Best Repair Remodel in Phoenix AZ

Adam and his team are amazing. Have used them with multiple projects and the results have been amazing every time. Him and his team is professional and easy to work with. Will be recommending them to everyone who needs work done!

Working with David was great. He did a fantastic job meeting our needs and provided pricing better than anywhere else in Arizona. Product was available quickly and David gave us exceptional support throughout the evaluation, purchase and pick up process

Just had a great experience with ABS. The carpet looks beautiful. Great selection, good quality, fair prices superior service. They took great care to come to my house, and guide me to the right products for my situation. They delivered what they promised when they promised in a clean and efficient fashion. Fantastic installer . Highly recommend ABS!

Had two rooms that I wanted to replace the carpet with tile that matched what the home builder had installed. Got several quotes, the price was reasonable plus Alan and his team were able to get to work with in a few days of receiving their bid, which in the mess of post COVID scheduling was amazing! Floors look great and would highly recommend Alan for a job well done!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

Rachel and Heath were amazing to work with. From the initial call to the final completion of my beautiful floor, they were so helpful and professional. Rachel searched for the exact flooring that I wanted even though they didn't carry it and Heath installed it flawlessly! They are both great to work with and very friendly and kind. I highly recommend working with Urban Customs!

Ali Karsraee send a skilled team to remove all existing carpet and tile from out recently purchased house. The entire house was retiled. This was a one week long job. The results were outstanding and exactly what we wanted. Ali offered very good advice regarding the project and demonstrated his expertise. We found Ali to be reputable, honest and responsible. We were very fortunate that a friend referred him to us. We would certainly recommend him without reservation for any floor covering project. Lon Miller, MD. Glendale, AZ

Great selection of products. Not only that but they had the same products I looked at other places with much better prices. Great service!

On time, professional, and great vinyl installation.

A great company. Very professional and I would highly recommend them to family and friends or anybody looking for a new floor installation.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

These guys are experts! Their advice was exactly right and the work was superb. Emerald Builders is very happy and looks forward to working with Classic Wood Floors for many years to come.

They have done many jobs over the years for me and my family! They are awesome to work with!!

I am really satisfied with their work. Their price is affordable and their quality is professional. Highly recommend this company!!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Really professional nice service excellent customer service than you I'm very satisfied

Had different typed, which a lot of them don't.