Best Residential Remodeling in Phoenix AZ

After researching and visiting 5 companies, we chose Az Valley Windows for our whole house project. Brian came out and was very thorough and knowledgeable in a non pressure way.
Reasons:
Local, small company
Beautiful product
Great communication
Fair pricing( had quotes ranging 17k-100k)
Excellent reviews
A plus rating on BBB
Reasonable timelines
Owner Dan came out twice before and during the project .
Dustin and Javier were very meticulous with their work. Obviously they enjoy their craft.
Priscilla at the office kept us posted on timelines and how to prepare for the project.
We are beyond pleased with the results. Highly recommend them.

If you have been on the fence about upgrading your historic windows like I was you will appreciate this review.
What an amazing expereince from begining to end! They are professional, responsive, patient ( I changed my mind a lot). They were not pushy, and listened to my concerns and made reccomendations. The install crew was quick and polite. Clenaed up very well and loved my dogs. Everyone I expereinced at Freelite is incredible. Thanks !

THIS NUMBER CALLS ME AND JUST HANGS UP WHEN I ANSWER. WHEN I TRY TO CALL THEM BACK THEY JUST PICK UP THE PHONE AND HANG IT BACK UP

Lei was amazing to work with from start to finish. Our old windows were the original windows when the house was built in '96 and they wouldn't shut and they leaked and a few glass panes were extremely loose! Our windows were made quickly and installed earlier than when they planned. The window contractors that installed them were amazing and even helped me put the blinds back up when they were done knowing my husband didn't have time until the weekend came. We are beyond happy with the windows so far and in az you definitely need triple pane tinted windows!!

Great customer service and great work overall!

Alex was extremely professional. I highly recommend working with this company.

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

I am beyond happy with the work that was done. I had total siding redone, a new side door and gutters installed. The team showed up right on time and got to work. It is insane how quickly the work was done. After just a single day, 3 of the 4 sides were completely done; they even showed up the day after a snowstorm to finish the last side. I will definitely be going through Power Home Remodeling again for future work.

I've used Handyman Connection several times and I've been very happy with them! Prompt, professional and they get the job done properly. Plus it's very easy to set up a time with them. Highly recommended!

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.