Best Design And Installation in Phoenix AZ

I reached out to Sewer Time after being in a house for 3.5 years with severe septic tank backups, as the homeowner I had no idea what the problem was and inherited it as a secret gift from the previous owner. The system that was onsite was reported to be from 1981 and had some sketchy notes in the permit application. Sewer time was able to come out to survey and diagnose my system’s problems, which turned out to be severe.

It was found that odd angles and adaptations had been made to the plumbing coming from my house, and that my septic tank was in hydraulic failure and was overwhelming the dry well that was installed in the 80s. It was also later found out during the dig that the back end of my actual septic tank precast concrete had a huge hole that was buried and concealed by the previous team. The diagnosis was to dig to the tank, repair any systems that could be repaired, and divert the drain into a new seepage pit. Bonus note, they were also able to repair my current septic tank and discouraged spending unnecessary money on a new tank.

Travis and Mike completed the entire job minus some small details, just the two of them. These guys are some of the kindest, most hard-working people I have ever met and some of the most reliable contractors. These two guys interacted with me and my family while we worked through this huge repair and were nothing but pleasant.

The scale of the job and the orientation of my backyard required a 14’ section of my brick wall to be removed to allow a larger excavator into the back yard to complete the job. I was concerned that it would be difficult to find and get another contractor to come for a small section repair like that, but Sewer Time was able to take care of the issue providing me with viable options to replace the wall or install a vehicle gate and was completed in a timely manner.

Overall, for how huge of a job this was and what a vital repair it was to my house and quality of life, I would 100% recommend using Server Time. These guys are legit.

This team is passionate about helping people understand their waste water system and keeping them from throwing money at it needlessly. I called to have my septic pumped because all of my drains were clogged. As soon as he said they didn’t pump I thought I was off to the next number but I was wrong. He walked me through my septic system from drain field to clean outs to be sure I needed the system pumped and helped me figure out that I had a clog at the septic intake. Rather than charge me to come out and fix it he gave me simple clear instructions on how I could painlessly fix it myself in under 5 min. I highly recommend Hornick Contracting.

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

They where on time , Ben takes care of everything with his machinery, we are building a new home and he’s prices for graveling where very fair compared to others, it did not make sense for us to rent the machinery and do it ourself. The other good part it’s that we found out he actually does demo and hauling too, definitely will use him again!

We searched around for a septic contractor that could do a turnkey septic system for our new house in Scottsdale, and could not find anyone that could do the soils perc testing, design, excavate and install the septic tank as well as the leach field needed. A friend gave me Arizona septic tank information and we hired them to do our system and were very happy with how these guys handled everything.

The pumping aspect of this company is 5 star. Only reason I'm giving them a two is when I scheduled my septic to be pumped I told the lady on the phone I was in escrow for a property that needed a new septic installed and needed info and a quote She gave me the number of the guy who handled that. I called twice over 2 days and left messages. When the truck came to pump my septic I mentioned this to the driver. He said it was the owners brother and he would mention it and have him call me. He never called. They lost my business on a new install.

I booked an appointment a week out. There was no call to confirm the day before so I hoped that the time frame they gave me of 8-10am would be accurate. At 9:15 I called them to confirm we were on the schedule and the receptionist who answered confirmed and said they would be there by 10. At 10, they still weren’t here and I had to leave for an appointment. My husband had to leave work to be at the house for their arrival. At 11:15am he called them and the receptionist said that they were running behind schedule and she’d check with the technician for an eta and call right back. 35 minutes later and still no call back. My husband called again. This time she said that the technician was 3 to 4 hours out. So between 3 & 4pm. This is simply unacceptable as he was missing work to be there. There was no courtesy call, no apology, nothing. HORRIBLE CUSTOMER SERVICE and terrible business practices.