Best Remodel in Phoenix AZ

Fantastic company, recommend and will use again.

Problem
Nature of Complaint: Advertising Issues - An advertising price the seller will not honor

Problem:
DO NOT DEAL WITH THIS COMPANY!!!! Owners: Gary Hopkins & Jeff Caruso are absolute nightmares to deal with. After coming to my home several times to measure my windows they gave me a price and a time garuntee of 10 days for the windows to be made and then installed. I called 10 days later and they told me it would be a month wait time for the windows. After they told me that they then called me back and said they were cancelling the order because they didn't price my windows properly. When I got in to an argument with Gary about why they were cancelling the windows he started personally attacking me with insults. STAY AWAY FROM THIS COMPANY!!! STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!STAY AWAY FROM THIS COMPANY!!!

Desired Outcome
Desired Settlement: Apology
Desired Outcome:
I would like for other potential customers to know how horrible this company is.
Complaint Background
Not all of these questions are required. Please provide as much information as you have.
1. Product/Service Purchased: windows
2. Model Number:
3. Contract, Account, or Policy #:
4. Order #:
5. Purchase Date: 2/10/2013
6. Date Problem First Occurred: 2/20/2013

Dates you complained to the company/organization
7. First Date: 2/10/2013
8. Second Date: 2/12/2013
9. Third Date: 2/14/2013
10. Payment Made: Deposit
11. Payment Method: Cash

Name of Sales Person
13. First Name: Gary
15. Last Name: Hopkins
17. Purchase Price: $1,500.00
18. Disputed Amount: $1,500.00

The work on our RV gate was done quickly and professionally and was very affordable.

I love my new shower. Cody Logan was my installer. Such a hard worker and he did everything so perfectly.

Sean is one of the most reliable contractors I have ever done business with. He went beyond what was expected in getting the job done. The crew did a great job and an impressive clean up. I am perfectly comfortable recommending SDC to friends and family. Thank you Sean, Brian and crew for a job well done.

Great service! !!