Because Affinity had a history of working with the recommended contractor, it went even smoother.
We were given a production schedule, with the work being done while we were out of the house; we trusted both the contractor and Affinity, and we were NEVER disappointed. Everything went exactly as scheduled, and shown on a production spreadsheet before they began. We came back to AZ after everything was completed, and we were simply blown away with a kitchen that EXCEEDED our expectations. We continue to say to one another, and anyone who will listen, how thrilled we are with our new kitchen. We worked in the same footprint, yet we now feel we have phenomenally more space. That is a credit to Deborah’s design and the functionality of the cabinets we selected. We had a couple of adjustments that needed to be made, and within a day, Jamie was at our house, allowing us to begin putting away everything that was packed up. Jamie was also friendly and accommodating. Today, Mark came out to do a couple more things, and, he, too was great. Didn’t hurt that Mark emigrated from Canada, where the cabinets are manufactured, and happened to spend years working for the manufacturer. He’s a great find for Affinity, as he knows this cabinet from the inside out. We are now 100%, with the last couple of things very minor.
So, know that you will make the right decision if you choose to work with Deborah and Affinity!!

Replaced shower in master bathroom. Could not be happier with the service and the new shower. Both are awesome.

Unbelievable experience from beginning to end. I highly recommend for anyone looking to update their kitchen.

I referred them to a friend. They were extremely impressed with the finished product and professional design assistance. They will also be referring customers to Connie Menefee in the future.

As an out-of-state homeowner, Eric with Authentic Custom Cabinets has been beyond a pleasure to do business with. We had problems with other contractors not completing the job or doing sub-standard work and Eric has been the exact opposite. He has been an exceptional communicator and a straight shooter, and worked with us to iron out every detail of the design. He installed beautiful custom cabinetry in our laundry room and repaired a cabinet for us in the kitchen. He took great care to meet with the subs to make sure lighting was installed correctly and drywall repaired. This is someone with high standards and I wouldn't hesitate to use him again in the future for another remodeling project.

If you are looking for a home remodeling company, reach out to the Luxury Remodels Company. They did an incredible job remodeling our entire house and charged a highly reasonable price.

Phenomenal service and pricing! Speak with the owner Jayson Ayala

Classy Kitchen and Bath completed my kitchen over two years ago and I still absolutely love it! The quality of the materials and installation is top notch. I love the custom elements that they designed just for my home's layout and I love the soft close drawers that keep things from getting banged up. Two years in and my white and gray kitchen still looks brand new.

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

My shower went from functional and ok to WOW in 2 days! Installer was on time, super friendly and unlike so many contractors, cleaned up between day 1 and day 2 and left our home clean when he left. The service and product are truly superior. I highly recommend Home Concepts!!

Pleasure to work with and very proficient with the remodeling project. Work rate, efficiency, finished product and most importantly, communication is where Carmel knocked it out of the park. Materials for the job were delivered when promised - another kudos there.

Garth and staff were excellent. They went above and beyond to make our kitchen gorgeous! They were able to repair our dog chewed corners, replace a water damaged pony wall and had an amazing granite guy to do our counter tops. If anything wasn’t to our satisfaction Garth immediately addressed the issue and fixed it.

I think this company is out of business. I left three messages over the course of three weeks seeking an appt to get modifications done for a disability. I heard nothing and cannot believe there are any five star reviews. Maybe if they were actually in business they could get five stars. Although their voice mail says Independence Home Remodel and this is Mike they do not appear to be in business since they do not answer their phone or return voice messages. They do not deserve your money - either they don't need your work or are actually out of business.

We love our closet. It feels good to walk in and see everything organized and having it's place. The process was simple and the design is great.

Literally, my favorite hardware store ever, the people in here are so friendly and helpful and will even carry stuff to your car for you without asking. Joe has helped me figure out what I need for my house more times than I can count.