Best Design And Installation in Phoenix AZ

We feel like we rediscovered what great customer service looks like with IllumiNation Doors & Windows. My wife and I needed to replace wooden french doors. We got bids from several companies but Rick listened most carefully to our needs and provided knowledgeable solutions with several options. He went the extra mile to meet our needs including making some changes to the original order. The installation team was ontime, efficient in their work and cleanup. Again, they were attentive to our needs while they worked. Everyone we came in contact with at IllumiNation is friendly, courteous and very helpful. If we have any further needs for doors or windows, we will only work with IllumiNation. Gary & Susan Frazer

Jim D, was very helpful and honest on the extent of repair that my roof needed. Did some minor patching and provided a rough estimate for total roof replacement.

Be careful if you hire this company. Just don’t share any insurance information with him, he will demand some extra proceeds that was issued to you from the claim . Mr Pachner just FYI my comments were not about workmanship but the way you handled things. You contracted a solar company directly on your own, when the solar company ruined the entire system, I contacted you to get involved and help me out, but you didn’t, you refused to help stating that you never received anything, text or email, blaming it on connection problem, but your assistant Neil called me back saying that you would call me in the afternoon, but you never did. I only heard from you 3 months later asking for the balance. Sorry, but you don’t do business this way.

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Dov did a pocket door for me. Whoever did it before put it on the wrong track system and it kept falling off and getting stuck. Dov replaced the track system and it no longer falls off. He provided great service and a good price. I would use him again.

This company was great to work with.
Good communication and great product.
Dan and Kage were excellent installers. They did an amazing job and cleaned up really well after the installation was complete.
Very pleased.
Michael Ruiz

Great quality and good price. Professional all the way.

This team did a great job tinting the windows at our office. It helped with the heat!

Let me say I didn’t use this service. I called because we had purchased some windows ourselves and needed some help with instillation. Instead of just politely telling me they don’t provide that service the girl answering the phone was extremely rude! I will be replacing all my windows next year and will be sure NOT to use this company.

Fair pricing for quality windows. Made such a difference in the temperature of my home.

We had Andersen replace 2 sets of sliding doors. One set is fine. The other must have been installed incorrectly and comes of the track. We have been waiting since October for Andersen to fix. I understand that on occasion things aren’t installed correctly, but it’s inexcusable that it has taken this long to address and still not done. In the end, I think it’s poor quality. Sadly, the customer service is also poor.

I am impressed with Wholesale Window and Door’s industry knowledge and beautiful showroom! They are a pleasure to work with! I highly recommend this company!

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.