Best Bath New in Phoenix AZ

Our technician Gilbert was great! He was on time, very professional, and did great work.

Unfortunately someone threw a large rock through our front window on Halloween night. We called Valleywide Glass the following Monday; we'd taken a rough measure of the window just to help explain what the existing situation was. They gave us an estimated price and had a technician here the next day to verify the measurements and the type of glass required. They anticipated it would take 7 - 10 business days to cut and prepare the glass. One week later they were ready to install. The day of the install their technician texted us to keep us up to date on his schedule so we knew when to expect him. Once he got here, he went right to work removing the broken glass, cleaning up any broken glass, and installing the new glass. It all took maybe 30 minutes. The technician was very nice and actually really funny. And he took all the necessary COVID safety precautions.

Although I hope we never have to replace a window again, I would call Valleywide glass without any hesitation. They were prompt, easy to work with, and their prices were extremely reasonable. I'd recommend them 100%!

Great people, great product at a fair price

My tile/shower guy has used them for a number of years as his glass company to go with on showers. I as a general contractor always have trusted my guy to get it done which he always has. I have also referred clatyon glass to anyone contractor or homeowner asking for a solid referral. I finally give them a call myself because my tile guy is running behind on work and am told I am not on there current list of contractor and they won't deal with me right now. I am told they are not taking on new contractors which I am not I try to explain the situation and it is obvious they frankly don't care. It doesn't matter I was told unfortunately I am not in the system BUT if my tile guy calls they will deal with him when they have the time. It is unfortunate they do good work but apparently when times are good they don't care about the little guy is how I took it even though behind the scenes I have been dealing with them for years.

They did a great job repairing the broken window.

Excellent job. Beautiful install completed by Josue Munoz, Martin Alvarez, Jason Myers.

Best Glass is the only glass shop I'll use for my glass needs. Great, local business with fantastic customer service and excellent quality.

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

We were looking to get our sliding door replaced and we could not be happier with calling HandyMan Connections! Greg and the gentleman who helped him, ( Can't remember his name ) they were friendly, communicated with us on the project and were very clean in their work. We have been so happy with the turn out, we are looking to have our front door replaced with Handyman Connections!

Great window quality and service

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.