Best Repair Remodel in Phoenix AZ

Jerry and his team have always taken great care of all the customers that our team at The Tile Shop Tempe send his way. They take all the stress out of the remodeling process! I would highly recommend using them for your project! On behalf of our team I want to thank Jerry and the whole Southwest Restoration and Design team for all their hard work!!!!

We had the perfect experience. Eric was incredibly professional. He set realistic expectations, did not over commit and definitely went above and beyond. Our project was completed ahead of schedule. That may not be the case for all their projects, I can assure you they will certainly do their best! Eric was also involved through the entire project. The site was clean everyday and we always felt valued. We will have future projects and it is a relief knowing that we have found our forever contractor. Thanks Eric!

(Translated by Google) Excellent attention and dedication, we are delighted with the result of their work. 100 percent recommended

(Original)
Excelente atención y dedicación, quedamos encantados con el resultado de su trabajo. 100 por ciento recomendados

Large selection, quick turn around, and competitive prices! They did a wonderful job and followed up to make sure I was happy with final product. I would use them again!

Randy and Tyra are an amazingly professional team. We have utilized their services twice. Upon moving into our town home in Tempe they assisted with rehanging doors, installing excellent lighting in my wife's craft room, making general drywall repairs in the home, and installing exterior light fixtures. They were more than willing to provide an estimate prior to work which was extremely detailed and accurate. If you're looking for a professional team that can handle any repair job in your home and complete it with great precision I would highly recommend Randy and Tyra.

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

The tub and tile surround in our rental property was old and outdated, so we called Bathtubs Revived of Phoenix for a refinishing quote. Colleen gave us a cost estimate over the phone, and we scheduled a date for them to reglaze everything. They were prompt, professional, and made our bathtub look brand new again!

Incredible work....wish I would have used them for other projects that we worked on in the past...

Great Service!! I have ordered Cabinets from 'Sanels wholesale cabinets' 3 times so far. They delivered beautiful cabinets and completed the installation quickly. Thank you so much!

This company refuses to refund it’s customers unless they sign a contract saying they won’t put up any negative reviews. So I am putting this up for a friend who cannot. They were charged ($3000!) for a product that was not even used in their house. If you look also the majority of the 5 star reviews are obviously fake (all starting with the name of the company) and the lower star reviews detail similar problems as the one my friend experienced. Stay away from this company.

I had Jeremy out to do work on my house in 2020 during the beginning of the pandemic. I selected him after an exhausting review of handyman/contractors (as I had already been taken to the cleaners by my HOA & insurance recommended contractor). Jeremy was a breath of fresh air and even more knowledgeable & HONEST than the writeups depicted. His rates were fair, he listened when discussing issues, he knew his stuff, had a great team (himself, Oscar, & Dustin) and did an outstanding job! [Myriad of work performed: Installed - exhaust fan, wall drop table, handicap bar outside shower; repaired good-sized window frame leak; restored deck ceiling and cracks due to excessive downstairs jackhammering after flooding (no one else even wanted to come out & look at the deck. Jeremys team came out and acted like no big deal (with no huge price tag – they were wonderful)! Cemented light crumbling of stair edges; & patched up rusting around tub overflow valve]. I found Jeremy to be in high demand, but definitely worth the wait. Thank you, stellar job Jeremy and team. You Rock!

Tony, Tom, and their team did an outstanding job with large format travertine tile installation on our back patio. They worked with us to customize a few complicated areas, responded quickly, and were professional throughout. The final product looks fantastic, looking forward to hiring them again in the future.

We are so happy with our kitchen backsplash! Alan was fantastic in all aspects of our project from scheduling to material suggestions, and installation. I would definitely recommend for quality, timely work at a very fair price.

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.