Best Replace And Repair in Phoenix AZ

Jesus is wonderful!! Was given the wrong windshield, but went and found where they had the right one and got it!!
Was very professional and went out of his way to get it done!! Thank you

John the owner reached out to me personally, John offered a good solid quote, after checking around and reading reviews, I picked imperial because John actually cares about his customers, Everything went great and actually my windows got installed before the scheduled date ?. I am hard to please, I could not have asked for a better Job. 5 star here.!!!!!!! Thanks John and Crew

Called for quote, very overpriced on labor and when I said no thank you was very short and hung up phone. Other companies at least say thanks for calling and are a bit more customer service oriented. For that 3 stars

Read 10 month follow up at the bottom and AVOID this company.

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Original review: Quality of the product seems decent. The best part about the process was the install and install crew (professional and did a quality finish). Communication, however is very poor.

Upon the salesman giving the contract I was told I'd hear from scheduling in 2-3 weeks for a 3-4 week install. I was told the same thing by the owner that came for final measurements a few days later. Just shy of 4 weeks I called because I heard nothing. I was put on hold then asked if they could call me back. 2 days later I called back again (never received a followup) and talked to someone who scheduled me out for a week later because that's the 'soonest they could fit me in' as if I hadn't known for weeks that I needed to be scheduled. I voiced my frustration and received zero apologies just a matter of fact 'on the contract we have up to 5 weeks'. I called the sales rep and left a voicemail asking for a call back, which I never received.

Install finally came and the crew was great however a window was damaged. I was told they would come back out to fix it. 2 weeks later and I never heard another word. I called their office and was told they would take care of it, which I have no doubt they will but the amount of poor communication is disappointing.

This was a 2 window and 1 sliding door install. A 'test' as the salesman called it to win over our business on all the other 20 windows in our home. Unfortunately I will likely be shopping around again, contrary to what I anticipated on the initial sale.

10 MONTH FOLLOWUP: no one has ever shown up or contacted me to fix the problems that I was so sure they would resolve. Window still does not operate properly. I actually got a call 2 weeks ago (after 10 months of no response) because they have an “amazing deal”, I explained that I would never use them again and after an apology was told someone would contact me right away to solve the problem. Haven’t to this day EVER received a call back from my messages.

I got my windshield replaced for free using my insurance and got $165 cash back for my 2018 Toyota Corolla. Thanks Arizona Windshield Repair

Fast , Professional service that was priced reasonably ! I highly recommend !!

Very organized business. I have used them for 2 houses now and they follow through with every detail.
Tenisha is very organized and the crew is very friendly.
Great work overall.

Great company. They came out while it was raining two weeks ago and were able to tell what needs to be fix once roof dried. They fix the leak and the price was reasonable. Will call them again if I ever need them again. Thank You Castile Roofing.

Thanks again Touchdown for the new windows. Dwayne showed up on time & was very professional. I got a few quotes & they were the least expensive. High quality service at a great price. The windows look great. I will be recommending them to family & friends.

They didn't finish and left trash in my yard. Was supposed to return and never did. The person that answered the phone was rude. He wouldn't let me talk to a manager. They have my money and now they don't care. I am going thru chemo and do not feel good and they r making me chase them. It's tiresome that customer service is so bad. Two hrs later Jeff resolved the issue.

Great experience working with SDC Roofing, their efficient crew got the job done in 2 days, which is leaps and bounds better than the week + long jobs I saw neighbors roofs take in recent months. Sean was great in walking through the entire process from initial bid to final payment and warranty registration.

I had a problem with my minivan. This business was in a very central and easy to access location. I called and the owner, James, answered the phone. I told him about my upholstery problem and he invited me over. I must say that he was very friendly, respectful and helpful over the phone. I arrived, there was ample parking and a great shade, thanks to the time of day. I was warmly greeted by James, I showed him the problem and he expertly solved it on the spot. The whole transaction took me less than 15 min. While at the shop I saw some of the things they are working on and I was impressed by the craftmanship and pride of the work. They not only do upholstery, they also do convertible tops. Highly recommend this business for any upholstery or convertible top needs.

Replaced RV dual pane windshields. Couldn't be more happier about their service. Will definitely come back to get the rest of my windows down here.

Good service, good price.

Don't use them if u expected cash back. They don't up hold the 140 to 200 cash back.