Best Door Installation And Repair in Phoenix AZ

DID AN EXCELLENT JOB. THEY STARTED THE JOB ON THE DAY THEY SAID THEY WOULD AND FINISHED IT AS PROMISED. VERY PROFESSIONAL. WOULD HIRE THEM AGAIN IF WE NEED THEM.

Although each encounter has been friendly, in terms of tone of the conversations I've had, the overall experience has been one of the worst I've had in Arizona to date with regard to follow-up and quality control. In short, I contracted for three phases to fix alleged foundation repair damage to my home: 1) a device that takes out moisture from the base of the home; 2) foundation repair; 3) gutters.

Installing the device, I use the term device because I don't know what to call it, took over a week to complete the process from beginning to end. This included returning to make adjustments based on poorly set expectations and finishing work inside the house. The installation experience of that device was series of poor communication situations I could write about extensively, but this summarizes my perceptions of the experience. Currently, I'm not sure if the device is working and Arizona Foundation Solutions promised to have someone out to my home on July 3, and they have yet to do so despite my multiple calls. To date, I am not 100% satisfied this device is working as it should or, quite frankly, that I really needed it.

The foundation repairs were fine. I don't have any concerns about those.

The gutter installation was, again, a series of situations involving poor communications. We agreed on one plan for the installation. When the installers arrived, they showed me that plan but advised they were going to do something different. I asked the gentlemen in charge to contact the sales person to resolve the conflicting information. They did, and ultimately figured it out. However, I was the one who had to initiate that conversation. My expectations were that those in charge of executing the plan worked from the agreed upon plan and all members of the organization resolved any confusion prior to ariving at my home.

During the installation of the gutters, they damaged an irrigation line. But, they then fixed it to our satisfaction. They also warned us that might happen. After completing the gutter installation, they advised us they don't test the gutters after installation. Fortunately, my spouse had the presence of mind to test the gutters, anyway, and found a leak. We immediately called them back and they returned and repaired the leak. In sum, we had to test their product because they advised they don't.

This is a much shortened version of what has been an unfortunate series follow-up failures and poorly set and unmet expectations. I post this only to warn anyone who is considering doing business with Arizona Foundation Solutions to proceed with extreme caution.

At this stage, I am not confident and/or satisfied with the device on the side of the house that it's working. And, given the overall experience, I regret trusting the recommendations. I'm not certain I needed all the work I had done. In appearance, the gutters are fine. I can only hope they function as designed, but I'll know that when it rains.

I would like to, eventually, change my opinion of this experience because I am personally ashamed that I trusted them so much, during our sales encounter, and this has been the outcome. Please learn from my mistake.

**7/29/17 update**
Eventually, the owner contacted me to address outstanding concerns. I shared them with him. He took steps to help me resolve the last few outstanding issues I had. In the last few weeks, the communication has been timely, accurate, and I had my final walk-through with the original salesperson I started with during this process.

At this point I can say I am satisfied with what is done. However, there was a great deal of effort, follow-up, and work I had to do as the consumer to make sure things happened as they should have in accordance with the expectations AZ Foundations Solutions set. If the whole process had been similar to what happened in the last few weeks, things probably would have been different in my overall review.

I was referred to Ram Jack by one of my neighbors. I thought I had a foundation problem. Andrew arrived on time, did a full inspection and advised me proper drainage would solve my problem. Another company also came out and tried to sell me very expensive repairs I did not need. Ram Jack is an honest company that will not mislead you. I would recommend them to anyone with a foundation problem.

Thank you Andrew and Ram Jack!!

I highly recommend Epoxy Flooring Phoenix to anyone who is looking for high-quality work in the Phoenix area. Their attention to detail and customer service is top-notch.

Ben and his team were amazing to work with. They helped us with a residential grading and drainage plan and got the work done perfectly and within budget. They won't let you down

We were remodeling our kitchen and had to call a concrete scanning service to locate the post tension cables before we cut the concrete. Safe2core was able to come out right away and did a wonderful job. They clearly marked the cables and even some pipes that we had. From the lady in the office to the technician that came out, everyone was so friendly and helpful. We felt bad that we had to cut the technicians artwork! Definitely would recommend Safe2core when scanning concrete is needed!

Awesome!!