Best Door Installation And Repair in Phoenix AZ

We drive a big truck..CROSS COUNTRY DRIVERS . Caught a rock on our windshield and called. Jessica was very professional. We were out of there with a new windshield in 15 minutes. Wouldn't call anyone else!

No answer most of the time

I called in and within 24 hours they already had someone out replacing my windshield. I was very satisfied with the fast service and customer service. I just want to say thank you again. It was a great experience.

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Dov did a pocket door for me. Whoever did it before put it on the wrong track system and it kept falling off and getting stuck. Dov replaced the track system and it no longer falls off. He provided great service and a good price. I would use him again.

Does not return calls or text messages to finish the job here at our house. Missing bug screens and damaged sash. Been trying to get this completed for over 6 months. Would never use again or recommend.

I shopped around, and can not be more pleased with Imperial Windows & Sunscreens. Great service, price and overall experience. They even submit the SRP rebate for you, as long as you are a current SRP customer. Inside of the house already feels a few degrees cooler. Many thanks to Bob and Kyle.

Jeff C. did a great job with my auto glass making sure all the details like cleaning my car and shutting my gate were taken care of ! Great Service!

Trenton helped me through the process from finding a pet door to beginning the training process with my dogs. I wasn't sure on what I needed but Trenton took care of the entire process from measuring to helping my dogs become more familiar with the door. I was also in need of service quick. On top of accommodating my schedule with same-day service, he also saved me more time by bringing the right pet door for me. I highly recommend!

It's when issues emerge that a company's true integrity and customer service (or lack thereof) become apparent. Fast forward 5 MONTHS and this job is still not complete. We wanted our windows replaced before summer hit so we had an in-home estimate on March 8th, 2021. The written estimate of completion of installation of all windows was 6-8 weeks, perfect timing. June 7th they come to install but only half the windows are ready, not the front of the house windows that were a priority for the heat.
Nearing double our time estimate we call to inquire about the delay. Diane on the phone continued to point out that 6-8 weeks was just an estimate. Eventually she said she would relay our concerns to the owner (clearly to get us off her back to end the call). We never heard back.
July 9th we get a call that our windows are ready for install so we schedule ASAP for July 21. However we get canceled on the night before with no word from affordable- it was a man who works for the window manufacturer.
July 29th the installers come to complete the job but before leaving notify us that two of the windows will need to be replaced because the film was installed incorrectly when the window was made. Furthermore, WE realize another of the windows they installed in the front is missing the grid. While the installers were at our house one of them said You know the stucco guys are coming tomorrow at 8am, right? Sure didn't!
Here's where things REALLY turn south. We tried to voice our disappointment to the vice president Bill and only got that's a shame so next we speak to the owner. He says there was a perfect storm with this job. He insists that Jamie apologized to us and that he hears her apologize all the time (so they regularly make this many mistakes?) and mentions recordings as if to prove this. If he means voicemails we have none with apologies but it sounds as though they record phone conversations without the customer consent. He also attempted to deflect our issue with the poor communication with the installation being rescheduled last minute and not being told of the stucco install, demonstrating a complete lack of respect for his customers and their time. He insisted that he communicated the stucco install: in reality he mentioned that they would need to do stucco work when he was at our home measuring for a second time on APRIL 6th. No, I don't consider that scheduling with the homeowner when it ended up being JULY 30th. In regards to the mistakes of sashes and the window not having the grid he again deflected saying you expect perfection. No, we expect accuracy when you've been sitting on this job for 5 months and this costs us a small fortune. We had their checklist in hand with window measurements and which windows had a grid from the contract. He said he doesn't check the checklist, no one does. and that you just want to yell.
This company refused to take any responsibility for delays, lack of communication, poor customer service, and mistakes on the product itself. Integrity and quality customer service mean acknowledging issues, taking responsibility for mistakes, showing respect to your customer's time, and ensuring your customer receives a quality product with a quality experience. The company instead deflected issues and readily admitted to mediocrity in its product. I understand a pandemic presents challenges in supplies but we scheduled a YEAR into the pandemic: if 6-8 weeks was impossible they should have been up front with that back in March. Blaming the supplier isn't going to cut it. Take responsibility and make things right. Credit us for our increased SRP bills, discount windows that were incorrect, SOMETHING. Later that evening we received an email from Jeff apologizing for the phone call and the issues we experienced. Unfortunately the damage was done and it was likely only to save face. Save your time and money and shop elsewhere!

Very organized business. I have used them for 2 houses now and they follow through with every detail.
Tenisha is very organized and the crew is very friendly.
Great work overall.

We've been using Handyman Connection for over ten years. Service is always high-quality, timely, professional, and fairly priced.

Castile Roofing did a great job on my roof! Chris completed a roof repair after I moved into my new home. He was responsive, on time, accommodating to my schedule, friendly, knowledgeable and professional. Alex over the phone was great on getting everything finalized. Wonderful company, would do business with them again! Highly recommended!

Good prices and fast service

Terrible Experience the guy that replaced the window didn't put the correct window or tint. Never once mentioned he would have a problem doing the job. Took advantage of the situation and did not return as he said he would to fix his mistake. Very dishonest company I would be very cautious. This can be perceived as misleading, deceptive and can be considered False advertisement. ? I think your company should do a bit more research before conducting business.

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)

Anna and the team at RemodAZ are amazing to work with, exceptional knowledge and very professional. If you’re looking to get a window replacement look no further. They are perfect for greater Phoenix weather at a killer price, I would highly recommend them with confidence. Five stars does not justify their quality. Thank you for your service, I look forward to doing business in the future with you.